Complaints
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service issueKalyani Nayak on 2018-03-20 10:16:54
I have purchased the Cera Capstain P Trap(S1013106), 2nos, from Shree Binayak Enterprises,Bhubaneswar, Odisha, on 25th Feb 2018. The price is 23220.34/-. When the plumber set these commode in the bathroom, both are not working. I have immediately complained to the S.B.Enterprises and he also passes my massage to your company but nobody came to attend till 2 days. I have more options of different brands but I only preferred Cera because of your brand. But now I am thinking I have done a mistake by buying your product. Wastage of money, time. You have no service providers, no quality service, nothing. Really I am frustrated by your service.
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Cera commorde water leaking and overflowingTS NANDA KUMAR on 2018-08-16 22:14:40
Cera commorde water leaking and overflowing in Toilet. Auto stop not happening
Call TS NANDA KUMAR
Mob 8884440037 -
Cera Kitchen TapN V JAMES on 2018-08-22 09:27:47
Kitceh tap handle turns and turns, but no result.
Request service. -
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Cera Sanitary itemkrishna kumar v g on 2018-09-07 22:32:00
flush tank leeking my phone number is 8086011751
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Shagun tradersAshutosh pandey(Shagun traders) on 2018-09-13 06:21:33
Please tell me varansi Dealer supplier (sales person) contact number
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CracksDeepak Arora on 2018-09-19 11:02:15
Maine 5 months pahle toilet western seat stall karayee thee Usme kafi jageh crack aane suru ho Gaye hain pl.check karakar dusri ceat stall karakar smasya ka Samadhan karayee.
Deepak Arora
302-Taru kunj,Garh Road
Meerut U.P -
Service issueAjay tailor on 2018-09-20 10:23:40
Mere flat ke sare nal se pani tapak rahahe a west of water. Kafi time de customer service number pe try kar raha hu koi contact nahi Ho pa raha so please contact me urgent my contacts number is 9924205679
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Leakage of Shower PanelAnil Gupta on 2018-10-05 09:05:29
The shower panel knobs are leaking and tried a lot after taking number from the vendor but after a month same excuse the part/knob will be available from Chandigarh. The leakage has made my bathroom a hell.
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Complaint about create care sanitary wareSwati kadu on 2018-10-11 16:44:41
Non working of toilet flash from 7 to 8 month friqently asking for supplying the proper part but no response from cera care
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Complaint about cera care sanitary wareSwati kadu on 2018-10-11 16:51:08
Non working of toilet flash from 7 to 8 month constantly complaining about and asking for service and providing the proper part of flash but not giving satisfactory service
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Licking Water In bathroom from FaucetAshish Shah on 2018-10-23 13:22:46
Hello Contact your customer care No 1800 200 1801, But its tell that No is wrong, have issue in Bathrrom Faucet after 2 times repairs and it under warrenty, so please call us on 9033066649 and repair it earlier, its vestage of water unnecessarily
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westron cover of water in not workingN K TRIPATHI from gwalior on 2018-10-24 17:46:51
I had purchase wall hanging pot. Its switchs is not proper working. My phone no. is 9644001441. Please checked . My address D 32 krishna nagar Gwalior. pin 474005
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SUNDAR LAL on 2018-11-19 13:28:00
sundar lal
We have fitted all sanitary and Taps of CERA made in our recently build house. one mixture (hot & cold) tape fitted in kitchen is badly leaking for some time. On our complaint, one of your plumber having Mobile No 9258584049 visited about two months before informed us that some inside part is required to be replaced and he will come back with those parts. It is pained to inform you that despite of so many calls on above mobile number only assurance were given by the person attended but no body has visited again to replace the part. I am ready to bear the cost of that part. I request you to kindly look into to the matter urgently.
Sundar lal
Mob- 9411114200
23 Shiv Vihar
Maharani Bagh
Dehradun -248006 -
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wall hanging seatYogesh kumar dinkar on 2019-01-10 10:05:07
आपकी कम्पनी की सविर्स बहुत ही बेकार है ,
मथुरा के डीलर तो कम्पनी से दस कदम आगे है मे प्लमबर हु मै कभी cera ka koi bhi product लेने की सलाह नहीं दुगा
मो. 8445271782
पता , मथुरा -
No response of complaintAjit singh on 2019-04-17 19:27:41
I purchased a new comode but not working properly in this regard i registered complaints two times on 17 apr 2019 but no action has been taken by the company.
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TOILET FLUSH NOT WORKNGvetri on 2019-06-03 15:01:23
Non working of toilet flash from 7 to 8 month constantly complaining about and asking for service ,NO RESPONSE ON YOUR SIDE
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Toll free number not accessibleSuresh on 2019-06-08 14:19:22
have purchased 2 EWC clover cera on 3 6.19, but the flush tank is overflowing after the tank is full and start leaking. I tried to contact your Toll free number which is far to get connection. I have tried thrice and finally updated till i have mentioned the problem then no response
Suresh
9845564534 -
ServicingSurender razdan on 2019-08-04 11:09:17
There is some cera seat lid problem immediate solutions needed
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Toilet seat is not working properlyRam Dass on 2019-08-10 08:59:25
Coppa Vera toilet seat pitched from S. K. Sanitary and Hardware Store old sunny Enclave Sarah Nagar Mundi kharar on 28.2.2019 is not working properly. Please attend my complaint my phone No. 6280626887 H. No. 283F, Shivalik Avenue sector 125. Tehsil Karat, District Mohali 140301
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RequestNeha Chauhan on 2019-09-24 18:38:21
I need to get in touch with cere customer care representative as i wish to change some toiletries
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Problem in my bathroom nalJitendra bhushan on 2019-11-28 19:22:49
Sir I have call u 5time in my num..but ur team member no any response for him.. on day I have received the msg form ur company rejected my complne plz cont this num 9818934756 I am contacted his num his person is no any response my complne .I don't no who is this num but he is very attitude able person he is no attend my cal..so plz quick action this person and plz solve my problem..
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Cera Indian latrine seatMAHENDRA KUMAR CHAURASIYA on 2020-01-23 17:06:57
सर मैंने 6 पीस इंडियन लैट्रिंग सीट खरीदी थी जिसमें से 3 सीट में बहुत ही गिलेज प्रॉब्लम है और उसमें लैट्रिन बहुत ही खराब तरीके से चिपक जाती है और फ्लैश करने पर भी साफ नहीं होती है इसलिए मेरी समस्या को दूर किया जाए अन्यथा मैं सभी को सलाह दूंगा कि कोई भी का CERA का प्रोडक्ट नहीं खरीदें क्योंकि खराब होने पर या डिफेक्ट निकलने पर कोई भी सुनवाई नहीं होती है
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complaintSam Jose on 2020-05-13 15:28:38
Sir/Madam, I bought 5 sets of sanitary wares from Brothers, Ernakulam during 2017, now during thee years time three of the closet sitters broken and three of the flush are not working. Please do the needful on this complaint urgently.
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Complaint not attended to even after 5 daysPiyush Deshpande on 2022-09-20 14:06:01
I had registered complaint C22091520188 on 15th September, 2022. But till now no one has come to attend it. Even the number of technician who called initially is not answering calls.