Complaints

  • comnplaint
    Meenakshi Krishnan on 2018-01-24 20:11:16

    cin no.L51909MH2007LC268269

    inv no 0144489 tr 57007
    tide pow 6kg rs 534 they have put double time
    but i have taken the item only one. since we went for sudden death in our family on that day i cdnt chk the bill. yesterday only came and today noticed immediately went to jayanagar big bazaar and told. but they cant do they said. i cannot loose my hard earned money. kindly do the needful

  • free kit
    safara on 2018-03-25 18:32:02

    i got a oats named kosh.it was expired bfo the purchase hw could u give those sruff as free its ridiculous...

  • Ac not dilvered
    Bikes wadhawan on 2018-05-05 18:23:46

    Sir I booked a split Ac on 29 April sales order no 7025246796 sales man give me date 3/5/18 but Ac not delivered very bad experience with big bazaar shopping

  • Charged more than printed MRP
    Hitesh R Desai on 2018-05-21 07:34:42

    Dear Sir,

    I am writing this letter to express my disappointment towards the service I received.

    At one side your TV commercial asserts that Big Bazaar offers daily lowest price, however on dated 09/05/2018, Invoice No. 58786. Charged more than printed MRP for two items. Generally I do not verify invoice as it is computer generated however on that particular day, I checked and found this unacceptable mistake. Bill copy is attached for your reference.
    Item No. 1 Grainer hair dye : 2 pouch your bill price 40Rs each. (Printed price 37Rs.)
    Item No. 9 GAY BESAN 500GM: 2 Packet Your bill price 48Rs each. (Printed price 42Rs.)


    I expect prompt solution for this & favorable replay

    Regards,
    Hitesh Desai

  • Charged more than printed MRP
    Hitesh R Desai on 2018-05-21 08:00:57

    Dear Sir,

    I am writing this letter to express my disappointment towards the service I received.

    At one side your TV commercial asserts that Big Bazaar offers daily lowest price, however on dated 09/05/2018, Invoice No. 58786. Charged more than printed MRP for two items. Generally I do not verify invoice as it is computer generated however on that particular day, I checked and found this unacceptable mistake. Bill copy is attached for your reference.
    Item No. 1 Grainer hair dye : 2 pouch your bill price 40Rs each. (Printed price 37Rs.)
    Item No. 9 GAY BESAN 500GM: 2 Packet Your bill price 48Rs each. (Printed price 42Rs.)


    I expect prompt solution for this & favorable replay

    Regards,
    Hitesh Desai

  • not getting my product
    suman kumar on 2018-07-03 15:56:27

    ranchi big bazar is not respoding to calls nor they are giving the product which i have already paid for

  • Koryo led tv
    Ajay on 2018-08-12 15:57:17

    Sir
    I would like to purchase a Koryo 32 inch led tv from BB Dehradun. As per your adv it is also available under the exchange also. But BB Dehradun told me its not under exchange.
    Pl clarify the truth.
    Thanx.
    Ajay
    PH 9219791388.

  • Complain for staff behavior
    Chandni on 2018-08-12 21:12:07

    I m going to big bazaar (z sequare mall) kanpur today ... There staff behavior is very rude for our customers.

  • Worstest Customer Service
    Nandhini on 2018-08-14 12:55:02

    I have bought some products, they said it will be delivered in a day. almost 3 days over, no one in shop picking the call. Now i am worried, as if whether i will receive my product or cash what i paid atleast. They treat us like fools, cash also paid, and product also not given.

    This is the last time i did a shopping in big bazaar.

    Worst over all.

