Complaints

  • Half of the Product Received
    Sidhartha Dey on 2020-10-20 12:03:46

    I am again very disappointed with the service Richfeel is providing. Richfeel is cheating on their customers every single time, last time I ordered I received the wrong product, even this time I have received only half of my product, this is a serious issue, why is there a mistake every single time.
    I made my online payment of Rs.4085/- on 8th of October for,
    ANA DHT- 42 TAB (4 Bottles) @515/- each and I have received only 1.
    ANA MINERALS - 60 TAB (1 Bottle) @ 1075/- each, I have received that.
    ANA STRENGTH - 42 TAB (2 Bottles) @ 475/- each, and I have received only 1.
    Total Amount of Products received is 2065/-.

    Send me a torn bill of the same amount of product I purchased, but sending me only half of the product. So, I want to say a company like Richfeel doing this is completely shameful. Now I want to know what action are you going to take for this, and again do I need to wait for a month to get my actual product or are you going to refund my amount?
    This is a complete harassment I am facing from your end, very disappointed.

  • not delivared my oder
    raj joshi on 2020-11-23 12:16:58

    Dear Sir / Madam,


    date-09/11/20 Richfeel - Order 578280


    Richfeel
    515.00
    Paid Successfully
    Payment Id pay_Fz2LoYd6gOjyY9
    Paid On 9th Nov, 2020
    Method
    XXXX-XXXX-XXXX-9538
    Card
    Email marwadi1987@gmail.com
    Mobile Number +919427345641

    However, it has not been delivered and your customer number 18002662025 does not respond.
    So when will I get delivery of my order. ....?
    Order No. 578280 has been given on 09/11/20 and its payment has also been made online but I have not received its delivery yet and I have done many mails and calls but I have not received any reply. Please let me know what to do now. Then I have no option except RTI (also note that I am your regular customer)

  • Refund of amount
    Ruman singh on 2021-07-14 08:06:10

    Dear sir

    I was taking treatment on colaba branch from may 2019. One set (12 tst) of TST completed on 08 Mar 2020. They again recommended TST+Renewal(12 session) and I purchase that video your receipt no 141040 dated 08 Mar 2020.
    After that lockdown happened. Now I was retired in Jan 21.inbetween so many times I went to colaba branch but that was closed.
    Now it is requested that because of I m not taking facility so kindly return my amount of 9000.00 as earliest.

    Thanks

  • Franchise
    Mohd Nadeem on 2021-12-30 19:11:27

    Franchise I'm muradabad Uttar Pradesh