Complaints
-
No connectionDebashish Dutta on 2017-05-02 17:13:50
I have paid 99 plus 303 on 31 st March yet my connection got cut
-
AcharjeeBiswadeb on 2017-06-30 11:02:25
On 29.6.17 I got two hip nos 8777285046 & 8777284199 the latter was activated and made two calls also but after that it was deactivated. I could not do the verification of documents of 8777285046.
-
How to repair or replace JIO ROUTER and where fromSUBHASIS PAL on 2017-07-29 13:28:58
Dear Sir,
One JIO Router JMR540(black) SSID : jioFi3_197B9B ( RSN: RUFMFJC00380511 , EAN : 4712928861040 , MAC ID: 28565A197B9B , IMEI : 911510954922502 ) purchased on the name of PAWAN KUMAR SHARMA. And it was working very good. But now it is not working. Please inform earliest how to repair or replace it and where form.
With thanks
Subhasis Pal
C/o Pawan Kumar Sharma -
How to repair or replace JIO ROUTER and where fromPAWAN KUMAR SHARMA on 2017-07-29 13:31:03
Dear Sir,
One JIO Router JMR540(black) SSID : jioFi3_197B9B ( RSN: RUFMFJC00380511 , EAN : 4712928861040 , MAC ID: 28565A197B9B , IMEI : 911510954922502 ) purchased on the name of PAWAN KUMAR SHARMA. And it was working very good. But now it is not working. Please inform earliest how to repair or replace it and where form.
With thanks
PAWAN KUMAR SHARMA -
shawmuskan on 2017-07-31 12:56:45
i have rechrg on my jio num of rs.309 in 26 april ..now my jio outgoing call is off and my data speed became very low ..and the message from company said that i have to rechrg of rs.399 but my family member jio offer is not expired.
-
Your Jio Network Tower Has been Stop workingSudip Chakrabortty on 2017-08-20 08:10:02
Sir/Madam,
Your JIO Network Tower has stop working from 6am on 20/08/2017, which is currently planted in my land on under Bardhaman District at Village Pratappur, P.O. Pratappur, Dist. Purba Bardhaman, Pin. 713144
No Network in this area, kindly take action. -
prepaidRATHIN PAUL on 2017-08-31 13:41:17
recharged by Rs.399/= but intending to know what for Rs. 99/= asking by the vendor
-
sikha karsikha kar on 2017-09-15 11:24:58
My Jio no. is 7980116118. I can not any STD from this JIO no.
Please help me immediately.
Thanks
Sikha Kar -
no incoming callsNeelanjana Das on 2017-09-28 12:08:26
I am not receiving any incoming voice or video calls on my jio number. whereas when someone is calling me on my jio number they are receiving a busy tone. I will be glad if this issue is sorted as soon as possible.
regards -
RechargeManmatha Nath Ghosh on 2017-09-28 16:11:04
I am not able to recharge my GIO No. 8240160285. .My Moblie shows emergency call only. Kindly help me
With regards -
-
NON BOOKING OF JIO PHONE HANDSETSumita Datta on 2017-11-02 19:29:01
Dear Sir
I have booked for a hand set from my Jio no 8910114209 on line on 24 Aug 2017 by paying Rs. 500 through my husband's UBI Account.Though the amount has been deducted but I did not get any booking/registered number from your end.Now when I enquired about the status of my booking, customer care is saying there was no booking from this number.Kindly look into the matter and confirm.
Thanks
S Datta -
Network issueSANJAY HALDER on 2017-11-06 17:54:42
My Villeage jhowdanga
Pin-743245
Po-jhowdanga
5days ago There r a network issue My Area didn't Work data calls or any Other features on jio why plz help Me Jio team Thank yoU -
Network issueSANJAY HALDER on 2017-11-06 18:10:14
MY AREA Didn't Work Jio Data and calls servises last 6days ago why
My Area jhowdanga
Pin -743245
Why plzz hepl us -
NOT RECHARGED MY PHONE -7980729488 & 8617737700TAPAS KR JANA on 2017-11-09 17:21:34
Dear Sir,
I would like to in inform you that I have recharged my JIO PHONE 7980729488 & 8617737700 through ICICI net banking on 09.11.17 (.)
First time Rs.459 + 459 dedu
cted from my a/c. msg receved not proces
Second time I have again tried for no.8617737700 for RS.459/-
Masseg receved not processes your request.
But, on checking my bank account it is showing the both the cases ( Rs. 918/- + RS. 459/- ) payments has been deducted.
Please check and confirm . My alterternate no. is 9836619011 / or through my mail id.
Your co-operation is requested.
