Complaints
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Transaction not completeMd Ekram Rej on 2018-07-15 07:03:06
Txn id-1822233581P_6
Txn Ref no-7187568027
PG txn id-181958448001
Total amount - 2600
Name- md ekram reja
Mobile number -8779412123 -
Diffect itemAkhilesh singh on 2019-10-08 18:34:19
I want to change my item ..bcz it's a diffect peace.
Purchase date on 2 October 2019 -
Miss behaviour of stuffRupas Roy on 2019-11-25 18:54:34
I will buy one blazer to your coochbehar vmart store.and searching one suitable blazer.i will found on choicefull blazer.but this blazer size to short m size did not fit my body.i asked one staff this blazer l size on your store.staff are give me one l size blazer.next I see blazer price Mony not in my pocket.then I talk your staff did not buy the blazer not enough Mony in my pocket .then your staff miss behaviour with me.
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Complaint regarding our purchase.Shyamal Kumar pal on 2020-01-06 14:15:07
I bought a jacket for Rs 999 and found a button is torn. Used for 1 day. We asked for repair but was refused. Never expected. Ph no 9800832812.
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DearAvinash Kumar on 2020-04-15 12:05:16
AVINASH KA SIR FULL AND FINAL KAR DO MY EMP CODE 8978MY MOB NO 8054576487 customercare@vmart.co.in.9027057057
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ExchangeMohini on 2020-05-27 16:59:20
Mane 17 march ko v mart se shopping ki thi... 21 ko lockdown ho gya... Muje kuch clothes exchange karne the... Lock down ab khula hai and main store pe exchange k liye gayi to store walo ne mana kar dia.... Ye to galat hai... Mere liye wo chij useless hai... Agar lockdown ho gya to isme meri galti to ni thi.... Aur 15 days exchange time rahta hai... Plz meri req ko forward kijiye...
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Refund issueAtul on 2020-07-31 12:55:02
I place an oder 14 july 2020 but your system cancel my oder without my permission. Please refund my money as soon as possible as same payment mode. All details are in screenshot of my oder. Contact number : 8708267390
Name : Atul
Oder id :167748186 -
MisbehavingRajesh Bhakat on 2020-08-09 14:34:22
I am Rajesh Bhakat from West Bengal Burdwan I have purchased some T shirts but 4 out them have some size issues so I went to the branch in Burdwan but in the fist day when I went there it was evening so they didn't allow me to enter and told me that u have to come at 11 am to 4 pm beacuse of lock down in our city I went there after 2 days on Sunday as the exact time when they told me to come but then they said there is no rule to exchange on Sunday but it was not mentioned on the bill then they misbehaved with me and they had some ugly conversation with me and they told that we can't help u anymore and they ignored me so please help me in that situation other wise I have to take some further action
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Miss behaviorPihu on 2020-08-14 20:21:35
Khurram nagar store manager miss behavior me he is watching me very badly plz action for this manager.otherwise I report this manager.
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Refund moneySipu dash on 2020-08-18 21:55:42
Fake company one and only froud web site in shoping industry my money don't refund me
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Jacket discoloredSHIVRAM SHARMA on 2021-01-03 18:46:56
I am purchasing a jacket₹ 1999 but after twenty days jacket discolored so i request to change my jacket
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Complain in changing optionSoni gupta on 2021-07-09 12:52:46
I'm perches bra in129 but cloth quality is not good so i'm exchange this product but v,- mart staff saying exchange only129 to 129 but way? Above shopping bhi except nhi ker rahe way so bad attitude
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Exchange complainSoni gupta on 2021-07-09 13:23:54
Mene 6 july ko 1bra li set of two but jiske liye li usko kapde ki quality pasand nahi aayi to aaj me exchange kerne gayi jesa mujhe jankari thi mene129 se jyada ki shopping ki but waha ka staff kahta hai ki129 ka129 se exchange hoga bahot hi galat tarike se baat ki jase unka hi mall ho to mene bhi return item wahi chode ker aa gayi kisi ne bhi aaker rukne ki kosis nhi ki so i need refund fast
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T shirtPreeti on 2021-08-21 10:35:43
Very bad all employees and batameez language use for costumers don't again v mart shoping
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T shirt size problemPreeti on 2021-08-21 10:40:38
Please all employees change very bad language use for costumers time pass job like all employees lajpat Nagar
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complaintDAYANAND AWASTHI on 2021-09-06 17:31:27
Dear sir,
I have purchesed A bed sheet from your V Mart outlet of keonjhar odissa wide GSTIN:21AABCB7206K1ZH dtd-29 Aug 2021. the product is damaged when i unwrapped it in my home after that i have lodged complaint through Q R code generated feedback form
kindly refund ₹429/- of it and returned the product.
my cell no. 9425572053 and 7000063640. -
Bill complaint shyamatganj bareillyAnuj yadav on 2021-09-27 20:14:48
I am a very old customer of v mart stores this is the third time that I have bought a product from bareilly shyamatganj store and I have not received its bill.
