Complaints
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Double transactionDr.Manish chandey on 2020-12-11 18:37:11
Dear concerned,
I made a booking of hotel shivalik view on 2nd december...i made payment of Rs.9718 by internet booking ... booking PNR 0068380694. but the payment has been debited twice from my account. Kindly look into the matter and refund my money at earliest.The booking voucher is attached herewith.
regards
Dr.Manish chandey
9872071231 -
RefundPrince Dhariwal on 2021-07-17 21:46:50
I booked 3 tickets from goibibo. Money deducted but didn’t get seats books . Pls help
Me to get my money back -
RefundAnant Rathi on 2021-12-03 09:12:19
I had booked 6 tickets for Bhuneshwar to Mumbai on 18th Dec 21. The amount is deducted but the tickits were not booked. Help for refund as no response for mails or helpline number
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Refund moneyShweta Mishra on 2021-12-06 16:03:48
My refund was initiated on 16th Nov 2021 but as of now it has not been credited to my account. It is now 6th Dec today. Customer care number and email ID are not working.
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Booking details not receivedVibha tripathi on 2021-12-24 11:09:18
Hi,
I booked a ticket yesterday from Prayagraj to Bangaluru (6E-5997) for 14th January. The amount was deducted but I haven't received any details yet. I think I was not logged into my goibibo account at that time, hence I am not able to check it.
Could you please let me know if that transaction happened or not. If yes, please share the details of booking and if not, please initiate a refund request.
Passenger details:
Name - Vibha Tripathi
Contact no.- 9407822311
Email id - vibhatri02@gmail.com
Seat selected - 34B
Transaction Id: 135742891365
Payment made through UPI(Gpay, ICICI bank). -
Mentally Harrasment to innocent CustomersADV KUNIK KR AGGARWAL on 2021-12-30 20:13:45
Sir,
I am submitting few following lines for your information & necessary action:-
This is to inform you that my client Mr. Chirag Aggarwal , R/o 26/87 Shakti Nagar, Delhi-110007, Booked online Bharatbenz AC Semi Sleeper Bus, Manali to Delhi on 01.01.2022, 19:30pm through Goibibo, Booking I.d GOBUSAND91572C7238, Operator 242749575-2114204, Seat No. 32,35 & 36, Booking mobile no. 9873381627. Advance is already paid my client Rs. 4471/- On dated 23.12.2021
Yesterday your side one message received to my client for cancellation booking because bus Ticket was cancelled without any reason. Due to these Circumstances my client is total depressed and continuesly contact to Goibibo Customer Care but not proper responses back to my Client and result is zero.
In view of these circumstances, Goibibo will be responsible if any miss happening with my client family.
I request you to Company Seniors please look into the matter and please do the needful action as an earliest.
Kunik Kr Aggarwal
Advocate
26/87,Shakti Nagar, Delhi110007.
Mob No 9811211523. -
hotel listing did not show in googlehotel satya on 2022-01-03 13:28:48
hotel listing did not show in google
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BEST SERVICES AWARD TO GOIBIBOADV Kunik Aggarwal on 2022-01-03 16:29:40
Sir,
I am submitting few following lines for your information & necessary action:-
This is to inform you that my client Mr. Chirag Aggarwal , R/o 26/87 Shakti Nagar, Delhi-110007, Booked online Bharatbenz AC Semi Sleeper Bus, Manali to Delhi on 01.01.2022, 19:30pm through Goibibo, Booking I.d GOBUSAND91572C7238, Operator 242749575-2114204, Seat No. 32,35 & 36, Booking mobile no. 9873381627. Advance is already paid my client Rs. 4471/- On dated 23.12.2021
Yesterday your side one message received to my client for cancellation booking because bus Ticket was cancelled without any reason. Due to these Circumstances my client is total depressed and continuesly contact to Goibibo Customer Care but not proper responses back to my Client and result is zero.
pl. refund my client payment otherwise my client was free take legal action against your company and both directors. -
Refund of booking cancelled moneyPRAKASH CHANDRA SAHOO on 2022-01-11 22:52:57
Reference made to your message
(Dear Prakash,
Due to the Covid-19 situation, Hotel Jagannath Darshan has temporarily shut down. As a result, we have to cancel your Booking ID HTLDL3M7N3 with full refund.
