Complaints

  • Complaint
    SOMNATH UKIRDE on 2017-08-19 17:52:51

    Dear Sir/Madam,

    The Incident happened today at your Monginis Nasarapur Branch (Omkar Food Mall, Nasarapur, Bhor, Pune).

    Actually My Son Purchased 2 Pastries (Chocalate & Almond) from your Shop. After that My Daughter didn't like the Pastrie so she went there in Your Shop for Replacing. But the Worker didn't allowed the Replacement. so I asked for another Pastrie & I will pay for it & put the Pastrie in Dustbin(We dont want those Pastries & We are Paying for New Pastries). so Then I called customor Care Number (02067240100) from My Mobile Number(7218819848). I also have My Call recordings which I spoke with Customer Care. The Customer Care told me that Fill the Damage Form from The Worker & Give us New Pastries Immigetly & also customer care instructed same to the Worker. so Worker was Ready to Give us The Pastries but when I asked for Bill they told me That if you need bill then We can’t give you the Pastries, so if you want to Launch Complaint then you can.

    All This Incident happened with Me. so If you are Giving us This Dirty Service so We are not interested in your MONGINIS SHOP OR MONGINIS BRAND at all.


    I hope you will resolve my Issue as soon as possible.



    Your Unsatisfied Customer

    Somnath Ukirde

    7218819848

  • very verry poor service
    deva ukle on 2017-10-24 20:29:15

    Very bad verb us at custumer bakwass service kek shop oner poor service in pune dapodi bhranch

  • Sneha dutta on 2017-11-23 12:53:38

    Do u serve cakes in siliguri..if yes which website to follow to put online delivery of cake

  • Choco Brownies
    Shridhar Matkar on 2017-12-20 14:44:55

    The BROWNIES don’t taste ass it should be rather it tastes as the chocolate muffin with walnuts so do change the brownie recipe as the dont taste as brownie

  • Dippen on 2018-01-30 12:04:54

    I have issue in Monginis Swiss roll in the outer cover in roll it has shown white cream but inside it is not why

  • Online delivery
    Vikash on 2018-01-31 17:23:55

    Hi
    Do you deliver products Online? If yes kindly let me know the details.
    Thank You

  • Monginis cake shop
    Deepak waghela on 2018-02-23 11:43:18

    I purchased yesterday we are purchased cake 500gm at Dombivali branch cake is spoiled and test less cake Butter coaches falver .

  • Expire cake
    Kunjan patel on 2018-03-10 00:41:52

    Expiry vari cake aapi che infocity gandhinagr branch thi su karvanu have

  • DON'T BUY cake from MONGINIES
    RAANI on 2018-03-13 13:11:47

    Hopeless cake .. it was stale and very hard by taste it was sour .
    I bought cake on my daughters birthday .
    We cut the cake and taste was very bad and it was stale so no one ate cake.
    It spoiled our birthday mood. Kids were also expecting cake but we could not distribute cake. All kids face were sad

  • Patra
    Arun Patra on 2018-04-23 12:03:51

    Dear
    Sir , i am arun patra prop. of chhaya traders ,at +po. Balichak ,Dist - Paschim Medinipur ,requesting you to that ,i interest on super stockist of monginis brand products for business with monginis in my area.so please contact me & take this matter

  • Pal enterprise
    Suprakash pal on 2018-05-12 17:33:06

    I want distritar ship on your products.

  • complain
    ankit patel on 2018-06-28 08:45:12

    Hello
    i am ankit patel from lunawada Mahisagar. i visit monginiz in lunawada by yesterday and i purchase black forest 1kg. And at that time i am asking for candle so at that time seller tells me we are not providing candle with cake. So i want to tell you, if you are wants 630rs of 1kg black forest, then you can not provide one candle with it! You have to provide. Take action on it.
    Regards,
    Ankit Patel
    9723915971

  • Choudhary
    Ravi Prakash on 2018-07-18 10:02:04

    Sir mai Hajipur ka Distributor hu,firm ka name choudhary & sons hai.Mai kuchch mahino se kam kar rha hu lekin etne dino se kam karne ke bad v aapke company ka koe v employee yaha hajipur kam karne nhi aa rha h yaha ke ASO Pratap kumar singh h jo ki bahot bure employee hai

  • New show open
    Yogesh H Dhamale on 2018-07-18 20:51:55

    How to open monginis cack shop how many deposit and all

  • santosh on 2018-07-20 19:16:39

    मुझे मॉंजीनीज की,फ्रँचायसी मिली है ,और मै shop का फर्नीचर मै मेरे हिसाब से लेकिन आपने याने की कंपनीने appoint किये हुये architect के under supervision मे बनाऊंगा , तो any problem ?