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couponpragya on 2021-11-27 17:48:48
offline coupon p wo saman hi ni de rahe hai...jb ki applicable ho raha h coupon
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Regarding insert and harassment by your managerVikash Kumar on 2021-12-22 22:50:43
Sir, I am your customer ever since your V Mart is open in Bokaro, I am sorry because on 21/12/2021 I bought goods worth Rs 2433 from your mart, out of which Ladies Jacket has to be replaced due to the size of your store. But had to go there I was told that the time of exchange is from 9 o'clock to evening only, the board on which it is written is not written on your billing counter. At your store I was subjected to a lot of humiliation by your manager due to which I was humiliated very much in front of my family and other customers. I know this message of mine will not make any difference to you guys. I am doing this message only to tell you that I will take along with me the abuse and humiliation done by your manager to the court.
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Feedbacksana Qureshi on 2022-01-16 20:41:13
its is Very Good But Could Be Better Its Customer Services Is Good And product Is excellent But It Is Small
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Return of my shoeSwaminathan on 2022-02-20 13:36:25
I already ordered in the size of 11 .but it reached today . It is coming in a baby size
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businessviraat gartex on 2022-03-29 13:06:50
we are manufacturer of jaipuri cotton ladies kurtis set.
we want to do business with you
waiting for your reply..
thanks
viraat gartex
cell:9829622898 -
BargeningJitender Singh on 2022-06-10 19:06:43
I,m regular customer to v mart ,but today manesar cassier Amit Kumar bargaining to price billing.iam purchase 2 t shirt same model ,same company& same size but one t shirt price tag not available during billing extra money add,i ask why he told I,m cassier then indiscipline behaviour with me. I kindly request is this behaviour a v mart cassier with customer? Please take necessary action ASAP.
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V-Mart Customer Care Helpline Number,09153564789.Rajiv sharma on 2022-07-22 20:55:43
V-Mart Customer Care Helpline Number,09153564789. V-Mart Customer Care Helpline Number,09153564789. V-Mart Customer Care Helpline Number,09153564789.
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Very Bad service and products is damageAmit kumar on 2022-08-15 20:29:24
I want to exchange my product bacause it's damage but service and responce is not good 8210002007
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SippingShalini on 2022-08-21 16:31:00
Mene v Mart se sipping ke thi18 tarik se pahle muche abhi tak coupan sand nh kiye gaye h 6000ke shopping ke thi sir muche coupon sand karayge
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Why should we use V mart?Arindam Kumar Chakraborty on 2022-09-09 17:13:55
No fan, AC not in working in this weather. How it is possible for customer to shop from your Aligarh Ram ghat road store. When ur team is sweating in this store think about the customer. Think
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Defected part.Naieem Iqbal on 2022-10-16 00:54:43
My Greetings to the CEO of V Mart and V Mart. I would like to tell for your information that I went to your v Mart address Vikasnagar Rasulpur around 2:00 pm today. I bought some clothes and belts and brought them home. In which any item purchased by me was not checked in any way by any of your employees. When I come home and open the packing made by your vmart to use my goods, I find that my belt comes out from it broken. And at the same time I will inform your employees about this whole incident by pohonching on your vmart vikasnagar rasulpur. Your employee misleads me by not talking to me properly. And saying that I have broken that belt myself, I am sent back. I request you to solve my problem otherwise I will be forced to take legal action. Thank you.
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Defected part.Naieem Iqbal on 2022-10-16 00:56:23
My Greetings to the CEO of V Mart and V Mart. I would like to tell for your information that I went to your v Mart address Vikasnagar Rasulpur around 2:00 pm today. I bought some clothes and belts and brought them home. In which any item purchased by me was not checked in any way by any of your employees. When I come home and open the packing made by your vmart to use my goods, I find that my belt comes out from it broken. And at the same time I will inform your employees about this whole incident by pohonching on your vmart vikasnagar rasulpur. Your employee misleads me by not talking to me properly. And saying that I have broken that belt myself, I am sent back. I request you to solve my problem otherwise I will be forced to take legal action. Thank you.
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COMPLAIN FOR DISCONT NOT GIVENSANTOSH KUMAR on 2022-11-29 20:10:55
DEAR SIR/MAM
I HAD PURCHASED SAREE .30% HAD SINAGE BUT NO DISCONT AND STAFF AND MANGER ARE WRONG LANUAGE USE.AND VERY BAD SERVICES AND I HAVE PURCHASE BALLIA CHOWK STORE UTTAR PARDESH -
Returned but not deliver not another orderShikha goel on 2023-04-15 14:22:28
Girls navy blue leggings ordered placed (8april2023) but not deliver product so far. Expected date is today 15april 2023.