Thanks for your understanding.)till date not received my booking amount -
refund from gocash couldnot be processedrupali sinha on 2022-01-13 17:48:17
two of my bookings have been cancelled due to covid pandemic having booking id GOFLDANDF9C21584167289 AND GOMUPKGAND8D98197770. tThe refund amount of Rs 21300 from gocash wallet to my account couldnot processed. please look into the matter and resolve the issue
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Transaction is successful for volvo but there is no ticket on applicationPawan on 2022-01-13 20:21:33
We have booked 6 tickets from manali to delhi and done the payment near to 2 A.M in the morning. Our transaction is successful, the amount is also deducted. But now there is no ticket and there is no information regarding the ticket on application. Whether we have transaction id on phonpay with ibibo link. I want to contact customer support but there is no number to talk to the executive. Pls refund us and contact us as early as possible
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REFUND NOT GIVEN COVID PASSENGERSA.MOSES ROBIN on 2022-02-04 19:18:08
14560490329874176 : GOFLDMTAND349E5163980330 pnr : JPYFJA.My son booked up and down ticket to Hubli due to COVID we have canceled the ticket but full refund not given and without any intimation complaint closed Refund the full amount
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Rooms Providershaiju.A on 2022-02-23 19:44:14
I had 20 furnished attached rooms near Technoparks Trivandrum with Restaurants.I am interesting to handover to you for running.please reply me the formalities to handover the buildings .my contact number is 0091807592040
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Refund my moneychandan gupta on 2022-03-14 20:52:18
My muney refund my account 50122068673 my registered mobile number-7070870930
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refund my moneychandan gupta on 2022-03-14 20:53:53
plz refund my money 7070870930 registered mobile number
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Offer not applied and wrongly chargedUdai Shankar Sharma on 2022-04-23 10:33:30
I have been charged wrongly by ibibo neither the offer shown on app is applied. I have made multiple attempts to reach goibibo but they are not responding.
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Want to know about refundIshu Bedi on 2022-06-20 17:49:27
On 11 of June I booked a hotel in delhi royal mirage from this app.i done my online payment of 892 rupee..bt when I reached hotel ,hotel denied nd says online payment is not received from this app..I raised a request for refund bt I didn't receive any response nd customer care cal..I want response more than 1 week left.
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Refund of Rps 26338Neema sherpa on 2022-06-20 19:42:54
I had booked a ticket on 14th June around 8:55 pm from Dubai to Bagdogra booking I’d GOFLIMTMOBE7EF5165521985 rupees of 26338 for my sister Pema Lamu Sherpa ,refund still not initiated ,please look into the matter as soon as possible my contact no: +919739976639
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Refund against bookingSAMUNDER PAL on 2022-07-06 15:21:34
I have booked the room and the manager of hotel management demand a extra money for staying and h
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Regarding hotel bookingAmol Thakare on 2022-07-21 21:26:33
Today I book the hotel airport kk. At the time of booking it does't show wheater this booking was only 1 hour or not. There was totally seen that the check in and check out time for 12 pm to 12 pm. After booking someone of hotel emplyee call.me and say that your booking is only for 1 hour only. This type of froad doing goibibo is toally disappointed . so kindly request you take some action or else cancle my booking and refund my all money to my account.
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cancellation of my train ticketnarasimha reddy on 2022-08-11 11:25:52
i am Sr citizen of 74 years and depend on Goibibo for my air/train requirements. This time i wanted to cancel mt train ticket with PNR No 4754802128 from Secunderabad to Visakhapatnam which i am not able to do as per website instructions despite my best efforts for the last three days...Regards.. B Narasimha reddy 9963781910
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Refund paymentRaj on 2022-08-22 07:34:02
My refund was initiated on 12th August 2022 but as of now it has not been credited to my account. It is now 22th August today. Customer care number and email ID are not working.
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Mujhe bhi goibibo ka sub agent banna hAnil Singh Choudhary on 2022-09-03 13:17:45
Anil Singh Choudhary
District - Bharatpur Rajasthan pin code -321406
Me goibibo ke sath flight agent ka kaam karna chahta hu.... Mera WhatsApp 91 7357221224 h ...kya mujhe iski information mil sakti h...kya offer h.... Kya plan h... -
About refundMd naim on 2022-10-17 17:32:59
Hello sir/madam
Mai 31 august ko 4 ticket book kar raha tha
Patna to Ahmadabad
Mera tickets bana nahi amount debit ho gaya (17015) rs
Abhi 17 October ho gaya mera amount abhi tak refund nahi hua.
