Complaints

  • PLI policy no …DL-121227-CS dated 24.3.2011...our hard earned money is forfeited
    SUDHIR KUMAR JAIN on 2017-12-14 17:10:33

    To
    Dear Madam/Sir

    I SUDHIR KUMAR JAIN
    Want to submit some facts
    before your goodself …..
    1 ) That my wife late Rashmi jain who was associate professor in Delhi UNIVERSITY (VIVEKANADA COLLEGE ,VIVEK VIHAR )had taken the post office PLI policy no …DL-121227-CS dated 24.3.2011…………………………She expired on 24.4.2013 .The postal authorities have confiscated all hard earned savings on wrong and illegal grounds ..and hence this appeal…EXHIBIT 001


    2 . the medical officer of Post office checked and certified that Rashmi Jain was medically FIT and recommended the policy as given at item no 20 ,page 4 of policy ……………………..EXHIBIT NO 002
    =================================================================
    3.policy was taken in 2011..and premiums were paid in 2011,2012 and 2013.
    Rashmi had no serious illness/ nor any major operations in previous 3 years 2008-2011 prior to taking policy and mentioned same as stipulated in policy item no 16 (c) of said policy document.……………… …………………..EXHIBIT NO 002
    .


    ====================================


    4. PLS REFER TO The letter no L1/DL-121227 CS/DC/PA-VI dated 30.6.14 from postal authorities…………….…………………..EXHIBIT NO 004………………
    IN THIS LETTER The postal official stated that Rashmi had a heart attack during this 3 days period FROM 8.9.11 to 11.9.11 .This fact is totally wrong and there is nothing to show and prove this fact on records THAT SHE HAD A HEART ATTACK FROM 8.9.11 to 11.9.11 as alleged .in fact it has been just concocted to confiscate our hard earned savings and harass and extort from us may be .
    ================================================================
    5. in 2013 Rashmi developed chest pain/discomfort and was taken to Gangaram hospital WHEN the heart bypass treatment was successfully done but she later developed problems and again rushed to hospital but could not survive and expired on 24.4.2013.


    ===================================================================
    6
    Sir our MAIN plea IS that THAT PLI is not insurance policy as is also confirmed by mail dated 13.3.2015 6.42 pm from IRDA(INSURANCE REGULATORY AND DEVELOPMENT AUTHORITY ) that PLI is not an insurance policy regulated by them………………………………….…………………..EXHIBIT NO 006
    If it was an insurance policy it must have been regulated under IRDA or any other regulator as all insurance policy HAVE TO BE regulated by some bodies……………………therefore it should be inferred that it is an investment policy with insurance coverage as additional benefit.Then how can they forfeit our invested money after death of investor…it is unfair trade practices.