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refundTej Bahadur Singh on 2023-05-04 13:51:24
Order ID
170146613
Order Placed on
23 Apr 2023
ORDER DETAILS
Refund Processed
Expected refund in your account by Wed, 03 May 2023
Boys Diamond Blue Shoes
Total Amount - Rs.220
QTY - 1 -
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Complaint regarding unfair treatment by security guard at Vmart Mall in KolkataRazia Sultana Lina on 2023-09-30 17:00:20
Dear Vmart Mall Team,
I hope this email finds you well. I am writing to express my disappointment regarding an incident that occurred during my visit to Vmart Mall in Kolkata yesterday.
I made several purchases, and at the cash counter, the In-charge informed me about a promotion of "buy 1 son papri, get 1 free." Initially, he instructed someone to bring the additional free son papri. Unfortunately, due to a brief distraction, I left the counter without receiving the second item.
Upon realizing my oversight at the exit, I approached the security guard, explaining the situation. Despite my efforts and multiple requests to both the guard and the In-charge, I faced a regrettable and embarrassing situation.
As a visitor from Bangladesh, I have great affection for Kolkata, often considering it our "praner Sohor." I chose Kolkata for its warmth and familiarity, even though there is no direct air service to Dhaka. This incident has left me deeply disappointed in the service and the uncooperative attitude displayed by your security guard.
I have traveled extensively, attending events like MOTOGP in Delhi and exploring places like Kashmir. However, this experience has tarnished the positive impression I had of Vmart Mall and Kolkata. I believe that customer service is crucial in maintaining a positive relationship with patrons, and unfortunately, this incident fell short of expectations.
I hope you take this feedback seriously and consider measures to enhance customer satisfaction and the training of your staff. I trust that you will investigate this matter and take appropriate actions to prevent such incidents in the future.
Thank you for your attention to this matter -
Bad quality productShiv kumar on 2023-10-25 15:38:54
I bought men's clothes jeans or shirt on 26 september 2023
My shirt's colour has fade in ist wash
Very bad quality of clothes please return it or replace me new shirt in same price
Thanks & regards
Costumer support -
Wrong paymentKrishana Jayswal on 2023-10-25 20:03:48
I bot 2 items and I didn't see bill, when I reached home I saw that bill is of 3 item. What the rubbish. I complaint against v mart it's happened today evening.
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COMPLAINBIPIN CHOUDHARY on 2023-10-29 13:53:38
I didnt purchased masoor dal.but when i opened bag in home. 5.5 kg masoor dal has given and amount has been deducted.this is spoiling reputed ciy reputation.do needful action staff.
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HDFC Credit card no any offerABHISHEK GUPTA on 2023-11-06 19:21:47
Dear Team,
Today purchased a Shopping VMart Banda (210001). Amount 2874/- but no any offer. As per VMart 7.5% discount HDFC Credit card.
Kindly resolve the issue as soon as possible.
My contact number 9473597428 -
worst service experienceRajkumar Saini on 2023-11-08 13:02:21
Bad customer service is when a customer feels their expectations were not met. According to our Trends Report, the top indicators of poor customer service include long wait times, an automated system that makes it hard to reach a human agent, and having to repeat information multiple times.
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Extra paid for normal carry bag..Kamalawati kumari on 2023-11-18 16:08:53
Aur kahi se shopping karne pe carry bag included hota hai.. but v mart ka experience bahut bura tha.. itni low quality ka bag without printing, 5rs. Charge Kiya gya..
Aur print ka value 25.. aisa kisi aur shopping shop ya mall mai nhi hai..
Ye bahut hi galat hai.. aur isi reason se mujhe vmart Jane se khud ko rokna parega.. aur kisi ko bhi mai yahi recommend krungi ki vmart mai ye problem hogi.. na jaye -
V. Mart manager mr. Amit Kumar choudhary complainMR. DHIRAJ SAH on 2023-12-09 09:17:10
Respected sir V. mart
Sir I m Dhiraj form Madhubani Bihar.
Sir your v.mart 1st branc manager Mr. Amit Kumar choudhary behave is very bad .. so I request for you please manager transfer others state ???? -
Regarding late billingSivsai kuanr on 2024-01-20 19:56:49
I am customer from odisha ,keonjhar I have been waiting for more than 30 mins but only one person is their for billing so kindly increase your staff
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Garment shrinkage after one wash.Aarti on 2024-01-27 22:13:10
I bought few articles dated on 11th nov 2023 in which one baby night suit got shrinkage after 2-3 wash now it's very short in length.
Product quality is bad. Highly disappointed ???? -
Customer service not satisfiedJavedintikhab on 2024-01-30 01:13:00
I have not received all items .one item missing due to negligence of staff at mall
Shoping date 28/01/24. Place jammu near jewel .....9419453754