Plz help me sir -
For group booking can i go meet in person at any mumbai office?Hi..this is mamdar..tourism on 2022-10-21 19:41:16
For a group booking for kashmir..pehelgam..gulmarg..can i go and hv meet in person at any mumbai office ?
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Reg. Refund of cancelled air ticketsManish Kumar Mehta on 2022-11-10 17:28:27
I had booked Air Ticket from Goibibo website on 19.08.2022 for four of family members from Delhi to Goa amounting to Rs. 29692/- the transaction id is GOFLDSBI_BANK1BF6050. The payment has been made through SBI Credit Card to goibibo. Copy of SBI email dated is enclosed
The Goibibo vide email dated has forwarded the air tickets for Go Air Lines with PNR No. WYTLUW and Booking ID- GOFLDSBI_BANK1BF6050 (copy enclosed) The screenshot at the time of booking mentioning the booking ID of goibibo.com is also enclosed.
Later, on Sept., 2022, I cancelled the air tickets directly through Go Airlines. The airlines deducted an amount of Rs.12,000/- and refund should be Rs. 17692/- . The airlines has confirmed that refund will be forwarded in 2-3 weeks time. (copy enclosed)
After the lapse of considerable time, the petitioner approached the goibibo telephonically and later via email for refund of balance amount. The goibibo repeatedly insisting of providing of Booking ID , which the petitioner immediately forwarded to Goibibo, but no payment has been received till date.
In spite of providing all the relevant document and various email and telephonic conversation with Goibibo executives they are not refunding the balance amount.
Manish Kumar Mehta -
Reg. Refund of cancelled air ticketsManish Kumar Mehta on 2022-11-10 17:34:07
I had booked Air Ticket from Goibibo website on 19.08.2022 for four of family members from Delhi to Goa amounting to Rs. 29692/- the transaction id is GOFLDSBI_BANK1BF6050. The payment has been made through SBI Credit Card to goibibo. Copy of SBI email dated is enclosed
The Goibibo vide email dated has forwarded the air tickets for Go Air Lines with PNR No. WYTLUW and Booking ID- GOFLDSBI_BANK1BF6050 (copy enclosed) The screenshot at the time of booking mentioning the booking ID of goibibo.com is also enclosed.
Later, on Sept., 2022, I cancelled the air tickets directly through Go Airlines. The airlines deducted an amount of Rs.12,000/- and refund should be Rs. 17692/- . The airlines has confirmed that refund will be forwarded in 2-3 weeks time. (copy enclosed)
After the lapse of considerable time, the petitioner approached the goibibo telephonically and later via email for refund of balance amount. The goibibo repeatedly insisting of providing of Booking ID , which the petitioner immediately forwarded to Goibibo, but no payment has been received till date.
In spite of providing all the relevant document and various email and telephonic conversation with Goibibo executives they are not refunding the balance amount.
Manish Kumar Mehta -
Refund for train bookingBarot Satyajit Krunalkumar on 2022-11-21 15:30:05
I have booked my train ticket from on Goibibo on 17th of November from varanasi to ahmedabad and i filed tdr for cancelation . And on 19 irtrc passed .y rdr and give my to ibibo private limited bank . so please return my refund to my credit account.
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RefundSiddhartha Sankar Mankar on 2022-11-29 13:32:32
Dear Sir,
I had booked one Indigo Air Ticket from Kolkata to Bangalore through Goibibo website. This flight was cancelled on 02.11.2022 due to Technical problem.
I want to say the refund amount still have not received or not credited to my original account.
So, please check & confirm details by return mail & also attached confirmation mail from Indigo of refund details for your reference.
Passenger Name : Bitan Mankar
PNR no. : QRY2VD
Journey : Kolkata to Bengaluru
Journey date : 03.11.2022
Flight Cancelled date : 02.11.2022
Flight : 6E 958 (A320)
Time : 14.15 PM
Ticket Booking date : 07.09.2022
Regards,
S S Mankar
Mob.: 9831835360
Mail Id : mankarsiddhartha@yahoo.in -
RefundSiddhartha Sankar Mankar on 2022-11-29 13:33:32
Dear Sir,
I had booked one Indigo Air Ticket from Kolkata to Bangalore through Goibibo website. This flight was cancelled on 02.11.2022 due to Technical problem.