  • MATERIAL NOT DELIVERED
    YAD RAM GAUTAM on 2018-09-07 14:49:30

    I DID SHOPING FROM ONLINE BIG BAZAR ON 13.08.2018. Order No. BBMB000007752. I HAVE NOT RECEIVED MATERIAL YET NOW TODAY I GET A MESSAGE THAT WE ARE REFUNDING YOUR AMOUNT IN FORM OF E-GIFT VOUCHER.
    THAT IS NOT ACCEPTABLE TO ME YOU PLS EITHER DELIVER THE PRODUCTS OR REFUND THE FULL AMOUNT IN MY CREDIT CARD I DO NOT WANT ANY E-GIFT VOUCHER. I DO NOT WANT TO BUY ANYTHING FROM THIS BAD EXPERIENCE.MY CONTACT NO IS 9990580510

  • Pigon complaint releted
    Yatendra jain on 2018-09-11 12:52:54

    I have purchase gas stove in your katni branch but stove could not proper working and some of manufacturing fault .I try toll free no for logon but they not recibe my call. Please do some thing and resolve my complaint.

  • Home delivery issue
    Sanket dhure on 2018-10-03 19:59:09

    Daily basis Home delivery issue for Virar big bazzar store , I m shopping per month 6000-8000. So daily issue my home delivery.

  • Duplicate Bill
    PRANAV SHUKLA on 2019-01-22 20:20:37

    Sir
    I raise my complaint about my duplicate bill my request no is BB21900263574.
    Such a pathetic response come from your side,really I m very much dissapointed from future group type big organization.plz acknowledge my first mail...pl track my records to my number.



    PRANAV
    7388889945

  • Duplicate Bill
    PRANAV SHUKLA on 2019-01-22 20:41:15

    [21/01, 3:37 PM] pranavshukla: Sir
    I want my last month purchasing bill due to miss that.I visit your outlet but your person is behaving like owner of company...l provide date of purchase,amount,SBI style up FBB card number and registered mobile number but your employee behavior is very rude and bad.
    So plz solve my problem as soon as possible..



    PRANAV SHUKLA
    7388889945
    [22/01, 8:36 PM] pranavshukla: My
    Service Ref No. BB21900263574



    Such A pathetic response of my problems l will never suggest any one to shopping in future group outlets....

  • Complain regarding the home delivery staff near to bill counter
    ANKIT KUMAR on 2019-01-26 00:15:24

    i bought goods from big bazzar and when i asked the home delivery section to deliver my goods he directly denied he is telling me your goods can't be delivered as you are buying in good quantity in offer let me ask you big bazaar why can't i buy anything more if i can't then why are you billing the things more tell me you are fooling a genuine customers i am sure the persons there are side selling the goods and takeing commission on it let me tell you that your store at jamshedpur in p and m mall bistupur the home delivery desk a man there with specs was very rude with me he is indirectly telling me that i m a theif very upset with the company big bazzar i regularly visit there and buy some things haveing a profit club card too but this man i don't know his name was very very rude to a customer the bad experience from you big bazzar

  • Miss behavior and miss communicate
    Atasi ghosh on 2019-02-02 19:00:00

    I am Atashi Ghosh resident of Siliguri ph no 8509732733, I had purchased products worth 5022/- including beauty products (valued at 355/-) from Big Bazaar, Siliguri dated 26th January, 2019. The moment I ordered for the beauty products, the salesman responsible led me to a separate cash counter where I was asked to pay 355/- .A copy of the bill was sent to my mobile number. Rest of the amount (4667/-) was paid in Rupay card, for which I received a bank discount of 175 rupees in spite of my total purchase of 5022 rupees. I was promised a total discount of 10% on my purchase which was not fulfilled. Why was I forced to split the bill? Why had I been deceived by a Big Bazaar salesman? I await an explanation in this regard. I have been deceived 327/-. If immediate actions are not taken , I will present the matter before consumer forum and all the local as well as national newspapers

  • Big bazaar compalant
    Lalita Agnihotri on 2019-04-07 21:58:15

    Jo saaman liya nahi Uske paise kaat liye big bazaar se

  • Product issue
    Dilipkumar Nayak on 2019-04-21 09:05:12

    On 20 april i purchased 2 ltr of milk gowardhan gold from big bazar ..but the milk hot curdled..

