Complaints
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Electricity issue in Onkar Park (Ghola)Hira Mandal on 2017-08-10 21:58:55
from the last 2 years the phase of this area (onkar park (Ghola),Sodhepur) has lot of issue. when we talk with operator staff of ghola regarding this ,they dont give us an appropriate answers and shows lot of negative attitude towards the customer. so i request you to pay some attention regarding this issue and take the respective action. we will be waiting for your reply. thank you.
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Complain for Bad MeterNarayanbarh Girls' High School on 2017-08-23 13:11:15
Sir,
Few days ago our local CCC sabang replace the previous Meter and given new one for increasing demand load from single face to three face. But the new meter now no showing any number to the meter display and no light flashed on the meter. So please take the necessary action as soon as possible.Thank you. -
Frequent power failure at Ganganagar, dist : north 24 parganas, Pin 700132.Uday chaudhury on 2017-10-10 10:59:03
Myself Uday chaudhury, having WBSEDCL consumer ID 153126897, address :Ganganagar more, old jessore road, dist : North 24 Parganas, WB, PIN 700132, Registered mobile no 9433001342, e mail I'd :uchaudhury1956@gmail.com.
Regret to inform you that I am holding electricity connection 3 phase since last 25 years, I have noticed that on daily or regular basis there is Frequent power at my residence on an average 3-4 hours a day.
Other phase/ grid existing in my area having lesser power failure.
I have informed the matter to local ganganagar customer care office, as I found it is made by local electricity technician.
Inspite of no shortage of power or load shading in the area,we are suffering this power failure situation daily on regular basis.
In view of request you to arrange corrective action through competent authority.
Thanks®ards
Uday chaudhury
M 9433001342
Consumer I'd 153126897
E mail :uchaudhury1956@gmail.com -
Load shedding without any noticePrasanta Bhuiya on 2018-01-02 13:40:31
There are frequent load sheddings in Uttar Joybill, Bhuiya Para, Nischinda, Howrah- 711205 without any proper notice. Inspite of complaining Bally and Kona Supplier, it always fell on deaf ears. I hope you look into the matter soon.
With regards,
Prasanta Bhuiya- 132105995 -
Electricity BillSubhash Chandra Saha on 2018-01-18 15:40:30
Sir
We are receiving averaged quarterly bill in advance with option to pay at a time or in monthly which confused us when rented the house. It will be useful if the bill is prepared monthly which will be easy for consumer to pay comfortably.
PL think over my appeal.
Yours faithfully
Subhash Chandra Saha
Chand Mahal Apartment
Hakimpara
SILIGURI
M# 7838272625 -
Bad sarviceprobin kumar Das on 2018-04-14 17:38:00
Two monath over but,New canection Did not come yet.What i do now?
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complain against single phase,low voltage,power failureMUKUNDA PATRA on 2018-05-23 20:40:37
Respected sir
We are the villagers of Harma,p.o: gobardhapur, p.s: pingla.we have been facing serious problem of electricity like,single phase,low voltage,power failure etc. we complained toll free no,also complained to the substation secretary.but we would not get any fruitful results.my consumer no202130270,212537603ete.
So request to the authority to take strong steps. -
Main fiber cut lamppost from my houseSanjit Chandra on 2018-06-09 00:11:23
Dear Sir/Madam
This Sanjit Chandra,my consumer ID is 115143092, we suffering main fiber cut lampost from my house from today evening. Total fiber fallinng on the way. Maybe will accident othr public. I have two docket number one of the 16241529 and second docket number is 16241234. Please do something very urgent. -
Survice cable faultTapasi kundu singha on 2018-06-09 08:09:56
From yesterday (8/6) evening power is fluctuating in my house. Then at 10 pm no power supply. I launch a complaint at 11pm( complain no 16241820). But not no one attached. In WBSEDCL web page the complain is automatically closed without attending. So sad.
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Power cut in my place in this intolerable hot nightSomen Mondal on 2018-07-20 04:08:24
It has been more than 4 hours.That the electricity is cut in my area. The reason behind this is unknown to all so plz can you help me that when the electricity would come . Because it is not tolarable to lie down..
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No electric power from 1/8/2018Laxmi Bhuniya on 2018-08-02 21:48:39
I call to customer care yesterday got docket no 17617482 but till time condition is same no one came and check.
