Complaints
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My ticketPappu Khoushi on 2017-06-02 01:05:10
Mera tickets booking hua message mahi Aya hai email mahi Aya hai mere account se paise Kat ho gaya hai
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Failed Transaction ID no. 100001111543384AMAR PATIL on 2018-01-09 19:32:12
I have booked train with Transaction ID no. 100001111543384. Said transaction is showing as failed. My account is debited for amt Rs 668.91 on 05th Jan 2018. Request you to reversed the same & Confirm
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need refund amountShyamu Joshi on 2018-03-05 18:00:05
Dear Indian Rail Team.
I was trying to book tickets Bandra to Chandigarh tickets.but not able to book the tickets. problem is that amount is detected from my account 3 time .but tickets is not booked.
TXN -100001173824146
Requesting you to refund amount on urgent basis on my account .
Its very bad and pathetic Service i am totally unhappy with IRCTC service
till now amount is not refund
Thanks & Regards
Shyamu Joshi
9867885953 -
PROBLEM FROM IRCTCSUBRAMANYA on 2018-03-08 16:52:47
DEAR RAIL TEAM,
PLEASE PICK UP OUR CALL ONE UP MY CUSTOMER DID NT GET A TRAVEL POLICY BY A TAKING RAIL TICKET THERE IS URGENT WE WANTS TO TALK WITH U. -
Regarding refund of moneyShaheen khan on 2018-03-19 13:06:02
PNR 2342596355 amt to be refund is 675 and pnr8302335914 amt to replace is 6165 my date of booking was13 feb so plz refund my money back
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Refund of moneyAkash Shrivastava on 2018-03-28 11:22:24
For single PNR irctc asked for two times payement payement deducted double
PNR 8203892495 rs. 491.80 plus irctc charges
Payemnt refernce number 100001209707877IGADFFEOX4
Payement refernece number 2
100001209707613IGADFFCUA2 -
User id problemVikas gurudas supe on 2018-04-05 10:16:28
My mobile number is ragister but user id not use, why
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Cancellation for transactionAJAY CHAURASIA on 2018-04-12 17:14:23
Our account dedect RS.416.80
Thank you for using State Bank Internet Banking. Your Transaction Ref No IGADHZURP5 for Rs.416.8 on 12-Apr-18 11:10 -
didn't got PNR no.Pankaj Kumar Sharma on 2018-04-14 18:40:36
Dear Sir/ Madam I booked a ticked on IRCTC for train no. 24888 from Jodhpur to Saharanpur today on 14.04.18 at about 6.15 PM and made payment online by net banking I got the traction ID 100001230171901 but din't got the PNR no.
Pankaj Kumar Sharma
7742326133 -
Money got deducted from Bank and Still No Refund for Fail TransactionNitesh Malviya on 2018-04-24 15:27:35
Hi there, Myself Nitesh Malviya, my user id is MALVIYANIT on IRCTC Mobile App. I made a transaction of Rs.1155 on 21st of April for bokking train tickets which got failed. The money from my bank account was deducted and today is 24 but still I havent received the refund yet.
FYI, this is transaction Id: 100001238870145, as per IRCTC.
Kindly let me know the refund status.
Thank you.
Regards
Nitesh Malviya
9769405308 -
TQWLKiran Gangawane on 2018-04-26 13:49:49
Dear Team,
I would like to travel tomorrow (27/04/2018) from Kalyan (KYN) to Krishrajpuram (KJM)
In today I booked the ticket from tatkal for 2AC but unfortunately it got waiting TQWL/4.
SO it will be can confirm on tomorrow or not.I should to go travel by tomorrow.
Please confirm me.
Details- PNR:8427085269,TRN:16339,DOJ:27-04-18,2A,KYN-KJM,DP:13:08,
KIRAN GANGAWANE,TQWL 4,
Fare:2450,SC:0.0+PG CHGS -
my ticket booking for irctc software.but not received me messageRAHUL prajapati on 2018-05-01 16:29:53
Plz help me tomorrow my train my contact number 8460818176
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refund yet not initiatedshiva kant pandey on 2018-05-02 13:14:43
I have TDR against cancellation of ticket of PNR No.2442195396, after 3 weeks i had received an email regarding approval of refund of amount of Rs.1625 which has been approved by GGM, Delhi.
