Complaints
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for sign insubhash chand on 2018-01-03 09:44:02
Sign in how to register now not posible to open account / sing up
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AccountSumit on 2018-01-08 13:17:01
Hi ,I just want to know when I able to create my account on koinex .
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INR deposited not reflecting in account neither returned in bank accountHarshad Kuwade on 2018-01-08 20:57:52
INR deposited not reflecting in koinex account neither returned in bank account plz help
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Amount transferred not appearing in koinex balance and nor returned in bank accountHarshad Kuwade on 2018-01-08 22:17:01
Amount transferred not appearing in koinex balance and nor returned in bank account
Plz revert back to me harshadkuwade@gmail.com -
SahuSanjib Kumar sahu on 2018-01-09 10:22:19
Dated on 20/01/2018 I can't login my koinex account.How many times are monitoring my account,& why activities temporarily disabled.please quickly active my account.
Mobile:7894148046
Ripple:Buy 53@181 -
signup issueAbhay Kundekar on 2018-01-10 11:26:59
I can’t sign up in koinex. I am trying since last 15 days. Anybody can help me to sign in.
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Kyc confirmationsaurabh udinia on 2018-01-11 09:29:18
I have deposited my documents three weeks back. There is no response yet. Please assist. I am looking forward to start trading asap. 8879030891.
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email verification pendingnitin verma on 2018-01-11 13:35:49
my self nitin,i have many tickets of koinex support but no any issue is soled till now.e mail verification link is not received on my main id from two weeks for em ail verification.no one is reply of my mails also from koinex support.
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INR withdrawalMuhammad Ubaidullah bhat on 2018-01-11 16:52:45
Sir I withdrawal the amount on my koinex I'd ,, 4 days go but amount not credited kindly look at the matter ASAP
Cell no. 8825054979 -
login issuesanjib kumar sahu on 2018-01-11 17:28:04
Dated on 2/01/2018 I can't login my koinex account.How many times are monitoring my account,& why activities temporarily disabled.please quickly active my account.
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KYC processnitesh on 2018-01-12 10:59:03
Dear Koinex team ,
Can you please tell me when you are verify my KYC . my koinex ID is TVKRIZ. Due to your delay my all amount is blocked . My account got rejected on 2nd January . I have create my account on 07/12/2017 and after 20–25 suddenly my account got rejected and it shows your KYC is under process , now its been almost 10 days my account still blocked KYC is not verified . Kindly verify My KYC process. -
pls openmy accountpavan sahu on 2018-01-12 14:41:54
Please tell me How Many times to take KYC verification because when click on submit button showing KYC is being processed
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KYCBasil Joseph on 2018-01-12 20:18:38
Hi koinex team,
Can you please tell me when will my KYC will get verified . my koinex ID is 12L8IO2. It shows your KYC is under process , now its been almost 10 days my account KYC is not verified . Kindly verify My KYC process. -
forget recovery passwordhardip kaur on 2018-01-13 13:32:41
sir i want to say that i m using koinex .in for trading.by mistake the google authenticator have been deleted from my phone.now i m not getting the bar code.plese help me regarding this.
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Amount not deposited yetAtul Tyagi on 2018-01-13 14:30:09
Hi, I transferred 10k to my Koinex account, still amount is not visible in Koinex account. Request you to rply ASPS
9990148448 -
ACCOUNT TEMPORARILY DISABLEDGOVIND SINGH BISHT on 2018-01-16 17:55:20
MY ACCOUNT IS UNDER MONITORING AND ALL MY ACTIVITIES ARE TEMPORARILY DISABLED SINCE LAST 25 DAYS. I HAVE MAILED MY PROBLEM SO MANY TIMES TO KOINEX BUT STILL NO RESULT. EVERY TIME KOINEX SAYS THAT MY QUERY WILL BE SOLVED WITHIN 3 DAYS AND ONE TICKET NUMBER IS ALLOTTED BUT TILL DATE MY ACCOUNT IS TEMPORARILY DISABLED. I DONT KNOW WHAT TO DO. PLZ HELP
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Deposit not reflected.Amit on 2018-01-16 18:53:24
Hi
I transfered 10K to my koinex account, pop came of successful transaction. But still not reflecting in my account. Its urgent please call at 8553382875. -
ACCOUNT TEMPORARILY DISABLEDGOVIND SINGH BISHT on 2018-01-16 20:03:24
MY ACCOUNT IS UNDER MONITORING AND ALL MY ACTIVITIES ARE TEMPORARILY DISABLED SINCE LAST 25 DAYS. I HAVE MAILED MY PROBLEM SO MANY TIMES TO KOINEX BUT STILL NO RESULT. EVERY TIME KOINEX SAYS THAT MY QUERY WILL BE SOLVED WITHIN 3 DAYS AND ONE TICKET NUMBER IS ALLOTTED BUT TILL DATE MY ACCOUNT IS TEMPORARILY DISABLED. I DONT KNOW WHAT TO DO. PLZ HELP
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Amount Not reflected in koinex balancechandan kumar swain on 2018-01-17 12:44:18
Hello,
yesterday (16th January 2018) i transferred 50k to my koinex account but it's not showing in my account balance but amount has been deducted from my bank account.
