Complaints
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my irctc account is not logingAnil kumar sah on 2014-10-09 01:44:43
my irctc account is not loging.so plz send my new user id and password.
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RAC TICKET IRCTC VALIED IN TRAIN JOURENYuma prasad on 2014-10-09 14:55:30
CAN YOU EXPLAIN IRCTC TICKET RAC TRAVELLED IN TRAIN YES OR NO
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showing error for booking when clicking on booking of ticket.Rudhreshwar on 2014-10-16 22:51:06
I have my irctc user id and password when i login and go to booking of ticket shows me error and ask me to try again and every time i try again itd shows me error and asked me to try again kindly give me a solution.
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Unable to loginTrapti Gupta on 2014-10-22 11:36:22
I am unable to login IRCTC with my userid and paasword. I do not remember my register email Id on which new paasword has been sent.Kindly give me a solution.
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transaction failedRAVI BHARDOAJ on 2014-10-25 10:39:47
respected ,
on dated 24 10 2014 my transaction is failed in tatkal and but money is deducted. please healp -
change my EmailHSJYOTI on 2014-10-25 12:48:16
DearSir/Mam,
This is bring to your kind notice that I am change our Job & I am Not change my Email ID in my IRCTC account Now I forgot the passward when i reset my passward, then mail is going old company
So I am Humble request to you that Please change my Mail Id harshsharma04@gmail.com
My Account Old Information is also given below for your refereance please
Email Body:
User ID HSJYOTI
OLD Password Hhk232
OLD Mail ID Harshs@jmu.amarujala.com
Mobile No. 8716001155
Thank & Regards,
Harsh sharma -
how to reset my passwordrajakumar on 2014-10-26 11:35:16
dear sir i am raja kumar it is requested to u plz kindly help me sir how to reset my irctc password
raja kumar
938614953 -
FRAUD AND CHEATING BY RAILWAYSDipak Kumar on 2014-10-28 10:07:51
I had booked a railway ticket from IRCTC.CO.IN dtd. 18/10/2014. To my horror and surprise on clicking book ticket immediately Rs.872.48 paise got deducted from my back account as I was using my debit card but TICKET NOT BOOKED status came. Till date 15 days have passed and I have not received my money back from the railways. This is a complete case of cheating and fraud by the railways. Immediate POLICE FIR and MEDIA COMPLAINT must be lodged against railways in this matter. I am seeing the internet today and it is full of such complaints. Has railway govt got mad? "jeb katne ka dhandha shuru karna parega"
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update of new mail idLATHA JAYASUBRAMANIAN on 2014-10-31 23:31:52
sir i forgot my password.my reg mail id is latha25@sify.com.my user id is lathakavi.my sify mail is not working,so send my reset password to my new mail id latha2532@gmail.com
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ticket ID : IRCTC #453883Siva ganesh ganti on 2014-11-03 10:34:00
I have mentioned ticket ID : IRCTC #453883 , i want know how many days it will take to resolve this issue.
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Amount deducted even ticket not bookedSree Lalitha on 2014-11-05 20:44:41
Hi,
My ticket did not get book eventhough amount got deducted from my account.Could you please help me to whom can I contact to refund my account. -
user name & passwordShivlochan Ram on 2014-11-14 09:25:35
dear sir
please send the my user name and password in my email id shivlochanram@gmail.com -
fotget user id and passwordKPSINGH on 2014-11-23 10:53:21
My e-mail is kpsingh02@ntpc.co.in and ph no is 9416212397. I forget my user name and password.
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After filing TDR amount is not refunded by IRCTCashok k goyal on 2014-12-04 17:47:52
Amount not refunded in 90 days
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Amount not deposited for not booked tickRajendra Borde on 2014-12-09 17:49:22
Dear Sir,
Today morning at 10.08 am,I am booking the reservation ticket from tatkal quota.The ticket was from ANG (Ahamadnager) to SBC (Bangalore SBC) and during this booking the available seats are booked and my ticked was not booked for the reason of seats not available.The amount for three seats Rs.1856.24 is debited to my ICICI account no.004401004113.I am waiting till for amount credit in my account but it is not happened .So kindly arrange to credit the amount to my account.
The details of booking are as below.
Transaction ID 100000132241219
From ANG to SBC
Date of Journey 11 Dec 14
Reservation Status Not booked
Amount Rs.1856.24
Transaction Date 9 Dec 14 -
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Customer Care NumbersV Faiyaz on 2014-12-30 13:55:23
Not one single customer care number exists... Either they engaged or does not exists...
