Complaints

  • LPG cylinder not even lasting for two weeks
    Nalini Kamalasekar on 2017-09-20 09:25:20

    Our gas agency, M/s. SUNY GAS AGENCY - Indane distributors located at Perambur, chennai has been distributing for my place for the past 17 years or so . Normally, the LPG cylinder lasts for about 35 to 40 days.. For the past two months, the cylinder lasts only for two weeks. This, I have complained to the agency also, but in vain. The delivery man by name Nagaraj when told about this, says that the complaint has to be lodged only.

    If this kind of service continues to the customers, the agency license has to be terminated. I require the cylinder to be given free of cost.
    Request that a speedy action to be taken in this regard.
    Customer number 22079
    Name - B Kamalasekar
    Address - Plot no 15, Rajaji 2nd street, Thanikachalam Nagar, E Block,
    Ponniamman medu, Chennai 600 110

    Thanks and regards,

  • Gas celander let delivery
    Sourav on 2018-02-23 13:03:38

    Dear ser/mam
    Ser m jab bhi gas book karta hu 15-20 din m gas aata h distributer ko phone karne par kahte h aaj vej diya h ye kah kar talte rahte h distributer addres- k.s.b enterprises,shop no c.s.c.s.fs hauz khas new delhi 110016.
    Please help

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  • CYLINDER DELIVERY REGARDING (CUSTOMER NO.- 51400)
    KAILASH CHAND SHARMA on 2018-04-19 11:13:00

    Sir,

    WE HAVE BOOKED CYLINDER DT 14/04/2018 BOOKING NO. - 883618 & CASH MEMO NO. 3000005346 DT 16/04/2017 BUT TILL DATE CYLINDER NOT RECEIVED & WE HAVE CALL CYLINDER DELIVERY PERSON MR. CHOTU JI CONTACT NO. - 9694178406 AFTER REPLY - CYLINDER DELIVERED 2-3 DAY'S
    BUT TILL DATE CYLINDER NOT RECEIVED. WE HAVE MANY TIME CYLINDER BOOKD BUT CYLINDER DELEVERED AFTER 5-6 DAYS

    CUSTOMER NAME- KAILASH CHAND SHARMA
    CUSTOMER GAS NO. - 51400
    GAS AGENCY- VIKRAM KRISHNA INDANE - TRANSPORT NAGAR JAIPUR
    CUSTOMER NO. - 9269881194
    Booking for Con No 51400 is registered with Ref No.883618.Refill expected delivery:3-5 days.Now pay for Indane refills by ur Debit/credit cards,e-wallets DT 14/04/2018.

    Cash memo 3000005346 of amount Rs.641 generated for booking no. 883618,shall be delivered shortly.Insist for pre-delivery check while receiving refills

    WE HAVE NOT SATISFY FOLLOWING SERVICE

    Thanks
    Kailash chand sharma
    9269881194, 9694063000

  • Gas cylinder finished in 22 days
    ASHISH KUMAR JAIN on 2018-06-19 11:12:10

    We started using the new refill on 27-MAY and it got fnished by 19-JUN-18. My consumer id is CA 49570 and contact no is 9845469632.

    This is too bad. There seems to be underweight or poorly filled cylinders which are delivered to the innocent people. The delivery body never comes up with weighing machine and immediately delivers the cylinder and takes the cash payment. Now a innocent customer gets fooled and he has no option. Please replace the cylinder.

  • CA 49570: poor gas cylinder
    ASHISH KUMAR JAIN on 2018-06-19 11:32:22

    Hi all,

    Our LPG cylinder got finished within 23 days.

    We started using the new refill on 27-MAY and it got fnished by 19-JUN-18 morning itself. This is too bad. There seems to be underweight or poorly filled cylinders which are delivered to the innocent people. The delivery body never comes up with weighing machine and immediately delivers the cylinder and takes the cash payment. Now a innocent customer gets fooled and he has no option. Please replace the cylinder.

    Our connection is with cauvery indane gas agency which is in K R Pura, Bangalore.

    Please replace cylinder free of cost. Also We did not get the subsidy in our account. We now opted for subsidy.

    Thanks
    Ashish
    Mo: 91-9845469632
    BLR

  • HOME DELIVARY PROBLEM
    GOURAHARI DASH on 2018-08-09 17:46:42

    Sir

    My self Gourahari Dash having C No 16319693 under ur, ODISHA jagatsingh pur rasal pur Indian gas agency …..the problem her is when we the people go for booking gas they should not given proper time and we can call him lots of time for a refilling gas…my request to u kindly stop such type of nature of ur agency for better Indian gas

    Hope u must solve this type of nature ur delar

    Ur agency boking mobile number is 7854810325

    Gourahari dash
    9439934352

  • Webpage login failure
    BISWAJIT SARKAR on 2019-01-06 13:55:40

    I want to book my cylinder on your webpage. The webpage declares "Your distributor has been deactivated from indane.co.in ! Please contact your distributor."

