Complaints
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Damage tabSuniladhikari on 2017-04-01 16:56:51
Jab Maine datawind ka 3g7x tab order karaya aur jab wah tab mere ko carrier ke dura aya or us package ko khol ke dekha toh tab ka display or touch dono broke hua the Maine customer care service se baat kiya toh unhone kaha ki 15 day wait karna padega maine kiya wait phir unhone kaha woh tab ko post kar ke bhej do AMRITSAR service center Maine tab ko amrit sarservice center bhej diya or uske bad se mujhe nahi call aya company ke taraph se aur jab mai call karta hua toh busy ya dusre ke call me busy he yahi batata he aur ek bat kahna chahta hu jab v mai pahle service center call karta tha toh bahut charge lagta he aur call receive karte he 15 minute ke bad (sir mai kiya karu please mera complaint 8092489501 no per darj he
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datawindG Laxmi Narayana on 2017-04-10 15:50:14
naku yelanti gifte kupan raledu mariu scrachcord raledudayachesi vembade pampandi
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keybordpintu barman on 2017-06-01 14:57:03
sir
my order I'd is =ccadu37-1 registered with no=9933341072 and name Pintu barman.23april 2017 I had revived tad but key bord not recived.so my keyboard urgent send to me. -
kaushik kumar on 2017-07-18 16:01:34
Damage tab Suniladhikari june 19 2017
Jab Maine datawind ka 3g7x tab order karaya aur jab wah tab mere ko carrier ke dura aya or us package ko khol ke dekha toh vah damage tha broke hua the Maine customer care service se baat kiya toh unhone kaha ki 01836668500 par complaint kar do kaha woh tab ko post kar ke bhej do AMRITSAR service center Maine tab ko amrit sarservice center bhej diya or uske bad se mujhe nahi call aya company ke taraph se aur jab mai call karta hua toh busy ya dusre ke call me busy he yahi batata he aur ek bat kahna chahta hu jab v mai pahle service center call karta tha toh bahut charge lagta he aur call receive karte he 15 minute ke bad (sir mai kiya karu please mera complaint 8092489501 no per darj he -
datawind manufacture low lablesanjay on 2017-08-10 17:55:55
tab ki batter 4 mahine bhi nahi chali battery bphugne wajahse front glass damage ho gaya hai
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mobile teblate not send datawind companeyjaswant raghav on 2017-09-04 10:26:41
This no-97601098396
From: Jaswant Raghav [mailto:skhonda.services@gmail.com]
Sent: Saturday, September 02, 2017 1:00 PM
To: 'Tech support'
Cc: 'sr@datawindcorp.com'
Subject: FW: DATA WIND MOBILE TABLET
From: Jaswant Raghav [mailto:skhonda.services@gmail.com]
Sent: Friday, September 01, 2017 2:44 PM
To: 'Tech support'
Cc: 'sr@datawindcorp.com'
Subject: FW: DATA WIND MOBILE TABLET
PLEASE CALL ME NOW URGENT.
From: Jaswant Raghav [mailto:skhonda.services@gmail.com]
Sent: Wednesday, August 30, 2017 1:31 PM
To: 'Tech support'
Cc: 'sr@datawindcorp.com'
Subject: FW: DATA WIND MOBILE TABLET
Dear Sir, tell me a certain time that my tablet will be delivered by that date.
While weaving, I got 3 months away.
From: Tech support [mailto:techsupport@datawind.com]
Sent: Wednesday, August 30, 2017 11:37 AM
To: 'Jaswant Raghav'
Subject: RE: DATA WIND MOBILE TABLET
Dear Customer,
We regret for the inconvenience caused to you.
This is to inform you that your case has already been highlighted to concern authorities to resolve it on priority basis. So kindly wait for few days. We will update the status of your device shortly.
Your co-operation and patience with us will be appreciated.
For any technical assistance, in future, feel free to contact us at 0183-6668500
Thanks and Regards
Saurabh Wadera
(Technical Support Team)
DATAWIND Innovations Pvt Ltd.