Even after one weeks of receiving of email no money has been credited yet in my account, i have lodged many complaints regarding this matter.
Kindly do the needful and informed the same on my email ID.
Thanks & regards.
Shiva Kant Pandey
CBI, Anti Corruption Branch -
complaintVipin talan on 2018-05-04 19:25:45
Sr mene irctc se tikit kiya tha but jo maine kiya vo nahi kiya mene SU or SL kiya tha par inhone SU or UB kar diya h isa kyu Sr jo mene kiya vo kyu nahi kiya Sr please help Sr my no 7567496303
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Refund amountPlease shubham Kumar Kushwaha on 2018-05-05 17:31:49
I have booked tickets but transaction is failed and amount is deduction my account so please help me and refund my amount
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Ticket booking amount inr 310 debited twiceMitali raul on 2018-05-09 13:15:20
Please check my ticket amount but 310/- debited twice from by bank account.
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refund amount for tatkal bookingrajesh on 2018-05-27 11:34:46
My name G.C,Rajesh i had booked tickets in tatkal quota on 24/05/2018 .That train number is 22602 SNSI CHENNAI EXPRESS .That train booking not confirmed but refund amount credited.my phone number is 9966110450
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money deducted bt got no ticketsheetal sonawane on 2018-06-06 20:40:00
money has been deducted from my account bt i havent got my ticket,it was an tatkal ticket booking .
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RefundAnirudh Agarwal on 2018-06-07 16:24:15
Mene 30 tarik ko online tickets book kare the gaziabad to Haridwar Vo waiting list me the to mere Paise abhi tak refund Nahi hue hai
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Payment IssueSagar Saxena on 2018-06-14 20:35:15
while booking train ticket during payment step error occurred and no ticket was booked but the amount has been deducted from my bank account. Please check and contact as soon as possible to solve the issue.
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Ticket not receivedSachin Nahar on 2018-06-15 19:40:42
Hi Team,
Amount is deducted but e ticket or sms is not received.pls assist..
Regards, Sachin Nahar 9604542595 -
id not runningrajeev soni on 2018-06-16 15:31:11
hi
my name is rajeev soni
my id is not running
plz help me fast my mo no. -9691930304 -
id not runningrajeev soni on 2018-06-16 15:32:41
hi
my name is rajeev soni
my id is not running
plz help me fast my mo no. -9691930304 -
R E-Accountrajinder singh on 2018-06-17 18:04:42
sir my account rajinde962is registered with irctc now it is not working please resolve.
thanks
rajinder singh
9935511331 -
Rifund of Booking AmountDhirendra Pratap Singh on 2018-06-18 12:06:57
Dear Sir,
I had booked a ticket from Kte to Boy details are given below.
1071 KAMAYANI EXPRESS 27-6-2018 KTE BOY BOY KTE SL
S. No. Booking Status (Coach No , Berth No., Quota) *Current Status (Coach No , Berth No.) Coach Position
Passenger 1 CNF/S1/54/UB/PQ CNF
Passenger 2 CNF/S1/24/SU/PQ CNF
Passenger 3 CNF/S1/8/SU/PQ CNF
Please note the is showing cancelled.
Please let us know how can refund my booking amount in my account.
Thanks & Regards
Dhirendra P. Singh
8087289291 -
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Not able to Log inAmilal Nandewal on 2018-06-19 15:51:51
Dear Team,
I am not able to log in new web. do I need to create a new profile or can Log in with old profile. please suggest. -
Refund amount not receivedmakrand nadekar on 2018-06-22 13:29:35
I have travel in Mumbai to Renigunta & return Renigunta to Mumbai but at the time of travel my tickets cancelled & refund is not received in our account. Please see below our PNR No. for your reference.
1) 8427889272
2) 4144934052
Kindly request to you please send us our refund amount urgently. -
IRCTC new website not available.Ananda Patil on 2018-06-22 14:20:48
Dear Sir / Madam,
I am not able to access / sign in NEW WEBSITE of IRCTC, I cannot LOGIN with my USER ID & PASSWORD.
Kindly advise.