Tapas Kumar Jana -
MRBROJA THAKUR on 2017-11-13 15:39:07
MY JIO MOBILE NO 70037 65584,GOT 2 MSG IN LAST 2 DAYS THAT MY PHONE IS READY FOR DELIVERY,WHERE IS PHONE,JUST NOW GONE TO RIL DIGITAL AT SPECER NEW TOWN NO SIGN,EVEN SECURITY GUARD AMRISH SINGH MISBEHAVED WITH ME.MY ADHHAR NO IS 8090 1693 8885,YOU CAN SEE THAT I HAVE 6 CONNECTIONS,I AM 63 YRS OLD CAN NOT GO TO STORE SO MANY TIMES
-
My Booking Jio Mobile delivery SMSGautam Jain on 2017-11-14 08:07:22
After i got my confirmation message of my delivery of Jio Mobile i went to my near locality Jiostore they said me to come next day, or call to them, last 7 days i am calling them they always saying mobile has not came call tomorrow, like this they are refusing me, & in market this store have a bad news that store is selling the mobile outside with high price. Today again i went to the store after receiving a call from Kolkata 03335591027 to pick up my mobile from near Jio store, the Staff "Mr.Abhisekh" saying this calls & sms have no value, then i ask them to note down my mobile number so that they can inform me but he is saying that i have to call them daily they will not, what kind of Jio store & Staffs have been recruit here can't even speak & maintain a store properly they are very rude in behaviour too. Please help me Sir, i am giving below the Store address with their
land line number & enclosing my SMS which your company send me to my mobile.
Please do the needful as soon as possible
GAUTAM JAIN
9732553445
Jio Store - Station Road, Behrampore
Jio Store, Baharampur Station Road, Murshidabad, Baharampur 742101, West Bengal
Phone No : 03482256156
Mon-Sun : 10:00 AM. - 10:00 PM. -
Wrongly Recharged to another no.Ezekiel Murmu on 2017-11-15 09:48:35
Sir i did wrong Jio recharged to other no. My No. is 7908057363, but mistakely i rechaged rs. 399 on wrong no. 7908057393, Please help me if possible, ORN No. BR0000IPRCM0 Retailer Id No. 0660529103.
-
Rs.399 recharged but mob no 7980576662Arabind mandal on 2017-11-15 11:35:41
Rs.399 recharged through PayeTim to merchant Relience Jio under order no JPT25805061457 on 10/11/17 but yet not my no not activated.pls inform weather you have received the payment or not.
-
Network and CallHarendra Nath Roy on 2017-11-15 14:44:39
When i come kolkata No work my sim JIO Number 8617692120 but why it is possible? Pl. solve the problem or not it convert another Network.
-
incoming and outgoing callvijay kumar singhal on 2017-11-18 14:15:08
my phone no 9827401878 incoming and outgoing call not possible from last 2 days from 16.11.17.
presently i am in asansol west bangal. -
about recchargeUma Guha on 2018-01-02 16:23:40
sir,
I recharge 399 + 99 about 2 month ago at my jio small phone, but my conection not through, pl see the matter. My Jio no. 9123612193.
Thanking you,
Uma guha. -
GEOTECHSusanta kumar deb on 2018-01-06 11:53:22
My jio number is-9123852775 PayeTim / online is not support recharge 149/- plan .
-
paulsebak ranjan paul on 2018-01-09 15:33:05
jio no-9875363069 not working properly i want to talk with your advisor.s.r.paul(9875363069)
-
jio no. 8250438684 not workingsubhasish Dutta on 2018-01-29 13:56:55
jio no. 8250438684 is not working since today morning (29.01.2018).Presently I am at Varanasi.
Pl do the needful ASAP -
-
RechargePANKAJ KUMAR SINGH on 2018-02-08 23:11:08
I am recharge today my jio no. 9123612800 at 98 plan by sbi debit card, payment cut my acc. 196 also. But I have no recive any mgs. Not active my 9123612800.
Why give me explain -
No call is made possibleDibyendu chakrabarty on 2018-02-12 21:55:25
I have lodged my complaint regarding no call is made possible through my Lenovo a6000 Mobile handset.It was all right even a few weeks ago and I could call through jio4g voice as my handset is LTE not VOLTE.BUT the sim says my phone is volte.Your representative also says so.I contact Lenovo customer care and they say your phone is LTE.I think the new version of jio4g voice is the cause for my problem. Please take note of it.
-
ComplainsUBRATA MULLICK on 2018-02-15 12:29:08
Please note yesterday I recharge
my jio mobile no 9123065284
with Rs 399
But till date my mobile not recharge please immediatly arrange
for recharge other wise my mobile will be stop.
