Complaints

  • Query
    Barun Samanta on 2017-11-30 17:02:22

    Dear Sir / Madam,

    We have to purchase 10 nos. of Backpack with model no. LP-XVI (Duckback) make.

    Please send us the quotation and shop address where the above item available.

    Thanks & regards,
    Barun Samanta
    Mob-08420119796

  • Manufacturing defect in rain court
    Kaushik Bagri on 2018-09-11 17:53:26

    Dear sir
    I m kaushik Bagri living in kolkata ...
    I have purchased a Rain court near about two month before from your exclusive showroom name sumangalam Retailers pvt ltd Bentinck street kolkata ph 033 22133296 .
    The problem is that invoice of the rain court has been misplaced by me and the rain court is having some manufacturing defect ..but the strange thing is that your exclusive showroom is not cooperating in anyways .. In this world this is not possible for such a reputed brand showroom not keeping a duplicate invoice for showroom record .. and I am also very strange that they don’t know how to handle customers ..
    please help me to get rid of this problem
    If this is not your part of work then please help me with the correct person and Email I’d
    Your early action will be highly appreciated
    For any query you are free to contact me

    Regard
    Kaushik Bagri 9830740197

  • hot bag(bottle) 2litter
    tk paul on 2018-12-31 18:32:50

    we purchased above item through SASTHA SUNDAR, BIDHANNAGAR DURGAPUR 713212 IN November-end 2018 only used 3/4 times. But yesterday water leakage started. we approached both the counter as well as customer care -9330803080. no one agreed to replace it. it was sold on 15 % discount may be the low-quality product. now we request to replace it immediately the parent company DUCKBACK.

  • Damage product
    Bikashananda Bose on 2019-07-21 14:51:18

    This is to inform you that I Bikashananda Bose has purchased a hot water bottle form Meditreat chemist and druggist model no. as HW-001 and we used for only two times. In first time we did not face any problem but on second time it was leeked. In the plastic it is written 2 years guarantee and the manufacturung date which is printed is August 2018. When we went to the shop he did not solve our problem. So, we request you to solve our problem and look into this matter as soon as possible.

  • Raincoat (economy) damaged
    kingston on 2020-12-09 11:52:38

    on 27/11/2020, procured rain coat from the shop Foot smart,NO 508,TTK road, Alwarpet, Chennai-17.....

    I found a damage inside of coat i,e two arms side (coating peeled in some places)water coming inside.

    I informed to the shop to replace,but he said no, what shall i do with the damaged coat. (with in one week it peeled)

  • Product Failure
    Soumen Chanda on 2022-01-12 23:19:53

    Two time stitch damage last deposited my bag to retailer 24th December 2021 still now not resolve.Retailer address Bansdroni supar market shop name- Leather House.
    Duckback wrost quality product

  • Frenchies request
    RAJNATH DWIVEDI on 2022-05-18 15:03:18

    I'm open new multiple galary...9898122252

  • Low quality raincoat
    PARWEZ tak on 2022-07-02 19:46:11

    So cheap and low quality raincoat of duckback..I got full wet even after wearing it

  • Raincoat
    Raman on 2023-08-22 18:31:04

    Mene new raincoat liya tha or wo 2 month mein hi kharab ho gya ander se

  • Defective Product
    Balaso Krishna Gaikwad on 2023-10-18 13:22:59

    I have purchase BRC Duck back raincoat in August 2023 , only in 50 days i saw that the plastic of my raincoat cap is come out & damaged area is increasing I Have show it to dealer & he suggest for complaint , please look into the matter .

  • Damaged airpillow
    Anantha prabhu on 2024-01-19 16:57:09

    A few days back, I purchased a Duckback Airpillow from flipcart for Rs.350. It was not holding the air on the very first use. I am a very senior citizen retired & sick .I am unable to use the pillow. I can send you the same for checking. Kindly help me in this.
    Thanking you in anticipation