Complaints
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ComplaintMANSI RAHUL TAMORE on 2017-10-27 09:28:27
I registered complaint on 14/10/2017 in home town customer care for issue regarding matterss and they also forwarded the issue to you but till now no one has come to solve this issue.
I can't trust now anymore with this company where no one is bother to solve Customer's complaint. -
Received a defected NeelKamal dining tableIsha Tripathi on 2017-11-07 14:25:07
I ordered a Neelkamal dining table impressed by the design and already assured of brand's quality.
But within 3 months a chair has broken.
Since its under warranty, kindly replace it or get it fixed. -
Vijay Kumar on 2017-12-02 11:25:06
Sir, Your Company's Chair Is So Bad Quality Because It Broke Suddenly From Back And I Fell Down And My Head Is Hitted With Earth And Effected My Internal Head System.How This Possible That A Reputated Company Has Bad Quality Products.We Bought Two Chairs Of Your Company,Both Are Broke.One Of Them Is Totally Broke From Back And Another Is Broke From One Side.We Do Not Keep Trust On Your Company Beacuse A Reputated Company Has Bad Quality Products,Then How Can Anybody Keep Trust On Only Name Of Your Company Because Your Chair Damaged Me Physically.
Please Enquiry This Issue To Save People Physically And Check Your Products Which Are Broke Suddenly.
Thanx
Regards
Vijay Kumar
City-Mansa
Pincode-151505
State-Punjab
Mob.no-+91-9815702922 -
Nilkamal chairs damage only within 3 monthsNitin Verma on 2017-12-28 21:53:39
Dear sir,
I have purchased 4 chairs before 4 month but 2 chairs damage at the time of sitting.but seller not replace any chair. Is nilkamal is used very low quality material? Why broken chair in 4 month.
Please help me.
Regards
Nitin Verma
Mob 8791679298 -
Difective metressDIBYAJYOTI BORA on 2018-03-17 13:19:31
I have purchase one matress from Home Twon Guwahati which has been delivered to my address on 11/03/2018 but when your person open it for fitting it was damaged in two points, i am trying to call the tol free number but not getting any response , please arrange to replace the matress .
Contact no. 9957564918 -
Quality Trades VaranasiNaval kishore verma on 2018-04-13 15:15:45
Rajesh jha ji m contracting you for Nilkamal pallets & crates suppliers rate to quote for DLW is on 09/04/2018. You are saying that Nilkamal has not yet given you rates for said items from last 4 days. I got Ur number from pilikothi Nilkamal shop as company representative, its surprising that you don't have rate. Your company is quoting rate directly or u have tied with any firm to quote on your behalf. You are now not receiving my call. Any way what is fact tell clearly so i don't follow you. Nilkamal is big company & it makes rate on total India basis it won't deside for single user. Last 3-4 month back when i enquired for rate you gave rate immediately, it is re tendered now then why new story. Pls inform. Thanks, Quality Trades Varanasi.
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Bed are broken within 1 week of purchasingAnkita on 2018-05-23 11:52:40
Pls....resolve my problem asap
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Product not yet delivered but status shows it is derivedDr. Praveen Kumar on 2018-05-27 16:43:57
Hi, I purchased a bed side table make Nilkamal, from pepperfry with order id 304018804. The product status shows delivered but the item is not been delivered to me yet. Pepperfry service person asked me to enquire with Nilkamal. Please look in to the matter and do the needful ASAP. thank you.
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I have one new cente table bht he is not give me accoris in jorhat shree furnatreBornali Saikia on 2018-06-28 21:44:45
Nilkamul is not good company he is ford n cumstre is not instr
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Improper Assembly of cabinetSulekha Sharma on 2018-07-17 20:34:55
I have purchased Troy Multipurpose Cabinet from pepperfry(order # 304239362 dated-3.7.18).Got the delivery 5 days ago.
Sorry to say that one of its door is not functioning properly and making the scratch mark on its frame and damaging while closing or opening it.
Kindly look into the matter and do the needful.
Regards,
Sulekha Sharma
#9830594775 -
NAGARATNA GIRLS HOSTELMOHAN KASANDULA on 2018-07-26 09:24:10
Hello sir i am from sangli maharastra want to purchase nilkamal morrison polyester swing please call me 9422582332
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Price MismatchShiuli Roy on 2018-08-29 13:10:17
Dear Sir,
We are forwarding the mail as we have received wrong formal quotation which is not mach with final price. After so many follow up with your Sales and RO they do not bother to send revise price.
