Complaints

  • P m t on 2017-07-06 05:30:22

    Gijar knekhshn no charse rad karo.

  • service issue
    Kalyani Nayak on 2018-03-20 10:16:54

    I have purchased the Cera Capstain P Trap(S1013106), 2nos, from Shree Binayak Enterprises,Bhubaneswar, Odisha, on 25th Feb 2018. The price is 23220.34/-. When the plumber set these commode in the bathroom, both are not working. I have immediately complained to the S.B.Enterprises and he also passes my massage to your company but nobody came to attend till 2 days. I have more options of different brands but I only preferred Cera because of your brand. But now I am thinking I have done a mistake by buying your product. Wastage of money, time. You have no service providers, no quality service, nothing. Really I am frustrated by your service.

  • Cera Twin Flus Fittings
    Udayan Shah on 2018-06-30 17:56:45

    Twin Flush is not working

  • Cera commorde water leaking and overflowing
    TS NANDA KUMAR on 2018-08-16 22:14:40

    Cera commorde water leaking and overflowing in Toilet. Auto stop not happening
    Call TS NANDA KUMAR
    Mob 8884440037

  • Cera Kitchen Tap
    N V JAMES on 2018-08-22 09:27:47

    Kitceh tap handle turns and turns, but no result.

    Request service.

  • Cera Sanitary item
    KRISHNA KUMAR V G on 2018-09-07 22:28:37

    Flesh tank leeking

  • Cera Sanitary item
    krishna kumar v g on 2018-09-07 22:32:00

    flush tank leeking my phone number is 8086011751

  • Shagun traders
    Ashutosh pandey(Shagun traders) on 2018-09-13 06:21:33

    Please tell me varansi Dealer supplier (sales person) contact number

  • Cracks
    Deepak Arora on 2018-09-19 11:02:15

    Maine 5 months pahle toilet western seat stall karayee thee Usme kafi jageh crack aane suru ho Gaye hain pl.check karakar dusri ceat stall karakar smasya ka Samadhan karayee.

    Deepak Arora
    302-Taru kunj,Garh Road
    Meerut U.P

  • Asha parikh on 2018-09-19 16:44:21

    Flush is not working

  • Service issue
    Ajay tailor on 2018-09-20 10:23:40

    Mere flat ke sare nal se pani tapak rahahe a west of water. Kafi time de customer service number pe try kar raha hu koi contact nahi Ho pa raha so please contact me urgent my contacts number is 9924205679

  • CERA SAINTRAY PROLEMB
    RAJINDER SINGH on 2018-09-29 16:42:28

    PLEASE SOLVE MY PROLEMB URGENT

  • Leakage of Shower Panel
    Anil Gupta on 2018-10-05 09:05:29

    The shower panel knobs are leaking and tried a lot after taking number from the vendor but after a month same excuse the part/knob will be available from Chandigarh. The leakage has made my bathroom a hell.

  • Complaint about create care sanitary ware
    Swati kadu on 2018-10-11 16:44:41

    Non working of toilet flash from 7 to 8 month friqently asking for supplying the proper part but no response from cera care

  • Complaint about cera care sanitary ware
    Swati kadu on 2018-10-11 16:51:08

    Non working of toilet flash from 7 to 8 month constantly complaining about and asking for service and providing the proper part of flash but not giving satisfactory service

  • Licking Water In bathroom from Faucet
    Ashish Shah on 2018-10-23 13:22:46

    Hello Contact your customer care No 1800 200 1801, But its tell that No is wrong, have issue in Bathrrom Faucet after 2 times repairs and it under warrenty, so please call us on 9033066649 and repair it earlier, its vestage of water unnecessarily

  • westron cover of water in not working
    N K TRIPATHI from gwalior on 2018-10-24 17:46:51

    I had purchase wall hanging pot. Its switchs is not proper working. My phone no. is 9644001441. Please checked . My address D 32 krishna nagar Gwalior. pin 474005

  • SUNDAR LAL on 2018-11-19 13:28:00




    sundar lal

    We have fitted all sanitary and Taps of CERA made in our recently build house. one mixture (hot & cold) tape fitted in kitchen is badly leaking for some time. On our complaint, one of your plumber having Mobile No 9258584049 visited about two months before informed us that some inside part is required to be replaced and he will come back with those parts. It is pained to inform you that despite of so many calls on above mobile number only assurance were given by the person attended but no body has visited again to replace the part. I am ready to bear the cost of that part. I request you to kindly look into to the matter urgently.