  • Harassment by your agency for deliver of gas
    Dibyasingh Pal on 2019-02-08 12:16:10

    Dear Sir/Madam
    Refer to my consumer no CX8487498 and registered mobile number 8280457408,I would like to inform you that I had booked a cylinder on 1st Feb,though it was supposed to deliver within 4 to 6 days which was declared by your office till date I am unable to get.Your local Agency Snehalata,Angul,Odisha office is harassing us since couple of days.Please take care..

    Thanking you
    Regards
    Dibyasingh Pal

  • Gas does not get right on time
    Sudhir Awasthi on 2019-02-10 09:54:02

    Hii

    Explain to all of you: explain to the workers' gas service that they respect the customer.
    Gas worker for using the abusing language is customer and not provide the gas in time,

    Request to you please To understand the worker

  • Sudhir sahani on 2019-03-08 08:12:45

    K.k.inden gas bahadurganj District ghazipur up me gas Lene ke liye godown me Jana Partha hai.jo Ghar se 5km ki doori per hai.gas book Karne ke baad v cylinder nhi milta hai.stock v nhi rahta hai.cylinder Ghar Ghar nhi pahuchaya jata hai

  • Delivery problem
    Suresh on 2019-11-04 22:58:45

    Dear sir we have booked 25.10.19 IOC online booking reference no:682471.till date cyliender not delivery.This agency is Gruhalakshmi Enterprises in hyderabad at Jeedimetla.Delivary boy asked more Extra amounts of cylinder costs, I am not paying extra amounts.so many times he is delivery problem.please looking this matter take seriously action. Regards, Suresh, 9885138553,Hyd-055

  • The agency not ready to attend the Complaint
    Prabhakar on 2020-03-09 20:35:10

    Hi Sir,

    this is prabhakar I called bhoomika gas agency on 09/03/2020 at 07;30pm.for replacing the cylinder because the supplied cylinder was not matching with our regulator, so at that time what we can do for the food, this very critical situation because everywhere corona virus news is there for going outside and getting food. So please take action against the gas agency name is. Bhoomika indane gas. Hootagalli. Mysore. Karnataka -570018.

    Thanking you
    Prabhakar
    C. No. Cx25007610.

  • Cylinder not Received
    PRAVAT PATTNAYAK on 2020-03-24 10:19:30

    I have booked on 8th march Order for Cons No CX25832712 is registered with Ref No.2-000244167645.Refill expected delivery:5 days. Still not received cylinder. I am daily asking gas agency at store, he is telling daily you will get within 2days .when I will get not confirm. I am facing problem from long time .

    Address

    150/11, C SHANTIVIHAR, GOVINDGARH, DEHRADUN-248001. MOB- 9720205252

  • Gas not delivered
    Shahrukh khan on 2020-03-25 09:38:49

    My consumer number is 7016851977 I booked my gas date of 21/03/2020 and I have got SMS your lpg gass have delivered
    But I have not recieve gas can you please tell me where is my lpg gas cylinder

  • Harassment from distributor
    Saurav Kumar Gupta on 2020-03-26 13:42:16

    Dear Officers of Indian gas

    This is inform you that I am loyal consumer of Indian gas,my self SAURAV KR Gupta and my consumer no is 7042776085.
    My distributer is M/S Karco Distributer SAP CODE IS 140427
    They are always harassment me regarding my gas booking delivery also not received my call.

    I am very much disappointed for distributer behavior, if possible please change my distributer urgently

    Hopefully you can understand my situation
    Please help me,I am waiting for your valuable response.

    Saurav KR Gupta
    9831455981

  • Harassment from distributor
    Saurav Kumar Gupta on 2020-03-26 13:43:53

    Dear Officers of Indian gas

    This is inform you that I am loyal consumer of Indian gas,my self SAURAV KR Gupta and my consumer no is 7042776085.
    My distributer is M/S Karco Distributer SAP CODE IS 140427
    They are always harassment me regarding my gas booking delivery also not received my call.

    I am very much disappointed for distributer behavior, if possible please change my distributer urgently

    Hopefully you can understand my situation
    Please help me,I am waiting for your valuable response.