Contact No: 0183-6668500
Email ID: techsupport@datawind.com
From: Jaswant Raghav [mailto:skhonda.services@gmail.com]
Sent: Tuesday, August 29, 2017 5:06 PM
To: 'Tech support'
Cc: sr@datawindcorp.com
Subject: FW: DATA WIND MOBILE TABLET
From: Jaswant Raghav [mailto:skhonda.services@gmail.com]
Sent: Tuesday, August 29, 2017 2:44 PM
To: 'Tech support'
Cc: 'sr@datawindcorp.com'; 'supportin@datawind.com'
Subject: FW: DATA WIND MOBILE TABLET
DataWind Company only let me know whether to give my tablet or not, Yes or no
From: Jaswant Raghav [mailto:skhonda.services@gmail.com]
Sent: Tuesday, August 29, 2017 10:38 AM
To: 'Tech support'
Cc: 'sr@datawindcorp.com'
Subject: FW: DATA WIND MOBILE TABLET
Dear sir please call me now this no-9760109839
From: Tech support [mailto:techsupport@datawind.com]
Sent: Tuesday, August 22, 2017 2:59 PM
To: 'Jaswant Raghav'
Cc: support-ng@datawindcorp.com; suneet@datawind.com; sr@datawindcorp.com; gagandeep.kehra@datawindcorp.com; parveen@datawindcorp.com
Subject: RE: DATA WIND MOBILE TABLET
Dear Customer,
We regret for the inconvenience caused to you.
This is to inform you that we have forwarded your concern further to the concerned person to resolve it on priority basis. So kindly wait for few days. We will update you the status of your device once dispatched from our end.
Your co-operation and patience with us will be appreciated.
For any technical assistance, in future, feel free to contact us at 0183-6668500
Thanks and Regards
Saurabh Wadera
(Technical Support Team)
DATAWIND Innovations Pvt Ltd.
Contact No: 0183-6668500
Email ID: techsupport@datawind.com
From: Jaswant Raghav [mailto:skhonda.services@gmail.com]
Sent: Tuesday, August 22, 2017 12:13 PM
To: sr@datawindcorp.com
Cc: 'Tech support'; support-ng@datawindcorp.com; suneet@datawind.com
Subject: FW: DATA WIND MOBILE TABLET
Dear sir please send my tablet .
From: Jaswant Raghav [mailto:skhonda.services@gmail.com]
Sent: Friday, August 18, 2017 11:51 AM
To: 'Tech support'
Cc: 'sr@datawindcorp.com'; 'support-ng@datawindcorp.com'; 'uksupport@datawind.com'
Subject: FW: DATA WIND MOBILE TABLET
Dear Sir, I was requesting you to talk to me about the last Saturday that my tablet will be received by me a week, but now I have not got a tablet. Now I request you to send me your tablet either today or tomorrow, if you can not send the tablet then give me my money. I must answer it at 5 o'clock in the evening. If you do not get my tablet or mine on my side till tomorrow, then I will go to the Consumer Court and your opponent will take legal action.
FROM- JASWANT RAGHAV
MOB NO-7351138222
From: Tech support [mailto:techsupport@datawind.com]
Sent: Friday, August 11, 2017 2:23 PM
To: 'Jaswant Raghav'
Subject: RE: DATA WIND MOBILE TABLET
Dear Customer,
We regret for the inconvenience caused to you.
This is to inform you that your case has already been highlighted to concern authorities to resolve it on priority basis. So kindly wait for few days. We will update the status of your device shortly.
Your co-operation and patience with us will be appreciated.
For any technical assistance, in future, feel free to contact us at 0183-6668500
Thanks and Regards
Saurabh Wadera
(Technical Support Team)
DATAWIND Innovations Pvt Ltd.
Contact No: 0183-6668500
Email ID: techsupport@datawind.com
From: Jaswant Raghav [mailto:skhonda.services@gmail.com]
Sent: Friday, August 11, 2017 11:45 AM
To: 'Tech support'
Cc: sr@datawindcorp.com
Subject: FW: DATA WIND MOBILE TABLET
Please reply this mail
From: Jaswant Raghav [mailto:skhonda.services@gmail.com]
Sent: Thursday, August 10, 2017 10:14 AM
To: 'Tech support'
Cc: 'sr@datawindcorp.com'
Subject: FW: DATA WIND MOBILE TABLET
Dear Sir, I have been troubled by sending mail to you. So you request that you please send me a tablet in the next 2 days, if you do not send the tablet in the next 2 days. Give me my money. I do not want your tablet If you can not even return the mani, please answer me next 2 days.