I want to say the refund amount still have not received or not credited to my original account.
So, please check & confirm details by return mail & also attached confirmation mail from Indigo of refund details for your reference.
Passenger Name : Bitan Mankar
PNR no. : QRY2VD
Journey : Kolkata to Bengaluru
Journey date : 03.11.2022
Flight Cancelled date : 02.11.2022
Flight : 6E 958 (A320)
Time : 14.15 PM
Ticket Booking date : 07.09.2022
Regards,
S S Mankar
Mob.: 9831835360
Mail Id : mankarsiddhartha@yahoo.in -
RefundSiddhartha Sankar Mankar on 2022-11-29 13:34:16
Dear Sir,
I had booked one Indigo Air Ticket from Kolkata to Bangalore through Goibibo website. This flight was cancelled on 02.11.2022 due to Technical problem.
I want to say the refund amount still have not received or not credited to my original account.
So, please check & confirm details by return mail & also attached confirmation mail from Indigo of refund details for your reference.
Passenger Name : Bitan Mankar
PNR no. : QRY2VD
Journey : Kolkata to Bengaluru
Journey date : 03.11.2022
Flight Cancelled date : 02.11.2022
Flight : 6E 958 (A320)
Time : 14.15 PM
Ticket Booking date : 07.09.2022
Regards,
S S Mankar
Mob.: 9831835360
Mail Id : mankarsiddhartha@yahoo.in -
Refund amountSiddhartha Sankar Mankar on 2022-11-29 13:35:18
Dear Sir,
I had booked one Indigo Air Ticket from Kolkata to Bangalore through Goibibo website. This flight was cancelled on 02.11.2022 due to Technical problem.
I want to say the refund amount still have not received or not credited to my original account.
So, please check & confirm details by return mail & also attached confirmation mail from Indigo of refund details for your reference.
Passenger Name : Bitan Mankar
PNR no. : QRY2VD
Journey : Kolkata to Bengaluru
Journey date : 03.11.2022
Flight Cancelled date : 02.11.2022
Flight : 6E 958 (A320)
Time : 14.15 PM
Ticket Booking date : 07.09.2022
Regards,
S S Mankar
Mob.: 9831835360
Mail Id : mankarsiddhartha@yahoo.in -
Pathetic hotel I booked from GoibiboRajat on 2022-11-30 19:12:23
I am staying in fab hotel Redsson suit Mumbai. You charge me 6400 rs for 2 nights which is ok but room is not as per price morning there was no shampoo soap towel in the room,Tv was not working no dental kit received yet asked in the morning 7 am Insacts in bathroom no toilet paper available when I complain about it they change my room with same things and same problems.they shift my Lugguage without my permission and my I-phone charger is missing and the staff is denied now,I call to Goibibo customer care they teach me all the policies and offer me bribe of 1600 go cash to close the complaint now tell me what to do and provide any solution. I waist my money as well as lost my I-phone charger.
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Refund RelatedGautam Mishra on 2022-12-06 09:38:57
I was booked seats for 5 persons, from vapi to Shirdi at 7am on 03rd December, 2022, from Vapi Bus terminal, but Bus was cancelled due to election, so please refund my money as soon as posible.
Thanks & Regards
Gautam Mishra
Mob. 9818594617 -
REFUND MY CANCELLED TICKETSPRAVESH KUMAR on 2022-12-23 10:40:20
I PRAVESH KUMAR I BOOK 4 TICKETS IN CHATTIS GARH EXPRESS AS ON 23/11/2022 BUT SOME REASON I HAVE CANCELLED THIS TICKETS BUT APPROXIMETELY AFTER ONE MONTHS ALSO MY REFUND NOT REACH AT MY PHONE PE , PAYTM ACCOUNT WHY
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Please Refund my total amount immediately which is debited from your end ( Emergency I need my amount )Mohan Kumar K S on 2022-12-27 19:36:38
Dear Sir/Mam,
Kindly do the refund immediately. I have an emergency, They have totally debited Rs.13,694. please give immediately i dont have an amount with me. Kindly do the refund of my debited amount. Please find the details below for your reference.