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Refund of paymentJaal DEdhia on 2015-01-04 15:45:23
Hello,
i have booked few tickets for Manmad via Mahanagri Express and return via Tapovan Express on 8th Feb 2015, In both the transaction i hv made the payment but tickets not got confirmed
Please refund my amount or confirm my tickets
thank you
Hemant Dedhia
7666611666 -
missed train due to wrong update provided by National train enquiry system as well as 139manju chandwani on 2015-01-06 12:26:18
Train no:09422
Journet date 31-10 -2014
TDR transaction ID:100000019704909
PNR no:02626558773
Have been emailing them but they are just not ready to wory out the case efficiently. They are just reply this silly statement"TDR not filed within prescribed time".my request is at least consider all the sides of the case and then give the verdict. -
Rs 731.24 Transaction huaa lekin pnr nahi mila.Ajit Magar on 2015-01-08 22:09:24
Kal 7.1.2015 ko meine irctc ke madham se Rangiya se Ambala Cant tak tiket kharida tha lekin Rupya 731.24 mere Account se kata huwa he Transaction No 100000150096114.
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RishwatkhoreAnkur jaiswal on 2015-01-11 15:09:31
To hone ravel minister Mr .Suresh prahu I am very sad to inform you that today one of the person who is the duty in charge at New Delhi railway of sleeper class waiting room asked to give reshwat to him so these types of employe in indian railway are spoiling the image of our beloved prime minister Sr.Narendra modi ji so requesting you kindly take some strict action against these types of railway employe
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Wrong information & misguid by your 139 paid no.Anoop Sonakar on 2015-01-12 20:17:14
Respected Sir,
I have call on your irctc link paid no.139. and i want to right time of 14120 train on date 11.1.2015 2:30pm
But your IVR system give wrong time details.
Thats why i waste my confirm tatkal ticket.
Than call 139 no. 4 time & talk customer care executive ..all person misguide and give wrong complain no regread this matter.
I am very very disappointed.
Thanks & Regards
Anoop Sonakar
Technical Support Engineer
Uttarakhand Forest Development Corporation
Dehradun.
Contact no.:-+91-8923335242 -
ticket booking problemSachin Wadne on 2015-01-12 21:03:25
dear sir,
i have booked air india ticket from IRCTC website, but ticket booking problem i call to air india customar care . he said dose not paid payment from IRCTC to Air india.My payment Dibeted from my account. i do no recived ticket no , thank u. -
Non-recipt of passwordNirmala Agrawal on 2015-01-14 15:17:14
I have recently registered with irctc for booking e-ticket. The password said to have been sent to my registered e-mail has not been received which may be expedited please. Thanks.
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cancelationsushil kumar on 2015-01-21 15:16:33
Mera ticket can ho gaya tha avi paysa wapis nahi hua Bui to valsad tak 632 a,c
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my email id and passwordAppu on 2015-01-21 18:14:27
Deer sir
deer madam
I requested for u plese send my id and
Password and may otp number im use easly
Acount pls sir -
loose my paaswordudayraj patel on 2015-01-26 00:58:35
Sir
I loose my password . Please remind me my password. -
Seson pass not recievedAtul Singh on 2015-01-27 09:41:51
Hi ,
i have booked my season monthly pass by 21st jan 2015 from BHY to VIK , after lots of follow up i have not recvd my pass yet , i am travelling with daily ticket spent almost 200 Rs i need also my mony with pass.Plese do the needful , otherwise i have to consumer court -
Regarding my deduction from my account.S.Rout on 2015-01-27 12:05:45
Deer sir
Deer madam
I have call to your customer care no-01139340000 but the phone is either not reachable or out of service.i have booked a ticket from IRCTC website(i.e from mumbai to solapur) on dated 21.1.2015, but the ticket was not booked and the booking statous. My payment Dibeted from my account. The transaction Id is-100000157205982.i do not recived ticket no.Still the date 27.01.2015 my account is not credited also.Please do sometihing for it.
Regards
Smrutiranjan Rout
Ac.No-31975694942
Junior engineer(civil)
N.B.C.C
Ph.No-09556007396 -
deduct two times balance in my accountPriyanka madnal on 2015-01-30 18:16:34
hello
i was booked my ticket on dated 5/12/14. pnr no. 8230582497, destination solapur to mumbai.
In my bank account two times ticket amount will be deducted Rs. 896.24/- In my irctc account show only one time refund amount. how can i received my one more refund amount which was deduct from my account. can u please give me suggestion for that. -
No response from Customer Care ServiceC B SRINIVASA REDDY on 2015-01-31 19:32:14
Sir
I am not able to get any service from Customer care Service of IRCTC FREE TOLL NO. 1800111139
I have query in connection with E Ticket Cancellation after Charting. Really it is very bad experience of not getting any response from IRCTC.