Regard jaswant raghav
7351138222
From: Tech support [mailto:techsupport@datawind.com]
Sent: Friday, August 04, 2017 6:07 PM
To: 'Jaswant Raghav'
Subject: RE: DATA WIND MOBILE TABLET
Dear Customer,
We regret for the inconvenience caused to you.
This is to inform you that we have forwarded your concern further to the concerned person. So kindly wait for few days. We will update you the status of your device once dispatched from our end.
Your co-operation and patience with us will be appreciated.
For any technical assistance, in future, feel free to contact us at 0183-6668500
Thanks and Regards
Saurabh Wadera
(Technical Support Team)
DATAWIND Innovations Pvt Ltd.
Contact No: 0183-6668500
Email ID: techsupport@datawind.com
From: Jaswant Raghav [mailto:skhonda.services@gmail.com]
Sent: Friday, August 04, 2017 11:04 AM
To: 'Tech support'
Cc: sr@datawindcorp.com
Subject: FW: DATA WIND MOBILE TABLET
Dear Sir kindly update me
What is the status of my return back order
Kindly send my New Data Wind Tablet or Return back my money as soon as possible
My account Details are as following
Bank name : Canara bank
Branch : Bulandshahr
A/C Name. : JASWANT SINGH
A/C No. : 2154101051506
IFSC Code : CNRB0002154
FROM
JASWANT RAGHAV
BULANDSHAHR
MOB NO-7351138222 , 9760109838
From: Tech support [mailto:techsupport@datawind.com]
Sent: Friday, July 28, 2017 4:22 PM
To: 'Jaswant Raghav'
Subject: RE: DATA WIND MOBILE TEBLATE.
Dear Customer,
We regret for the inconvenience caused to you.
This is to inform you that your case has already been highlighted to concern authorities to resolve it on priority basis. So kindly wait for few days. We will update the status of your device shortly.
Your co-operation and patience with us will be appreciated.
For any technical assistance, in future, feel free to contact us at 0183-6668500
Thanks and Regards
Saurabh Wadera
(Technical Support Team)
DATAWIND Innovations Pvt Ltd.
Contact No: 0183-6668500
Email ID: techsupport@datawind.com
From: Jaswant Raghav [mailto:skhonda.services@gmail.com]
Sent: Friday, July 28, 2017 2:28 PM
To: sr@datawindcorp.com
Cc: techsupport@datawind.com
Subject: FW: DATA WIND MOBILE TEBLATE.
dear sir please call me now this no-7351138222
From: Tech support [mailto:techsupport@datawind.com]
Sent: Monday, July 24, 2017 4:08 PM
To: 'Jaswant Raghav'
Subject: RE: DATA WIND MOBILE TEBLATE.
Dear Customer,
We regret for the inconvenience caused to you.
This is to inform you that we have forwarded your concern further to the concerned person to resolve it on priority basis. So kindly wait for few days. We will update you the status of your device once dispatched from our end.
Your co-operation and patience with us will be appreciated.
For any technical assistance, in future, feel free to contact us at 0183-6668500
Thanks and Regards
Saurabh Wadera
(Technical Support Team)
DATAWIND Innovations Pvt Ltd.
Contact No: 0183-6668500
Email ID: techsupport@datawind.com
From: Jaswant Raghav [mailto:skhonda.services@gmail.com]
Sent: Monday, July 24, 2017 1:12 PM
To: sr@datawindcorp.com
Cc: techsupport@datawind.com
Subject: FW: DATA WIND MOBILE TEBLATE.
PLEASE STATUS UPDATE
From: Jaswant Raghav [mailto:skhonda.services@gmail.com]
Sent: Saturday, July 22, 2017 3:27 PM
To: 'techsupport@datawind.com'
Cc: 'sr@datawindcorp.com'
Subject: FW: DATA WIND MOBILE TEBLATE.
DEAR SIR PLEASE MY DIVICE URGENT & CALL ME NOW THIS NO-9760109839
From: SR [mailto:sr@datawindcorp.com]
Sent: Wednesday, June 28, 2017 3:36 PM
To: 'JASWANT SK'
Subject: RE: DATA WIND MOBILE TEBLATE.