Our requirement: FPO -50 Crate Qty:1000 dtd:16/8/2018
1) Quotation Received by mail dtd. 25/28/2018 @200/-when asking about formal quotation of final price then Mr. Saket Kumar Jha (Sales Person ) Ph.9582806943 saketkumar.jha@nilkamal.com
unable to send revised quotation.
2) After so many follow up with Mr. Saket Kumar Jha,he has sent quotation @214/-on dtd.28/8/2018
3) We have contact to Mr. Harshvardhan (RO-UP) regarding the issue on dtd 28/8/2018 and request for your price mail which was received by mail on.25/8/2018 but he do not bother and send again higher price quotation to us.
4) As I had discuss with Mr. Harshavardhan today and request him to reply on my mail then I have received price confirmation by mail from Ghaziabad RO Rs.214/- instead of Rs.200/- as we need formal quotation@200/- immediate.
Kindly you are requested to please give the solution of the above matter at the earliest
Regards
Shiuli Roy
Sumpap Logistics Pvt.Ltd. -
Managing DirectorHari Shanker on 2018-09-14 11:55:32
Sub: 4 shelving units 3 in batlagundu and 1 in Kodaikanal for 20” reefer container
Dear Sir,
This letter is requesting assistance in a situation that is causing unnecessary rift as we are happy to pay the dues. There are a few fronts that need some clarity:
(1) Inspection done on site by a member of your team who had all parameters given description and our requirements. He measured the 20” reefer container with recommendations to fit our needs. The desired dimensions were adhered to as per specification of container.
(2) Fitters arrived and returned the first time as prerequisites from our end could not fit our requirement and led to change in material.
a. Leading to rejection of material and extension of pillars.
b. Reject material was to be picked up on exchange of goods but not completed, on our side we had to bare all cost to getting material from Kodaikanal to Batlangandu then to a bus depot and transport on COD basis to Chennai.
(3) The most disappointing aspect of this whole exercise the shelves collapsed on loading material causing extensive damage to our stocks. Photos have been sent by watsapp to your representative in Madurai. This occurred on all our shelves retaining beams had to be put in place with assurance that this problem would be set right.
My consultant from Switzerland and I met with your company in Aahar New Delhi last year and were impressed with the standards in quality now the issues partaking and on priority is balance payment. Apart we need to get 2 more shelving units for two more 20”containers. Please clear this issue and am not responsible for any of the trouble caused but one that I am facing a lot of difficulties for this far.
Thanking you
M.Hari Shanker
Managing Director -
4 door racksSujit sethia on 2018-09-28 10:33:25
The doors of racks are attached to plastic nozzel which have broken. I made complaint a month ago at sector 52 gurgaon outlet and was ready to buy but they said they do bot have it and they will send technician soon to my address but no one has come yet and the stire manager is saying today tomorrow, etc.
Please note if parts are not supplied the while almirah becomes useless. I have brought my total furniture from nilkamal and such service is disappointing -
Defect in Nilkamal mattressRAJEEV RANJAN on 2018-10-04 11:20:19
Sir
I bought sneham xl mattress from satyam traders at Biharsharif,Nalanda,getting with two years guarrentee till 28.10.2018, the mattress was going defected after one year.Issue with the mattress is pushing down/shrinking, In this connection,I have complaint to seller and saies distributor Mr.Vivekanand(Gaya,Biharshrif i.e M.No.-8521550961) about eight months before calling (document send by whatsapp) many times but not any response to yet.
plese look the matter seriously and replace the mattress.
with regard
Rajeev ranjan
CRW/ECR/HARNAUT
M.No.-9835382017 -
Plastic storewellGireesan KM on 2018-10-10 17:07:00
The step inside the mini storewell not sitting firmly. It falls down frequently
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9861562922/9861562922/06712970922jmb enterprise on 2018-10-23 10:32:09
purchase chair vide goods id 1000937 and patra interiors,cuttack,odisha inv no-HO-S0000770 DATED 18.08.2018 FOR rs.14500.00,
complain is within one month chair has found defected,after complaining to patra interiors,they send their technicians after 10 days and now they asked he has not stock the requir assesery now for repair my chair,and it will take anather 10-15 days.plz advise us regarding the above. -
Nilkamal plastic cupboardGopal on 2018-11-11 10:52:10
Nilkamal plastic cupboard in door is
Crack. Please Reply For Message And My
Complaint In Accpeted.
