Complaints

  • delivery related
    arun on 2018-08-21 12:52:55

    I m continue contact to delivery boy last 4 days I m continue contact him today firstly his number is not reachable after few time he attend the call and told me he is on leave and he is not deliver my parsal for next 5 daysdays so I ask to u this is urs service I think very bad service of ajio site

  • Complaint No:COM00001724627
    Chikke Gowda N on 2019-02-05 14:49:57

    I have ordered product in AJIO on 23rd dec 2018. Order value is Rs. 499.
    Later i have cancelled the order due to some reasons.
    I got the refund only Rs. 419 against 499. I rised the complaint on Jan 3rd 2019 on this refund issue but still it is not resolved. Almost i wrote emails 17 times, One month completed. getting reply from ajio that it will be resolved by 2 business days, BUT NOT YET RESOLVED EVEN AFTER COMPLETION OF ONE MONTH ALSO.
    Even no status updates also,

    Kindly resolve this issue at the earliest.

  • Refund not get
    Kishan on 2019-11-18 14:14:41

    I have returned my order ID FL0127495907 dated 13.11.2019 but still I didn't get any information about refund, let me know when I will get my refund
    Thanks

  • Refund money not received
    Vimal verma on 2020-05-08 20:16:57

    My shop name is Radha Soami collection.location is Agra . I have returned my order. But my refund money not received till now. I have discussed to your manager . Mr. Manav bajpaie. But he not solved my problem.my cash back order returned transactionld is RT0000171779.
    So kindly please action on this complaint otherwise I will take other any action by hand me.

  • Product was not delivered but the status updated as deliverd
    Kiran G on 2020-06-09 10:50:47

    Hi Team,

    I had ordered products in Ajio and the product legging was not received but in the app status updated as delivered. It's been more than 8days that the complaint was raised but not received any update or solution. Whenever I call customer care they are providing lazy answers or useless solution. Please I can't call again and again. Kindly provide me the solution and going forward I am not going order anything. I am very very disappointed with the Ajio service and felt worst service and fed up with customer care answers.

    Registered mobile number : 8880747378
    Product missing: leggings

  • Cutomer care not helping to return the product
    Geeta yadav on 2020-07-21 09:24:52

    Hello sir,

    I ordered some product from ajio.Com.
    I got wrong product. I have my price tag and other bills also. But customer care people not helping me.

    Regard's
    Geeta

  • RETURN PICKED BUT NOREFUND Order ID:FL0154491121
    RASHI CHAWLA on 2020-07-22 19:07:28

    Order ID : FL0154491121
    Order has not been refunded & has been picked but the refund has not been initaited & its been shown as not picked now

    It was picked by the executive who came to pick the product mentioned : Honey by Pantaloons - Cropped Trousers with Elasticated (Refund Recd)

    They had taken this product also : AND - Semi-Sheer Layered Top with Embellished Neckline (Delivery Person took but its not been refunded)

    I have been following up with multiple calls to customer care but there has just been complaint nos with no resolution

    Everytime the old complaint is closed & fresh complaint no is generated with no resolution

  • refunds issue
    Mohammad rafey on 2020-07-23 08:45:32

    mera refunds rs. 1628.00 abhi tak me a/c me nahi aaya hai please help

  • Order no FL0161663042
    on 2020-07-28 12:29:52

    This is my second order which has not been delivered. No such attempts were made in my both orders, yet they are sending me a message saying that they made and attempt.
    Please deliver my two products as I have already paid by my debit card.
    I expect a better service from AJIO.
    Thank you and expecting to hear from you soon.
    Padmini Apparao.

  • Paid extra
    Maram Vijaya Laxmi on 2020-08-24 12:29:49

    For order no FL0167521026 I have to pay only Rs 507 which was delivered on 21st August but on the package it was mentioned that collect Rs 603. 33. So, I have paid Rs 603 so, please kindly check it out and correct it.

    Thanking you sir.

    Regards

    Maram Vijaya Laxmi
    7093203498

  • refund not recevied
    Nitika Singhal on 2020-08-25 13:44:25

    I have tried to connect to AJIO multiple times but I have not received any response. I have raised complaint no COL00012425024 but its still not resolved. Customer service is pathethic, they dont help at all. I need resolution on my complaint and need refund asap. With such downgraded customer service, I doubt anyone should ever use AJIO.

  • Refund not received of unconfirmed order
    Madhuri Verma on 2020-09-25 13:25:03

    Money is deducted from my Account but my order is not confirmed. Still i didn't get refund even 4 days passed out. What to do for refund. Customer care service is very bad. No response from Ajio team. Very bad experience.

