i buy tcl 49 inch. In janury 2017 i call to customer care centre today for complaint of tv ssound not coming but no taking any action

Sir, I am sorry to say that I have lodged complaint No. 3996001-S for installation of TV for last 8 days. But no one is response to my repeated request. I surprised, such large company have such bad service engineers.

Sir, i had purchased an led tv 39 inches and received through amazon on 05-09-2017 Order No 407-183596601312362 dated 31/08/2017, Invoice details GJ- SAMC-1004-1718 Dt. 31/08/17. From that day i had registered with customer care for installation and not given reference number. Till date i has not received any person to install my tv. Continuously i am doing phones to customer care and they are saying today surely it will install. I make complain to customer care they say your complain is registered our technician will be reach with 12 Hrs but no one come same thing repeated 3 times. Today customer care saying with in 48 Hrs our technician will attend your complain. TV in not sowing proper picture .


Thanks and Regards

Mahesh Sharma
DGM Engineering
Solaris Chemtech Ind. Ltd
(9909922705)

hamne mobile dilar se TCL560 mobile liya tha.kuchh din baad usme auto on of ki problam aa gayi hai hamne dilar se mobile ki shikayat ki to usne tcl service center bheja tha par bo nahi hua ab cumpni se uska kuchh ho sakta hai kiya

I bought led TV but no one came for installation

TCL 124.5 cm (49 inches) P2 L49P2US 4K UHD LED Smart TV (Golden)
I have read the reviews on Amazon n it’s all negative . However I would like to know about your product is really that bad. As I’m planning to buy one

Dear Tcl team
I have purchase one TCL LED 49 inch smart 49 p10. After six month I have face the problem in Tcl television LED. Led show screen lining. Last 3 month I have log a complaint in your toll free number but till date not solve my issue. your higher management person Balwant Rana & Kavita service head India ask everyday your LED will replace by company. but till date no response by company and no response by service team. everyday fake commitment in both of persons. so kindly help in my case.below mentioned my complaint number with all detail

note- i have last time write the mail if no solve my issue i am going consumer coat and file the case.
i am watting for last 3 month for this case

complete no-12786101
complete no -16008301
complete no -10767301



thanks
deepak sood
9463123453

I cannot watch live TV channels from Jio TV, I have already installed hotstar with login. Please solve this problem as soon as possible.

Dear Sir,

We have purchase new TCL LED TV 32 Inch at 20-AUG-18.

till now installation team not reached my location.

Kindly advice.

Dealer Name: Satya Agencies


Thanks and Regards,
Rajeshwaran S.
Nxt Level,
Mobile No : 9600561269.

Dear Sir,

We have purchase new TCL LED TV 32 Inch at 12-AUG-18.

till now installation team not reached my location.

Kindly advice.

I bought 49 inches tv on Saturday.For nstalltion I have sent 3 mails and about 20 phone calls for which no reply and I did not a get a call back as I want immediate action to be taken and get a feed back pl help

9444047207

3 days ago I buyed tcl 49 inch tcl smart TV via Croma showroom.i find some malfunctions on that tv.it shutdown suddenly,sometimes video is playing but audio was disabled.then it was hanged..then switch off the TV it will be go normal then it happens continuosly.pls do something for this.

I am purchase amazon store TCL TED tv With 18 month warranty .this led tv is defective 26 july i have camp lent to TCL costumer service center.visit in TCL Engineer found foulty is pannal .but TV is display is vertical line.

thanking
Rajeev
98393030400

I had made a complaint on 15th sept 2019 regarding picture quality is not clear and several lines on screen. After submitting online complaint I have got complaint no IN920192279101 and saying that engineer will came with in 48 hours for attending the complaint but after 4 days engineer came for attending the complaint and says that panel not working properly so I send a request for new panel but after some days no reply from their side so I call to customer care no regarding my complaint but they said panel not available with company so on 26 sept they send for full out replacement but from 15 th sept to till date 16 th October I didn't receive any confirmation from TCL.As per my call record I had made minimum 50 to 60 call but answer is that we don't have any updates for your complaint.Now I don't have any option to make an complaint against TCL. Please take it on priority and resolve the issue ASAP

