Complaints
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O general workingAmat on 2018-03-06 16:21:07
Its mine a.c. would not working
Please provide to us professional work ing man -
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Service request registered - Not attendedSundaram on 2018-03-16 11:52:47
Request no: CHE10903180022.
Request was raised on 9.3.2018, but till 15.3.2018, no work has been taken over. Kindly do the needful.
Thanks. -
service requestjeewan singh on 2018-03-19 12:18:46
service request for 2 window A/C, 1 SPILT A/C KAKROLA VILLAGE NEW DLEHI-110078, PH:9811049276
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ComplainDeepak jaiswal on 2018-03-26 07:59:14
Dear Customer, your Service Call No.LKC121031800032 is registered, happy code 224. It will be attended shortly. Given complain on 6 march still no response.I am really very sad about service so please have a look .urgent
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ComplaintJitender Kharbanda on 2018-04-03 14:23:22
We have purchase 9 nos of split AC inverter type, out of which one no. was defective and was checked by the technician at the time (16Jan18) of installation. As per technician its PCB card was defective and need replacement. After two and half months he came on 27th Mar18 with same PCB card and after checking he said that fan motor is defective and needs replacement.Till now we are waiting for our AC to be functional.Almost three months have gone out of 12 months warranty.VERY VERY POOR AFTER SALES SUPPORT.Vendor Name Cool Wave Air Conditioning Jamia Nagar Okhla
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request for servicinglalit mohan sharma on 2018-04-09 00:29:55
respected sir due to my repeated request on line but cont.reply or not attend the complaint for servicing please attend on toppriority
lalit mohan sharma
hanuman nagar
fatehabad(agra)up
mob.7830261821
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AC Free Service MissingAshish Agrawal on 2018-04-14 19:09:16
Got 3 window AC last year(April).Expecting free service within year but not been contacted so far.
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Service issueMegha Adlakha on 2018-04-18 23:45:24
There is no any service for o general ac in Kishangarh bas (Alwar), Rajasthan
Vryyy BAD service -
A.c. ServicesNamrta on 2018-04-19 07:46:58
Sir I bought o general inverter a.c. Before one month and now a.c. Fan is not working I hv complaint but no body come .plz send somebody today its urgent.
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Service lssueJassi on 2018-04-19 08:49:13
Verry BAD service in Rajasthan (Alwar) kishangarh -bas
BAD service
BAD SERVICE OGENERAL Ac -
MoinMainuddin shsikh on 2018-04-19 12:09:30
Please remove fair play violation from my dream11 account
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Leakage of gasJatinder Thapar on 2018-04-23 18:00:41
Hello sir from last ten days I had given the complaint of my o general ac but no action regarding the same is taken .I had purchased on 1 October 2017 since the first day ac is not working due to leakage of gas kindle solve the problem
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Free maintenace due.shashank bhure on 2018-04-24 15:47:51
Dear sir,
As iam owner of Ogeneral Split Ac 1.5 Ton, I have mention to shopkeeper to do maintenance but no response iam getting.
My mob. No. 7583807257 -
Service issueshashank bhure on 2018-04-24 15:57:55
Iam based on Raipur ,Pls send service Engg.Urgently. my issue is when I keep AC in 25Degree ,it smell badly which I was mentioned to JM enterprises but no one came to attend issue. I purchase branded ac because I believe that branded products are giving proper service but sorry to say...
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ComplaintManish Bansal on 2018-04-25 13:21:44
I have booked a complaint (Complaint no:-CHA122041800006) on April 22 ,2018 and your executive not visted yet. so I am facing a problem from many days but not get solution yet.its a worst experience for me i have bought a AC of OGeneral. So I kindly request you please attend my complaint ASAP for further accompanied with OGeneral.
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Service issueRashmi Misra on 2018-04-28 19:20:40
I have inverter A.C of o general company.its pcb suppose to change.when service person visited,he said next day ,he is going to change it .8 days have been passed, daily they r not giving clear picture when it will repair Why don't they give a clear picture? Daily they r saying ,will repair it.Its just a harassment.The services r so poor.It seems I commit a crime to buy AC of o general. Definitely a n future I'm not going to buy any product from O general company.
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Ac ServiceSunny on 2018-04-29 11:01:25
Hi six month back purchase OGeneral window Ac plz I need 2nd service.
Address :14/407 karol bagh Faiz road street no 14 House 407 First floor landmark opp Delhi jal board.
Contact: 9810641302 -
Very bad experience with O general ACJ P Mishra on 2018-04-29 17:58:08
My AC is not working so i raised complain. Service boy said that compressor is not working and will replace it within 2 days but after more than a week there is no solution.
When calling in customer care number they are different excuse every time.
I am based in delhi. There ia no support from o general. -
Service RequestSarthak Nautiyal on 2018-05-01 21:51:55
Hi
I would like to make a request for carrying out servicing of my 1.5T O General window AC.
I am located in Guwahati. My mob number is 8826983376.
Looking forward to hear from you.
Thanks.
Regards. -
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OGenral Inveeter AC repairsP Vijayakumar on 2018-05-05 21:12:34
Wen switching on Only indication blinking ..fan or compressor not running..
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Ac cooling issueYashpal chauhan on 2018-05-25 16:04:04
My ac is not working properly. It has cooling issue .i tried to your customer care no but no response there.
Mob no ...9466242433 -
2tonn split Ac - compressor issueAashish jain on 2018-07-03 19:51:09
Compressor of 2 ton split Ac model no - AOGR24AAT not working.
