Complaints

  • symphony air properly not working
    JVK Srinivasa marayya on 2017-02-23 16:29:53

    Dear
    sir,madam,

    I have take symphony ninja air cooler at reliance digital showroom in Chennai after few days cooler is so many problems is came.so please arrange the properly service.and here also servicing is not good but cooler also continue everytime problem. how can rectify the this problem

  • 9165113999
    Ved sharma on 2017-05-02 17:15:49

    Collar service dard..Vilag post rajendragram dist.anuppur mp..Pin cod. 484881...

  • Sumo jr.
    Alok Ranjan on 2017-05-23 18:56:36

    Fan not moving, abnormal sound

  • Symphony mode DIAT
    F.JAYARAJ on 2017-06-03 08:32:46

    Purchased Symphony air cooler in March 17 from Adishwar, Hosur Road. Right from purchase I am facing problem not geeting cool air, It was repaired in May 17 and again problem I am facing not getting cool air, may be fan not working. I am not at all satisfied, may be given second-hand used one, I think, because Symphony is branded and popular company and they are masters in Coolers. Please sove my problem, before warranty expires.

  • Sympony coller systa model
    Sikander Gilhotra on 2017-07-09 01:01:16

    Dear team,
    I have purchase a sympony cooler on dt 10/06/16 from Fazilka-152123 but due to some printer issue i have not recieve a bill from the shopkeeper and after some time i have shifted to kotkapura and in last month am facing issue in my cooler and i have raise a complaint but that time i have not the bill copy so as per requirement i went to fazilka and collect the bill copy from shopkeeper but at that time bill was expire only for 2-3 days only so its my personal request to you kindly arrange engg visit under warrentty period because its not my fault and i really appriciate your company and really my cooler was best cooler and i have never a single complaint from last 1 year and i hope you understand my problem and cooperate with me thanks
    Sikander Gilhotra
    9876394838

  • Air cooler service
    Sudipto Das on 2017-08-09 21:30:37

    I lodge a complain that my air cooler diet was not working properly.instate of cooling air hot air coming out until it was not stopped.I haven't yet to get service till now .look at this.

  • Problem in water pump
    Ajit Kumar singh on 2017-08-28 16:18:43

    My water pump is not working my add is Araji num.34 bamba road kalyanpur kanpur 208017 mob. 9621124353

  • Cooler not working
    JAYANT KUMAR on 2017-09-12 21:23:59

    Water not running when it started.

  • Water pump is not working.
    Rahul Gupta on 2017-09-13 14:16:27

    Reference no. VA-IK-8H17001
    i called so many times but technician told me to tomorrow or day after tomorrow we will fixed your issue. But my complaint was 8th of aug still they are not resolved my issue.
    Local manager number :-
    Abhishek 7499183387 i called so many times they also did not respond and taken proper action. And at last i am going to take action in consumer court against symphony.

  • Service of cooler
    Jagdish chandrs on 2018-03-05 15:33:49

    I am having a symphony cooler but not getting responce
    Customer care center nos of kanpur are not available.
    Kindly send me the number and address of

  • To know about symphony winter cooler
    Vishal harod on 2018-05-08 18:30:23

    I have bought a new symphony winter air cooler and how i can know that it is original or not. It does not have any QR code to scan.

  • HIDE & SEEK IN REPAIRING OF AIR COOLER
    BALMUKUND V JOSHI on 2018-05-12 16:20:25

    I HAVE MADE COMPLAINT REGARDING NOT COOLING BETTER IN SYMPHONY AIR COOLER WHICH I HAD PURCHASED 3YEAR AGO.I RECEIVED CLL REGARDING INQUIRY OF AIR COOLER AND I GIVE ALL DETAIL.BUT YET NO ONE HAS VISIT MY HOME.THOUGH THEY ON PHONE TEEL ME THAT MECHANIC WILL VISIT MY HOME.PROBLEM IS THAT I TOLD HIM TO COME AFTER SIX PM AND HE NEVER TURN UP TO ME HOME.

  • Complent not attend
    Kuarraj Singh on 2018-05-13 12:02:35

    Dear team i purched a new color 8 May but not ok i complent but not resopance in Gwalior servecing center and delear.
    Com no. :- 10051800296

  • Water supply not found.model symphony Touch 20
    Sivakumar on 2018-05-13 23:39:57

    Issue for the past 4 days

  • Faulty product sell by Symphony in worst condition....
    Kundan R Nikam on 2018-05-18 12:59:31

    Dear all,

    I have purchased the symphony cooler product sense 50, but unfortunately it was fault/defective.