Called 3 times to customer care but all the time staff has given fake comittment and harass and waste my precious time and after that all still my small query was not resloved , so pls required some senior staff to intervene in to my matter and need sloution.
Regards
Sanket sheth
0909053963

I bought a TV modelp348 through Amazon vide invoice dated29/09/19 rec'd in October 2019 I am seeing a white line on the left side of screen send your engineer to rectify it

Purchased TV LE D 55 inches on 29 Sept. 2019 from HariOm Retail Pvt. Ltd K 44 Lajpat Nagar vide invoice no LN 1121/192 dated 29.9.2019. It is only four months that TV set has become non functional An engineer had visited after lodging complaint on 20.2.2020 but unfortunately he has not been able to find the exact problem and thus couldn't rectify. Very shocking at the supply of fake items by the company and also the luring the customers by dealers about the fake items. I would appreciate for the replacement of item by new one immediately. Regards

Tcl 43inch tv aawaj aa rahi he lekin screen black he 9424402676 warranty period

TCL tv 43 inch aawaj aa rahi he Lekin screen black aa rahi he

tcl tv 43inch aawaaz aa rahi he lekin screen black aa rahi he

My smart LED TV panel issue smart TV not replace manager Vivek Ji not replace LED against complaint manager please my complaint take action now urgent basis TCL service bad service zero rating

My smart LED TV panel issue smart TV not replace manager Vivek Ji not replace LED against complaint manager please my complaint take action now urgent basis TCL service bad service zero rating

यह टीवी dg1 से लिया था 3 साल की वारंटी के साथ अब यह टीवी अब यह टीवी चालू नहीं हो रहा कोई भी कंप्लेंट लेने के लिए तैयार नहीं ना ही कोई कॉल उठा रहा है ना ही कोई बात करने को तैयार है मैं परेशान हूं मैंने यह टीवी 16 फरवरी 2020 को दिया था प्लीज समाधान बताएं

helo sir im umamaheswarrao 9640300643
complaint is
tv43 android tcl our company march 2 date tv purchacd complint is no disply coplaint raged date is 11/08/2020 day oftha tommrow is technician coming tv checking completed tv replacement in 2 weeks service center not responding service name universal company khammam telangana 507003
complaint no IN082020022737-1

My TCL LED in Warranty period
My TCL LED has sound problem

My Complaint Job id - IN092020073582-01

it has been more than 20 days the complaint is still not resolved . Very much disappointed with the TCL service.

Pichhle 4 mahine se hamari t.v kharab padi hai par apke idhar se koi positive response nahi aa raha customer care me call karne se bhi koi sahi response nahi aaya Hume humari t.v thik chahiye.

Tcl bed product

This is in continuation of my first Mail dated 18th March 2021.

I am deeply troubled that retailers like you come up with novel excuses and avoid admitting to their faults only to frustrate and infuriate helpless customers like me, seeking logical conclusions for the endless problems encountered in buying a TV from your Brand. It is most unfortunate and terribly disappointing.

The incident dates back to 12th January 2021, when I bought a TCL 55" 4K Smart LED TV, Model # 55P715, costing Rs 46,000 (inclusive of taxes) and it completely stopped within 60 days of purchase. It's more than three weeks now that I am reaching out to everyone in TCL on an almost daily basis, but no solutions are coming through. Your service manager assured that a replacement of the TV would be done once they are allowed to identify the nature of a fault, and now they have given the reasons as malfunctioning of Display Panel.

Even though I'm a common man without technical knowledge, I understand that Display Panel is the primary and critical component of LED TV. For it to malfunction within 60 days of purchase is not acceptable to me. I will not accept anything other than a TV replacement.