Pls call back at - 9899334060/9311596071
Address - C201, Saraswati Apptts, Plot No 97, I.P Extension, Patparganj, Delhi- 92 -
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No response after doing complaint of A.c.Amit Jaiswal on 2018-08-15 17:27:54
My complaint no. GHA108081800104 has been registered on 08-08-2018 and was informed that this complaint will be attended within 48 hrs but now today is 15-08-2018 no one turned up for my complaint.
This type of negligence has not been expected from GENERAL.
so please look into this matter -
ComplaintInderjit Singh on 2018-08-31 10:30:32
Purchased Window AC model AXGT18FHTC-B Sl TO10956 on 25/5/18 from Usha Enterprises Jalandhar on 25/05/2018. AC not working. Complaint not attended by Usha Enterprises after repeated requests even after 24 hours
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Service issueAijaz khan on 2018-09-25 11:46:41
I am baying invertr ac 20 5 2018 ac not start for 15 day many time complaints for toll free no 6 time visit engineer my shop but ac is not start today Mr shamim Ansari from Mumbai says i am not responsible change the outdoor but no idea for time periods 1 month 2 5 month no idea
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Actually service request no kol117091800014Deepak jain on 2018-09-25 20:17:47
Sir
I wish to inform you that my ac1.2 ton 4 star inverter purchased in July 2018 is not working.
Service request was made to customer care on 17.09.2018. engineer visited the same and told pcb has to be changed.
But sorry to inform you that till date ac not repaired and we are suffering so much.
The worst Condition is that my daughter fall I'll and suffering from feaver since three days due to non availability of ac working.
And most important when I talked to customer care number. They simply say that we have again forwarded the request. But problem not resolved. Even they are not able to confirm whether how many days will take to resolve the issue. Moreover when I talk to Kolkata person he told one funny thing that company have ordered the to China and import we be place soon then the part will reach Kolkata and will repair the account.
Is this the worst Condition of a one of the best air conditioner company of India that even they don't have part for repair the account in warranty period in stock.
Please resolve the issue at earliest and confirm the same to me that when it will get repair.
Because my daughter is suffering from feaver and I am helpless.
If you are not able to repair the same replace the defective product which I have purchased just two months ago.
Deepak Jain
Address CG 50 salt lake. Sector 2 Kolkata-91
CONTACT NO 9887157557 -
AC NOT WORKNG PROPERLYISHAK on 2018-09-27 18:00:39
OGENERAL AC DEALER ANANTAPUR ANDHRA PRADESH 13/3/388 SM MARKETING ANANTAPUR DEALER VERY VAREST SERVICE AND NO RESPONCE ,PLEASE TAKE ACTION YOUR COMPANY
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AC serviceSantosh on 2018-10-14 13:58:57
I HAVE WINDOW AC AND I WANT A SERVICE FOR AC PLEASE REGISTER MY COMPLAIN.
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O general AC serviceAshwani Sharma on 2019-03-31 12:35:51
I have purchased 1.5 ton o general AC . Their service is due. So I request you please send your person
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O'General 2.0 tonner Air Conditioner Worst performance ever seen beforeMohammed Ali on 2019-04-01 21:47:09
On 30th March 2019 we bought an O'general 2.0 tonner air conditioner and got it installed on 31st March 19 since its installed AC not at all cooling despite of sevrral calls made to the Showroom executive manager Service centre and the
rubbish technician who insalled it as of 1st april 19 no one has come to solve the problem now we are sure we bought a junk yard fog its total bull shitt the showroom exe shown tons of enthusiasm before selling it and now he has showing his dirty colors and the service centre they are playing busy card and making fool of us the non skilleed labour technician not responding to our phone calls thats how we are cheated -
2.45PMP K JAIN on 2019-04-10 14:48:46
MY AC MODEL MARCH 2018 SPLIT 2 TON IS NOT COOLING PLEASE DO NECESSARY IN THIS REGARD MOB 9414176541
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Complaint regarding ogenral after sales servicesAlmas alam on 2019-04-13 09:09:21
Regret to say that since last month making repeated request for ac servicing but ogenral is turning a deaf ear.very pathetic services
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Ac not working properlyTejan Shah on 2019-05-19 23:13:37
Sir,
I had purchased o general ac 2 months back but its not workinh properly.
Even on 18 temperature cooling is almost zero.
Pls solve my proby asap
9428449495 -
Unsatisfied serviceRamanpreet Singh jatana on 2019-06-16 17:32:54
I have registered complain 2 times about my split A.C. but there is no response in such extreme summer from 20 days.
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Low air flowVAISHNAVI TRADERS on 2019-07-12 21:42:37
I bought ac before one month but ac flow is low please solve my problems
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Bad experience in purchasing o gen acBalram bachani on 2019-08-20 11:38:15
I had puurchased two o gen ac two ton in 2012 one ac compressor stop working in 2013 which was changed after one month second ac motor of indoor unit stop working in 2019 which is yet not resolved inspite of compl booked at comfort sales ajmer rajasthan
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Complain regarding wet serviceLucy Patrick Simon on 2019-10-16 16:15:16
I purchased 1.5 TR Inver ASGA18JCCB on 02-10-18. The company did not give free wet service within one yr. Now l Complaint but company is refusing to give wet service saying few days are over one yr.Kindly help
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My spirit Ac not workingPraveen on 2020-03-12 18:56:44
Hai sir..
This is Praveen my contact no 9866328129
My ac suddenly stopped
Please come and Chek my ac