    It is also prayed that PLI should be taken an investment policy with added advantage of insurance as secondary part as added advantage.
    PLI IS EXCLUSIVELY FOR govt/psu employees who do not have a pension after retirement more so the misery adds to family dependents if employee dies prematurely and the hard earned deposit of govt employee is forfeite .Thus we came to the hon court for remedy .
    =============================================================
    7 Honurable court may also like to see letter PLI/DL-121227-CS /2015-16 dated 2.2.16 CITING THE RULES OF 2011 for rejecting our claim.our contention is when policy was taken on 24.3.2011 it cannot be governed by any later rules .
    Also sir,pls have a look at rule 56(2)(b)(v) of 2011 which they have quoted to reject our claim…..this rule talks about lapsing of policies within thirty six months and our policy is never a lapsed policy ,then how this rule and clause is applicable in our case.there appears a gross negligence in handling our case . …………EXHIBIT NO 007 r/w EXHIBIT NO 008
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    8 It is thus Prayed as under……
    a)The postal authorities PLEASE be asked to clarify their intention in wrongly interpreting the medical certificate dated 11.9.08………..pin pointing the responsibility for wrong interpretation as given in letter marked as EXHIBIT NO 004.
    Also for rejecting the case they have quoted rules of 2011 , post policy date which should not apply for a policy accepted much earlier in 2011.
    Not only that ,the postal rule56 of 2011 itself is applicable only for lapsed policy and wrongly quoted in our case since our policy is not lapsed policy …..EXHIBITS 007 R/W exhibit 008.
    This gross ir responsible attitude of postal official has put me ,the spouce of deceased under great mental agony …who is now himself retired ,and has a teenaged lonely daughter to support.
    it may be added that the fact that the spouce and the teenaged daughter left behind have no regular income source /no pension except the interest income on funds got after retirement and cannot sustain the huge loss of hard earned money invested in this PLI scheme.
    b)it is also prayed that postal authorities are made to pay our investment made in this scheme along with interest and consequential damages for mental agony undergoing …. within 15 days .
    (The full insurance benefit associated in the policy is left to the learned court in view of the facts that Rashmi did have any hospitalization /major illness as required under policy document as put forth vide exhibit no 005…..However we do not claim any insurance benefit if that is due or noton untimely death of Rashmi we only did this scheme as investment with understanding that if the employees dies he may get the death compensation..
    c )it is also prayed that since postal authorities has no insurance regulator to such as IRDA (INSURANCE REGULATOR AUTHORITY as put up vide exhibit no 006….to prevent future HARRASSMENT /arbritrariness to other govt/public sector employees ..postal authorities should be prevented FROM selling it as insurance policy TO OTHER CUSTOMERS and should sell as investment instrument otherwise …it amounts to a case of unfair trade practices .(insurance premiums of benefits of crores is of order of few thousands a year….and in our case for a policy of 10 years we are investing about a lakh per year …that much amount cannot be called as insurance premium and forfeited ……
    (IF ONE WANTS TO DO INSURANCE OF 1.0 CRORES THAT IS BEING DONE AT A PREMIUM OF JUST FEW THOUSANDS IN A YEAR FOR 10 YEARS TERM.....SO WE DO NOT TAKE PLI for insurance reasons and intentions and so at least our savings should be returned with interest .
    kindly order as deemed fit in view of genuine points raised in particular and also larger interest to protect consumers against ills of this unregulated policy .
    Submitted for order please with prayed as above .
    S k jain (Retired)
    Spouse of deceased policy holder
    ==================================================================

  • Avinna sundar sahoo on 2018-01-09 11:43:13

    Sir my policy no Aps 894301L has been maturity on 18nov 2017
    I deposit my pli 18 Nov 2017 by post but until Ihave not receive my maturity money in my account
    Kindly slove my problem
    Your sincer costumer
    Avinna sundar Sahoo

  • PLI ORIGINAL BOND NAHI MILA SIR
    Sailesh Rana on 2018-02-01 12:37:01

    Pli original bond nahi mila sor.

  • Pli
    B VENKATESWARA NAIK on 2018-03-03 14:25:50

    Pli my amount is debited in my account and paid that amount but amount is not successful plz inform to this number 8506095584

  • Pass book
    Shivram on 2018-03-10 17:11:55

    Sir my pli passbook not received so I am not paying the policy please dispatch my passbook
    My speed Post No -RU737482282IN Date 20/01/2018 1cbpo received 24/01/2018
    MymobNo 8383067637

  • sreekumar on 2018-03-14 16:15:31

    Pls send request for pending pament for PLI

  • Premium amount paid but not get related in policy
    on 2018-03-15 09:55:45

    My policy no is mh-764140-cs
    I paid 6 moth premium rs 9280 by my credit card .Amount got deducted but till it is showing unpaid.kindly do the needful otherwise my policy got laps

  • Premium amount paid but not not displying it online
    Poonam Kolekar on 2018-03-15 17:53:23

    My PLI policy no. is 0000000984635. I have paid 3 month premium from Jan 2018 to Mar 2018 of rupees 2750. Amount has been deducted from my bank account but still it is showing unpaid. Please help in this case.