Dear Customer,
"Greetings for the day - Data Wind: Committed to customer satisfaction”
Thank you for sharing courier details with us.
with reference to our telephonic conversation (7351138222), This is to inform you that as per tracking details shared by you (India Post : EU025990938IN), shipment status is not updated yet on official website of India Post https://www.indiapost.gov.in/VAS/Pages/trackconsignment.aspx.
Kindly wait for few days, we will share the updated status once the device will deliver to our office.
For more information, Kindly contact on 0183-6668500.
Thanks and Regards,
Ramandeep Kaur
Technical Email Support
Datawind Innovations Pvt. Ltd
Contact: 0183-6668500
Email Id: sr@datawindcorp.com
From: JASWANT SK [mailto:skhonda.services@gmail.com]
Sent: Wednesday, June 28, 2017 3:07 PM
To: sr@datawindcorp.com
Cc: techsupport@datawind.com
Subject: FW: DATA WIND MOBILE TEBLATE.
MY 2ND MOB NO-7351138222
From: SR [mailto:sr@datawindcorp.com]
Sent: Wednesday, June 28, 2017 2:54 PM
To: 'JASWANT SK'
Subject: RE: DATA WIND MOBILE TEBLATE.
Dear Customer,
“Greetings for the day - Data Wind: Committed to customer satisfaction”
Thank You for contacting Data wind.
This is to inform you that we were trying to contact you on 9760109839 at 2:51 pm but your contact number was switched off. So we request you to share the alternate contact number & suitable timings to contact you.
For more information, Kindly contact us at 0183-6668500.
Thanks and Regards,
Ramandeep Kaur
Technical Email Support
Datawind Innovations Pvt. Ltd
Contact: 0183-6668500
Email Id: sr@datawindcorp.com
From: JASWANT SK [mailto:skhonda.services@gmail.com]
Sent: Wednesday, June 28, 2017 2:18 PM
To: sr@datawindcorp.com
Cc: techsupport@datawind.com
Subject: FW: DATA WIND MOBILE TEBLATE.
I SEND YOUR DIVICE TODAY
INDIA POST
POST NO-EU0259909381N
From: SR [mailto:sr@datawindcorp.com]
Sent: Saturday, June 24, 2017 9:27 AM
To: 'JASWANT SK'
Subject: RE: DATA WIND MOBILE TEBLATE.
Dear Customer,
"Greetings for the days - Data Wind: Committed to customer satisfaction”
Thank you for using our product. With reference to our telephonic conversation (9760109839), we understood that currently you are unable to use the Data wind tablet as received broken through courier. We request you to kindly send your device through courier at our below shared office address along with all the accessories in full box condition.
Your complaint id is “0613UP27351505”
Kindly fill up the attached Job-Sheet and send the device (full box) with all the accessories to our office along with Invoice Copy. don’t forget to mention ticket number on the Job-sheet attached.
PLEASE READ THE INSTRUCTIONS MENTIONED IN THE JOB SHEET VERY CAREFULLY BEFORE SENDING THE DEVICE TO OUR REPAIR CENTRE
Our Office Address:
Datawind Innovations Pvt. Ltd.
Tandoori Nights Warehouse,
Opp. New Amritsar Gate, G.T. Road,
Amritsar,143001
Please share the courier docket details with us to track your shipment.
We would like to inform you that it will take approx. 20 days to process your device complaint from our vertical, we will update you when your device be dispatched from our end.
For any query or updated status you can contact us on 0183-6668500.
Thanks and Regards,
Ramandeep Kaur
Technical Email Support
Datawind Innovations Pvt. Ltd
Contact: 0183-6668500
Email Id: sr@datawindcorp.com
From: JASWANT SK [mailto:skhonda.services@gmail.com]
Sent: Monday, June 12, 2017 9:58 AM
To: sr@datawindcorp.com
Cc: techsupport@datawind.com
Subject: FW: DATA WIND MOBILE TEBLATE.
PLEASE REVERT THIS MAIL URGENT.
From: JASWANT SK [mailto:skhonda.services@gmail.com]
Sent: Friday, June 09, 2017 11:47 AM
To: 'techsupport@datawind.com'
Subject: DATA WIND MOBILE TEBLATE.