Please do the needful with
immediate effect -
Jio Phone not yet receivePradip Kumar Bal on 2018-02-15 22:53:09
On 29.01.2018 booked one Jio Phone through online from my phone no. 8910759667 for gift purpose.It is most regrettable that till date I did not receive my Jio Phone nor any communication.Though the occasion for the gift is over.May I know when I will get my Jio Phone?
Thanks & Regards
Pradip Kumar Bal -
New connection - Bad BehaviourSayantan Gupta on 2018-03-05 16:21:36
Hi Team,
I went to Jio Store Dum Dum to take 2 new Jio connections but all were busy watching movies on a large screen TV and never attended to our queries.
Address: OPPOSITE CLUBTOWN ESTATES 87/2 DUMDUM ROAD, Kolkata, West Bengal 700074
Hours: Open ⋅ Closes 10PM
Phone: 099035 24102
Can you please let me know why is this ignorance towards new customers. Is Jio completely fulfilled and do not want new customers to join.
Best Regards,
Sayantan Gupta
You can also contact me on 9874351891 in case you feel that we are eligible to be your customers.
Poor service!!!! -
Recharge but no networkMoyna kundu on 2018-03-05 16:31:12
Reachrged today at this no 7980917316
Recharge rs: 399. But no network with ths number..wht to do??plz reply -
recharge of mob. no. 9123004548anjan kumar roy on 2018-03-06 12:13:45
i recharged the above mob. for rs.300on4th march 2018.i aiso recvd. your message.my transacton was586392417 but when i made a tele call,i was told that no balance is there.now i am unable to make any call.pl.look into the matter and tell me what to do now.
-
recharge of mob. no. 9123004548anjan kumar roy on 2018-03-06 12:22:58
i recharged the above mob. for rs.300on4th march 2018.i aiso recvd. your message.my transacton was586392417 but when i made a tele call,i was told that no balance is there.now i am unable to make any call.pl.look into the matter and tell me what to do now.
-
Regarding VoLTE/HD connection.Jayanta Basu on 2018-03-09 11:55:38
Not getting any call from my jio no. 9123009591, also the icon of VoLTE or HD is not available in my phone. A service request lodged in the matter vide no. SR00000IHT1H regarding connectivity issue but it was not resolved properly after taking 48 hrs. time, please do the needful. My alternative no. is 9830962164.
-
MadhogariaVijay kumar madhogaria on 2018-03-11 17:58:48
Creating problems in outgoing and incoming calls and sending sms also
-
Paying 349 Rs but Connection Problem .Paresh Nath Mukherjee on 2018-03-19 18:43:06
Please feedback My Jio no, I am paying 349 Rs, from my net banking HDFC Bank, ID : BV 000007 T 9 Q 4,
But my no unable to connect any mobile number, Pls help me, and .
Fm -P .N. Mukherjee, mobile no -09427472170. -
-
Block sim cardAsima Sarkar on 2018-04-10 21:16:28
My phone stolen today at 8:45 pm in front of medical college hospital Kolkata. So you please block my sim card as early as possible.
My jio no. 6290030090 -
Block Sim CardMohana Roy Majumder on 2018-05-29 12:43:26
My phone stolen today at around 9.55 am from my house.So please block my sim Card immediately.
My Jio No. 7003096016 -
ChatterjeeAnjan Chatterjee on 2018-06-21 08:05:01
Your system upgradation is going on since last night 9.00 PM to till 8.00 AM today(21.6.18) vide mobile no 6290435196. Telephone line is not working and this is the 3rd time from 14th april to
21st june(from purchase date). Expecting your
earliest action to restore the telephone line. -
samotasuwa ram samota on 2018-07-11 10:15:12
sir, i have recharged amt of rs 399 by PayeTim. however amt of 399 have been deducted from my acct. Bal of the same not yet recd from your service.
-
-
BanerjeePradip Banerjee on 2018-08-17 18:32:18
My Jio No 7908157859 Recharge 04/07/2018 My 84 days But 17/08/2018 Not Balance MSg why?
-
Network problems in few monthAshim paul on 2018-09-02 23:50:35
Very very bad network. In few month Jio network net speed is poor. Two time I contact your care but they doesn't solve my problem. Very Bad service and behavior. At first solve your network problems otherwise I can change my service.. Thank you
-
-
NETWORKSAHIN ANWAR on 2018-09-11 20:47:49
Network problems my area because I can't use jio service, please help me.
-
Weak singnalAshish Pandey on 2018-09-17 18:30:10
I am new customer. And i port bsnl to
Jio but. Net speed is very poor. My address pin 734009 Kursung. -
Can't don't work incoming and outgoing callPIJUS KANTI PATRA on 2018-09-18 11:10:49
In the morning I can't call any number
Pls solve quickly