    Product details are as follows:

    Symphony Sense 50 / HSN/SAC-8479
    S/N: 1071348007583
    Invoice No 233
    Date of purchase: 17/05/18
    From Sanghavi Electronics jail road, Nashik-422101.

    I want to inform you that, my symphony cooler was not working properly from purchasing date, reason is water coming from inside through fan and spreading outside.
    Totally worst product selling by symphony company, while purchasing time I was told to Sanghavi electronics for providing seal pack product but he is not agreeing with me,
    and finally demo product purchased.

    But I want to ask you that why you are selling this type of product in market?
    Have you check the quality of product before marketing/selling? Blindly selling your product…!!

    I am sending the inner side photos of my cooler to you and check carefully, really want to consumer forum case on you.
    Big holes observed near the net of honeycomb pad during repairing your engineer at last night, and he repaired with using big part of plastic and honeycomb pad also damaged.
    But issue not resolved again same problem happened after some time.

    I want to replace my product don’t repair or replace any part of cooler, I want to totally replace my cooler with new and seal pack from warehouse packing.

    If you not able to replace then I will act on you, I will expose this issue in newspaper media, market complaint, as well as consumer forum.

    Pls. reply on priority.

  • Defective Cooler
    vinay pandey on 2018-05-26 15:08:38

    Dear Sir,

    Attached is the tax invoice copy no. Tax/1218 date 22.05.2018 issued by K.K.Sales Pvt. Ltd. Allahabad. towards purchase of SYM DIET 50I symphony cooler. In this reference we wish to convey that on opening the sealed consignment we have found that one wheel was broken & wains & body were twisted. Immediately we had lodge complaint with toll free no. 07930130111 & service call registered vide AL25051801769 & service call center no. call no. +91 8318169784. but we regret that till now no response has been received we request to please view the matter seriously & ensure that we don,t have to suffer further


    thanking you..


    Engtech Associates

    Manager

  • Service
    Shamir Khan on 2018-07-23 11:30:20

    I bought new diet 50 symphony cooler and the pump is not working . I have complain for it day before yesterday then also no action has taken till now. Service is very poor even customer care drop the call while talking . I believe if mine problem is not sort out . I will case against symphony in consumer court for this .

  • Jumbo cooler
    Vinod kumar on 2018-08-30 13:42:50

    On checking newly purchased cooler we noticed one side of the cooler is broken and as such needs to be replaced.

  • regarding service of symphony cooler
    Dharmendra Naik on 2018-09-28 09:44:11

    You are doing worst service

  • Complain for Touch 55
    Mahendra Kumar Sinfh on 2019-06-13 23:30:06

    This is 2nd my email

    My toch 55 air cooler is in warranty period . It cooling and inner part not doing proper work . I registered complain by phone (8850551492) on 06 Jun and send email 03 day before but there is no responding till now. I am going to distick consumer cort for file FIR against your company

  • Service centre lakhisarai bihar is not responding
    Dk singh on 2019-06-26 12:55:21

    Service centre of lakhisarai bihar is not responding against complain about college siesta 70. Phone 8677036577

  • Water not suplied in cooler
    Ashok vasava on 2020-05-12 12:59:07

    Symphony cooler water not suplied inner & out flow

  • repair
    neelam mishra on 2020-06-16 17:13:48

    pls snd service engineer to repair cooler

  • Monk
    Swami Vibodhananda (Saroj Maharaj) on 2021-04-18 20:38:41

    I bought symphony 70i water cooler on 10.05.2019 in varanasi, up. I need full service. please send me the name and mobile no. of a genuine man for this work.
    My address is Ramakrishna Mission Home of Service, Luxa, Varanasi, UP. PIN 221010
    Please let me know the service charge and others if any through my email.
    Regards

  • Toch 110 not working
    Jitendra kumar on 2022-06-11 11:05:07

    Mera cooler toch 110 28/05/2022 ko compland ki thi but your tecneciyan is not come and resolv my complend uske baad hamne 4 dayes ago ki but aaj tak koi nhi aaya sir