Complaints

  • Delhi
    Raja Kumar on 2018-10-12 21:53:55

    Zomato Customer Care Number: - 9771881367/9123603551.... 24 hours

    available just call.... have a great day at work today and I

    will be there at the same time as the game on the radio

  • Transaction Issue
    Navya Dornala on 2018-10-14 12:16:25

    I did transaction from andhra bank to zomato for milkshakes. While I'm doing transaction page has gone but the amount has been debited from account. Kindly, please help me with this

  • Bank accounts change.
    Mahendra kumar sharma on 2019-03-22 14:08:16

    Hotel tasty point and snacks corner.
    Lodha heaven.
    Regards
    Mahendra sharma.

  • Bank accounts change.
    Mahendra kumar sharma on 2019-03-22 14:09:27

    Hotel tasty point and snacks corner.
    Lodha heaven.
    Regards
    Mahendra sharma.

  • order
    Abhishek kamat on 2019-04-18 23:23:46

    You don't have toll free number no response from zomato...its very bad

  • Cake
    Pavithra on 2019-04-21 15:23:00

    Ill order the cake in Zomato my order it's a discount 100 but u don't discount my order I'll pay the total money of cake

  • Refund
    Deepak Goyal on 2019-05-11 13:33:15

    Sir mera refund nahi aaya ha 2 days ho agye 224 ka order tha

  • Male
    Pemaram on 2019-05-18 10:48:35

    We are order two idli and one wada one coffee.but youe peson only one coffee give.

  • Karuna Goga on 2019-06-09 12:32:44

    I ordered food on 30th may and I received now I want to order another item cart shows me to pay cancellation fee 114 y I should I received my food

  • Orders not complete and refund amount
    Sachin Ranpise on 2019-06-09 21:35:23

    I mail 2 time to zomoto but no reply and my amount still hold please refund my amount asap .

  • Refund my amount
    Kiran kumar on 2019-06-17 21:46:23

    I am in meeting, that's why my oder has cancelled but money is not refund in my account so please chick this issue and resolved it's

    Any kind of informatsion contact me 9676695611

  • Ridder
    Mithunsingh on 2019-07-30 22:30:13

    Dear sir my login id -9155361528 my id open it but online version dosnot work show it user not authorized ❓ pls it this problem urgent because one day before call support ask me ur ticket is raised it ur prblm it solved now immediately actions the problem

  • Poor pizza quality
    Masoora zia on 2019-08-02 18:45:38

    I have ordered two pizzas and garlic bread from pizza cutter lekhraj market lucknow....The quality was poor...it was not even worth the money I paid for it.....the restaurant is actually ruining your reputation....

  • Money issue
    Chada vinay on 2019-08-04 10:42:39

    We are ordered some items from Zomato app that costed 215/- we transaction done but amount deducted more than two times we want my money refundable

  • HDFC
    mahi on 2019-08-12 19:32:44

    hello,
    Nice Article, very helpful information,
    thanks for the Share with us


    HDFC Customer Care Number

    HDFC Customer Care Number For Credit card

    No. 1 Marketplace

  • Zomato didn't reply and they didn't cancel my order
    Jyoti Singh on 2019-08-15 22:35:02

    Call me. Make it fast. I ordered by mistake in Chandigarh

  • De
    N.chinna rayudu on 2019-08-16 10:55:30

    I am Nchinna rayudu I'd 7013370226 DE I'M completing prime member target but amount was not credited in my account

  • Order zomato and delivered swiggy
    Dev kumar on 2019-08-21 18:50:06

    Maine zomato me order kiya aur muze order delivered hua swiggy se
    I think ye bahot bada issue hai
    Isiliye mai ye baat share kar raha hu...
    Mere pas is bat ka proof bhi hai
    Pics hai mere pas

  • Zomato Gold Member
    Deepak Jarhad on 2019-08-23 09:28:49

    Almost no hotel are accepting Zomato Gold. I refer one of my friend for Zomato Gold membership he did not used his membership even one bcoz no one here are accepting zomato gold in any hotels in Pune. Please contact me on my number 7841968371

