Not a right place to shop
you never get responses on the appliance delivery date
customer care play around from Morning to evening saying server is down

Please note that you (Bajaj Electronics, Paradise, Sec- Bad, Hyderabad, ) have delivered defective refrigerator to me. I ask for replacement and I hope it will be done soon.
Hello Samsung Team,
The refrigerator again has cooling problem. Today, your representative Mastan (9032315533), has checked and confirmed that it has gas supply Issue.
This is new refrigerator bought on June 21, 2017 (see below e-mail). The representative came that time and fixed the gas supply issue. Now again the same issue. So I do not want it repaired again as this is new product.
I argue that replace with new one as the product has delivered is defective one.
Looking forward for your response.
I hope so you will action as soon as possible and I understand & hope you respect my time.
Thanks,
VJ
9989311825
HYDERABAD

Vijay K. Sunke
Tax Manager | Deloitte Tax Services India Private Limited
U.S Direct: +1 678 299 0487 | India Direct: +91 40 6747 0487
Fax: 615 750 6837 |
vsunke@deloitte.com | www.deloitte.com |


From: Support India [mailto:support.india@samsung.com]
Sent: Saturday, July 1, 2017 5:46 PM
To: Sunke, Vijay Kumar (US - Hyderabad)
Subject: RE: FW: Samsung Refrigerator/complain**urgent please**


Dear Mr. Kumar,

Greetings of the day!

Thank you for sharing your email with Samsung and providing us the opportunity to assist you.

We apologize for the inconvenience caused to you.

As the query needs a discussion therefore we request you to resend the E-mail with complete information so that we can provide you resolution to your satisfaction at the earliest.
1. Primary and Secondary contact number
2. Product model and serial number
3. Date of purchase of product
4. Complete address with area pin code.
5. Any job sheet number (If available).

It is our goal to make our best attempt and provide the best solution available to resolve your issue as soon as possible.

For any further assistance you may contact our Customer Care Support Team (24*7) on numbers 1800-40-SAMSUNG (7267864).

The Reference number of your email is 3713150376.


You are our valuable customer and we appreciate your patience in this regard.

Warm Regards,

Munesh Kumar

Technical Support Team

Samsung India Electronics Pvt. Ltd.


--------- Original Message ---------
Sender : Sunke, Vijay Kumar (US - Hyderabad)
Date : 2017-06-30 23:02 (GMT+5:30)
Title : FW: Samsung Refrigerator/complain**urgent please**

Hello Samsung and Bajaj consumer care,

I bought Refrigerator and delivered to my home on June 21, 2017. After contacting the Service Engineer (Mr. Shashikanth, cell no 9032315544) for 5 times, he responded 6th time and also I called customer care for 3 times requesting for Demo. At last Mr. Suresh came today and he mentioned that some issue and Refrigerator is not working and he said he will send another Engineer. I don’t want the new Refrigerator to be repaired, so argue to replace with new Refrigerator and compensate us for the pain we have gone for these 4 days till date.

Also MR. Gopi Krishna, office Manager, from Bajaj Electronics, is not responsive. At the time of selling, he spoke to us very nice and once the product was sold, he was different person.

Please find my Invoice.

My address:
Hyderabad
Purchased form

Looking forward for your response.

9989311825

Voltage stablizer complant his 15. days. No repair. No.visit engineer. 15 days over not satisfaction bajaj electronics consumer

No technician is sent after 2 to 3 days of complain

Recently we have purchased the lg tv at vanasthalipuram bajaj electronics on 16th october 2017 almost 10 days back tv was not coming complaint given at branch level there is no response technician came and tell that panel was damaged so replace the panel we approched to head office on 15th november immediately
manager mr.Prasad called and un due language with his mobile number 9989908880 there is no response and number was not given by his staff ... We approched to head office number is 23230244 one female executive given a propoer response and call back us from manager ..,
please solve the issue as early date..,

I have purchased a Washing machine on 11th Nov & that time your representative told that within 48 hrs he will send a service person for demo but 96 hrs also no one came. Your representative is also not receiving my calls. The experience is very bad which is not expected from Bajaj electricals. Hope by tomorrow I will get a demo. My invoice number is - 17191

It's more than 4 days but still I didn't get a demo from your service person. My invoice number is 17191

Am trying to book fridge online through bajaj card but y its showing that bank has declines your transaction and again its showing to try after 30 days why?

i have purchased awashing machine on 5th jan on emi and i dont no the 1st emi date so please send a massege to my regestid number my invoice no.1207/17G/S-45622

I have purchased electronic items and got coupons for lucky draw.Yesterday 8th Jan lucky draw was there,
require lucky winners c.no so that i can cross with my coupons.

