Complaints

  • Cylinder not delivered, even after 15 days from booking
    pramod on 2014-11-20 14:01:00

    i booked cyliner on 5/11/14 cunsumar No.04045, calling & givenig reminder, but till date cylinder not received.

  • UNABILITY OF GAS BOOKING
    TAPAN MANDAL on 2015-01-07 15:54:23

    Dear manager sir,
    I am trying since 1 month to contact 9223101260 for refilling, but could not connect the line, even L/L also(27715225) . what kind of service it is? please book my cylinder. I will collect on 10/01/15.personally.

    consumer no-12051

  • cylinder not delivered
    Baldev Bhatti on 2015-02-04 23:05:18

    I booked a refill on 23/02/2015 & still not received

  • cylinder not delivered
    Baldev Bhatti on 2015-02-04 23:05:56

    I booked a refill on 23/02/2015 & still not received

  • Continuous facing problem with deliveries
    Gaurav Tiwari on 2015-06-11 10:17:33

    Con no cx4088956, every time HV to visit agency at least twice to get the cylinder. This time booked on 4-5-15 delivery slip also generated 2 times but still don't get CTL under. Ur staff was very irresponsible. They talk with peoples like we made mistake to select this agency. After one month of booking they don't feel hesitate to say that they don't have delivery boy.pls lukafter the matter and mentain staff costumer friendly otherwise it effects image in future. Pls do something.....

  • Irregulairies in Gas Refill-mostly phone unattended rude behaviour
    Rajos on 2015-06-23 19:10:31

    I have been facing problem in getting Gas Cylinder Refill in time. Usually booking can be done only after 21 days after delivery. Gas Cylinder will be delivered mostly after 1 month after so many follow up. That means 51 days 1 gas cylinder and in an year 7 cylinders.Since the demand is for every 40 days for a normal family more than 9 cylinders are required, even though ready to pay any excess than entitled.Here the problem is that every month cylinder is delayed for one or other reason like, vehicle did not come delivery boys were on leave etc etc and .with rude behavior ..This has become a regular practice with nobody to check or question this severe irregularities and harassment. .We can understand delay in one or two months .But for every month such dame excuses makes something fishy.It seems the Indane Gas agency is misusing the Gas, by such tricks by giving maximum harassment to the consumer every month.It seems the demand for Gas is more than supply and the staffs are very less for effective serviceHence the consumers are suffered, harassed and being fooled every month, with least efficiency of services as if there is no supervision.The customer is forced to use electricity and has to arrange own transport his own risk which is very inconvenient.Can the higher authority make a no
    and increase the efficiency at the earliest and save the customers from such harassment.....Another question is can we book before 21days since already delayed this month so as compensate and get in time. Pl advise

  • worst gas service
    jaideep rajput on 2015-08-14 20:34:36

    no delivery of cylinder on time .worst staff ever seen. no repsonse for any type of issue.cylinder delivery in 20-25 days after many follow ups. these type fo agencies are giving bad image to INDANE service. need to check for Audit purpose.

  • Complain regarding cylinder
    Taher on 2017-03-12 19:12:58

    Our account is being missused by others, we are receiving messages about the gas cylinder booking and delivery even though we havent booked one from last two months,please verify this and do something about it.
    This msg i received ystdy.
    Booking for Con No 04428 is registered with Ref No.2000082717.Refill expected delivery:5-7 days.Now pay for Indane refills by ur Debit/credit cards,e-
    wallets
    This msg i received today.
    Your cyl is delivered with cash memo no.3000087394.You may also book and pay for future refills online, through our web portal www.indane.co.in.

  • Worst service
    Sheetal on 2017-10-11 11:13:18

    My gas connection is CX 16593367...i always face bad service from anushka indane..they never send cylender on time..after 15 days from booking they send cylender..its essesndial commodities.hav to provide in 1 to 2 hour itself..but they took more than 15 days..i m trying to cal them but they r not receiving call..only kne time reveived n said call after sometime..i booked yesterday n i need cylender today itself..kindly direct to provide me cylender today itself..

  • Cylinder not delivered
    Veena chavan on 2020-02-17 14:00:56

    Twice cylinder book but not yet come first msg got delivered cylinder but god knows where delivered.not able to contact land line no no picking up last two weeks.bad service provider

  • Conumer no 12510
    SULEKH SHARMA on 2020-02-17 16:58:04

    My refill invoice generated on 13.02.2020 no 10021878698
    rs. 829.50

    not yet delivered

  • Gas
    Sarvesh singh on 2020-04-12 12:56:07

    Mera gas botlea khtma huaa hai
    Nerul Mumbai me gadi aati hai
    Gas ki

  • Cylinder refill not received
    Sheela Nair on 2020-04-18 16:15:53

    Booked a refill. Yesterday got message from indane that cylinder has been delivered but till now not received any cylinder . Could you please check this and find out to which other customer was my cylinder delivered also let me know when I will get my cylinder refill delivery.

  • Refill not received but msg rcd it's delivered
    Sheela Nair on 2020-04-18 16:19:10

    My customer number is 00945. Though I have not received my refill cylinder delivery I have got a message yesterday that cylinder delivered.

    Please check and send me my refill cylinder at the earliest.

  • Refill not received but msg rcd it's delivered
    Sheela Nair on 2020-04-18 16:21:31

    My customer number is 00945. Though I have not received my refill cylinder delivery I have got a message yesterday that cylinder delivered.

    Please check and send me my refill cylinder at the earliest.

  • Want to transfer indane gas connection due to transfer
    Shital Gopale on 2021-06-29 13:50:58

    We are transferred from nerul to other place and want to change agency but Anushka agency is closed and costumer care is also not reachable..what can we do

  • Cylinder return
    Suraj on 2023-08-26 21:58:14

    I am inform you that when will come to office because of need cylinder return... please reply on comment