Complaints

  • Gilma gas stove
    DR.A.CHENNAIAH on 2018-02-14 11:39:59

    AUTO LIGHTER NOT FUNCTIONING

  • vento chimney
    SIRAJUDDIN on 2018-03-18 09:38:40

    Dear Sir I purchase you Gilma Vento chimney aroung 5 year back now it is not working condition i il try to contac your costumer and i visit your retail show room in chikmaglur he give me this no 80042566666 il try so many time s bu nobody give responce. so finally i mail you .give me responce soon .than you.

  • Office Chair
    Ramaiah R on 2019-05-22 11:54:25

    i am from bangalore i need service for office chair my contact number is 9980208751

  • Marvel 90
    VIKRAM Gande Vikram on 2019-08-14 20:12:29

    Wrost customer care.. i will complaint 9 times last 2 years. Alredy mechanic come my home.. and he said tis part is not available in hyd.. i will send banglore.. right now his come. This total story 10 months ago..
    Cal.. 7799499945,8008921942..

  • Stove service
    Shanthi Venkatesh on 2019-09-25 08:58:58

    I already brought to your notice that i need to get my four burner stove serviced and got a call from your end also but no technician turned up.i want you guys to look into this immediately.Do send today atleast.

  • Very delayed service response
    Sandeep reddy on 2019-10-31 08:33:33

    I was promised for a committed PAID SERVICE on purchase of GILMA STOVE and the maintenance is expensive too. What would we do if the service person does not attend despite of hundreds of calls.. what’s ur say and what way do u expect us to respond to the issue. Kindly be generous

  • chimney complain
    PRAVEEN on 2020-05-31 10:06:45

    gilma Lucido 65 chimney complain
    please check it

  • Chimney service
    Rishika Reddy on 2020-08-10 12:36:52

    I have brought a gilma chimney 10 years ago.Now, it's not working so I'm looking for service.But no one is responding to come to our area.Our area pin code is 509209.Can you please provide us some technician as soon as possible or else tell us some other way how could my problem will be solved

  • Not attending repair service properly ofGilma three burners gas stove
    Mrs AAMVijaya Lakshmi on 2020-08-18 16:24:37

    We have contacted your Gilma Exclusive show room in paramata rod VIJAYAWADA Taken money but didn't do repair work at sll

  • Customer Service Improvement
    Pravin Kumar on 2020-09-24 14:46:54

    VERY UNPROFESSIONAL TEAM. NEVER SEEN BEFORE
    NEVER BY A GILMA PRODUCT

    Hi Concern,
    This is to bring in your notice that I purchased a Gilma Infrared Thermometer on 22.08.2020 from Amazon with SIX MONTH WARRANTY and Seller is

    Sold By :
    Ficosa Retail Services Private Limited
    * Renaissance industrial smart city, Kalyan Sape
    road, Vashere village, Amane post,, Bhiwandi
    taluka, Thane district
    Thane, Maharashtra, 421302

    Thermometer stopped working on 21.09.2020. I called Amazon, got an answer that return/replace time is over, can't be done anything. asked for seller contact number because it is not mentioned on tax invoice. Got two contact number 8050528452 and 180042566666. First one was not available, second number was answered and given AMIT YADAV (9718176258) contact number. I started calling Amit Yadav 12:39 on 21.09.2020. He didn't respond even after my 22 calling attempt. He responded at 20:18. Started with who given my number. I am not looking after your area, I am deployed at East Delhi and your location is Connaught Place i.e. Central Delhi. So, Call SAGAR SAINI (9810833755) because he is looking after Central Delhi location. Again I tried several time (20 Times) to call Sagar Saini started on 21.09.2020 at 20:21 hrs. Finally Sagar Saini picked my call on 24.09.2020 at 11:28 hrs after I mentioning at what's app that I am going to make a complaint against you. His response was even more surprising, You have purchased from Amazon, this is big problem, it was better you have purchased offline. Gilma is new product and its parts are not available. It will take 20 to 25 days to repair/replace. Later he said, he will speak to his senior and let me know. I didn't received any call from his end so I made a call after 45 minutes. Got an answer that you need to make an online complaint, I can't do anything. He gave me a number (18004256466) to lodge a complaint. I tried 3 times but call was not connected. It was waiting, waiting, waiting and suddenly my call got disconnected all those 3 times.
    I am quite surprise with their approach towards their customer. Needs lots of training to deal with customer need and satisfaction.

    GILMA, ONLY GOD CAN SAVE YOU.
    NOTE: AT LEAST HIRE SOME PROFESSIONALS.

  • Complaint - Chimney
    K V Ramana Reddy on 2020-10-27 13:30:27

    I am trying to reach your service technician since 2 months and every day he says that he is on the way to address the issue and never turns up.

    How long it will take to your service provider to reach and provide service.

  • Cook top stove
    Naga sravanthi parcha on 2020-11-18 11:41:25

    Cook top of Gilma is having problems with burners...flame is coming in red colour and air passing in it making so much sounds

  • Cegma 90 cheminy motion sensor is not working
    Raj Kumar Ambati on 2020-12-12 00:03:05

    Cegma 90 cheminy motion sensor is not working

  • gilma escalation matrix
    naveen on 2021-02-15 16:15:07

    Pleas share me the gilma escalation matrix

  • Gilma four burner gas stove
    Shobha on 2021-04-15 19:40:59

    My gilma stove is giving trouble

  • Glima infrared thermometer faulty
    Anson Joy on 2021-05-10 10:09:01

    After changing the battery the device does not power up. Why not on ing. Pls help it is in warrenty period

  • Customer care not answering not support worst experience worst customer care
    Santhosh Didiga on 2022-01-08 17:51:12

    H no3-14-43/1 chitraseema colony auto Nagar Hyderabad

  • Gilma gas stove service
    Balasubramanian S Iyer on 2022-04-09 12:37:00

    Please contact me on 9845040308. I need repair and service of Gilma gas stove
    B S Iyer
    Kokapet
    Hyderabad 500075

  • Service issue
    M Alivela on 2022-06-17 11:31:12

    Gas knob attached to GILMA stove has broken, need to be replaced

  • Gas stove
    Sandhya on 2022-12-10 10:03:19

    Gas stove and chimney repair needed

  • Best resonance
    Customer care 9641009330 on 2023-04-07 10:31:39

    Good response Service Teams

  • repair
    Gattu Venu on 2023-11-22 20:29:15

    company service not avalable

  • Complaint
    M V Sudhakar on 2023-12-15 09:41:32

    Two burners of our hob are not working properly. This is near Vijayawada