Complaints
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missing some ChanelPartha Ghosh on 2019-02-05 21:23:29
Not working Chanel.Kindly give me the update
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missing some ChanelPartha Ghosh on 2019-02-05 21:32:53
No one pick customer care phone.id no 74133821.please give the update immediately.
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ComplaintAntony francis on 2019-02-06 11:06:01
Vijay TV , Raj TV, Jaya TV this all channels not subscription. Plz subscribe all the channels
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ComplaintManish Shah on 2019-02-10 11:24:49
I have recharged and select package then after my service not resume.
Do as early as possible otherwise I have to file RTG. -
Unable to watch subscribed channelsVed Prakash on 2019-02-10 19:42:23
We are unable to see the subscribed channels on our TV for the last 2 weeks and neither the company's website nor the phone numbers are working. We are doing mail on the customer care but it's only giving us the automatic reply and nothing else.
We also have enough balance in our account i.e. more than 2500 and still it is troubling us.
Please resolve the above problem as soon as possible. -
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Unable to see subscribe channel sMinesh bhatt on 2019-02-11 21:48:56
We are unable to see the subscribed channels on our TV for the last 2 weeks and neither the company's website nor the phone numbers are working. We are doing mail on the customer care but it's only giving us the automatic reply and nothing else.
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INSPITE OF REPEATED TO CUSTOMER CARE ISSUE NO RESOLVED.R.P.BASU on 2019-02-17 22:14:20
CUSTOMER ID 21288792 SWITCHED NEW DIAMOND SCHEME TO CHOICE OF CHANNELS AS PER TRAI ORDER WHICH ACKNOWLEDGED BY CUSTOMER CARE DEPT REP. ON 24/1/19 IN REPLY MY EMAIL. DT. 17/1/19. GETTING MESSAGES FOR SUBSCRIPTION RENEWAL BUT EVEN MY BEST EFFORT CUSTOMER CARE NOT INFORMED THE AMOUNT TO PAY. HOW ONE CAN PAY WITHOUT KNOWING HOW MUCH TO BE PAID ? MOB NO. 9007456969 R.P.BASU
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trai packagedilip majhi on 2019-03-09 13:24:12
my name is dilip majhi my package was insufficiant and i recharge my account .. so what is the package in my id number ? 136248791.
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RunningYogendra Rajpoot on 2019-03-24 09:54:13
Hello sir, I've recharged my TV, but she is not running, so I request you to tell me whatever happens in our D2H .my ID -41780160
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After recharge. Pack not workDipu kumar on 2019-03-26 18:37:29
Sir,
Mai ne aaj apna d2h recharge kerwaya, Jiska Id no hai 83628080.or mobile no hai 9117919180.recharge ke baad bhi selected chanel nahi work ker raha hai. Ples help me. Recharge date 26 march 2019. Sirf home chanel hi kaamker raha hai. Baaki sb chanel blank hai -
After Recharge. Pack Not WorkTeam d2h on 2019-03-29 18:23:06
Dear Mr Kumar,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h -
RunningTeam d2h on 2019-03-29 18:30:12
Dear Yogendra,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h -
RunningTeam d2h on 2019-04-02 13:09:16
Dear Yogendra,
As discussed over the call with you on RTN- 7355904463, now the issue has been resolved.
Regards,
Team d2h -
After Recharge. Pack Not WorkTeam d2h on 2019-04-02 13:15:56
Dear Mr. Kumar,
As discussed over the call with you on RTN- 9117919180, you have changed the set-top box from your end.
Regards,
Team d2h -
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Chennel SelectionTeam d2h on 2019-06-19 15:27:04
Dear Kapil,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Thanks & regards
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Remote problemREDDI SRINIVAS on 2019-07-23 11:33:47
Dear sir,
My customer id is 118607863
I tried to get you no of times with the existing toll free no.but could not get you.My problem is that my remote is not been working since last 5 days.please try to rectify my problem as early as possible.
Thanking you.
My Mobile no is 918129528216. -
Remote ProblemTeam d2h on 2019-07-31 15:11:37
Dear Srinivas,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards -
Remote ProblemTeam d2h on 2019-07-31 17:51:24
Dear Srinivas,
Our team tried to call you multiple times on the RTN-8129528216, but you were disconnecting the calls. Furthermore, we would request you to share an alternate contact number along with the feasible timings, so that the needful can be done.
Thanks & regards -
Videocon d2hDinesh on 2019-08-20 14:26:14
Hello sir and mam mujhe 1 week se upar ho gya hai customer care se bat karte phele to un ka call busy and jb call pic karte hai not responding aesi service hai kya Videocon D2H ki
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New videocon installationDeepak bhatia on 2019-09-15 20:10:34
I would like to install videoconDTH.iam from delhi. What are the charges ?