  • Biswal
    Santosh Kumar Biswal on 2019-08-12 11:03:06

    Yesterday on 11/08/2019 I have been shopped for Rs 1199/ only, I was having rs2000/ remaining 801 rupees balance. But evening time on sameday 800 rupees is being used by some one else. So I request you to please check my balance account and help me to refund my lost amount Rs 800/as soon as possible..

  • Repeat one cost
    Rajesh shukla on 2019-08-12 17:00:53

    Firstly i will say that i am going to purchase items in big bazaar. So i am your costumer. So, you need attention in your work. I am complaining that i purchase jam mix fruit one time but when i reach to my house and seeing the receipt the cost of jam mix fruit increase 3times.So i need your help to take this

  • Related to clothes
    Irfan alam on 2019-09-27 15:38:44

    I bought a jogger in August and a I had used only one time and I saw bubble came out from jogger

  • Charged amount more than actual MRP
    Priya on 2019-09-27 22:15:04

    I buyied Amul fruit ‘N’ Nut chocolate 150g from Big bazaar whose actually MRP was 100 Rs but in bill they charged me 150 Rs for that, which is actually wrong. Usally we don’t recheck the bill price after billing but this time fortunately i have a glance over it & was totally shocked too see this & This given me goosebumps & lesson to recheck bill & don’t blindly Trust which I was doing from past so many years over BB as I never rechecked my bill amount I just checked was items list don’t know how many people has buyied this chocolate before me & has been overcharged as they didn’t rechecked the actual MRP.
    kindly make update in your system so that other persons are not overcharged like me.

    & It’s my humble request to BB People please be more careful while assigning numbers & recheck the Rupees of the item while adding them into your system to avoid such things in future as it’s waste of customer as well as your time too in filing complaints & then resolving it & taking follow ups over it later.
    Hope u understand!!

  • cheating at big bazar Pathankot, punjab, india
    Mohinder Pal on 2019-10-06 06:08:24

    I did shopping amounting to >3000/- for 6days from 8/8/19 to onwards,thus more than 18000/-I spent on the assurance that I will get cashback of 20% each but I get only 600/-as future pay.
    This is fraud by the big bazar personal committed with me with false assurance and mis guidance
    The fraudster should be punished and arrange to send back my 3000/-cash back
    My mobile number is9988264707
    Mohinder Pal
    Pathankot
    punjab

  • Behaviour of employees
    Suhail on 2019-11-01 22:24:42

    In recent week i gifted my friend a gift voucher of fbb and he went to fbb nucleus mall. After purchase he handed them the voucher and they checked it and said that it is invalid and they insulted him and family infront of other customers. They treated them like fraud. The next day he handed me the voucher and i went to the place where the voucher is bought at palarivattom after talking with the sm he interacted with customer care and told me that it is the fault of the fbb at nucleus mall the voucher is already redeemed there . So i talked again with the sm and i demanded a refund. They agreed me to give refund nxt day. When i went there nxt day again they waited me there about 3 hour. First they told me they will give another voucher so i can purchase from fbb but i refused that and demanded the refund And finally they gived refund but after several hours of waiting.The problem was simple a technical error but the employee of fbb nucleus mall was so arrogant and rude.Their behaviour to customers is very bad.

  • Complete about Cashier at Big bazaar Davanagere branch
    Ravi K R on 2019-12-01 15:07:00

    Respected sir,

    Today I purchased home appliances in big bazaar davanagere branch,but I have horrible experience.the Cashier not responding to customer.im asking to make my bill,i have some urgent work. I waited at 20min and there is no response person is there to look after and I asked about gift parcel but there is no sufficient gifting cover ..