DEAR SIR
MY SELF JASWANT SINGH .
MOBILE NO-9760109839
DEAR SIR MENE 05-06-2017 KO AAPKA ADD. AIRTEL DIGITAL TV PAR DEKHA THA .
JISME 2990 RS MAIN ONE TEBLAT . ONE KEY BOARD OR EK YEAR KA RELIANCE NET DATA THA .
MUJHE KAL 08-06-2017 KO AAPKA DELIVERY ORDER MILA . JAB VO MENE KHOLKAR DEKHA TO TEBLAT KI SCREAN TUTI HUI THI OR USME KEY BOARD BHI NAHI THA.
PACKET KO KHOLTE SAMAYA MAINE VIDEO BHI BANA LI HAI . SIR AAPSE ANURODH HAI US TEBLAT KO JALD SE JALD RETURN KARVA DE .please check attachment .PLEASE REPLY THIS MAIL URGENT
Regards & Thanks
JASWANT RAGHAV
S K UNIVERSE AUTO PRIVATE LIMITED
RAJE BABU ROAD CHAURAHA
BULANDSHAHR-203001 U.P.
Contact No.7351138222 ,9760109839 -
data windGurdev sandhu on 2017-09-05 22:12:32
Apke phone Mai problem hai ajj leaa hai phone or on nahi huaa but why 8360229120 j mera number hai please reply me
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datawind tablet ubisate 7DCsuman on 2017-09-17 14:27:06
I want my tab when I will fill a case of company
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Tablet problemVIJAY PAL on 2017-10-25 18:09:44
Dear all,
Please update status of my Tablet *7sc
Courier delevery date - 01-09-2017 (54-55 Days)
please confirm .............
& secrach card order book on 28 september, 2017 but not delivered on me. -
Tablet problemVIJAY PAL on 2017-10-25 18:28:20
Dear All,
Some problems of tablet *7sc & send to service center on dated 01.09.2017.
Please update status of my Tablet *7sc
Courier delevery date - 01-09-2017 (54-55 Days)
please confirm .............
& secrach card order book on 28 september, 2017 but not delivered on me. -
no keyboard no scartch cardmahinder singh on 2017-10-28 09:33:55
koi keyboard nahi aaya naa koi scratch card plese i will retrun tablet.
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datawind moreGmaxmonika kumari on 2017-10-31 18:25:07
My phone works is not good and his camera has not open plzz help me
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helpkalika on 2017-11-03 16:54:33
pls send my money back with loss I pay 4200rs for this total till now
u said in ur add that delievery is free it is charged then on ur call
center what the funny thing is the call is charged and no oneis to
listen u machine it self reply the number,again and again,and it is
really costly for the person who is in trouble,
tab is not working even a month properly ,why u show that it is no.one
and awarded
then I spend more than 200 on corieer why is it my fault that I
choose your phone?
why should I pay for it ?
now it is more then one month and a week no mail is answered ,even
where is tab ?
m
don't know?
when will I get it ,if there is problem change the product? any other
option ? send my money back with loss
my work and study is suffering pls try to understand it
pleaseeeeeeeeeeeeeeeeeeeeeee
then free internet is going freeeeeeeeeeeeee from last two months
what about that? help and decide it till 10 November .
help
help
help
help -
Tables not dispatchAniket prasad on 2017-12-12 13:08:07
Dear sir
I am send tablets amritsar
I wait 8 months -
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tab not receivedpradeep on 2018-02-24 11:16:46
mera tab doc case me Maine return kiya that Jo muje nahi mila h
please cheak -
Calling tablet please changUpendra singh on 2018-04-29 13:54:53
Subject: No delivery in my calling tablet
Model no DW-UBT7SSC*
Order id - CC8F7AES-1
Order number - 8532872004
please change tablet
5 may 2017 delivery
20 July 2017 not work tablet
mene 17-11-2017 ko tablet app ke address =
Datawind Innovations Pvt. Ltd.
Tandoori Nights Warehouse,
Opp. New Amritsar Gate, G.T.Road,
Amritsar-143001
Par bej diya he jo ki app ko 20-11-2017 ko prapt ho gyaa he
Kab tak muje tablet milega
My new address =
Upendra Singh
H.no.- A-355
New avas vikas kashipur
Near - yadave dere
Udham singh nagar
Uttrakhand 244713
Mobile no 8532872004 -
Data wind tabletPravinbhai on 2018-09-28 18:46:33
We don't get tablet from long time period that we gives to you at your help center at Amritsar.
