Complaints

  • Non delivery of order.
    Amit kumar on 2018-06-09 20:43:31

    Very bad service.order not delivered both times.i will go to consumer court.

  • Rail retro not registered my complain
    Shashi Bhushan on 2019-08-26 20:21:38

    I have ordered food in ashram express my pnr no 2747291030 ,and order no is 1176091 from RailRestro.com,food is very worst condition and not a higenic food.
    I complain against this and request complain number through sms, till now not received.
    One sms receive detail mentioned below.

    Dear Devashis. Your Order in 12950/ PBR KAVIGURU EXP at: BADNERA JN is placed.Total Amount Rs 183.75 Payment COD ITEMS: 1-VEG DELUX THALI PLEASE ENSURE UR ORDER IS COMPLETE & UPTO SATISFACTION BEFORE PAYING. Thanks for your order. For help Call 8102888999 / RailRestro.com


    This order I have not arise call back to customer care and complain for the same.but they denyied for registered my complainand and miss behave.

  • Rail retro not registered my complain
    Shashi Bhushan on 2019-08-26 20:33:33

    I have ordered food in ashram express my pnr no 2747291030 ,and order no is 1176091 from RailRestro.com,food is very worst condition and not a higenic food.
    I complain against this and request complain number through sms, till now not received.
    One sms receive detail mentioned below.

    Dear Devashis. Your Order in 12950/ PBR KAVIGURU EXP at: BADNERA JN is placed.Total Amount Rs 183.75 Payment COD ITEMS: 1-VEG DELUX THALI PLEASE ENSURE UR ORDER IS COMPLETE & UPTO SATISFACTION BEFORE PAYING. Thanks for your order. For help Call 8102888999 / RailRestro.com


    This order I have not arise call back to customer care and complain for the same.but they denyied for registered my complainand and miss behave.

    I have ordered food in ashram express my pnr no 2747291030 ,and order no is 1176091 from RailRestro.com,food is very worst condition and not a higenic food.
    I complain against this and request complain number through sms, till now not received.
    One sms receive detail mentioned below.

    Dear Devashis. Your Order in 12950/ PBR KAVIGURU EXP at: BADNERA JN is placed.Total Amount Rs 183.75 Payment COD ITEMS: 1-VEG DELUX THALI PLEASE ENSURE UR ORDER IS COMPLETE & UPTO SATISFACTION BEFORE PAYING. Thanks for your order. For help Call 8102888999 / RailRestro.com


    This order I have not arise call back to customer care and complain for the same.but they denyied for registered my complainand and miss behave.

  • worst condition and not a higenic food.
    Sanjay Shah on 2022-02-27 18:21:46

    We had ordered food at Ghaziabad railway station. The order number was 1888745. The food has come stale and rotten. There is a very sour smell. If a person ate it a little, then he has become diary.

  • Issue in refund
    Roma Jain on 2022-05-08 04:10:13

    I hv ordered food in panvel but delivered after vasai road. That time on phone I had cancelled my order nd purchased another food from station.so kindly resolve my refund issue nd give me refund back soon. My order no. Was 1980972 at Panvel and 1981154 at Vasai road. Please check nd refund me soon.

  • complaint
    priyanka on 2023-01-13 14:13:35

    pnr is 2734536449,train number 12460/ASR NDLS EXP on 13 janurary at sonipat but the person called and told that he had come to give but no one was there.He actually lied and in train how people will not be there. please check the status and refund the amount.