Complaints
-
I can not use utsArindam karmakar on 2017-08-20 07:23:56
sorry to say I cant use uts my new handset beacause my previous handset was damaged .... plz tell me how to use uts my new handset .... problem is IMEI
-
UTS TICKETRM THIYAGARAJAN on 2017-08-29 11:40:40
Today one ticket book.At the time error only come'didnot show ticket.so I buy to counter one ticket.But my rail wallet rs40 debited.so today tickets (29-8-2017) to be cansal.pls to be add my rail wallet balance.
-
E-PassSneha Patil on 2017-09-18 15:28:19
Today I tried to renew my monthly pass. My bank deducted quarterly pass amount but pass is not generate. Please give me my money back.
-
Problem in UTSSOUMODIP SANTRA on 2017-10-19 22:25:03
I chance my hand set. And than follow the instructions which is given in the site of UTS. I still cannot use UTS on my new Mobile. It cannot be opened. Sowing it's under process hence 4 days. Please help me. I face very much problem.
-
refundnitin bakade on 2017-11-14 12:01:02
Today I tried to renew my monthly pass. My bank deducted quarterly pass amount but pass is not generate. Please give me my money back.
-
Refundon 2017-12-27 13:28:54
MY account debited but ticket not issued and dont know to whom should i contact for refund as no give to call dosent work
-
Rechargesugumar on 2018-01-14 01:06:45
Sir i have recharged 100rs yestereday still now not recived in wallnet balance what can i do sir
-
Balance relatedGays Ahmad on 2018-01-23 22:34:39
Sir i have recharged ₹100/ January20, 2018 still now not recived in wallet balance what can i do sir?
-
Rwallet rechargeArkendu Halder on 2018-02-05 17:58:58
Sir,
I have made one transaction of Rs.600 through bhim upi on 2nd Feb, 2018 at 13:56:54 hrs to recharge my UTS Rwallet (transaction no 803313994369). The above said amount was debited from my saving bank account, but the amount was not being credited in my Rwallet. So, I request you to kindly look into the matter and take necessary steps so that I can get my money back as soon as possible.
Thanking you,
Arkendu Halder -
-
r walletyogya bingi on 2018-03-14 15:22:40
i want my rwallet money back to my rwaller it was surrendered by mistake
-
Change of mobile no in same handset already used for UTS ticket booking earlierSiddhartha Barman on 2018-04-17 08:08:13
Sir/Madam,
I am Siddhartha Barman,your UTS app user since 2016. Previously I used mobile no 8486023362 as r wallet which was an aircel connection. Now the operator has stopped all of their service and connection. So I tried to use my present connection no 9831566062 in the same handset. But your app doesn't allow me to use the new no as because of same IMEI no. I mailed you twice on 4th april'2018 & 6th april'2018 in id utsconsolekol@gmail.com, but do not get any response till now. I called in no 138 Several time from my new no 9831566062 but no one there to receive it . Now I have to face counter queue on regular basis which is very irritating for an UTS user.
So, I request you to kindly look at the matter and allow me to use my new connection 9831566062 instead of old one 8486023362 in same handset at the earliest.
Thanks & regards
Siddhartha Barman -
RechargeBiswajit Das on 2018-05-01 18:13:55
sir
Sir
Today at 1:03 am I recharge my wallet balance Rs. 100 in Uts app (7278211514). bank deducted amount but uts balance show Rs. 0.00.
what should I do. I am waiting for your reply.
Biswajit Das
7278211514 -
re-set mobile but uts massage handset changemintu datta on 2018-05-05 13:17:43
dear sir,
I re-set my mobile on 30/04/18 and download uts app.i try to open it but massage hand set change.My three month monthly booked on 20/04/18.i not open uts app.and not show monthly.
what should i do.i am waiting for your reply.
mobile no.9903015559 -
UTS mob app. wallet recharging problem.RAJU NAMBIATTIL on 2018-05-21 13:45:06
Mobile No 8086103703; Place Kozhikode, Kerala. Wallet surrender request given.But now I want to revoke the request and continue use of the wallet. Pl help me.
-
UTS onlinr rechargeULHAS Marulkar on 2018-06-26 16:14:22
I have recharged UTS wallet for Rd.300/- at 1:51 pm.
I got receipt from Phone Pe as payment made successful.
Still my balance showing old balance of ₹52/-only.
My log in id is
9869322369
Wallet recharged today for ₹300/- on 25/06/2018 .
Please see attached file.