I hope you will be my complaint accpeted.
Thank you -
Installation issueMadhurienti on 2018-12-30 14:45:54
I’m E.madhuri from vizag we purchased nilkamal dinning four seater set at April 8th ,2018 through flipkart online shopping. but we r facing issue regarding installation,whatever they did... its totally disabled by screw losing we almost all tries to join them we are failed in that.so we required re-installation regarding this product so kindly send the person as soon as possible it’s my humble request ur team,do the needful
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Complaint and Warranty claimSakshi Verma on 2019-01-08 15:54:10
Product damaged within one month of purchase and use. Unanswered customer care calls.
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Nilkamal kids study tablePunit Sahni on 2019-01-11 18:07:42
Dear Sir,
I have booked Nilkamal study table & chair for my daughter. On 30th dec 2018
As showroom was having one diaplay piece which wad having scratches so i have been told to wait for one day for which i was conveince.
But for 2 days i have call to the concerns sales girl several times regarding my booked material & i was not geeting proper reply from the store.
So at last i call to the concern sales girl to refund back my token of the booked item.
So she told me u will get the product on 2nd jan 2019 & they have given me display set which was wrap with transperent & told me this is fresh piece.
Share my bad experience at Nilkamal authorised furnitire showroom at Joyco
Baidnath square Nagpur (Maharashtra)
Regards
Punit Sahni
7507211199 -
new bed 1 part brokenon 2019-02-28 10:33:04
Sir
My name is John thomas from chennai Ramapuram.I brought 1 new clipher solid wood single bed from nilkamal via flipcart in last augest 2nd. A part of that bed was broken recently.I send one complaint mail to your mail id; unfortunately no response.pls help me to find a solution for that. Otherwise i cannot use that bed for sleep or sit.Kindly attend my complaint.
Thanks
John Thomas
8122615855 -
Noise in Chair push backAnkur Gupta on 2019-03-15 17:19:17
Hi,
There is to-much noise in push back of my directors chair.
Please send some one to resolve it. -
Service issueBharat parija on 2019-04-02 12:07:34
3 years back purchased sofa and dining from Nilkamal Bilaspur. 2 chair need to repair. Now I am in Raipur. Contact showroom here but no one gave the service. Time of purchase dealer told us about services but no one come for rescue
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Replacement Gurranty Not Given By Shop OwnerASHOK LAHANU TAMBE on 2019-05-05 12:00:30
I am purchased on Plastic tool from one Anil Navelties but now they not give me my Replacement so please update me regarding same to by mail and contact number Anil Pardeshi 94036978222 owner of Anil Nivelties.
My Name :- Ashok Tambe
Mob :- 9271009400 -
Nilkamal Bunk Bed InstallationKapil Balachandran on 2019-05-26 12:24:54
Request to help in installation of Nemo Bunk bed
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One step Stool broken issueMotherson Sumi Systemd Limited on 2019-06-28 09:48:41
Dear Sir,
We have purchased 10 Nos. one step stool from Vishal furniture, Noida against Invoice no. 110 dtd. 22.05.2019, Stool capacity mentioned 100 kg but its broken continuously with 50-60 Kg weight.Now 7 stool broken out of 10 nos.
It seems stool quality is very poor. kindly check and revert.
Regards,
Yogesh Kandpal
Motherson Sumi Systemd Limited
Haldwani, Nainital
Uttarakhand
Mob. 9756512325 -
delay in deliverynaimullah shakeel on 2019-09-02 22:06:55
I book consignment no.#2018 on 15th august. After repeated follows with nilkamal team I was provided courier tracking no. 62787549 belonging to safexpress courier. Tracking status will not change from standard answer that "out for delivery" from 31.08.19. I called customer care of safexpress I was informed that it will be delivered on 31.08.2019 and I will receive a call. I requested to deliver on same day since I have traveling plans. Till today neither I received any call informing delivery date or time nor the status of consignment is informed me although I contacted many many times. Buying from nilkamal has become nightmare for me.
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Tank leakGaurav Rathore on 2020-04-17 07:46:07
10 January 2016 i buy neelkamal 500 liter water tank,but today when I see the tank it was leaking and many other cracks in bottom of tank,that show the bad quality of plastic used by neelkamal.just in 4 year tank was fully cracks.
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FurnitureNeeraj chaudhary on 2020-04-29 10:46:41
Bought a new Nilkamal chair from the local market last week....now what has happened the chair is getting cracks and also got broken from the back rest while sitting.