Please contact us on 7433089863. -
tablet moreg max repairkishor shetkar on 2018-10-31 20:19:03
sir, i have given table in month of AUGUST 23,2018,BUT TILL DATE I HAVE NOT RECEIVED ONLY YOU SEND MESSAGEWe regret for the inconvenience caused to you.
This is to inform you that your concern is already in follow up with concerned department to resolve at the earliest. Kindly wait for some time, we will share the updated status shortly.
Your co-operation and patience with us will be appreciated.
BUT TILL DATE NOT YET RECEIVED 3 MONTH PASSED.SO LET ME KNOW -
Tablet 7 inches not workingDinesh khanna on 2018-12-02 09:59:20
I had sent my defective 7inches tablet to your Amrtsar service centre address Your executive confirmed after checking that you had received the defective tablet but ten days had passed but you had had not told me that when will I be getting my rectified tablet back There is no response from your telephone no.given as no one is picking the phone kindly return my tablet at the earliest thanks
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Repairing Tablet issueNeeraj Dubey on 2019-02-07 12:33:29
Sir, we received a tablet on 25.01.2019, which was bad enough to send you to repair and I have not got my tablet yet but I am calling customer care but he is not picking my phoneI request you in the head that if you did not return my tablet as soon as possible, I would have to comply with legal proceedings.
Please tell me by calling this number 9 302441714, 7869004363 -
damage tabletlaxmikant kurhadkar on 2019-02-08 22:28:47
Sir mujhe first tablet kharab diya tha apane meine WO apko return kiya to apane WO repaire karake phirse mujhe diya par sir WO tablet one month bhi nhi chala us tablet ka battery damage ho gaya aur sir apane mujhe 1 year free internet bhi nahi diya . meine apko kitne bar internet kab doge pucha tha par apane mujhe 1 year tak dunga dunga bolkar baad mein aap bol rahe ho offer khatam hua.
Sir aapne mujhe dokha dokha diya.sir mera tablet repair karo air internet do -
return of ubislat 10 ci tabletdr m. a. faruqi on 2019-02-24 23:38:12
I had purchased a Datawind UBI SLATE 10 Ci , Model No OROQ 100 AC04629 UBIQUITOUS SURFER, IMEI No – BOORMXCTEI, Serial No – P314154681898859, Date of Purchase – 16.04.2017 (delivered on 17.04.2017), Invoice NO – HR – DEL2-1004 – 3259555, Purchased from – Amazon India. The battery of the appliance was found defective from the first day, therefore no any function/program could be checked. The defect of the battery was that after charging for 7 – 8 hours it gets exhausted within 5 minutes. I was informed on 30.05.2017 by e-mail that my complaint is registered on no. 0512UP65866263 with latest ticket no gl0214up511731673708 dated 14.02.2019 and I have to send the tablet to a given address and after receiving it the tablet shall be returned within 20 days after rectification of the defect. I dispatched the tablet according to the direction given in the e-mail to the given address as to Ms Mandeep Kaur , Emp Code – 19, Technical Support Executive, Technical Support Department, Datawind Innovations Pvt Ltd, Tandoori Nights Warehouse, Opp New Amritsar Gate, G.T.Road, Amritsar – 143001, on 12.06.2017, which was received there and got an acknowledgment of it with assurance that the tablet shall be returned within 20 days. But after passing almost nineteen months, I am still waiting for it and now no one is responding to my query regarding the status of my complaint. i humbly only want to know to whom i approach for retreival of my tablet. mobile no. 919044804262
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Repairing for UbeSlate7DC* 3G & 2GShantanu Barik on 2019-09-25 07:35:59
I bought two Tablet 3G & 2G. Now they are stop. So , I want to repair them.where & what I'll do.......send address of service center at Purba Medinipur in West Bengal with original phone no. Please.
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Repair of datawind ubisalte tabletAMARJIT SINGH on 2022-01-29 15:54:24
My datawind ubisalte tablet is not booting up, can it be repaired