Complaints

  • CCTV cam is not working
    Inderpal singh on 2016-12-13 16:59:28

    My no 09814006444 contact me

  • copy video to pendrive.
    nirbhay on 2017-01-17 10:03:32

    please tell me how to copy the camera backup video to pendrive from tv.

  • my camera is damage
    i.s.sharma on 2017-04-18 14:46:23

    my camera is damage

  • CP PLUS DVR AND HDD NOT RECORDING
    BALDEV SINGH on 2017-06-10 14:52:10

    I HAVE PURCHASED ONE SET CCTV CAMERA FROM RG SECURITY SYSTEM DELHI VIDE INVOICE NO. 235463/2017-18/24 DATED 13/4/2017 ON LINE. GIVING ME TROUBLE FROM FIRST DAY. NOW STOP RECORDING, HDD NOT DETECT . PLEASE HELP ME WHAT I DO?

    MOBILE NO. 09464094340

  • Video screen electronic lock
    Rakesh suri on 2017-06-16 07:48:36

    I purchased an electronic lock with 4 video screens from shanti hardware chawri bazar,delhi. Initially 2 out of 4 cameras were not working .Two cameras were taken back by your technician for repair at the time of installation.after 20 days they were returned to us by saying both are working but one was not still working.i complained to the seller he answered that the only technician with your international company mr teerath had gone to his native place and only when he will return the video screen will be put to order.Even after 37 days of purchasing items for use could not fully utilise the same. I am sorry to say no redressal of our grievance is done till date compelling me to go to consumer forum.

  • User locked
    Krishna on 2017-07-07 15:04:55

    User is locked

  • CP plus cameras
    N. Swathi on 2017-07-12 17:38:35

    dear sir/mam,

    we need a clarification that CP - VCG - SD 24L2, CP-VCG - ST 24L2C these models will support CP -ER - 040 4E1 - T,
    please let us know pls contact us 9246812277.

    Thanking You sir,

    with regards,
    swathi
    alfa securities

  • cp plus dvr
    ratan verma on 2017-08-18 09:54:09

    camera no disply

  • Tecnical problem
    DHARMENDRA KUMAR GUPTA on 2017-08-18 15:29:04

    My cp plus cctv camera is not displayed working in my system
    we comlaint many time on a dealer but no response plz help me
    9414878634

  • technical support
    Ravi Singh on 2017-10-03 19:23:24

    if any troubling in cctv camera or their software contact me I will help you.



    thanks
    Ravi Singh
    mob: 9717670287

  • Cp plus DVR changing static ip frequently
    Shakti singh on 2017-11-04 15:52:51

    Hii

    Our cp plus DVR model no cp-upr 080 1E1S-S changing it static ip configuration frequently

  • Nazir
    Anil Kumar Anal on 2017-12-13 13:42:47

    Lots c c t v camera purchase plan supportmob no9430543644

  • Low disk space alam
    Kiran phade on 2017-12-30 04:37:20

    I am having 16 chaneel video 8 channel audio cp plus dvr. It is giving alarm when free disk space reaches 116 gb. Not able to off the alam. It turns off only i format the hard disk. Give me solution.
    Urgent please

  • related to my dvr
    Shubham ayush on 2017-12-30 22:10:24

    My Dvr is continues beep beep like sound. kindly fix this prob. as soon as possible. nd my contact no. is 8294152024. and I purchased this cctv 15 days before.i don't know y this prob. is coming nd my hard drive is 2tb soo kindly fix this prob. as soon as possible. THANKS
    SHUBHAM AYUSH

  • Ignore to provide service
    Narinder Singh on 2018-01-04 10:23:50

    I have problem in my cp plus cctv for the last two months (picture is not clear). I have call many times but not responded ur side. I request ur goods elf kindly return my cctv and give me my payment so I purchases another product I. E hilvision. Cp plus is not well product and service is totally bad.


    Narinder Singh
    Ph. 9419155655
    R/o Jammu

  • adiyo informesan
    sanjay sahani on 2018-01-17 20:48:23

    Diar sir Plis help...
    Dvr conect in adiyo mic and out in spikar staling..
    Plis give me
    map and vidiyo

  • Aman on 2018-01-18 19:03:10

    I have cp plus 4 chanel dvr
    When i play recording in it i does not show all 4 chanels it shows only 3 channels .
    It displays multiple chanel playback doses not support resolution higher than 960H
    So i did not find any function in settings to change the resolution
    My contact no. 7417280856

  • No gift revived target done
    Mehtab on 2018-02-07 16:42:16

    Dear Partner, Greetings of the Day !! Dabangg offer has been a great success. Thanks for your participation. CP PLUS is pleased to upgrade your gift from Electric Kettle to CP PLUS SAFE. For any issue, please mail with your details to udit_mittal@adityagroup.com

  • Query
    Harman Puar on 2018-03-16 18:57:06

    I have a query that in case hackers hack our camera so the auto deleted footage be shown to hackers

  • Mr
    dinesh balodi on 2018-03-24 23:26:44

    I have purchased one CP plus ezycan P/T EP10(EPK-EP10L1) on 18.11.2017. Presently, I am unable to reset the camera on wifi. pls do help.