Trying to call customer care no response, trying to call the show room from which i have purchased product no response.I the phones are not working why to give phone number in website.

we purchased LG TV 49"on dewali festival at time of gift of speakers 2 numbers not given due to no stock we are asking number of times there is no respond

I purchased LG LED 49SJB00T model, bill no.2101/176/9-2437, dated 19th October 2017 , TIRUPATI,Branch. I have request number asking there is no respond due to no stock please kindly provide the sound bars

1. I made full payment on Dec 23, 2017 for Bosch Washing Machine 7kg Model No. WAK20161IN, from Bajaj Electronics, Near Paradise, Secunderabad, vide Invoice No. 1216/17G/S-21042, dated Dec 23, 2017.

2. The said product was delivered to me on Dec 28, 2017.

3. On Dec 30, 2017, a Technician (+91 9849104849) from Bosch gave us the Demo, which was fine.

4. On Jan 25, 2017, the washing machine in daily wash clothes mode was hardly taking half a mug of water from only tray one and the countdown of the timer was in progress with no spin of the drum at any given point of time.

5. We checked the water pressure at all points and were fine.

6. On Jan 26, 2018 I called on the above said technician to see if I can get any help. He said we will have to lodge an online complaint on the toll free number and we immediately lodged an online complaint on 18002661880 and the order ID received is 04735614339.

7. On Jan 27, 2018, one Mr. Ramu, technician – Bosch +91 8686586965 came and after an inspection reported that a part has failed and that it has to come from Germany for which it would take 3 days.

8. Can you imagine, that the said new product failed in less than a month from the date of its unpacking, installation and demo on Dec 30, 2017, which is really painful to us, as we feel we are cheated and now they are making us run errands.

Now, we are at the mercy of Bosch and are repenting for having bought a washing machine, that is useless, as the after sales service during start of the warranty period itself is hopeless and the attitude of the technicians were also rude.

Our's is a budget hotel where we have bajaj geezers and those are not working from 2 weeks so i request you to repair them.

Very very poor service in installation of led tv

Till now I have not received Bajaj card & customer care member s not responding & how contact u

Respected sir,

I had purchase Electronics(LED, WASHING MACHINE, WATER PURIFIER,FRIDGE) from karmanghat branch last year July.

I got 8 months installments started from Aug 2017, till now I have paid all the installments, but now I didn't the installments completed msg or Email.

I am worrying that they will deduct extra instalments from my bank account.
Kindly guide in this matter.

I purchased Samsung Air conditioner (18NV3 HETU) vide bill No 1217/18/S-39 Bill dt 01/04/2018 at your Vanastalipuram outlet. Installation has not properly done.We observed that Water seeping from AC's thicker copper pipe. Please send the technician who knows & Understand Telugu very well. At the Time of installation of AC Your technician Yonus has come for installation. Please dont send that technician. Please send the technician on Sunday ie; 22/04/2018

I didn't received the card.

Please tell ur customer service contact number

LED tv block shadow on middle screen

Hi Team, Purchased Sony LED TV 40W672E on Dec-4, 2017 in Bajaj Electronics Dilshukhnagar, Hyderabad(Invoice No: 1210/17G/S-12377). while purchasing TV they said, it is having gift (Sony USB portable charger) but as of now stock not available, will deliver in 2 days. every week i'm calling same response call next Tuesday. I'm fed up with wrong promises.

I have bought washing machine and all emis completed till may month but I got a message for last EMI to lay next month. Please solve this issue

Hi team,
I have issues with my Panasonic TV I am only able to see black and white picture I tried calling to Panasonic customer care but there is no response and the number is not getting connected please look into this issue as soon as possible reply back to this email with your contact number so that I can book a complaint order service request regarding this thank you

Respected sir
i purchase a new cook top in december.but the crystal of cook top is broken.i complaint many time but the bajaj employee taken no interest.i call customer care no then he gives no but these no is not working.some no takes no call and some no call is not going.these no's are 9984689293 and 05224938931. so i request u that u taken action on these imployee and solve my problem very quickly.
mobile no 8052641139
6387362312

They are delivering the Display pieces instead of a new brand piece from the showroom..Always this is happening with them and for myself this is the second time they are cheating the customers.

In card holder of bajaj electronics...need help on duplicate bill copy


Please call me on 9949777200

Urgently

Nobody can give response in your"s shop in tolichoki branch in hyderabad there is no any customer care

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Dear team
Dear team
I'm purchase selling fan on date 8th april 2018 but this fan not working already two time visit your execative in my home but this problem not resolved kindly replace the my fan

We are having a prime location for showroom in hyderabad. New paradise lodge Moazzam jahi market Hyderabad
Kindly contact Mr syed Omer Hussain 80747 82795

sellsman not given respect to cusumar and talk bad words

Given misleading ads in the newspaper informing that customer can take any product by paying Rs.1.and with 24 months EMI and 0 percent interest. But reality is totally different.