My Mobile number is 9036906032 ( both phonepe and google Pay)
My account number is 50100545773769 , IFSC: HDFC0001039, Bank: HDFC Bank
Regards,
Mohan Kumar K S
+91-9036906032
Goa - Bangalore
One Way BusBooking ID - GOBUS977645565A
View & Manage Booking
You cancelled all traveler(s). Refund of ₹ 5,175 in progress
View Refund Breakup
Refund of ₹ 5,175 in progress
Booking cancelled
27 Dec 2022, 15:00
Refund processed : ₹ 5,175
27 Dec 2022, 15:00
3
Refund credited in account
Expected By 03 Jan - 05 Jan
₹ 5,175 has been processed in UPI ,refund with RRN number 61658155479 has been processed to your account.
It takes 5-7 working days for refunds to reflect in UPI account.
Goa - Bangalore
One Way BusBooking ID - GOBUSF49D09986B
View & Manage Booking
You cancelled all traveler(s). Refund of ₹ 8,321 in progress
View Refund Breakup
Refund of ₹ 8,321 in progress
Booking cancelled
26 Dec 2022, 15:00
Refund processed : ₹ 8,321
26 Dec 2022, 15:10
3
Refund credited in account
Expected By 02 Jan - 04 Jan -
change of bill detailsRajni Kant Sharma on 2023-01-10 07:22:13
I have booked air tickets but as per SMS it is Rudarakshi, change it to Rajni Kant Sharma
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DID NOT REFUND FOR 3 YEARSnilesh patel on 2023-02-02 18:45:19
I book one flight in 2020 flight was canceled due to covid and airline refunded all passengers my ticket was booked with goibibo they got the money from the airline but did not refund it. I send them several emails and calls, every email said a refund is not eligible or you wait 180 days for a refund. Finally, I decided to take legal help and we got our money. They are scams. beware buyer.
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Rooms providerTanuj kumar mridha on 2023-02-23 15:25:10
I had furnished 5 attached rooms near Novotel hotel new town with restaurant
pls contact-8420374480 -
Ticket not showingTitu kumar on 2023-03-02 11:14:24
My is confirmed on 22/12/2022 travel date is 07/03/2023 but railway ticket is not showing in my app pls confirm what to do
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Having best deal for youRitu on 2023-03-15 14:59:26
I am having best deal for you regarding office space kindly contact
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My Bus want to enlisted in the goibiboSoumitra Bera on 2023-04-02 23:12:14
My Bus want to enlisted in the goibibo, please advice how can possible
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Refund for cancellation done by Alliance AirRajesh Kumar Sethi on 2023-04-07 13:40:12
Flight no.91-834 from BKB to DEL, PNR no. H52LF6
Travellers: Subhash Chand & Avinash Kumari -
Hotel denied us checkingRhea Noronha on 2023-04-29 14:12:44
Booking id : HTLDNAYUV9TFLXLP
Booking code: 0100329455
Name: Akhilesh Maravi -
registered address in delhirajat on 2023-05-03 15:37:09
kindly send me the details of your office which is in delhi aur any other registered office for mailing
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Refund issueYash Chauhan on 2023-06-18 22:26:33
@goibibo I had booked my bus tickets on 13/06/23. PNR = 78FAMBYZ / 307063 and PNR =78ZDMPPA/307062 and the bus manager had cancelled the bus now bus manager has refunded the amount but I have sy not my refund
Pleased see to it as can't talk to your support team as you have not provide any number -
Regarding reschedule ticketPraveen jha on 2023-06-28 20:22:07
Hello sir I booked ticket from goibibo app from Russia on my behalf you employe Sukhman Singh from Haryana booked ticket. I mentioned my russian number for OTP+79888521567 but it's changed in Indian code and I'm not getting OTP so I emailed you my alternate number +91 77019 71361 for OTP. So I can contact with you regarding reschedule my ticket. I never messaged for refund request. Please contact me as soon as possible. I'm in tense.
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Regarding reschedule my ticketPraveen jha on 2023-06-29 12:59:46
I wanna reschedule my ticket so please contact me on WhatsApp number +91 77019 71361. It's urgent. I'm worried about my ticket.so please kindly contact me as soon as possible. it's urgent sir