I genuinely hope that you will initiate appropriate actions in giving a TV replacement instead of doing time-wasting tactics and instigating me further. It is time that you guys admit the fact gracefully that the TV supplied at the time of purchase was a faulty one and focus on consumer satisfaction rather than unwarranted frivolous communication.

If I don't get to hear from you with a firm confirmation by written that TV REPLACEMENT would be given within 3 days from the date of this email, you are forcing me to sue your company in Consumer Protection Act.

Tv model = S6500S
32 inches
Android TV
Complaint register number = 8500337740
My Complaint Id :-N042021076792-01

Hi team
My Name is Hareesh.
I'm purchasing TCL Android Tv.
Tv picture is
Showing block only. Tv screen no images.
I'm log the complaint 03/04/2021.
2 times visit the Technician but not resolve the problem.
So i want replace to new TV or refund the money.
I'm already waiting almost 23 days.
Not waiting in more days.
So fast clear to my problem immediately.
My Contact number :- 9014498652.
I'm already 8 days back log complaint in mail but no responding and no reply.
fully late service and no are not responding. tv repair Only for service centre not my home why are not repair to my home. repair only for service centre you can modified the already repair TV's. where are the proof in only new parts to changes in my TV. I'm not believe to Service centre. I'm purchasing new tv just 3 months back. I'm fully disappointed. no one are responding and no one are take care my problem.
I won't replace to New Tv

मुक्काम पोस्ट वाहेगाव साळ तालुका चांदवड जिल्हा नाशिक 9730689572

Tcl Tv so bad ND more than bad tcl complaint 6 time give a complaint but no any response every time give me a bad TV

complaint my tv

I want to know my complaint no. of mobile no.- 9752407729

Dear sir,i bought ifflacon tcl before one year, please contact mob 9335300950

Hi

PLEASE READ CAREFULLY TILL THE END IT'S IMPORTANT.

I factory reset my TCL tv by mistake and now, I'm having trouble going through the QR scanning code and all that. All I need is, your help to get me through the QR code scan, to know what is the code?

Note: Also the thing is, everytime I scan the code, it'll show me the link, so i tap the link and it takes me to this website (UC.HUAN.TV). It's like, they want me to enter my phone number & password or something because the problem is, the languages speaks Chinese and I don't understand and don't know what to do.

I'd wish if you an attached box so I can attach you the code.

PLEASE CAN YOU HELP?


Looking forward to your response



Kind Regards:
Steven T

Hi,

I am Anuroop from Kerala. My complaint registered mobile number is +919526082160.

Dear TCL Guest Your Request has been registered Job ID is IN112021013296-01. In case of any assistance feel free to call us on 18004190622 Toll free. https://www.tcl.com/in/

The above given is the job ID.

I have registered a display compaint for my 55 inch TCL Smart TV on 3rd November 2021 which is under company onsite warranty. It's almost 80 days I am waiting for my replacement. Everyday I call customer care and they tell me that I will receive the TV same day. I have two numbers of the service team

+919349250049 and +916282885585

When I called these numbers, I got the information that they have my new TV, but they are waiting for the transportation for the last 18 days. How weird is this. Even no one in the customer care is able to handle my problem. This is not the right way to handle your customers.... I don't know what to do.... So I am forwarding this message to whichever online sites possible if no action from here also.

Hoping to hear from you soon

ANUROOP SUBRAMANIAN
+91 95260 82160

I TOOK TV 2 MONTH AGO TCL "43" INCH BUT IT'S PANEL IS DAMAGED AND NO ACTION IS BEING TAKEN TILL NOW. WHENEVER YOU CALL CUSTOMER CARE , EVERYTIME THEY INCREASE THE TIME. NEITHER THE LAYER IS COMING NOR THE TV IS EXCHANGING...
PLEASE RESOLVE THIS PROBLEM AS SOON AS POSSIABLE

I have purchase tcl android tv dated on 23 jan 2022 now your product panel is damaged i have complaint so many times but there is no response on your side
whenever you call customer care always extended the date, not giving any solution