Complaints
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food ordered but, the restaurant is closedvishnu on 2014-11-11 19:31:52
I have ordered the food my payment is done but the restaurant is closed from which i have place my order and I have not yet receive my money back....
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how to get discount in food panda can anyone tell menitin on 2015-02-15 13:11:35
how to get discount in food panda can anyone tell me customercaresupportinfo.in
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BAD SERVICEROHIT GAMBHIR on 2015-04-17 11:43:32
Greeting of the day,
Pathetic Service from food panda customer care. no words to speak . i have placed the order & 4 time call to customer care of food panda no solution getting from them . after need to talk with supervisor / team leader but not available on the floor . what solution i am getting from your agent aman sir only refund is possible . pls listen my all 4/5 calls need action required from food panda. last night because of your pathetic service my family not had food what i have planned for them. if i placed the order from food panda if its placed then it should be delivered any how if customer trust on you money refund is not solution need compensation from food panda i need call from you team leader / manager for solution if you refund my money to me what is i got me & my family not had dinner . because of your pathetic service no words to speak . pls listen my all call i have call from my other number 9871506644. need call from your end . i need compensation from food panda what me & my family suffer .i have placed the order your agent not call me i have call to check after they said vender not make chicken on Wednesday pls take veg items . if he not make chicken item's it should be write on your online menu even i placed the order from your agent also he also punch my order he never told me chicken items not available after punching when i call 4th time then your agent said other restaurants is closed i cant place your order to other restaurants pls take refund i said 8.55 you said all restaurant is closed after he said our site is shut down pls call after 10 min to place new order. i do only refund . i need call back from your manager /team leader to talk . need compensation any how.
Thanks & Regards
Rohit Gambhir -
cancel my norderamit kumar on 2015-04-28 10:09:40
please, cancel my order.i have order 2 masala dosa and 1paneer dosa from shree south indian cafe hut.i want my moneyback in my PayeTim wallrt.
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not yet received order confirmationjoshna on 2015-06-04 16:15:41
I have ordered a cake from midland bakers, hitech city, hyderabad. till now i didnt get any conformation from midland bakers. Plesae look into the issue and let me know the status of my order at the earliest
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BAD SERVICEMeenakshi Tiwari on 2015-07-05 20:38:55
Order placed at 8.13 pm.
It's 8.36 pm and no confirmation till now.
Called the restaurant and they say they can't help!
I want to cancel the order and there is no such option on the app!
Am disgusted.
Do not want the order. -
Food not delivered and no is. Not reachableVikas on 2015-07-05 22:16:49
The no shared by fp of the hotel krishna punjab bangalore is bot reachable and fp no is also switched off
We have paid the money i need my refund as fp is a waste app now -
Poor servicearjun on 2015-07-06 12:03:53
Hi,
I have ordered 5 item on 05/07 to chicken minar,sec-9,rohini,new Delhi. They given me delivery time 90 minuts.But even after 150 minute I did not received my order. I called 3-4 times and every time they give new delivery time. Than at last I myself picked my order from their address.After checking my order found two dishes was not what I order. Very poor service and was very disappointed.
regards
Arjun -
no order conformationAishwarya on 2015-07-18 20:27:26
i just ordered through foodpanda and did online payment. the payment was completed but the order was not placed
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chutiya bnaya gyaabhishek tanwer on 2015-07-19 21:39:14
thik 3 bje hme party300 coupen ke baare me pta chla phr kaafi der tk gaali galoch aur vichaar krne ke baad 8 bje humne order kia pehle to order confirm naa hone ka chutiyapa saha aur uske baad agle 1.30 ghnte tk chutiya bnte rhe aur phr paise katne ke baad gaandu bhi bane mai to yahi salha dunga ki iss madar chod food panda se kbhi order mat krna
JAI HIND!!!!!!! -
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Terrible service provider.Shefali dangwal on 2015-10-06 15:24:56
I had placed an order from subway Sakinaka which is 7 mins walking distance from my place
Two hours and I am still waiting for the Oder tht I had placed
To track the order I called up subway ...very smart staff I must say no one... has the audacity to confirm the status...
In return they disconnected my call ..keep passing the phone to the other staff one by one ...I had to narrate the entire story to all of them ..no response ... Very annoyed will never place an order from food panda !!!
Please refund my money. -
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Incomplete items in OrderMridul Bhayana on 2016-10-28 23:43:17
Hi, We did not received the ordered items from Dana Choga ordered via Food Panda, unable to join chat and no response on customer care number
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refund of moneydebendra behera on 2016-12-11 20:33:45
I have ordered a fresh fruit cake on 11 Dec at 2000 hrs from flying cake bakery, vasanth kunj. The amount of rs 400 have been deducted from my syndicate bank a/c. As the money was deducted from my a/c I have informed that my ordered was cancelled but money was not refunded. Sir, plz refund my money.
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problem in foodpandaKiran Kumar chowhan on 2016-12-14 10:41:42
On 13/12/2016 I ordered food in foodpanda but the my order is cancelled by the restaurant but my money is not refunded what's the problem
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Refund my amountSunil Kumar on 2016-12-16 23:15:52
i order the tandoori chicken but my order is not delivered please refund my money
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Delay in deliverySreshtha Srivastava on 2017-01-08 22:48:01
I have order from food panda and I didn't receive my order even after 3 hours. Its so annoying that we place an order and after waiting for so long when we checked the status its says that our order has been cancelled.. And money got deducted as well.. This is very rude and pathetic way to treat your customers.