    I'm the regular customer for big bazaar
    I never expected like this convenience

  • Big Bazaar great exchange 2020
    Deepika Saini on 2020-03-03 23:21:56

    Humne 8000 rs ka saaman diya D-21, Pacific mall, Dwarka Sector 21 ke Big Bazaar mein hume aisa kuch nhi bataya gaya ki 5× or 10× shopping karoge to hi ye rs 8000 ka discount milega humne kai baar pata kia lekin aisa kuch nhi bola gaya agar aisa bolte to hum saaman nhi dete sirf ye hi bola gaya ki aap jo shopping karoge usme ye 8000 ke coupon yaani 8000 rs kam ho jayenge ye to big bazaar ke store mein jaane ke baad pata chala ki in coupon ko istemaal karne ke liye aapko 40000 ya 80000 ki shopping karni hogi.....ab hum kya kare itne rs hum kharch nhi kar sakte humaare bas ki baat nhi h ya to 8000 ke coupon ke badle 8000 rs do ya humaara saaman waapas karo ........

  • Issue regarding order not delivered
    Brijmohan on 2020-04-03 18:06:30

    Dear sir
    My order no is 800008392 dated 29 March 2020.the above order didn't deliver to me till now when the delivery date mentioned 31 march 2020 by big bazaar. There is a dificult situation due to lockdown we can't go anywhere for purchasing items than I placed order via big bazaar app but I didn't know that its useless service of big bazaar. We must needed these items of my order because we have not much left meal now .what we do? It is a critical situation for us but big bazaar don't know. Why taking order big bazaar if can't delever. You should not take any order if you know your poor service. I was regular costomer of big bazaar but now I knew how big bazaar cheats us.
    I request to you please deliver my order immediately.

  • I am unable to open the app in my phone
    Pommy Syal on 2020-04-07 13:05:57

    I am a future club member and my money is in the wallet but I am unable to open the app in my phone.

  • Refund amount order no 800025896
    M Hussain on 2020-04-12 20:44:00

    Inspite of several requests no proper step initiated in this connection assured that refund will be in 24 hrs even after 4 days no mo massage no mail no credit take immediate steps

  • Not functioning/ running new KORYO Grinder
    RAGHUNATH DAS on 2020-06-01 21:28:42

    I was purchased a new KORYO Grinder on 02/12/2019 from Big Bazaar, bhubaneswar BILL NO/ INVOICE NO. is T-8/75893. The same has not function properly.
    Your Authorized service center has denied to repair.
    My earlier Complain no. is 200530127379.

    Please take necessary arrangements for repair the same.
    R.N.Das,
    Mobile No. 9438917425

  • Bigbazar Rajahmundry with out AC maintaining
    Ravikanthmsv on 2020-08-01 17:34:38

    I was surprised to see such bad maintains in Bigbaza at Rajahmundry, I was in showroom for around a houses time, but no actually. Suffacted like any thing inside. The branch manager and ac tech people are not responded properly.

    I never experience such a bad situation in any wahere.

    My bill MID 173470000006105
    Date 2020-08-01
    Time:16:27:55

    The branch incharge: Kondababu very arrogant behavior

  • Items not delivered-Order 89731912
    lakshminarayanan r on 2021-11-18 18:06:58

    Pls note that this order item not handover by your delivery person and he came to house entrance (Auto driver) informing that you are giving incorrect address and not giving correct address so will not give the items.

    Pls note that he is not hand over items and taken back.

    Pls send professional person to deliver the items for door delivery that too area known person for customer service.

  • Profit club card refund
    Ramesh singh on 2022-05-10 09:40:49

    Profit club card refund not initiated till now. ticket no BB22200604782 pending till now. Big bazar and future pay customer care no switch off. Why no solution till now?

  • Call me on 9811308082
    Deepak kumar on 2022-05-11 18:43:37

    Call me on
    9811308082.

  • Profit club card
    Gajendra salvi on 2022-07-12 19:03:51

    Profit club card information

  • Apni zamin lend keraye par deni he
    Muhmmad fazlehaque on 2023-03-30 12:07:08

    Meri zamin lend uttar pardesh ke zila sant kabir nagar me maghar tawon me he on markeet rod 2160sqft he agar ap ki compsny keraye par le to mai dedonga pls contect me ya mujhe jin se contect karna ho unka email ya contect deden