Please look in to this on priority basis.
Contact No - 8377982864 -
account disabledGOVIND SINGH BISHT on 2018-01-17 17:53:32
MY ACCOUNT IS TEMPORARILY DISABLED SINCE LAST ONE MONTH. I HAVE MAILED MY PROBLEM TO KOINEX SO MANY TIME BUT I AM NOT GETTING ANY HELP FROM KOINEX. PLEASE GUIDE ME SIR WHAT TO DO. WHEN MY ACCOUNT WILL BE ACTIVE.
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INR Deposit not reflected through Net bankingHasmukh Kholakiya on 2018-01-18 09:50:52
Hi,
I deposit money in koinex before three days using net banking.
TransId : acb0c4d2-6240-4b11-b759-dbae7113ad43,
Amt:30k
My koinex id is : 14GSNFE
Number: 9537549429
but still not showing in my wallet. i generated ticket but not getting answered. Please let me know process to money get back.
TicktedId : 197691
Please help me out to get my money in wallet or bank.
Regards,
Hasmukh -
related KYC confermationSamer deep Thakur on 2018-01-19 11:41:19
Weeks ago I have updated my KYC details but, confirmation is still pending, please look in to this matter and resolve the issue as soon as possible.
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Kyc not approved yet?Rupali bhor on 2018-01-19 15:40:05
Much status is still in uploaded status when it will be approved?
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INR DepositRamesh A on 2018-01-20 12:34:23
I deposit 10000/- on 16-Jan-18. but money is not credited.
Call me 9866693760 -
Account temporarily disabledGovind singh Bisht on 2018-01-22 08:27:49
How much time koinex will take to re-activate my temporary disabled account as my account is temporary disabled since last one month. I am very annoyed by sending continues mailes to koinex but I am not getting any help.i don't know what to do now. I still have faith on koinex .Please sir activate my account as early as possible. Waiting for reply from koinex.thanks
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koinex is a fraud companykharavela rout on 2018-01-22 15:23:53
Dear Teami am sory to say that though i have withdraw my inr amount 15554/- from my koinex wallet to my sbi aacount on 11/01/2018 but till now i have not get any money in my account till now and in koinex website the withdraw status showing is completed.
please not my koinex id - WAD1T0
so kindly return my fund as soon as possible. -
kyc not activated even after 1 month of applyingANKITA KANSAL on 2018-01-23 09:36:10
Hello,
I have applied for Koinex account 1 month back. Till today it has not approved KYC detail. My koinex Id is TAZBDI. Please look into the matter & solve the issue on urgent basis
Ankita Kansal
9978115002 -
ACTIVE MY ACCOUNTsanjib kumar sahu on 2018-01-27 10:33:35
MY ACCOUNT IS TEMPORARILY DISABLED SINCE LAST ONE MONTH. I HAVE MAILED MY PROBLEM TO KOINEX SO MANY TIME BUT I AM NOT GETTING ANY HELP FROM KOINEX. PLEASE GUIDE ME SIR WHAT TO DO. WHEN MY ACCOUNT WILL BE ACTIVE.