Please do the needful so my wallet balance shows the added amount of ₹300/-
My transaction number : P1806251351518097654212
Bank Ref. No. : 817613049478 -
Railway wallet issuesARUP GHATAK on 2018-07-06 17:26:25
Dear sir,
I am ARUP GHATAK, my mobile number is 9062965381,my bank account number is Uco bank13950110085615,my card number is 6070661395027619.i recharge Railway wallet by Rs 100 yesterday at 8.27pm,my bank debited the amount but in Railway wallet not showing any amount.
Please check and solve my problems.
Thanks,
ARUP GHATAK -
Railway wallet issuesARUP GHATAK on 2018-07-06 17:39:12
I recharge Rs 100 Railway wallet yesterday at 8.27pm,my bank debited the amount but in Railway wallet not showing any amount.
My login mobile number 9062965381 bank acc no 13950110085615(uco)
Card number 6070661395027619
Tran Id RECOM/PRCR/818620637266 05/07/2018 20.27
please solve my problems about Railway wallet issues.
Thanks,
ARUP GHATAK -
E wallet IssueAmol Jaiswal on 2018-07-11 16:02:38
To
Dear Sir/ Madam,
Mumbai
My name is Amol Jaiswal from Thane and my UTS id is 9820115109. on 09/07/2018 I tried to Re-charge for Railway wallet money two times. My amount is deducted from my bank accounts but its failed at UTS id.
1st transaction I tried through internet banking and I received following transaction remark
BIL/001488519649/PGMIB-/22444_ZP5707A50 and amount is Rs 306.37
2nd transaction I tried through debit card and I received following transaction remark
VIN/HTTPS WWWI/20180708160206/0 and amount is Rs 400
Kindly credit my money to my bank as early as possible.
Kindly do needfully,
Thanking you,
Regards,
Amol Jaiswal
9820115109 -
WalletPriya singh on 2018-07-12 10:09:45
My money has been debited from bank but not credited in uts wallet
-
R walletDinesh on 2018-07-18 23:31:08
Ireached my r wallet from my bank through online payment still it's shows as zero balance
-
Booked ticket not utilised / pls refundVenkat on 2018-07-23 09:11:47
I have booked ticket in my UTS app Number 9343632348, from Arakkonam UTS machine not worked, then I took Katpadi to Bangalore KSR but I am not utilised, please refund my money in my UTS app
-
My money has been debited from bank but not credited in uts R-walletsandeep thombre on 2018-07-24 17:56:53
My money has been debited from bank but not credited in uts R-wallet
My UTS app mobile no. 9969746899
Transaction date : 28th June 2018 at 17:53 hrs
Transaction ID : 1480415299
Amount pay / deduct : 102.12/- -
Amount not creditedDINESH S on 2018-08-13 11:26:37
My money has been debited from but not credited in r-wallet
Txn-id-p1808130849172183531042
bank ref no :822508070252
Txn date:august-13-2008 -
debited from bank but not credited in uts R-walletYogesh gharat on 2018-08-13 15:59:23
My money has been debited from union bank but not credited in uts R-wallet
My UTS app mobile no. 8108941622
Transaction date : 11/08/18
Amount pay / deduct : 600/- -
Booking problemJAYARAM.B on 2018-08-24 06:53:40
I can book normal booking ticket but ticket not confirmed an error message is arriving wallet settlement request had already received which in under process plz solve this problem
-
Booking problemJAYARAM.B on 2018-08-24 06:58:41
I have booked ticket in my UTS app Number 7382291455 from ANANTAPUR to Kadiri UTS machine not worked, but I am not utilised, please refund my money in my UTS app
-
NOT CREDIT MY UTS-WALLETDHARMENDRA MAHATO on 2018-08-24 15:52:18
My account Debit Rs- 102.12 but not load my wallet. My register mo no - 7872631301
Up load date -23/08/2018
transition no -IGAEFDJLD6
Transition Massage
Thank you for using State Bank Internet Banking. Reference No. for IRCTC UTStransaction of Rs. 102.12 from A/c ending 8149 on 23-Aug-18 at 15:54 is IGAEFDJLD6. Please solve this problem. -
Amount NOT credited to R WaletManish Goyal on 2018-08-27 11:04:13
My money has been debited from my bank ac but not credited in r-wallet.