  • Huma Hussain on 2018-09-01 13:18:21

    Your branch in Bihar Ashinyana digha road, employees don't know to how to treat with customers....services were very bad....

  • Cake delivered to me
    Ashwini kulkarni on 2018-12-13 23:27:31

    I want to know who sent me monginis cake today in sangli, maharashtra.

  • Monginis cake delivered to me
    Ashwini kulkarni on 2018-12-13 23:54:22

    I want to ask monginis cake shop who has sent me cake today in sangli, maharashtra ?

  • Birthday Cake
    Niyaz Kurawle on 2018-12-22 18:52:32

    I wants to deliver Birthday Cake for son in Glasgow UK

  • Vimal
    Vimal Parmar on 2019-09-14 12:28:28

    Sir
    Can you please contact me
    966238625

  • Cake test was very bitter
    KIRITKUMAR SUTHAR on 2019-09-18 21:58:09

    I have purchased cake from monginis store in new maninagar. Store person has given old cake. It cake bread test was very bitter.

  • Used Cake Selling By Shop Owner
    Ravindra R Pandagale on 2019-10-16 23:49:27

    Monginis shop jo Navi Mumbai Nerul Sector-8 mai hai vahase aaj ek half kg cake liya...jo alredy cut hua tha n shopkeeper ne uske upar design jo ki alag thi vo karke chupane ki koshish kie....mene Gharpe aane ke baad vo cake dekha jo cut hua tha....Ye ummed nhi thi monginis valo see>_<>_

  • Quality complain and not deliver as per order
    Ritesh Bhatt on 2019-11-01 01:10:04

    I have order car race track cake but received cake with low quality not as per concept order.When I bring this to notice of owner of Mongoinis Maninagar Ahmedabad Gujarat state he behave rudely and threatened me and my family. I have sent cake sample to food quality test and file police complain before branch owner and staff.

  • Bad product
    Mehul Patel on 2020-02-18 09:29:53

    I bought cake from monginis nearby ,after consumption my daughter suffering from vomitting within a hour followed by fever and loose motion

  • Regarding a cake which I ordered on 01/09/22 i didnt get my order ,and all staff and shop owner behaviour was too bad
    Rakesh kumar on 2022-09-06 01:09:36

    Sir I ordered a cake on 1/09/22 but when i went to take it the shop owner miss behaved with me and told ,tour order has been sold ,so kindly look into the matter and take legal action against them

  • Complaint for pathetic cake served to me
    Priyanka on 2022-09-20 07:47:32

    Dear Monginis,

    I regret to inform you that the quality of your cake which I purchased from Neral store was pathetic..

    I took almost 7 small cake for the occasion of my child birthday and I was so wrong to choose MONGINIS instead of other good cake shops..

    I want refund on that cake which was badly spoiled and tasted like hell and also I believe your quality control checks are professional because as per me they are not professional because the taste was pathetic..

    If anyone from our family member after eating that Pathetic Cake could have suffered from stomach infection.. Would Monginis have taken the RESPONSIBILITY???

    If I don’t get any good response on my complaint or if I don’t get my refund I would take this matter to TWITTER And other online platforms which may lead to your brand loss

  • Cake ordered but did not recieved
    Mugdha Gadgil on 2023-10-18 10:45:52

    I had ordered cake yesterday from the shop at Pen,Raigad, Maharashtra but didn't recieve my order. I need refund of the same.
    Also the number given for the location is not working.

  • Bad quality
    Chandan Chaurasiya on 2023-12-24 15:15:26

    I have buy a rasamalai cake for birthday from Malad West near railway station on 22 December when we cut the cake and eat there are very bad smell and test like made with Citrus vere bad experience and field officer also not responding I have video also