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Koinex deposit amountameer hamsa on 2018-03-07 14:20:17
I have already deposit amount 1000 cryptography Bitcoin not return,also upi send amount 600₹ also not credit in my koinex wallet,pls recover my amount
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INR deposit issueNishan Sarraf on 2018-03-07 17:32:24
I have issue with INR deposit in Koinex .
Raised support tckt- 260127
No response.
Do we need to file police complaint -
UPI depositVineeth Kumar on 2018-03-09 19:02:04
This is regarding my deposit of 1000 rps through UPI, it has been done through tez app but not reflecting in my account.
Ph no : 9986721652
name : Vineeth kumar ks -
My account is disableMOHAMMAD AQUIB on 2018-03-10 14:49:21
Sir my account is not open
When iwill try to open my koinex app he he is this massage
**We are currently monitoring your account all activities temporary disable*""""
Pls sir solve this..
My ac have some btc .... -
Login issueBalaji J on 2018-03-19 15:03:18
My account is not opening it shows
**We are currently monitoring your account all activities temporary disable*""""
So plz give me a proper solution for my account -
JHABHOOPENDRA KUMAR JHA on 2018-03-20 14:36:55
I successfully upload my kyc & other documents but when i open/ log in to their , a massage "we are currently monitering your account, all activities temporarily disabled" shown.
please look in to this & guide us . -
complain depositsanny lakra on 2018-03-27 21:13:18
sir,i am new user. i have send money by PayeTim wallet today(1:56) but koinex INR wallet is not showing money.
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Login issuePankaj Gunwant on 2018-04-11 18:40:13
Dear Sir / Madam
I am resister my account but not login my account.
Show this massage.
We are currently monitoring your account. All activities temporarily disabled. -
google authenticatorameer hamsa on 2018-04-17 16:59:54
i want reset my google authenticator,many days i can contact foru,clear my problem,i want access my account,above my registerd my email id
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UPI DEPOSIT IN OLD BANK ACCOUNTPRIYANKA RAMDEV PATWA on 2018-04-17 21:39:44
sir, i have send money by bheem date 15.04.2018 but koinex old bank account
MONEY DEDECTED FROM ME BUT STATUS SHOWING ME PENDING
WHAT CAN I DO
BECOUSE KOINEX CHANGE BANK
REGARDS
PRIYANKA PATWA -
Losse paswordMandeep singh on 2018-05-08 17:58:35
Hlo sir i have lost my koinex account password please help me
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PAYMENT PROBLEMVAIBHAV GARG on 2018-05-15 14:03:03
I HAD A PROBLEM ARISE IN WITH DRAWN AMOUNT . I HAD MAKE A WITHDRAW OF RS5000 FROM MY KOINEX A/C BUT I HAD NOT YET RECEIVED THAT WITHDRAWL PLEASE CONFIRM ME BECAUSE STATUS IS SHOWING AS PENDING AND 20 DAYS HAD PASSED AS SAME STATUS
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Google authenticatorRamesh Choudhary on 2018-06-09 16:15:34
Sir
I can't login into my koinex a/c because I lost my phone and I have no google authenticator key OTP. I kindly request u to solve this problem -
my koinex account not openedj ramya on 2018-07-24 11:51:27
my ph no is 91-7382976895 my koinex account is not opened please send new pas ward my mail
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Login issueMadhi on 2018-09-17 17:35:12
Past 1 week I'm trying to log in my koinex account but I can't log in. When I'm trying the dialogue box appearing that "we are monitoring your account. All activities temporarily disabled" can I know the reason for this? And when will this issue get slove?
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otp invalidRAJITHA on 2018-10-02 22:36:18
i lost my mobile. when I am trying to open my account in new mobile it was showing otp invalid.can I know the reason??
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Google Authenticatorrajesh bhatt on 2018-11-05 12:30:45
Dear Sir, I have lost the QR code and key for my Google Authenticator, Now I have changed the phone and not able to start the F2A for koinex.
Please help in this regard
Regards
Rajesh Bhatt
9624683424 -
Google authenticetorPrashant k singh on 2018-11-18 18:41:27
Dear Sir, I have lost the code and key for my Google Authenticator, Now I have farmet this phone and not able to start the koinex for .
Please help in this regard
9997217888