Oyo provides the bad service regarding customer refund money. This is the last and 1st mistake busing oyo. I always recommend to other pls don't use oto bcs fraud system

Dear oyo team ,

I piyush this is to inform you that yesterday I booked a rooms in akash resort oyo 49674 with contact no 9889793249 i make payment of rupees 211 ..pay
ment successful but booking is on hold . I want to cancel this booking . I tried calling on that 9313931393 but failed to respond again and again.

Please try to help and resolve this issue.

Oyo and it's property owner is very insecure and froud , if u doing payment before reaching at Hotel , then u face more problems , because they get your money , don't listen to you at any cost . So don't booking by oyo if u want enjoy your stay plzz . Otherwise you won't be get your money and facilities with paying more to others...

I am booking my 3 AC ROOMS on 08 Aug 21 in hotel darshini at Guwahati, but when I was reaching there the property owner was refused my booking , and not provided 3 AC rooms as per my booking, when I am calling oyo for the same concern but oyo can't help me then I was cancelled the my booking without any check-in but oyo shown me as checked in and out without my confirmation and register entry or any I'd proof. And cut my 50 % money without any reason. I was suffered more problems with my family and I am out from hotels, helpless .oyo doing froud with me and oyo property owner also misbehaving and used vulgar language to us. I am very disappointed with oyo . I want my full refund don't froud with your customers plzzz . Booking id is FANI8381

Hello,
I booked oyo hotel 16 October to 17 October 2bhk home,
And I got a confirmation from oyo team over text message and on your app too, but somehow hotel side they did not confirmed my booking. And I talked to your customer care number and they told me to book another hotel and get a conversation about my refund to your team and they informed me to mailed you. So here I'm requesting team to update me about my refund as soon as possible. Hopefully this can be resolved soon.

Here I'm mentioning my hotel name and booking I'd below.

Hotel Name :- OYO 39964 Spacious Holiday Home

Booking id :- KTQW8902

Booking number :- 8980591459

Hi mam please share Mumbai head office address or concern person contact number from tr team

I have cancelled the following Bookins with in 01.12.2021 20.12.2021 but till date got no refund .thogh messages shown that refun already effected.
Booking IDs are:
K4MG4274,U41003479 AND MDMJ5802 for OYO HOME 79783,OYO62634 AND OYO62745 respectively. I have sent my grievance through your mail ID bookings@oyorooms.com but till date not responded.
Plese resolve the issue immediately.

I want to be a part of oyo rooms and work for it , likely it would be work from home job too. I am a graduate student of commerce department

Reply.

Please provide a correct address of the Head office of OYO Rooms, the address given on your site is wrong, no response has been given from this address when we communicate at the same.

After paying full amount and booking confirmation, I called the hotel but he refused to give the room and told me to cancel my booking.
I had no other choice I had to cancel booing but my refund was not made.

Hello,
I booked oyo hotel 16 October to 17 October 2bhk home,
And I got a confirmation from oyo team over text message and on your app too, but somehow hotel side they did not confirmed my booking. And I talked to your customer care number and they told me to book another hotel and get a conversation about my refund to your team and they informed me to mailed you. So here I'm requesting team to update me about my refund as soon as possible. Hopefully this can be resolved soon.

Here I'm mentioning my hotel name and booking I'd below.

Hotel Name :- OYO 86857 Sagar Residency

Booking id :- Q5X83951

Booking number :-

I have tried to book a hotel room at morbi, and given payment also. The room was not booked and I lost payment of two thousand five hundred rupees credited in Oyo account. I have tried to contact your customer care they attend the call and disconnect the call. Reference of payment also I will send to you.

Rs 2593.00 debited from your A/c using UPI on 06-04-2022 21:37:06 and VPA oyorooms.rzp@icici credited (UPI Ref No 209687899781)-Federal Bank

I want to refund the money kindly do needful

Hotel tiyep his over .

