Complaints
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Videocon fridge repairChhabra Hospital, Panipat (Haryana) on 2019-03-28 11:37:11
We have a videocon marvel ecofresh fridge. which is not working. Please send your engineer for repairing
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No response on customer complaint # LP-12937892209101mohammad Shoaib on 2022-09-16 20:47:33
Dear Customer Support Team
We had registered complaint on dated 11th September ( Complaint # LP-12937892209101) But till now no one technician / engr. attend the complaint, its more than 100 hours.
Even no one follow up from customer support dept. who has created Ticket.
I don't know what is SLA of Videocon ???
Its seems to whole Service & Engineering department are sleeping. And this is one the reason Videocon whole industry specially Refrigerator section is going to down day by day.
However it’s your business. BUT as a customer may know when your team is going to attend above complaint.
Customer - Mohammad Shoaib
Mobile # 0091-8400828764