  • PLI worst service ever
    umesh g sachapara on 2018-03-31 15:21:45

    As aspected worst service ever of PLI. Please dont pay online. I have tried 4-5 time pay online but never succeed. Money cut from my balance but in my PLI account has been not credited. The process of re-credit money in my bank account also very painful.

  • Pandey
    Mk pandey on 2018-04-07 11:23:16

    Sir I want speak to u about my pli loan

  • Pandey
    Ravindra Kumar pandey on 2018-04-16 12:04:54

    Sir mera policy no 652966L hai defender ke liye January me bheja tha abhi take amount nahi cridet hua hai najdiki Pli office she baat kiya to bole ek application bhejo o v bhej chuka hoon Feb month me main bahut prassan hoon pause ki ati ayaskata hai ab four months ho gaya nainazdki Pli me IATA hoon to bole RTI dalo Pli me please sir

  • Policy surrendered but still cutting the money
    Piyush mondal on 2018-05-09 11:24:20

    Sir my policy no aps1398659-l is surrendered but still it's amount is deducting in my payslip for more then 7 months

  • PLI PREMIUM ONLINE PAYMENT
    Manoj Mohan on 2018-05-11 06:52:04

    Pl provide the best way to pay online premium. I was in air force and in 2008 i had taken pli.or it is provision to deposit the premium in local post office.
    Regards
    Manoj Mohan
    9780084766

  • PLI matured amount not credited till date
    Otkhongam Touthang on 2018-05-15 16:32:55

    Sir, My pli policy No APS 940525L has matured on 16 Mar 2018, documents are dispatch on 20 Mar 2018, on 02 May 2018 the matured amount not credited and i complaint the matter to Director of APS PLI imediately, on 05 May 2018 i received reply mail by written the sanction memo has been issued to the bank on 24 Apr 2018 and the amount will be credit within 15 days, on complition of 15 days and more amount is not credited, therefore, you are requested again and again to credit the amount as soon as posible, thanking you Sir.

  • Not showing my PLI premium payment
    BIPLAB RAHA on 2018-05-17 09:21:37

    I, Biplab Raha , holding PLI policy no. KT-568190CC paying my monthly premium through ECS from Canara Bank till date. When I asked for incometax certificate for F.Y 2017-18 via email to Bankura head post office , they said verbally that my premium payment is showing upto December' 2014. But as per my canara bank statement , the premium payment Rs. 2485 monthly is upto date. So please do the necessary measures so as to get my I T certificate for F.Y 2017-18.

    Thanking you in advance.


    Biplab Raha

  • Yaswant kumar on 2018-07-05 10:42:55

    Return to my premium please help

  • Show wrong name
    VADDE SHIVAKUMAR on 2018-07-06 11:51:09

    Sir,
    My name is VADDE SHIVAKUMAR but it is shows BHUPENDRA MAAN pls Chang my name my policy number is APS-1264093-A

  • 8319498176
    Surat pandey on 2018-07-10 17:27:49

    Meri pli abdet nahi Hui hai

  • to get head post office email id for pli
    bhartat mparmar on 2018-08-01 22:54:32

    i want get the email id for pli
    head office of pli is PALANPUR BANASKANTHAT GUJARAT

  • on 2018-08-20 05:59:07

    Sir me muje RPLI Tex ke bareme Janna hai. 2011 me Mera Tex nehi Tha ab Tex q

  • Rakesh Prakash sawant on 2018-08-21 09:22:08

    APS 764629L
    Date of maturity 02July2018
    But not credit the amt into the bank
    Why?

  • Pli policy no.
    Loknath Beck on 2018-08-23 15:30:17

    Sir,
    Mera nam Loknath Beck hai.mughe mera policy no. Yaad ni h or maine poat office me primiyam bharne wala pass book jama kita tha wo wapas ni mil raha h mai kya karu.

  • Pli policy no.
    Loknath Beck on 2018-08-23 15:31:36

    Sir,
    Mera nam Loknath Beck hai.mughe mera policy no. Yaad ni h or maine poat office me primiyam bharne wala pass book jama kita tha wo wapas ni mil raha h mai kya karu.

