Complaint GSRTC online booking

  • GSRTC Customer Care, Complaints and Reviews - GSRTC online booking
    Krupa Shah on 2018-06-25 11:27:46

    GSRTC online booking complaint:

    I have booked online ticket behalf of my mother(Hima Shah). first transaction(OB ref: GS5962393) was failed and charges were deducted from my account.

    Second time i tried and transaction(OB ref: GS5962769) was successful with successful booking and receipt also given with sms sent with seat number 9 at 20:45 on 24th june 2018 for volvo bus from vadodara to ahmedabad.

    When i reached at bus, same seat number was issued to other person and his name was listed in driver's list. Bus conductor was very rude that they did not even responded properly and did not help what to do next. I had to leave the bus although i had tickets with me. I had really very urgent work and i could not reach in time.

    How will you compensate my time, money and work?

    Name: Krupa Shah
    Number: 9898266742