Complaints
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complaintbenny.m.j on 2017-10-22 15:49:50
one touch select simple sugar monitor not working...no display
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HaqTaj on 2018-06-14 15:08:42
I just brought one touch online and it's a few weeks old however I am unable to get the results and getting error 2 in the machine.pls respond immediately or else replace the machine.
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Regarding one touch zone numberSrutha keerthi on 2018-12-14 14:09:45
Hi am using OneTouch glucometer since long previously I used to send my zone number and get some points but unfortunately I missed your contacts and procedure of sending the details, please do help me with the details for sending the zone number...
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ReplacementShikha chakraborty on 2019-01-08 10:37:41
I had purchased a one touch ultra blood glucose monitoring system on July 30, 2011. Which was under the life time replacement offer. My machine is showing H1 for every test I do. But my lab reports are less. Please do the needful in the matter. My contact no is 9748151178
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One touch warrantyShruti jatia on 2020-05-07 20:02:20
How do I register my one touch (blood glucose monitor)purchased machine?please i need some guidelines.
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One touch strips are different than old oneMohammed yakub khan on 2021-06-30 12:14:50
One touch select simple strips are different than old one. Why this happened i took it in appolo pharmacy for 600 and now its not working
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glucometer not workingMOHAMMED IQBAL on 2021-07-10 16:07:57
hi,
i bought onetouch ultra glucometer from UAE. its using in my home in kerala . thrissur. few times use. after not opening device will replace battery. again not working. so let me know where i send it for service in kerala. thanks
9400713680 -
Replacement of lancet device(pen)P . N . DHAR on 2021-12-25 22:05:42
Sir. I am old customer of your gulcometer machine which I purchased some years back. Unfortunately lancets device ( pen) has became free ( not working ) Hence kindly replace it if possible as per your policy.
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Glucometer not workingMeher Khodaiji on 2021-12-27 23:16:26
Dear Team,
I have a J&J onetouch ultra glucometer.
It isn't working.
I have checked the battery too.
Pls advice. I stay at Jogeshwari. -
Check up of one touch ultra reqdShyam vanwari on 2022-03-20 19:19:10
I want to get my one touch ultra checked up asap, i am located at sion
Pls advice service centre in mumbai asap -
One touch ultra gluco meterBenny David on 2022-06-08 14:23:57
Gluco meter stripe purchased from medical shop which is not working may be the machine was not used long time
Can I buy new from you
Benny David
00918848740734 -
On screen Black DotRanjitbhai on 2022-09-18 09:50:16
I had bought ONE TOUCH glucose monitor system with offer Of lifetime replacement for my Father and system was working good .....but last few months facing problem is....on screen big black dot so digit not see clearly.......pls do something your needful help..