Hello sir/mam

My name is birender Kumar Prajapati, I am living in Delhi, have pass out in year 2016,By distance learning, my enrollment no. Is PBA498AA130002.
But steel not receive my degree.

Please tell me how can I get the same.

Sir meri sis ne may 2018 me bsc complete ki h uska result net pe show nhi ho rha h uska roll no. 15054216792 h or enrollment no. UGM164AZ130002