    Saurav KR Gupta
    9831455981

  • Gas delevary
    Rakesh on 2020-04-26 13:41:36

    Hello sir mera counsemer no 70809820 problem mene 16 march ko selender book karvaya tha lekine abi tak nahi aaya delevery man bill se 80 ruppes jayada mange raha hai bolta hai kiraya legega Abhi aap agency se Lo Lo

    Sir mere pas vahaan nahi hai

    Kripa kare ke salender home tak delevery kare mera Mo
    9610042719 8209494563

  • My subsidy not credit my account
    AJAYKUMAR kanchanlal Patel on 2020-05-01 10:53:08

    Respected sir
    My subsidy date 18/01/2020 not credit in my sbi account 158.40 rupees. I have already 14th time mail send but not response
    I also already contact to sr officer 3 times but reply you are wait
    Pl do needful
    Thanks
    Regards
    Ajay Patel

  • Complaint of delevery charges to coustomer
    Ravi kumar on 2020-05-05 10:56:29

    The delivery person asking for charges the agency con't gave the delevery charges so they demand the charges to vustemer theagency name is AJITHA GAS AGENCY

  • ANIL KUMAR on 2020-08-12 20:33:31

    Sir this to inform you
    my connection no is CX27699097
    CHODARY INDEN SEVA TRONIKA CITY GHAZIABAD UP i booked gas online on 19 july 20 and paid online
    order no is 2-000522490421
    LPG BILL NO=5-100558010757
    But till date 12-08-2020 celender not deleverd
    sir kindly take this notice and sholve my provlem shortly

  • Apply new gas connection
    Nitishparantap on 2020-09-02 22:13:14

    R/sir ,
    I have applying gas connection of 5kg cylinder with my name on 27 august 2020 with offline . I got the message with waitlist application no is 76-0000003840343. Please clear my waltlist urgently as soon as possible . I am living in jammu . My mobile number is 8492829207.
    Thanks
    Nitish

  • Not Received My Gas Cylinder
    Radha Mohan Mishra on 2020-09-06 22:06:25

    Please sir I have not received my gas cylinder Booking no. against my refill voucher no. is:- 2-000593333952 Date:- 19-08-2020 and my voucher generated date for 20-08-2020 and my cylinder delivered with invoice number:- 5-100636020120 if not be delivered your survice boy so sir please carry on my this email in future assistance.

  • Bad service & Distributor code 279464
    subodha kumar pal on 2021-07-26 12:59:40

    Dear sir / madam ,

    My consumer no CX14193307 .I will complain distributor but any issue will not be resolved .Distributor code 279464 (Address BHAWANI INDANE KUKUTA PIN ;759020)

    complaint List ;
    .All customer HOME Delivery Not Service
    .Delivery charges Extra Rupes
    .Any customer Complain not resolved
    .Any issue regarding Distributor to call then misbehavir
    .Any leakage issue not resolve
    .Gas delivery Receive copy not provide


    As a good privileged customer I request you please consider this and take some positive action for which no body ll face such kind of problems in future from Indian Gas .Please visit ground level customer & feed back service .

  • Bad service & Distributor code 279464
    subodha kumar pal on 2021-07-26 13:05:45

    Dear sir / madam ,

    My consumer no CX14193307 .I will complain distributor but any issue will not be resolved .Distributor code 279464 (Address BHAWANI INDANE KUKUTA PIN ;759020)

    complaint List ;
    .All customer HOME Delivery Not Service
    .Delivery charges Extra Rupes
    .Any customer Complain not resolved
    .Any issue regarding Distributor to call then misbehavir
    .Any leakage issue not resolve
    .Gas delivery Receive copy not provide


    As a good privileged customer I request you please consider this and take some positive action for which no body ll face such kind of problems in future from Indian Gas .Please visit ground level customer & feed back service .

    Thank & Regards
    Subodha kumar pal.

  • Indane gas complain
    Harsh gupta on 2021-08-13 09:38:08

    Sir,mere cylender ka number 7030301224 hai agra me number lagay 20 din ho gay koi sarvice nahi aai please check and solve

  • Opening new gas agency in our area
    Pawan Kumar Shan on 2021-08-15 12:56:11

    Respected sir I want to become a distributor of gas agency in our area

  • Bad Service & Distributor Code 270575
    MOHD SAJID QURESHI on 2021-10-14 21:28:01

    My Consumer No.: 7030935270
    Respected Sir/Mam,

    I have booked the Indane cylinder (Booking ID: 2-001546848795) and done online payment via Paytm of Rs. 912.50/- on 2nd Oct, 2021 (Order Id: 15359365661) and remaining amount of Rs.15/- on 9th Oct, 2021 (Order Id: 15464730466). Till date I have not received my LPG Gas Cylinder because the delivery person is denying to deliver it to our home just because our Home is on 3rd Floor and Lift is under maintenance and insisting us that he delivers only to the ground floor. Kindly look into this matter.