Mobile No- 9930589001
bank ref no :20180822172647
Txn date:august-22-2018 -
ComplainMohammad Tazeem on 2018-09-03 21:14:58
Sir please help me to get revert my money in r wallet
-
Amount got debited but pass not showing in appVishal on 2018-09-07 08:18:44
Hi
On yesterday I applied for quterly pass but I got debited from my account but pass still no created and refund also not get -
UTS renewal charges deductionAbhishek Nikam on 2018-09-15 12:39:37
I have renewed my monthly pass,payment also done,but still my pass was not renewed,kindly check and confirm.
-
Payment not credited in R-Wallet of railway uts app.Biswanath Ghosh on 2018-09-25 06:32:44
I recharged Rs -100 to R-Wallet by PayeTim upi.Amount debited from PayeTim linked bandhan bank account. But not credited in R-Wallet. Please refund this amount in R-Wallet or bank account. Please solve this problem as soon as possible.My uts registered mobile number -9800160203.Transaction date-24.09.2018.UPI transaction reference -826720678186.
-
R-wilet rechargeRaj@1234 on 2018-10-03 09:25:32
My account. Are rs100 debit but not r_wilwt balance
-
R WALLET IS NOT RECHERGEDtapan kumar ghorai on 2018-10-25 07:48:33
My account. Are rs100 debit but not r_wilwt balance
-
HOW CREATE USER ID & PASSWORDPinaki Sarkar on 2018-10-26 16:27:15
Sir, I have registered my Mobile no. & Get OTP Number. But I unable user Id & PassWord. My Mobile number is: 9933732325.
-
problemssnehasish bar on 2018-11-01 07:57:54
i want to contact kolkatas help line number 138. but i can't contact , i need solution .
-
My account not openMUNESH CHAND MEENA on 2018-11-03 17:38:03
My mobile number 9958694057 is not registered uts please help me
-
Ticket Is Not Booked But Money Is Payment SuccessfulSouvik Mondal on 2018-11-14 12:08:39
I am Payment Successful But Tickets is Successful Booked
268.68 BNJ TO DDJ SECTION TICKETS -
Money Deducted from Bank ac but still not deposit in walletAkshay Avinash Mahadik on 2018-11-27 09:54:35
Dear team,
Money 199 rs deducted from my bank account yesterday but still not deposit yet in R wallet..Your Customer care no not responded from yesterday too.. Kindly Look into as soon as Possible -
ComplaintRathwa Vinubhai on 2018-11-27 11:11:37
I request sir my uts mobile volet balance all ready but not open ticket plz help me
-
TTE not accepted UTS ticketMd Mukhtar Alam on 2018-12-10 13:02:18
Kindly solve my problem...TTE not accepted UTS ticket...9334906510
-
Reniewd Ticket not showing in updateTejal Shah on 2018-12-26 13:16:14
Dear Sir,
I have renewed the season ticket today and payment has been successfully made through PayeTim wallet but i can't see the renewed ticket in booked ticket list. -
season ticketsubhas chandra sarkar on 2018-12-31 17:03:47
Quarterly season ticket purchase on 12-12-2018 by r-wallet through uts but I lost my mobile set. My uts no. XEBCC9N002 from Jagatddal to Majherhat and valid from 13-12-2018 to 12-03-2019. How can I get the ticket?
-
Return double debit amountSanjib Bepari on 2019-01-11 18:34:45
Season ticket amount twice bebit from my credit card.
-
Money Deducted From Bank Ac But Still Not Deposit In WalletRohit Pasad on 2019-01-18 23:45:04
Dear team,
Money 1800 rs deducted from my bank account yesterday but still not deposit yet in R wallet..Your Customer care no not responded from yesterday too.. Kindly Look into as soon as Possible -
wallet statementsanju kashyap on 2019-01-22 20:22:12
Mene apna wallet sarrender kar diya tha but ab mujhe apna uts app re start krna he pls batayein
-
UTS R-Wallet - Not creditedHarish Gatla on 2019-02-09 14:12:59
Hi.
I had recharged the wallet using SBI net banking. So, it has been debit from bank account but not credit to UTS R-Wallet Account.
So, Kindly Do the needful....!!!
Regards,
Harish. -
Amount refundedMohd Asim on 2019-02-16 15:30:39
Amount deducted from my account but not add wallet balance.
What is the solution. -
My money has been debited from bank but not credited in uts R-walletMAHESH VAIJINATH BELE on 2019-03-07 13:59:11
My money has been debited from bank but not credited in UTS R-wallet
My UTS app mobile no. 9322758836
Transaction date : 06th MARCH 2019 at 09:55:36 hrs
Transaction ID : 906533486623
Amount pay / deduct : 100/-