Sir, we have purchased Electrolux Ac S18E3
With invoice number KMP/16/2592 dt. 18/4/2016 from your showroom suchitra Circle, Kompally, Secunderabad.
We would like to inform you that our compressor is not working as there is a replacement warranty for the compressor is there. Kindly replace with the new one.

Previously we have contacted Electrolux also before 20 days back and we have got the reply as below.

Mr. Venkat,



Good day.



Apologize for the service concern you are facing in Electrolux Aircon.



Electrolux had to exit India region in March 2018 and currently, we are left with no manpower to resolve the service concerns of our esteemed consumers like you.



Would request you to get your product serviced through a app based service team / third party service center.



Apologize again for our inability to service your product at this moment. Hope to connect back in future and assist you.


Best Regards


Krishnakumar Menon

you have been offered 2000 cashback voucher to electricity bill for me but in the way of redeme that promo coupon not access in your bajaj mobikwik app
hence the reason there is no option of providing of TSSPDCL.

so kindly requesting you to please provide neccessary information so that coupon can in other mode of payment .

D.no.8-1-364/1&2 tolichowki, Hyderabad in Bajaj electronics we purchased a 3 products 2 products is delivered successfully. 1 product is undelivered still now purchased date is 07/03/2020. In bill 2 numbers are provided we are unable to contact those numbers because those two numbers are getting switch off. My contact number is 7799811909.please reasolve the issue as soon as possible...

Am purcheeased panasonic 43 inch TV in nallakunta bajaj electronics on july 01st 2020
Almost 50days complted your pepole and panasonic pepole not responding
Kindly iodate me immediatly
Other wise i will go to complint againist bajaj and panasonic at police sttion and conusmer forum also .

Purchase details
Invoice no : 1223/20/s-3506
Product : th 43GS490DX 43 INCH LED TV

Regards
Mahesh donthu
9550146442

Yesterday i visited along with my brother Anand and my contact number is 9985449403 purchased a IFB 8 Kgs washing machine at S.R nagar branch Mr. Yaseen misbehaving with us and other staff and insulting us we came for just time pass not to purchase. Please take disciplinary action on him.

I have purchased Samsung m31 mobile on9 th September 2020from Bajaj electronics frm kothapet branch ..it's getting very heat wen i went store to complain abt this issue they just ignored and told it's not our responsibility to solve your problem..u just talk to service centre we are not responsible for this..is this the service they are providing to customers ???

Without wearing mask and worst behavior using unusual language.
Hyderabad city
Hasthinapuram branch

Y u people blocked my card without any information

Bajaj Electronics showroom Peoples charge to customers without bill and did not providing proper bills

I have purchased an IFB Washing Machine of Rs 23,900/- when we ordered the product at delivery they are demanding 400 Rs extra. this thing they haven't told while we are purchasing. im really disappointed with Bajaj Electronics

We have brought Voltas AC 1.5 ton, 5 star, from Bajaj Electronic, Vanastalipuram on 4th of Apr 2022 and installed on 8th Apr. Its worked on same day only. We have called multiple times to Voltas customer care number. As of now its not resolved.

I think only Bajaj Electronics are only responsible as you people are collecting money from customer and delivered damaged product.

Before 6 months back I brought all products In Bajaj electronic but yesterday I went to bajaj electronics Panama showroom near Chinthalkunta in this show room there is no responsibility about customer I went to buy a new product there is no one is there for asking about h product . Actually I went to buy a sound bar this section in 1st floor main entrance ,in main entrance There is no caring so I simply went out and I gone to Vijay sale I never expected in Vijay sales excellent customer receiving I love and like Vijay sales I would like to suggest Vijay sales for all my family members and friends and I promise never I will didn’t go to bajaj elections thank you for customer receiving in Baja electronics worst showroom Panama near Chinthalkunta Baja electronics

Raised a complaint about my ref but still no one came and no one helping to resolve.

I am received a invoice bill on my Phone dated.17.11.2022 6:12 PM
Product Name. Redmi Buds 3 Little Black (HSN/SAC Code.85183019
Amount shows of 0.00/-. But not yet received any item please check and clarify me

Me and my brother went to bajaj electronics hayatnagar in view of buying a new smartphone. We decided to buy Vivo Y200 5G. We did payment and the salesman did packaging which was out of our sight. He showed us only phone and we trusted him because we trust bajaj. In the morning when we saw, there was no adapter of charger as soon as we realised that we went to showroom. By the time we went showroom was not opened. After sometime when I went and asked, they were rude and told it will take time for the phone we bought yesterday.
We are ready to file a complaint in police station for the loss we faced. We are ready to go to any extent regarding this issue.

I have ordered refrigerator on 7th apr 24
And still not delivered
Worst response seen ever