My consumer no is 103035123, contact no 9051174270, address is Rania, Saratpally, near Deshbondhu park autostand, Bansdroni, kol 700154 -
Illegal posting of eletricity Pole in my Landpradip on 2018-09-11 23:35:29
Hi Team,
WBPDCL has installed a Electricity Pole , in my Land, Last week without my Permission, Illegally.
I have registered a official with WBPDCL & the complaint received copy is attached hereby.
My Customer Id is 132095799
There has been no action for the last few days, only empty promises and doing nothing. So Kindly expedite immediate action & requesting you to look into this matter with Utmost Urgency.
Thanks & Regards,
Pradip Chakroborty -
No electricity 1 monthsAnimesh Pramanik on 2018-09-14 15:29:42
Dear Sir/Madam
I inform that, We have no existing zones in the last few days there is no electricity( 20.08.18 to 09.09.2018).We all submitted an application Rudranagar electricity office ( 21.08.2018).Electricity officer has any repetition.They say that it takes 3 months time. .As I have complained so many times regarding electricity supply but there is no response from the Rudranagar electricity office.My consumer id 102480807.phone no 8972896726. This is my kind request to u that please look into this matter .
Thanks & Regards
Animesh Pramanik -
bill paymentsudarshan karmakar on 2018-10-10 17:45:38
Sir,
on 05/10/2018 i tried to pay electric bill for Rs 1834.24 for Sept to Dec 2018. Computer showed transaction failed. Again I tried and again failed. By this way twice my account was debited but not credited. Double debit was happened, should be reversed by double credit. No credit was given yet. pl see the details. Transaction is done by debit card.
Account no. 3912 0002 0005 8154.
amount - Rs 1834.24 each. Date 05/10/2018.
E Com 266755283886 and 266755255301
WBSEDCL.
Solicit your immediate redressal.
Thanks,
sudarshan karmakar. m-9874435222 and 7003618362 -
No powerPranab Mondal on 2019-08-17 18:39:41
Dear sir 15th August 3:00am power supply off till now no power supply please sir look the matter.
Thanks -
Please helpMadhurima Das on 2020-05-24 09:45:19
For last 92 hours there's no power supply under SEB, no lineman upfront active to help thousands of residents, the counsellors are not willing to help but are fully enjoying the privilegesof being under ruling government. No helpline or didi ke bolo is working under this emergency.
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Vill denuiAdhir biswas on 2020-05-24 23:59:47
Sir my vill no power 20/05/20 to 25/5/20 no respond dignogar safli plese chick
Vill denui
P.o arbandi
Dist nadia
Pin 741121
Mob 8167863606 -
Very very very Bad Electric SupplyAnimesh Dari on 2020-06-11 02:42:01
Sir i am a customer of WBSEDCL.last 8mnth we are facing a very very bad service from My Electric Supply.... No bad weather but at mid night,at noon Electric Supply off... What is this . If thus problem not solve then we are gathering in power supply office and many more.
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Huge electricity issueSabir Ali Mondal on 2020-07-29 02:15:25
I am a customer and suffering a problem from few days ago the problem is that a single street electricity connection attached with a apart area connection. Whereas we are called up at electric supply number whose are replied please wait engineer is working on the same. A single question on my mind why should you taking a permanent solution on above subject.
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Subject: Grievance against calculation of electricity unitNikhil Ranjan Sen on 2021-07-01 00:46:23
consumer ID- 122002639
Name - Sri, Nikhil Ranjan Sen
Address- BJ- 399 , sector -2 , Salt Lake , Kolkata- 700091
grievance against the electricity consumption receit's , unit calculation of months April , May , June of 2021.
The printed unit calculation on the receit received today is 1870 unit , total of three months.
It would be very helpful if I can get a calculation of units of the above mentioned months
seperately in accordance to each month's unit consumption . -
Customer care's ignorance.Akash Chandra Kundu on 2024-02-12 13:01:47
I was calling again and again but they receive the call and stay in silent for a while then disconnect after I chose to talk to executive very bad service.
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Complain regarding delaying the change of nameIndrojit Naiya on 2024-03-16 18:00:06
Respected Sir/Madam
I Indrojit Naiya, residing -C-31,114 Arabinda Park,P.O-Purba Putiary,P.S-Regent Park, Kolkata -700093. My consumer number-101997273.has applied for changing the name of my meter on 17.01.2024.It is passed two months so far now. But it is still not done. So you are requested to take necessary arrangement to do the same as soon as possible.
Thanking you
With regards
Indrojit Naiya
Mobile number -9564351063
Date-16.03.2024