  • Gas complaint
    Baljit Singh on 2021-10-25 21:21:24

    5 din ho gye cylinder ni aa reha ki kriye assi 5 din toon cylinder kyo ni aa reha sade mohalle ch pls help kro sanu need aa cylinder di .

  • P
    P MASILAMANI on 2021-11-04 12:54:48

    My LPG Connection No.7000000040719409. On 29.10.2011, the regulator was leaking gas and I got this exchanged at Veera Anjaneya Gas agency, Teachers Colony, Nanganallur, Chennai-61. The exchange of this regulator was free and as per the message received, it was replaced free of cost. But the staff working there collected Rs.150/- from me for the new regulator issued. When I insisted for a bill, they asked me to visit the office twice ultimately, they issued a bill for Rs.177/- on 1.11.2021. I request the authority for arranging for refund of the unjustified money levied from me and necessary action may be taken against the staff for indulging in corrupt practices.

  • Problem in mobile app
    Uma shanmuganathan on 2021-11-29 11:18:43

    In the mobile app I am not able to login my user I’d is shanmugamvr/7358593040 pl solve the issue

  • Complaints against subsidy
    RUMI PURKAYASTHA on 2021-12-01 22:51:44

    Dear
    Sir I would like to inform you that, I have not yet get Subsidy money approx last four months.
    So I request you to please see the matter as early as possible.My details given below.

    Name: RUMI PURKAYASTHA (MOB-08974555287)

    BANK: STATE BANK OF INDIA
    A/c NO-20345008544
    IFSC:SBIN0015806

    CON ID:7040550581/7000000040550581

    Distributor Name:TRIPURESWARI GAS
    AGENCY

    DHARMANAGAR,NORTH TRIPURA

    WITH THANKS,
    Rumi Purkayastha

  • To release / unblock gas connection
    D. M. Patel on 2021-12-30 21:56:18

    My LPG gas connection no was 3473 and agency name was Agman agency, Gandhinagar, Gujarat which is now closed and my connection is transferred to Ashirvsd Agency, Gandhinagar. My connection is blocked due to PNG.
    Now I want to unblock my connection and for that I have already applied through Ashirvad Gas agency on 13th March, 2021. But till today my connection is not released by the Indane. Please look into the matter and release my blocked connection immediately
    Regards

  • For complain against Agency Nobel indan gas
    Sasanka sekhar Bhuyan on 2022-01-11 16:45:59

    sir,
    Due, Respect i beg to state that i,am consumer of Nobel indan gas since 42 years, and my consumer number is (05980) but their not supplying the gas in proper time and they cancel my gas and telling that door close while my door is open for 24 hours, and telling me you give complain nothing will be happen and what to do. so i kindly Request you to look after this complain and give me Justice i will be obliged, for this mail i am waiting .

  • delivery issue
    VIPIN KUMAR on 2022-01-26 16:14:13

    my self vipin kumar. my cons. no. 12661. i booked my gas cylinder. refil expected delivery 1 day. after 1 day i have received message that cylinder delivered but no any deliverd at my home.

  • Non giving og cash receipt
    Sushil Kumar on 2022-02-03 18:35:35

    Sir, I want to know why Indane Gas Agency at Muzaffarpur does not give cash receipt of LPG

  • Delivery of LPG cylinder supply
    Shashanka Shekhar Das on 2022-02-08 20:55:13

    On 1st Feb booked for refill vide ref no 200-183-6894410 of consumer no 704-295-9885 is till not delivered. please arrange the necessary for supplying the aboveas early as possible and confirm.

  • Gas Delivery related
    SHANTANU KUMAR SHUKLA on 2022-02-12 13:14:00

    I made my gas booking on 01/02/2022 and also paid through paytm while I haven't received gas refill yet.
    Even before this, after booking gas repeatedly, I myself went to get gas from the godown because my address is not mentioned on my gas paper.
    I have gone to the gas agency office thrice to get my address registered and have given proof of my aadhar and present residence to the employees present there but till now no solution has been found.
    Please take proper steps, it will be great mercy.