  • Postal life insurance
    Santosh rai on 2018-08-25 09:46:56

    Sir my policy 7year 4month Ho gya h use close karne pe return kitna percent milega plz rpl

  • 103 TA
    surjit singh on 2018-08-25 16:07:49

    check my pli detail

  • Pli
    SATYADEV Singh on 2018-08-30 13:20:02

    SR please CONTACT NO GIVE ME MY POLISI PROBLEMS

  • PLI
    Santanu Tripathy on 2018-09-10 08:39:59

    Sir
    I'm Santanu Tripathy, my pli policy number APS-839650-L, Date of maturity 04aug 2018 & policy no-APS-1118391-L, Date of maturity 15 aug2018. Where and how can I complain? Please inform me

  • NON RECEIPT OF PLI METURE AMOUNT
    SRINIVASARAO CHERUKURI on 2018-09-12 11:14:31

    Sir My PLI Policy NO APS AE 373013L Policy METURE on 23 Jul 2018 .and My METURE AMOUNT not credit.

  • NON RECEIPT OF PLI Case file
    SRINIVASARAO CHERUKURI on 2018-09-12 11:59:11

    Sir My PLI Policy NO APS AE 373013L Policy METURE on 23 Jul 2018 .and My METURE AMOUNT not credit.please send my case file Sattenapalli Head post Office 21 Aug 2018

  • Ap-510743cc
    Lavkush Kumar on 2018-09-12 15:32:22

    Mera policy no Ap -510743cc hai Mai CRPF me Ranga Reddy trening kar rha tha us samy camp lagkar policy kar baya gya tha mera pay se harek may paisa kat rha hai policy up-to-date nhi ho rha hai

  • Complain
    Mitul Sarmah on 2018-09-13 19:32:52

    Please send my loan details . My loan account no. Is PLAM-107932-CS-01

  • NON RECEIPT OF MATURITY AMT
    KRISHNA KUMAR S on 2018-09-24 15:38:29

    Sir, my pli policy no.APS-454063-M was matured on 27 Jul 2018 and original policy certificate and maturity form duly filled alongwith all connected papers submitted at kargil-po on 28/7/2018.The same they forwarded to head po leh on 30/7/2018.Now 55 days passed no any msg/maturity amt recd.Take necrssary action at the earliest please.

  • Desai vasharambhai on 2018-09-27 13:25:26

    Sir Mera pli 2025 me closed he.aur 375 rupees cat rha he. Me use sarender krna chahta Hu .20 years k liye liya tha.to kitna muje milega

  • Pli payment
    Premkishor on 2018-10-02 17:17:19

    I send my pli bond for your office month of jul 2018. My policy No
    APS-NM-224481-L Have close 09jul 2018. Pl info for payment.

  • Pli payment
    Premkishor on 2018-10-02 17:19:58

    I send my pli bond for your office month of jul 2018. My policy No
    APS-NM-224481-L Have close 09jul 2018. Pl info for payment.

  • PLI RENEWAL
    Ummed singh Godara on 2018-10-09 14:17:18

    Pli no RJ 54332P Sir i don't submit monthly premium due to negligence. I want to renewal my PLI. Customers care not pilup call. Plz advice me

  • Maturity claim policy no -APS-289491-L
    Darswell Marbaniang on 2018-10-31 11:36:17

    Sir, maturity dated 23/05/18 all reqd doc submitted to 722 FPO,pin-900722,c/o 99apo.
    Subject: not yet credit till date in my account no 20051876591
    Sir, pl take action for further necessary for the said individual

    Thanking you
    Your faithfully
    Ex Hav Darswell Marbaniang

  • NON RECEIPT OF PLI METURE AMOUNT POLICY No APS AE 373013L
    SRINIVASARAO CHERUKURI on 2018-11-05 13:15:08

    Sir My policy No APS AE 373013L DATE OF Mature on 24 Jul 2018. My policy Already handed over to Head Post Office Sattenapalli . Sattenapalli Post Office send a main for Please Send Original casefile for Mature processing. Sattenapalli Post Office send mail on 21 Aug 2018. But your office send a PDF file send sattenapalli. sattenapalli Post Master required Original case file . Your office not send Original case file till date. My policy already Mature in Jun 2018. Please send my Original casefile send Head Post Office Sattenapalli.