  • order not deliver
    Kirti Kumar Meher on 2019-08-26 20:51:51

    just order but not delivered. Amounts deducted from my bank account

  • Order
    Manoj on 2019-08-27 14:40:02

    I ordered my food 3hrs back and money had debited I didn't get my order

  • Plz. Sir. Sorry
    Nitin shukla on 2019-09-01 07:15:41

    Hello. Sir. Mai. Bahut. Shamintha. Hoon Mai. Apni. Job. Ki. Volu. Nahi thi. Or. Mai. Kabhi. Galtiya. Karta. Tha. But. Abhi. Ahshas. Hai. An. Kabhi bhi. Koi. Galti. Nahi karuga. Or. Apne. se.jo. Bade hai. Unki. Resfact. Karuga. Plz. Meri. I'd. Open. Kar. Dijaye. Rider. Name. Nitin. Kumar. Shukla
    I'd. 8318355030. Thank. You. Sir. Plz. Halffffff

  • REFUND AMOUNT
    ANIMESH SHIL on 2019-09-11 14:55:16

    KIRTHI.S BIRYANI
    ORDER NUMBER 1947916841
    NOT DELIVER ORDER
    NOT REFUND THE AMOUNT RS 335 SEND MY AMOUNT

  • Regarding my order
    Sagar gawli on 2019-09-18 14:11:16

    Hello sir I have order the food at that time Shop was online but when I called up in the good bowl he says that nothing is available but my order is placed also and shows delivered also I want my refund amount of 171 back in my account pllz do fast as possible

  • Complaint for delivery boy
    Alex Benuel on 2019-09-19 22:13:19

    That delivery boy had worst behaviour with customers nd he don't have minimum common-sense how to treat to customers. It's my order number 1001723358. So please take action

  • Bad Quality products deliver by u
    Taksh malik on 2019-09-21 15:17:58

    Hi I m a regular customer of zomato, last few orders I m receive bad quality of my food . So plz suggest what to do in this case?

  • Complaint
    Sumit on 2019-09-22 04:13:13

    I order last night the guy said we don’t have change he said we r not responsible of that he canceled the order then I speak with guys his name is dewaker he canceled the order immediately I said I can pay by PYtm Bt he said I don’t have PayeTim I gave him 400rs I said return me 50rs Bt I order 345rs Bt pls we r not risponsbile of that if u want from customers side help pls mention on that on Zmato order pls keep change Bt we dont want argue with delivery guys about change

  • Refund not received
    Megha Sonthalia on 2019-09-23 18:39:02

    On 16 sept ovenstory Restaurant had cancelled my order nos-

    1769845435
    1704873012

    Due to unavailability of ordered product. Payment of rs.185 and rs.84 was already made vide PayeTim. I have still not received refund.

  • Amount debit
    Bashir Nadaf on 2019-09-24 21:55:19

    Hey my money has debited from account but my order has not been placed
    Pease help
    Order no-1276253898
    Transaction id-P1909242100152903038664

  • refund
    sreekantha reddy on 2019-09-25 11:31:11

    my account payment debited other wise order payment not completed please refund claim

  • Refund
    Sachin Kumar tiwari on 2019-10-02 00:20:17

    I give 181 ruppee for my order but the zomato executive cancel my order he tell me he refund my money but he give me 136 ruppee why .where is my 45 ruppees.

  • Complaint
    K ravainaik on 2019-10-02 16:24:53

    Sar iam ravainaik my I'd is blocked so please open the my I'd and please contact my nembar 9441402997..

  • Payment issue
    Sanjay sain on 2019-10-19 12:15:22

    I have ordered but not receive order so plz give me zomoto customer care number.

  • Food material not received
    Sharif on 2019-11-03 15:09:34

    Our order no. 1473753369 ,ordered food from ( me restaurant) paid the amount of Rs.336, but due to mobile switch off, your person tried me and materials taken back to the restaurant, when we check the status it shows food still at Kitchen ,unfortunately it happens, also my son wrongly pressed the delivery button, I called the restaurant again we paid and got food material

  • Food material not received
    Sharif on 2019-11-03 15:12:08

    Our order no. 1473753369 ,ordered food from ( me restaurant) paid the amount of Rs.336, but due to mobile switch off, your person tried me and materials taken back to the restaurant, when we check the status it shows food still at Kitchen ,unfortunately it happens, also my son wrongly pressed the delivery button, I called the restaurant again, we paid and got the food material , now how can I get the refund call me. 8072307343, Sharif