Kindly check if the chair I bought was original or the seller is selling fake products... because with an original product this can't happen.
Neeraj chaudhary
Inder Puri new delhi 110012
9818815408 -
Metal bed - poor quality , no response by nilkamalSudama on 2020-06-21 21:00:28
I have purchased metal bed , but it very poor quality observed after used .
300203841 tickets no . -
broken chair and stoolsarvjeet on 2020-11-28 19:54:30
third classs peoduct delievered by best price chandigarh.
pls replace imediately or otherwise i have to move court.
thanks and regards
sarvjeet singh
contact 9914799149 -
Defective chairs are being soldAnirban Dey on 2021-09-20 13:19:41
I have purchased this Admire Mid back chair black of price Rs. 5700/- on 3rd September 2021 from this store "Nilkamal Furniture Ideas,Swapan Construction Hub,
Gupta Square, Wireless More, Kalyani Express Way, East Rabindrapally P.S. Titagarh, Barrackpore, West Bengal". When it was delivered at our house, on that day itself, I found one of the wheel to be coming out, I informed the manager . When I asked him to send the mechanic, rather than helping me, He asked me to bring the chair . This manager is very unprofessional and non-cooperative .Then again today I found another two wheels coming out. These guys are sending defective articles -
ABOUT MATTRESS DELIVERAKHILESH PANDEY on 2022-09-06 18:19:30
मेरा नाम अखिलेश पांडेय है, मैने 4 अगस्त को 2022 नीलकमल के ग्रेटर नोयडा(Laxmi sales india इंड्रस्टियल एरिया) के ब्रांच में ऑर्थो मैट्रिस लेने के लिए गया ,मुझे बताया गया की मैट्रिस अभी उपलब्ध नहीं है आप एडवांस कर दीजिये। मैट्रिस आपको 15 अगस्त तक डिलिवर हो जायेगा मैंने 5000 रुपए एडवांस कर दिए , उसके बाद मै बार बार फ़ोन करता रहा , वहां के कर्मचारी झुठ पर झूठ बोलते गए , मैंने अपना एडवांस वापस माँगा तो 25दिन बाद दूसरा मैट्रिस ये कह कर भेजा गया की 2 दिन में आपका ऑर्थो मैट्रिसआ जायेगा तो ये हम ले जायेंगे , आजकल करते करते अभी तक मैट्रिस नहीं आया , 4 अगस्त से आज 6 सितम्बर हो गया है
मै नीलकमल का पुराना कस्टमर रहा हूँ , ऐसी सर्विस की अपेक्षा आप से नहीं थी , मेरे पास सारा डिटेल्स मौजूद है ,
उम्मींद है आप इस मैटर को संज्ञान में लेंगे
अखिलेश पांडेय
स्टेलर ऍम आई सिटी होम्स
ग्रेटर नॉएडा
मोबाइल 9871162179 -
about matress deliverAKHILESH PANDEY on 2022-09-06 18:20:43
मेरा नाम अखिलेश पांडेय है, मैने 4 अगस्त को 2022 नीलकमल के ग्रेटर नोयडा(Laxmi sales india इंड्रस्टियल एरिया) के ब्रांच में ऑर्थो मैट्रिस लेने के लिए गया ,मुझे बताया गया की मैट्रिस अभी उपलब्ध नहीं है आप एडवांस कर दीजिये। मैट्रिस आपको 15 अगस्त तक डिलिवर हो जायेगा मैंने 5000 रुपए एडवांस कर दिए , उसके बाद मै बार बार फ़ोन करता रहा , वहां के कर्मचारी झुठ पर झूठ बोलते गए , मैंने अपना एडवांस वापस माँगा तो 25दिन बाद दूसरा मैट्रिस ये कह कर भेजा गया की 2 दिन में आपका ऑर्थो मैट्रिसआ जायेगा तो ये हम ले जायेंगे , आजकल करते करते अभी तक मैट्रिस नहीं आया , 4 अगस्त से आज 6 सितम्बर हो गया है
मै नीलकमल का पुराना कस्टमर रहा हूँ , ऐसी सर्विस की अपेक्षा आप से नहीं थी , मेरे पास सारा डिटेल्स मौजूद है ,
उम्मींद है आप इस मैटर को संज्ञान में लेंगे
अखिलेश पांडेय
स्टेलर ऍम आई सिटी होम्स
ग्रेटर नॉएडा
मोबाइल 9871162179