  • PLI
    Vikram singh on 2018-12-05 13:18:35

    Sir;
    M army parson hu aur abhi nov m retired hua hu kya meri pension se pli phaile ki treh kat ti rahegi.ya ab post office m jama karni padegi.record iski koi jankari nhi de raha h.

  • PLI Maturity Payment
    Mali Laxman S on 2018-12-20 14:02:11

    I send my pli bond for your post office month of 10 Oct 2018. My policy No
    APS-1020038-L Have close 02 oct 2018. Pl kindly info for payment.

  • Pli online payment Rs deduct and not show succesdful massage
    Ramakant lodhi on 2019-02-01 14:58:42

    Sir Pli online pay.kiya jan...and feb.. ka lekin successful masaage nhi mila A/c se Rs 2633 2 time cut huva january ka update huva february ka update nhi huva payment history check kiya sir kitne din me update hota he pls. Bataye .apka toll no.pr hmesha ring jata he lekin koi attend nhi karta he thank u

  • Pli
    Nonwang Wangsu on 2019-02-03 13:21:23

    sir mera PLI 2010 me khula tha maturity 2032 me hai isko civil post office me tranfer karna tha to iska proceser kya hai muje detail me dene se thik tha . mera adress hai Email . nwangsu88@gmail.com and mobile no 7005392919.

  • Sawin
    Winchap on 2019-02-06 21:07:22

    Sir, I regret to inform you that on 17 Feb 2017 I had submitted application for surrender PLI premium against policy No- APS-508888C through 1620 FPO C/o 99 APO but neither credited premium amount nor return the bond paper from your office. I had visited so many times to the FPO for the same case. Hence hereby requested may please be look into the matter urgent.

  • Regarding Transfer of Pli
    Sanjay kumar yadav on 2019-02-22 13:29:11

    Sir my PLI NO is APS1241690-A SANJAY KUMAR YADAV.i have discharged from my ser Airforce wef 31 dec 18. I have correspondence for transfer of my PLI to my home address POST OFFICE RUDAHI BAKSHI KA TALAB DIST LUCKNOW. PIN 226201. SO I CAN DEPOSIT my EMI but till now my PLI is not transfer to my address and i could not deposit my EMI. till dec18 it was detucted with my monthly sailary but now it is stoped. And my pli will be matured Sep 2028. Please send me mail regarding my Transfer of PLI and connecting post office so i can deposit my EMI by opening account and pass book. Or send document to my Address. House no 105 GOLDEN WING AVENUE near Airforce station Bakshi ka talab Rudahi. Dist LUCKNOW PIN 226201.

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  • Regarding online pli premium payment
    Samresh Kumar on 2019-03-09 10:41:58

    I want online pli premium payment but my account not open

  • Maturity is done
    Basu Dev on 2019-03-13 15:40:19

    Sir Mene Delhi area sub ghum liya lekin hamari maturity ka amount clear nahi huya khan se milega, please sir cleared karo thanks

  • Maturity is done
    Basu Dev on 2019-03-13 15:43:40

    Sir Mene Delhi area sub ghum liya lekin hamari maturity ka amount clear nahi huya khan se milega, please sir cleared karo thanks

  • Dwivedi
    Pushpendra Kumar dwivedi on 2019-03-26 11:06:32

    Sir my check PLI number APS-1218094L ye account Kaha par hai mujko apni district mechahiye please Kanpur district

  • Male
    Jitendra singh on 2019-03-29 10:56:19

    Sir my pli no.APS-418961-L .PLEASE SIR CHEAK LONE STATUS