  • Return dress
    LATHA on 2020-10-17 10:19:33

    I had returns dress even delieved boy also return my dress but there is no notification in AIJO app its was showing return on.... date.
    returns as taken above 15days i not get any information about it. when my money will refund please inform me. to continue my shopping

  • Complaint against missing iten in order and not response of my previous complaint
    Sandeep chauhan on 2020-10-23 23:29:34

    आज मुझे दो ऑर्डर प्राप्त हुए है,जिनका ऑर्डर नंबर है,136702010326999 और 136702010351268 इन दोनों ऑर्डर में से एक में पैंट नहीं थी ओर दूसरे में इनर नहीं था। ये आज पहली बार नहीं हुआ है कि ऑर्डर/पैकेट में समान कम आया हो ऐसा आज तीसरी बार हुआ है, और मेरी पहले वाली शिकायत भी अभी तक पूरी नहीं हुई है।अत आपसे निवेदन है कि आप इस समस्या को जल्दी से जल्दी निपटाए।अन्यथा मुझे कोई ओर कदम उठाना पड़ेगा।

  • About refund
    Shaik Waseem Akram on 2020-10-25 19:11:12

    My pickup is completed I can't get refund till 12 or 15 days

  • I WANT TO SELL MY PRODUCT
    HIREN MAYANI on 2021-01-06 12:05:18

    I WANT TO SELL MY PRODUCT

  • Return picup
    Anju ranan thakur on 2021-09-02 00:12:08

    Hi, I return my order two saree but my second saree pickup by agent but my refund is not in my account.plz this process is very slow give update

  • wrong item received
    Selvanitesh on 2021-09-17 13:07:37

    Respected Sir/Mam,
    i have placed my online order,order number is FL0300444704.
    I have orderd for a shirt but i received ladies leggings. i placed my return order but no proper response from ajio collection team.
    the collection team in not willing to get back the return product.
    the invoice slip mentioned over the courier cover is correct but the product inside is different.please kindly take immediate action to sort it out my problem asap.contact number:9150091917

  • regarding missing item inside the delivered packet
    Manisha Roy on 2022-01-07 17:10:24

    Ordered 2 capris but inside the packet only one is there and outside packet and inside slip it is written 2 in number,what about missing item how can i get

  • Partial delivery only Order ID #FL0332732577
    Sujatha on 2022-01-21 10:04:05

    Hi Team,

    Order ID #FL0332732577, Out of 6 items only 3 items delivered and rest 3 not delivered. I have raised multiple complints with you from JAN 4th 2022. Still you failed to resolved my issue,

    Below are the Individual order id's stats showing as delivered. But i did not come to me.


    136702184369804:
    Date & Day Time Shipment Status Details
    Saturday, 1st Jan 2022 11.43 AM Shipment Delivered received By: Customer at 1143

    136702184511476:
    Date & Day Time Shipment Status Details
    Friday, 7th Jan 2022 11.28 AM Shipment Delivered received By: Customer at 1127

  • Poor Service
    ADARSH PARITOSH on 2022-03-18 10:37:22

    I try to lots of time contact with customer care for my product delivery but they didn't help me directly disconnect my call & my product return to warehouse & delivery boy also not reach to me and put some wrong information. Really I am frustrated by Ajio services. Kindly assist me regarding this.

  • Amount deducted but order not placed
    Sneha G on 2022-07-20 11:20:14

    Amount got deducted but order is not placed. Its been more than a week and Ajio's customer care are not responding. Kindly arrange for the amount deducted ASAP

  • Compain id AJIO COM00051762263
    Ranu singh on 2023-01-16 13:08:56

    Really frustrated-7982561717 and 9971739948
    So useless customer service.they don't even hear properly and not even read email.
    I have ordered two fossils goggles on cod received on 7th and paid. But status on app shows getting delivered on 16th and date goes on extending...
    I want to create return but unable as status from their end is wrong.
    Request u to look into the matter...
    Really pissed off

  • AJIO shop customer care number ☎️ 7810868066//⚡
    Rahul on 2023-01-22 09:01:03

    AJIO shop customer care number ☎️ 7810868066//⚡

  • AJIO shop customer care number ☎️ 7810868066//⚡
    Rahul on 2023-01-22 09:01:50

    AJIO shop customer care number ☎️ 7810868066//⚡

  • AJIO shop customer care number ☎️ 7810868066//⚡
    Rahul on 2023-01-22 09:02:39

    AJIO shop customer care number ☎️ 7810868066//⚡