Complaints

  • Cafe Coffee Day — non delivery of coffee booked over little app
    Bableesh Kumar on 2017-09-29 16:46:05

    I booked two coffees through Little-app at Cafe Coffee Day, 100 Ft.Road, Dhananjay Tower, Satellite, Ahmadabad expiring on 13th October, 2017. I visited along with one of my guests to this outlet of yours on 15th of September, 2017 in the evening, but they refused to deliver on the pretext that their software is being updated and I may visit the next day any time. Second time I visited yesterday i.e. 28/09/2017 and requested them to honour the deal but they expressed their connectivity is not working and hence I should visit some other outlet and they would honour it. Today, i.e. on 29/09/2017 when I enquired from your other outlet at HP Petroleum's Petrol Pump, Opp. Mansi, Bodakdev, Ahmedabad, they told that this Deal is valid only at the prescribed outlet given in the Littleapp. I could not understand why such hotch-potch. Please advise what can I do now?? Kind regards.

  • Positive Feedback for Saroj at WTC Cafe - World Trade Park, Jaipur
    Peter Ryman on 2018-10-05 14:13:45

    To Whom it may concern,

    Today 5 October 2018 I was served by Saroj at the WTC Cafe Coffee Day shop at World Trade Park, Jaipur on 2 occasions.

    Saroj was very professional and understanding of the difficulties in dealing with me as a foreign tourist. She was very patient, listened to what I required and assisted with my order. I compliment her on the service she provided. The meal she prepared was very fresh and tasty. The coffee was excellent.

    She made my stay very comfortable and made me feel relaxed.

    As an employer you should be very proud of the work she is doing.

    For your information and attention.


    Peter Ryman
    Australia