    9873412665

  • I want to install my Cp Plus cctv cameras in Agra
    Karan Gupta on 2018-03-30 23:20:30

    I want to install my Cp Plus cctv cameras in Agra

  • DVR issue
    Vijy on 2018-04-15 18:03:29

    I have purchase DVR on 13-4-18 k1-s series DVR. I have facing problem when DVR start channel change automatically not stop with mouse because mouse pointer not visible user name password not coming while right click mouse pls resolve thanks. DVR sl no cp3e00afdpb001125.

  • egypt
    mohamed on 2018-04-29 12:53:17

    i am forgot my dvr password

  • dance+4
    priyansh negi on 2018-05-12 08:00:57

    venus of chandgar

  • cctv camera not working
    satya prakash sati on 2018-06-20 10:12:21

    please send your engineer service as early as possible at commandant office 39 bn ssb palia kalan ditrict lakhimpur khiri up pin code-262902
    mobile-8126920228

  • Anurag Maskara on 2018-07-25 12:49:19

    Camera not working real time, 15 seconds gap and this is 3 MP Ip camera while in my same premisis another set is of 2.4 mp normal camera whose clarity is better

  • dvr backup ishu
    sagar on 2018-08-26 14:51:57

    WHEN I CAN BACKUP RECORDING THEN ITS SHOW 200-300 FILES I CANT DOWNLOAD THAT FILES SINGALE IF ANY SOFTWARE FOR BACKUP BULK FILES AND DOWNLOAD .

  • Camera quality issue
    Piyush Sullere on 2018-09-15 11:39:41

    Technician visit required.

  • Forgotten Password
    Govt.Degree College Kotdwar Bhabar on 2018-09-24 18:11:05

    Respected Sir/Mam.
    We had stalled 12 CP Plus Camera and DVR C.P.Plus of 16 camera...We had forgotten password to login in device or setting.
    Our User I.d. Admin
    Password..... Forgotten
    Please Guide us and help us.
    Principal
    Govt.Degree College Kotdwar Bhavar. Pauri Gharwal. Uttarakhand.pin 246149
    Contact..
    O1382242400
    9415882929
    9756127277
    E.mail.gdckotbhabar@gmail.com

  • known about service center.
    ajay kumar on 2018-10-31 16:24:17

    where is cp plus service center in delhi/noida.

  • Problem with password
    PREETHAM on 2019-02-12 12:55:00

    Request you call me on 8754596677 thanks

  • dvr no display
    TANVIR AHMAD MANIYAR on 2019-04-07 18:31:11

    sir cp plus 16 chanel dvr hdmi & vga cable not support problem

  • CP plus CC Camera
    V. Naresh Kumar on 2019-05-25 17:53:27

    The cameras are not working .problem is hard disc. Who is installed cameras that person is not responding.
    .

  • CC plus camera
    V. Naresh Kumar on 2019-05-25 18:12:21

    the dealer is not responding. Cameras not working last three weeks.

  • cp plus
    riju bora on 2019-08-23 14:35:46

    your all customer care no i tried please give valid no

  • DVR chhanal
    Prakash on 2019-08-30 20:17:13

    Sir pls tell me cp plus DVR service center in Lucknow .

  • Dwarka Sector 1 power house
    Sandeep on 2019-09-05 10:55:15

    Divya ka password Bhul Gaya Hun restart karna hai

  • CPPLUS
    Mr.Prakash Doshi on 2019-09-16 15:35:32

    I am forgot my Cp plus password my mobil no 9029706572

  • dvr not working
    ashish on 2020-07-24 16:12:49

    its 3 camra installations but 2 camra playing a pal but 1 camra r not working pal but then change her modem nsts then rest camra r working but they working in nsts so how to work all 3 camra one modem

  • Cheat us
    Kumari Shradha on 2024-01-23 17:49:31

    Cheat us not gave warranty card not a recording process only live function gave me

  • Camera not working
    rohit kumar on 2024-03-30 20:36:11

    Hello sir main cplus camera mera chal nhi rha ha usko main service center par ley ka gaya tha Aaj sir wha bol rha hai ki camera ka serial no kuch aur hai aur camera par bhe serial no us camera ka nhi hai sar Maine camera Snapmint se finance
    karvaya tha char channel ka sir camera kbhi bhar dekhya bhe nhi ha 1 time service center ley ka gaya tha aur woh yha bol rha ki camera serial no yha nhi ha ..plz help me 8115879624