    Connection number 7200000003654116
    Name Shantanu Kumar Shukla
    Registered Mobile Number 9125630236
    Alt. number -8687114448

  • By mistake payment other number
    Anuj Kumar on 2022-03-07 20:34:45

    Dear sir/mam
    Dear sir/ mam I am Anuj Kumar
    Me aapne google pay se gas ki payment kar raha tha jo ki mujse payment galte no par hogyi hai muj payment karni th 9045478825 par but by mistake payment 9045478828 par ho gyi hai
    Please help me

  • Refund of Rs979.5
    Kirpalsingh on 2022-03-29 17:43:44

    On line gas booking ID7500000035233855 failed on 28th march at0848 hrs.Amt.was debited from my SBI debit card.request refund Amt .with kind regards

  • Money deducted
    SALIL CHANDRA GHOSH on 2022-04-03 13:56:34

    Indane Gas Consumer no.CX 10971752. It is found there is a deduction of Rs. 202.95 vide IMPS/P2A/207613923167/INDIANO/X00 on 17.03.22 from my Axis Bank account xxxxxx9343. My service provider is GREEN INDANE , KAIKHALI, KOLKATA 700052 .What is it ? Please refund. Thanks. Salil Chandra Ghosh 03.04.22

  • FRAUDING LAST 3 MONTHS
    SHADAB RANA on 2022-04-05 11:53:22

    RESPECTIVE SIR,
    Cylinders have been booked from my gas book connection for the last 3 months, which I did not know and all the information about my phone is with them, which I don't even know, by fraudulently booking cylinders in my own name from my connection in black It's being sold! There are some names who have done this to me

    MOHAN-9873536400
    SUNIL-7065297992
    TINKU -8586251979

  • FARUDING & BLACK CYLENDER
    SHADAB RANA on 2022-04-05 12:16:25

    RESPECTIVE SIR,
    Cylinders have been booked from my gas book connection for the last 3 months, which I did not know and all the information about my phone is with them, which I don't even know, by fraudulently booking cylinders in my own name from my connection in black It's being sold! There are some names who have done this to me
    MOHANIL GAS SERVICE
    MOHAN-9873536400
    SUNIL-7065297992
    TINKU -8586251979

  • under weight cylender
    Ginni begam on 2022-04-18 14:42:32

    Respected,
    sir/madam
    mera connection dheeraj indane gas service asha ka nagla nandlalpur agra ke yaha hai.jiska co.no.hai cx15829992 Ginni begam ke naam se hai. home delivery me jo hawker cylender dene aayae the wo cylende 26.500kg.ka hi nikla hai.jabki total weight ..14.2 + 15.9 =30.100kg hona chaiye..3.600kg gas kam hai. please apse nivedan hai ki samadhan karne ki krapya karen. my mob.no .7017858679 hai.

    Thank you. Ginni begam

  • No phone response by kripagas service office ,chrompet, chennai
    S k saradhi on 2022-04-18 14:45:48

    Every time when we call to their given pH no,no person is lifting the phone inspite of phone ringing long time this is happening every time.hence this complaint to you sir.

  • not delivering cylinder
    Pradip Kumar Dwari on 2022-05-06 09:08:36

    My consumer no is- S9993, mobile no- 9437340595. booked for refile on 27th april 2022. gas not supplied till now. tried to contact over phone repeatedly but not responding at all.

  • Complaint about gas agency
    Dr Smitha Sreekumar on 2022-05-07 12:46:32

    I had booked for a cylinder on 4th May and on 5th May, I had received a message from my gas agency that DAC had been generated for my bill amount. But they never delivered it. Today on 7th, they have generated a new invoice with inflated amount. Did they not do it purposely?? Why did they not deliver it on 5th or 6th? They knew that from today, the charges will be hiked. Is it not pure robbery? I request you to please take action against BINDU GAS AGENCY who is the distr here. Thank you

  • गैस सिलेंडर की कीमत कैनफॉर्म करने बारे।
    Jagdeesh Chander on 2022-05-07 20:11:08

    R/Sir मैंनेदिनांक5 मई 2021 को घरेलू गैस सिलेंडर ऑनलाइन बुक किया था तथा उसी समय ऑनलाइन 968.50 रू पेमेंट भी कर दी थी। आज दिनांक 7 मई 2022 को दोपहर बाद मुझे सिलेंडर मिला है।अब संबंधित गैस एजेंसी वाले मुझसे 50 रू बढ़ी क़ीमत मांग रहे है जबकि मैंने पैमेंट की थी उस समय कीमत बढ़ी हुई नही थी। कृपया बताएं कि मुझे 50 रू और देने होंगे या नहीं।
    धन्यवाद!
    जगदीश चंद्र