I book oyo room in sirdi give offer and I book room when I reached in hotel then manager say I m not provided bcos this cost are not matched I suggest u not use oyo use another source

I have done the payment but did not receive the confirmation so pls look into the matter & pls see to it the hotel booking gets confirmed or refund my pls i have lost 4500₹

I want to talk with oyo regional Tirupati, A.P.manager or reprasent

Dear Team,

I have paid the full amount of my upcoming booking, but the still status shows pending. I am trying to reach your customer service since last night but I am not able to, please help me with this issue as the amount paid is a big amount, and also attaching the screenshot of goggle pay with transaction ID for your reference.

Booking ID:- VMGV9406

Regards,
shubham

Denied for the room after payment and no money was refunded

hotel decline to check in

रितेश अग्रवाल OYO का CEO fruod है
तुम्हारा सारा स्टॉप कमीना है
बहुत बड़े कमीनो हो तुम लोग
रितेश अग्रवाल बहुत बड़ा कमीना है
OYO कंपनी पूरी फ्रॉड है
My name
उमाशंकर गुप्ता
9838776210

COMPLAINT AGINST DIRECTLY CEO Ritesh Agarwal
TICKET ID : 8055793643
HE IS CEO AND WE ARE CUSTOMER . I M SUFFERING LAST 40 DAYS
JUST GIVE ME ONE QUESTION ANSWER . WHY U DIDNT REFUND MY PAYMENT . I BOOKED THE ROOMS FROM DIRECTLY OYO APP
ID YTEV9766 THIS ID I M HAVING THE PROOF AND SECOND ID CUNE1879 I ALREADY PAY THE ALL . SEE WE ARE CUSTOMER WE RE NOT FOOL 10 TIMES I MAILED . EVEN I SAHRE MY BANK DETAILS STILL I DIDNT GET MY REFUND
. WHEN I REACHED THE HOTEL PLACE . HOTEL GERA TOLD ME THERE IS NO ROOMS TELL ME WAT I DO THAT TIMES , EVEN THER ARE ARE ABUSING ME N MY PARTNER ALSO FEMALE , I M VERY DISAPPOINTED FROM OYO SERVICES N TERMS
I SHARE THE ALL PRROF PAYMENT PROOF MAILS N BANK DEBITED AMOUNT.
BANK DETAILS
NAME HIMANSHU TANEJA
BANK STATE BANK OF INDIA
IFSC CODE SBIN0000734
ACCOUNT NO 31808504669



I want to claim my refund. It has been a long time sinces 1 month gone I am request but there is no refund, I want claim refund. First your company Oyo staaff directly say to me they refund my money i booked your hotel by online it's confirmed also even i share the screenshot or proof n I shre my mail n bank statement I didn't receive any refund amount
Oyo please don't cheated the customer refund the amount this is wrong way booking ID. YTEV9766
hotel name hotel Gera they not given the rooms even they abusing also
I share your mails you also ask me my refund n you also said me soon it's suvessfulll many times i try to contact by phone calls but don't reply
So directly u cheated the customer n fraud me
My himanshu taneja
Contact. 9560135001

Sir mere pass best he 5 room complete park and parking Oyo se jodna he pls 7983409089

oyo rooms customer care number 7679536486

Dear sir,

I am book hotel yesterday online payment done but ,
The hotel management not responding at that payment so ,
I was pay exclusive payment Rs.1600
And online payment of your is RS.961
I want my money refund early as possible.


Regards,
Atul Pawar

I have booked hotel on 7th August 2023 My Booking ID JNMD5232. I have called thrice for GST Invoice but still I have not received. Please send immediately to me.
Thanks

Hi Support Team,

I have made 5rooms booking on 20th Oct 2023. The Booking ID is H4TR9908. While im booking my first payment Rs.3615 has failed. So i tried second time that was success. So i called customer care and initiate the refund for Rs.3615 on 15th Nov 2023. But still i did not received refund.

I tried so many times to customer care Nos : 01244208080 & 9313931393 but no proper response from them. Can you please no the needful for the same.

Thanks & Regards,

Naveen Kumar.N
9962000105