    Sundar lal

    Mob- 9411114200

    23 Shiv Vihar

    Maharani Bagh

    Dehradun -248006

  • SUNDAR LAL on 2018-11-24 19:17:29

    Please refer to your mail dated 19/11/2018 in response to my complaint da regarding replacement of small part in the mixture of hot & cold tape tap. I did not get any service from you. Please resolve the issue.

    SUNDAR LAL
    MOB_ 9411114200

  • Flace system lekej
    Sanjay kumar on 2018-12-08 07:53:37

    Flace system not work properly

  • wall hanging seat
    Yogesh kumar dinkar on 2019-01-10 10:05:07

    आपकी कम्पनी की सविर्स बहुत ही बेकार है ,
    मथुरा के डीलर तो कम्पनी से दस कदम आगे है मे प्लमबर हु मै कभी cera ka koi bhi product लेने की सलाह नहीं दुगा
    मो. 8445271782
    पता , मथुरा

  • No response of complaint
    Ajit singh on 2019-04-17 19:27:41

    I purchased a new comode but not working properly in this regard i registered complaints two times on 17 apr 2019 but no action has been taken by the company.

  • TOILET FLUSH NOT WORKNG
    vetri on 2019-06-03 15:01:23

    Non working of toilet flash from 7 to 8 month constantly complaining about and asking for service ,NO RESPONSE ON YOUR SIDE

  • Toll free number not accessible
    Suresh on 2019-06-08 14:19:22

    have purchased 2 EWC clover cera on 3 6.19, but the flush tank is overflowing after the tank is full and start leaking. I tried to contact your Toll free number which is far to get connection. I have tried thrice and finally updated till i have mentioned the problem then no response

    Suresh
    9845564534

  • Servicing
    Surender razdan on 2019-08-04 11:09:17

    There is some cera seat lid problem immediate solutions needed

  • Toilet seat is not working properly
    Ram Dass on 2019-08-10 08:59:25

    Coppa Vera toilet seat pitched from S. K. Sanitary and Hardware Store old sunny Enclave Sarah Nagar Mundi kharar on 28.2.2019 is not working properly. Please attend my complaint my phone No. 6280626887 H. No. 283F, Shivalik Avenue sector 125. Tehsil Karat, District Mohali 140301

  • Request
    Neha Chauhan on 2019-09-24 18:38:21

    I need to get in touch with cere customer care representative as i wish to change some toiletries

  • Problem in my bathroom nal
    Jitendra bhushan on 2019-11-28 19:22:49

    Sir I have call u 5time in my num..but ur team member no any response for him.. on day I have received the msg form ur company rejected my complne plz cont this num 9818934756 I am contacted his num his person is no any response my complne .I don't no who is this num but he is very attitude able person he is no attend my cal..so plz quick action this person and plz solve my problem..

  • Cera Indian latrine seat
    MAHENDRA KUMAR CHAURASIYA on 2020-01-23 17:06:57

    सर मैंने 6 पीस इंडियन लैट्रिंग सीट खरीदी थी जिसमें से 3 सीट में बहुत ही गिलेज प्रॉब्लम है और उसमें लैट्रिन बहुत ही खराब तरीके से चिपक जाती है और फ्लैश करने पर भी साफ नहीं होती है इसलिए मेरी समस्या को दूर किया जाए अन्यथा मैं सभी को सलाह दूंगा कि कोई भी का CERA का प्रोडक्ट नहीं खरीदें क्योंकि खराब होने पर या डिफेक्ट निकलने पर कोई भी सुनवाई नहीं होती है

  • complaint
    Sam Jose on 2020-05-13 15:28:38

    Sir/Madam, I bought 5 sets of sanitary wares from Brothers, Ernakulam during 2017, now during thee years time three of the closet sitters broken and three of the flush are not working. Please do the needful on this complaint urgently.

  • Dharmendra singh on 2020-06-24 12:35:55

    Laitrin ke systen chote bade hai.

  • Mixer repair
    Syam Sunder on 2020-11-02 10:07:14

    My mixture leakage call me 9588 257 050 call me

  • Complaint not attended to even after 5 days
    Piyush Deshpande on 2022-09-20 14:06:01

    I had registered complaint C22091520188 on 15th September, 2022. But till now no one has come to attend it. Even the number of technician who called initially is not answering calls.