Ananad Patil. -
Account login problemKashinath Vishwanath Mahajan on 2018-06-23 09:59:04
Dear sir/madam
I'M unable to login my account.I have to do some changes in my booking.login name is kvm1966.Please do needful.My registered mobile no. is 9420394273
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About train ticketsChandrakant Umbarje on 2018-06-24 20:20:10
Date 25/06/2018 Train name Hutatma express tickets have been booked.and also money have been paid.but prints not came yet. Please give our prints.
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RRefund against Waiting list ticketS A LAGARE on 2018-06-26 14:23:55
PNR 8429101570 E TICKET BOOKED BUT NOT CONFIRMED WL NO. 19 & 20. jUST NOW RECEIVED SMS STATING THAT YOUR REFUND AMT.IS RS.30/-. BUT I SHOULD GET FULL REFUNOF RS. 150/-. PLEASE LOOK INTO THIS MATTER.
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E Waitlist PassengersVishvajit R Gaonkar on 2018-06-28 14:03:55
Dear Sir/ Madam,
As per recent judgement given by the court that E Waitlist Passengers whose names are not appearing post chart preparation, also can travel/ board the train. And that they will not be considered as passenger without ticket.
Wanted a reconfirmation from your side for the same.
I have a E Waitlist for 7 passengers.
Regards
Vishvajit R Gaonkar. -
Reactive my AccountSURESH on 2018-06-28 19:11:27
Many time sending email or pone call but no reply from irctc side. my login id shpatel62 it is suspended by irctc. but why suspended my account nobody can given to me any reasion i have complain to Indian Railway Montralay
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Mr.VIVEK NADKARNI on 2018-06-30 11:01:46
When it reaches for payment option is selected, it throws message one of the passenger should be verified Adhar Card. In my profile adhar Card no. shows. In earlier IRCTC site I was allowed but in new site it doesnot proceed for payment.
My Mobile No.9619225801 -
Reactive my account user id:-Thaleshri1Prajyot Thaleshri on 2018-06-30 12:51:48
Many time sending email or phone call but no reply from irctc side. my login id Thaleshri1 it is suspended by irctc. but why suspended my account nobody can given to me any reason i have.hopless irctc
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How to take print of my booked tickets?Milind Jagdish Kambli on 2018-07-02 16:58:14
There is option in your new website for print e-ticket,but its not proceed.
I ma unable to take print out of my booked tickets.
please reply how to take print out.
M-9757032988 -
about e ticketSANDIP SELMOKAR on 2018-07-02 18:28:34
sir
i was booked my ticket for haripriya express for 11/08/2017 from reniguntha to belagavi on irctc web site through my creadit card. my card have debited the amount but i dont get comfirmed ticket. and in my irctc a/c flash the msg NO RESPONSE FROM BANK. and also all your customer care number are disgusting not available at any time
so please attend the prob -
Debited money from my accountDr.shridhar patil on 2018-07-06 11:21:00
Respected sir/mam,
On date 6 july 2018 at 10 Am i am doing online ticket from hatkanangle to pune jn on i.r.t.c app, from my Debit card, money(820Rs) Debited from my account but dosnt get ticket, please cradit money to my account -
Rupee issuesHarsh Gattani on 2018-07-06 14:17:03
I have book my ticket through irctc, and haven’t confirmed my ticket so in enquirer section they told me that u got refund in 24-48 hours but I cannot got my refund back.
So , sir I request you give me answers as soon as possible.
Thank you -
IRCTC website is not openingChintanan rane on 2018-07-11 21:33:32
Why IRCTC site is not opening?
It just shows cursor rotating round and round. Please guide me for this. -
reservation issuesshikha solanki on 2018-07-12 21:50:11
I tried booking my tickets but... the reservation got failed and my money got deducted ... pls tell me why?
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Refund amount not received of train cancelledRajesh Tripathi on 2018-07-14 12:12:42
Sir/Madam,
Refund amount of Rs.120/- not received against train cancelled vide below details which was booked online thru IRCTC.
PNR- 8707421972
TRAIN - SURAT BDTS EXP (12936)
DATED- 10.07.2018
Please help and remit the amount in my account.
Thanks & Regards,
Rajesh Tripathi
#8080241122 -
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ticket not bookedmonica on 2018-07-15 08:11:38
I have been booked two tickets today but stated reason as choice not met. can you plese see it and rectify with correct reason and guide me what to do here
transaction detail1 : 100001356169359
detail2:
100001356169344