Complaints

  • SETC Bus not came
    R.Gopalakrishnan on 2018-05-14 08:52:20

    I booked the e-ticket from Thanjavur to Hosur on 13/05/2018 reference PNR.no.T24766904 trip code 2000THABAN time 20.00 seat.no.36 I had waited upto 11.00 p.m bus not came and there is no proper response and depot phone.no no one had picked very worst and irresponsible people I had lost my interview due to this. I need the answer why bus not came and no one not responding?

  • Refund
    P.Bharat on 2018-05-15 13:38:09

    i booked ticket from madurai to chennai on 13.05
    2018 unfortunately the ticket was cancelled due to network error but booking amount debited into my bank account . When it will refund back to account...
    Booking reference number :813312819890

  • In proper conductor
    R.rajakumaran on 2018-10-19 08:19:34

    I am rajakumaran....am going to my sister for 19/10/18 timing 7:45 marriage ...for government bus vallur TN 68 AC 0668 I ll give 100 ruppee but conductor have not a change so he doesn't give a ticket and he stop a bus for unstopable place he does not give a proper response..I have lost my sister marriage I feel very sad

  • 3 year children collected for full fare amount in conductor
    Abu on 2018-11-20 08:26:17

    I am going poolambadi to perambalur.my siste son age 3. Conductor collecte for full amount . please action in conductor.bus tn 45 n 2723.

  • complain letter
    mejeela on 2019-04-22 15:20:57

    Hi,

    Tnstc driver who is in duty on 22th march 2019, from sungam bus stop near . I got into the wake in the road and this bus driver spoke to me without respect and misbehaved infront of public.

    Want to take action on him and again he shouted at me in the public.

    Attached the bus details here(suresh kumar,ondiputhur depo,bus no-TN38 N-2524)
    And expecting immediate response on it.
    thankyou
    by
    L.Mejeela

  • Spare complaint
    Madesh B on 2019-09-28 01:01:19

    Dear respected transport department managers from dharmapuri. I m a Bank employee due to audit Work in this week every day night 12.30 bus i m traveelling. Every day they r telling spare. Amount is increasing. Wednesday 20 rs dharmapuri to karimangalam for bye pass only. Thursday 25 rupess. Today nw 32 rupees .what is thism

  • Kindly not allow to play music in bus
    Rosali on 2019-12-05 14:07:02

    From Bangalore to kalakurichi bus is playing very bad meaning song continously
    Kindly not allow to play music in bus

  • 1 to 1 bus stopping in all places.
    Karthik on 2019-12-16 23:39:29

    Dear authoritys,I was traveling from Tirnuvelli to madurai (tirchy bus)today (16/12/19) @ 9.30pm,Bus was mentioned 1 to 1 all passengers got into it,Later was continuously bus was stopping in all location till madurai when i asked driver he dint replay the reason at all such a attudied Driver. But the bus tickets fare was collected 1to 1 Rate.why they do not comminute properly,seems to be unloading parcels

  • Tnstc online customer care officer not response
    Periyasubburaj L on 2019-12-31 11:33:54

    My ticket print not receive my mail and tnstc website, customer answers and speech very very worst sir time and date 31.12.2019 time 7.35 am please take action

  • Online ticket cancellation not available in the SETC Login portal
    K. Saravanan on 2020-01-20 05:35:42

    Dear Sir/Madam,

    My wife/passenger number 2 in the name of Mrs. Karthika not travel reference ticket.

    The ticket was booked through online and cancelation options not available in the online system.

    Conductor and office staff also not helping to cancel the ticket refund related queries. Helpline also not worked properly.

    But conductor allotted the seat/berth to he known person.

    Enclosed ticket for your reference and to refund the amount.

    Reference ticket details as below

    *TNSTC* CORP.:SETC, PNRNO:T29914657, FROM:THANJAVUR TO CHENNAI-PT Dr. M.G.R. BS, TRIPCODE:2200THACHENS, JOURNEY DATE:19/01/2020, TIME:22:00, SEATNO:2UB,3UB.CLASS:NON AC SLEEPER SEATER, BOARDING AT:THANJAVUR.

    Thanks and Regards,
    K. Saravanan

  • Bus not taking customer to middle stops
    Mohànkumar on 2020-02-23 07:44:08

    Hai I am mohankumar Raj was going to dharapuram from coimbatore singanallur on 23.2.2020.in madurai bus they cannot accept me to travel in madurai bus conductor said to go to dharapuram bus. Otherwise u come in standing it's nearly 2 hrs journey,who I travel with my family members 2 child 1 aged mother.bus number TN38 NOT 3242 NOT ONLY This bus 99% of the bus is running like this private bus is running successful because of the pick-up customers each and every stop allot to pickup passengers but most off the govt bus is goings-on seat vacant. and from Dharapuram to madurai passengers hown they go.and from coimbatore to dharapuram and dharapuram to coimbatore the government get extra cost also.
    I asked one conductor he said when we pick up madurai directly then conductor will get rest upto madurai that's why middle stop passengers can't accept.
    I want to know about 1 to 1 bus or 1 to 3. It's not 1 to 1 or 1 to 3 .it's not exp its ordinary bus.I want to know about my complaint action .

  • Bus fare not refunded
    Mr. Rocco Antonio on 2020-03-15 20:26:29

    Sir, I had booked 2 tickets from Bangalore to Trichy on 19th January 2020. But unfortunately the TNTC cancelled the 8:30 bus for reasons known to them. I contacted the manager at Shanthinagar who asked me to write a letter regarding the same which he acknowledged and forwarded to Trichy manager. They promised to refund the amount of RS.925 but till date I have not received any information from them. Kindly take the needful action. Hoping to hear from you. Thanks.

  • Tomorrow what time bus start
    arumugaperumal on 2020-05-17 11:11:44

    I am arumuga I want to go from chidambaram to Chennai so please tell me time
    Thank you

  • sariyana tickets tharavillai
    Ranjith kumar on 2021-11-27 23:22:23

    iyya vanakkam naan sigaperumal kovila bus yerinean anal enagu thambaram ticket vazhangapattathu ethanal 20 mela enagu kasu selavanathu enimel entha thavaru nadakamal pathukolla bendum ennuduyai 20 rupayai vazhangumaru kottu kolkeran bus no tn25n0535

  • Money debited ticket not booked
    ferdinand Dsouza on 2023-04-03 02:47:50

    I booked ticket on March 31st 2023 from thiruvannamalai to Nagercoil for 29th April . Amount 1280 debited from my account by GPay but ticket not booked.So pls took this complaint check the ticket status or refund the amount in my account as soon as possible.
    Thank you