  • need to refund my amount
    thanushree on 2019-11-04 00:28:59

    hi

    my order was cancelled since the address was wrong so kindly refund the amount to my account

    other wise i will take these to the court

  • Meri zomato id Band ho gai hai
    Badal Tripathi on 2019-11-20 21:06:04

    dear Sir meri zomato id Band ho gai hai Sir Sir meri log in id 7000697419 hai sir Sir aj meri id band ho gai hai Sir mera privar zomato se chelta tha mujhe apni gadi ki installment Bhi zomato se bherta hu Sir Sir plz mujhse jo galti hui hai uske liye maafi magta hu Sir mein aage se ab aisi galti na hogi Sir plz meri id chalu kar dijiye Sir plz sir

  • Knageswararao on 2019-11-21 17:34:39

    Food ordered but I am not receiving my food and my amount deducted from my account

  • not received my Refund
    ALAYA MANI on 2019-11-23 11:34:58

    Dear Sir/Madam,

    on 26 October i ordered a food (order id 1166455717) the order was canceled due to restaurant closed still now i did received my refund amount i need a call from concern person....

  • Received not refund
    Sridevi on 2019-11-28 18:34:41

    on 24 November i ordered a food (order id 2075573357) the order was canceled due to restaurant problem still now i did received my refund amount i need a call from concern person....

  • disappoint for your services
    Dilli Darbar on 2019-12-07 19:09:57

    Dear concern ,

    We are very disappoint for your services .
    i had submitted all documents before 45 days but my restaurant is not live till date . kindly start my restaurant on zomato as soon as possible .

    Rgrds,
    Dilli darbar
    7737710710

  • Rude behaviour of the delivery boy and the change of item in my order
    S Selvaraju on 2019-12-11 21:00:10

    1)Rude behaviour of the delivery boy.
    When I called him (Siva T- Mobile No:9655044210) to tell the location,he was standing 50m away from my house and told me to come where he was standing even though there is a road to my house to come and go(4 wheeler). When I refused because I have bone problem in my hip(waiting for surgery), HE SCOLDED ME ""MENTAL. HE WAS TALKING LIKE A MENTAL" about me. This kind of behaviour is not acceptable by me. I strongly recommend to Zomato to terminate him immediately because he will spoil your brand name in future definitely.
    2) I ordered for "BUTTER ROTI" in hotel Ponrayar, Thiruvann. They have sent "Plain Roti". What is this? Where should I complain? I paid the bill through netbanking. But your client ( the restaurant) did not give proper item to me.
    WHAT ACTION ARE YOU GOING TO TAKE FOR THESE TWO COMPLAINTS?
    Yours sincerely,
    S Selvaraju
    Mobile No: 9952400954.

  • Gold member2120838
    Vijay Malik on 2020-01-02 13:52:42

    Not able to contact on given contact numbers. Sent mail-no reply. I wish to talk regarding gold membership

  • Muzaffarnagar
    Kamaldeep on 2020-01-08 11:25:03

    Hello sir Zomato company workkar sir id band Kar Di hai sir id lol do

  • Any
    Sarbani Bhattacharjer on 2020-01-10 22:05:09

    When I want to order in Zomato by using cash payment the payment option of cash is not showing

  • fund refund
    Guna on 2020-01-22 18:29:03

    Food order today at 4.15 pm...this order should be online payment.but not received food and refund money

  • No response and food not delivered
    Syed Alaudeen on 2020-01-28 23:03:55

    Hi,
    I paid for KFC food for 590.99 Rs on 28.01.2020, and I waited so long for the order.. Called many times..no response.. Zomato Anna nagar West chennai.. Want to know what happened.
    Payment Ref no : 200289796303
    Please refund the money back..

    Regards
    Syed

  • Complaint regarding payment
    Veena on 2020-03-06 18:50:27

    I have paid RS. 82.60 for a order on 17.17 pm today. But the order is not confirmed.how can I get my payment back?

  • money back
    anuradha on 2020-08-17 18:12:17

    Maine aj order kiya tha but unhone zomato service band kar di thi jisme payment ja pay ho chuki thi mujhe meri payment wapas chahiye

  • About my payment
    Arun Kumar on 2020-08-27 15:15:40

    Sir my payment of 13 to 19 july is hold can u help me