Deleting the app right way..! -
Order not reachedHarpreet Singh on 2017-01-27 00:07:17
This is my Order ID s5mv-b3r4 from Snack Adda nobody reached before 2 hours till this time and contact number of resturant is not valid. Now tell me in this time what can i do?
Please refund my payment order not reached.I this all your team is fake. -
MsAashima Khanna on 2017-02-14 22:35:39
Booked order on 14/2/2017 on Yo China. Received message from your side confirming order at 9.27 PM on my mobile. Then received a mail from your side that order has been cancelled due to non realization of payment. Placed order again and received message at 10.01 PM confirming order. Received message from my bank stating deduction of amount twice. Called Yo China on number given in your message. They also confirmed that order has been placed twice. We request you to cancel order placed at 10.01 PM 14/2/2017 and refund the money to us. We already requested Yo China to stop second order.
Kindly check and confirm.
Regards
Aashima Khanna -
Late delivery and irresponsible behaviourPrasad Nair on 2017-02-20 21:21:38
I ordered yesterday from burger king Vasant Kunj.... They delivered it after 1 and half hours cold... I complained through live chat they called me up from restaurant and promised a complimentary reorder... I did not receive a call from the m and had to speak to two of the chat assistant s... A girl Gauri from the same did not help me and wasted my. Half an hour with her late response.. then she told me to disconnect and try someone else as she is not able to contact the restaurant....This kid of behaviour from a customer support team is highly depressing and irresponsible.... I had a word with another guy Ajay Kumar and and he solved my issue in a minute... Please be careful while choosing customer support... Ur money our money and our time is valuable
Regards
Prasad -
D palace restaurantVinay Naik on 2017-03-08 19:34:38
Hello sir,
This is D palace restaurant, we need to talk to with your concern person for about our business propose. -
pathetic foodsanchit lamba on 2017-03-08 20:16:50
pathetic pizza with half side toppings only & burnt drums of heaven. I have pictures of food with me.
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pathetic foodSanchit Lamba on 2017-03-08 20:18:53
burnt drums of heaven & pizza with half side without topings
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order cancelled but money debited from my accountsunanda chaudhury on 2017-03-28 11:36:21
Hi,
Please help me to refund my money, as order cancelled but money debited from my account on 25th March.
Please help me to refund my money. -
money debited but refund not yet iniciatedsubham deb on 2017-04-10 14:09:33
my order was cancelled on 31/3/17 and food panda said they will refund me within 7 days but as you can see its 10/4/17 still I didn't got my refund back
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ComplaintVINYAS.BHASKAR on 2017-04-17 14:43:47
I HAVE ORDERED A PRAWN BIRIYANI THROUGH YOU FROM EMPIRE RESTAURANT ON 17/04/2017, BUT I DIDNT GET ANY CONFIRMATION NUMBER AND I PAID AMOUNT THROUGH MOBIKWIK APP AND MY AMOUNT IS DEDUCTED FROM MY ACCOUNT. BUT I GOT AN MESSAGE SAYING THAT MY ORDER HAS BEEN CANCELLED. SO I WANT MY AMOUNT REFUNDED BACK AS SOON AS POSSIBLE.
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DrCharu Grover on 2017-04-22 14:53:34
I have just placed order to dominos jalandar model town ....payment is deducted but order is not placed
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New RegisterAnil Bomma on 2017-07-27 16:26:25
New register foodpanda my contacts no 8999380719 pune
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on line deliveryLet's go banana's on 2017-08-13 14:26:47
sir,
I want to on line delivery for foodpanda from our restaurant Let's go banana's. contact nmbr -7750007750 -
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we want to registered our restaurant with food pandagautam majumder on 2017-09-11 14:45:36
hi,we want to registered our restaurant with food panda ,please contract on our phone-9266634301 \ 02\03\04
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captainsardhar nayak on 2017-09-19 22:31:25
#s5pp-gleq code cancel this order customer name srinivasa Raju B contact no:9100886358
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Late delivery of foodAnjali Thakur on 2017-11-01 21:28:21
O ordered food from Food panda at around 7:16 pm and didn't get the food until 9:30. What kind of service you're providing. After I called him he said he got the order late due to internet issues but this can't be possible because if they got the order late how come they confirmed the order minutes after placing the order. The only solution is sorry. That's it. The delivery guy couldn't locate the address. Highly disappointed!!
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restaurant registeredRishu on 2017-11-09 13:27:35
hi,we want to registered our restaurant with food panda ,please contract on our phone 8528843210
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REQUESTAVINASH on 2017-11-17 13:29:12
OUR RESTAURANT WANT TO JOIN FOODPANDA .PLEASE TAKE ACTION AS SOON AS EARLIEST..
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Want to be a partnerMohammad taha on 2017-12-13 12:08:54
Sir we have a restaurant so we want to be a business with you
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Partner with food pandaMohammad taha on 2017-12-13 12:10:20
We have a restaurant so we want to be a business wth foodpanda
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ComplaintSarika on 2017-12-14 18:56:37
On 10th Dec I ordered food n money was deducted from my aacount due to certain circumstances the order failed n got a message that my money will be refunded but till now it hasn't just see to it n kindly refund it 221 is the amount
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Redchilli food courtS khan on 2018-01-08 19:32:58
Please send ur sales person to contact me for registration in ur site.