C B SRINIVASA REDDY -
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Rifand VapasMr Tosif Sunasara on 2015-02-03 16:23:48
Sir
I am not able to get any service from Customer care Service of IRCTC FREE TOLL NO. 1800111139
I have query in connection with E Ticket Cancellation after Charting. Really it is very bad experience of not getting any response from IRCTC. -
e-ticket cancelled amount not been reversedRahini on 2015-02-06 12:00:31
Dear Sir / Madam,
I have booked e-ticket for amount 3121.24 and later cancelled the ticket on same day. But that amount has not been reversed to my account. Please do the needful.
PNR # - 2301624341
Regards,
Rahini
9916071103 -
Train Ticket cancelled amount not refundedMICHAEL KAMSUAN on 2015-02-07 23:58:08
I booked the train ticket on 14 Jan 2015 from NZM to AGC and the return tickets on the same day from AGC to NZM. However, due to train delay for more than 3 hrs for both the onward and returned journey, I cancelled the ticket as per the railways ticket cancel procedure. However till now I haven't received the refund amount. I called up the customer services but nothing has been sorted out now. I do send an email regarding the same but till now the amount of 2200 is not yet fully returned. call up the customer services number every day but no one is answering the phone.
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refund moneyANIL KUMAR on 2015-02-09 20:15:25
Sir,
I have cancelled 4 nos. tickets on 6th feb'2015. So, rerequested to you, Pls return my amount against ticket cancel:
Transaction id:
1) 100000155838496
2) 100000167164109
3) 100000167164171
4) 100000167164047
Regards, -
IRCTC login problmesYogesh Joshi on 2015-02-10 13:56:14
Sir,
I have registered my self with IRCTC online and facing problmems invalid ID and password.
Regards/Yogesh -
Toll free no. not recieved by your careManoj Kumar on 2015-02-10 21:28:26
Ye kya notanki bana ke rakhi hai jab tollfree no. ko recieve hi nahi karna to fir ye no. diya hi kyu
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ticket not getvasanthkumar on 2015-02-13 23:02:41
Sir today that is (13feb2015 Night i was reserved rail ticket from bangalore to chennai 562 rupees deduction my sbi account but not received ticket kindly may pls return my above amount thank you sir
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Cancellation of My ticketTapan Kumar Barick on 2015-02-14 09:50:26
Respected Sir,
This is to Inform You that i Tapan Kumar Barick, S/o Shyam Sundar Barick.Actully i am not booking any ticket in my Debit Card through.but a Cyber Hacker Collect my ATM Debit Card and Book 6 ticker from IRCTC through my debit Card.
Kindly,take action in this case & all ticket canceled it & Refund of my Money in My a/c No-30883632544.
Please contact This No-8804449903
Thanks Regard.
Tapan Barick. -
Refund MoneyAnuj Tyagi on 2015-02-16 13:03:15
sir,
My complain is that i have booked tatkal ticket through IRCTC on 12/02/2015 for the journey date of 13/02/2015 form Brahmapur to Kantabanji but ticket did not generate and amount was debit from the account it happened two times both times amount has debit but ticket did not generate My user ID is- anuj1478. the debit amount details given below-
FIRST TIME DEBIT DETAIL-
Ref/ Cheue No.- 100000170969114IG00PDFVM7 TRANSFER T
AMOUNT - 436.24
SECOND TIME DEBIT DETAIL-
Ref/ CHEQUE NO.- 100000170969416IG00PDHQV4 TRANSFER T
AMOUNT- 436.24
Amount did not credit in my account till now.
Regards
Anuj Tyagi -
136 Rs debited from my account but dont get ticket informationmanoj H Rajput on 2015-02-16 22:48:50
Respected sir
In reference to the above title i had been completed the transuction of 136/-Rs from my a/c 230010100137560 dated on 14/02/2015 at 06:25 pm for 17618 Tapovan express in the name of Surekha kahate 25 yrs old but do not get receipt of ticket of above mentioned name. How did i will get refund of 136/--Rs .
Manoj H. Rajput. -
Worst coachRAVIKUMAR on 2015-02-17 10:55:18
Dear Rail team,
this is to inform you that , please come out of Oberoi era , try to upload the current running time of all trians, day before yesterday 15-2-2015 as per schedule time of departure was 17.15 Yeshwanthpur-Bidar Express it was departed 17-30 and Arrival @ Raichur was 2.00 AM but reached @ 3.55...!!!! Please dont give wrong/False information...
The coach in which (S4) was full of Cockroaches , it was not at all properly maintaned , focus on clean/hygeine .
Never try to hurt the people of the country as many of them respects the Timing of Rail & Indian railway.
Expecting the reply for this mail from you. -
Worst coachRAVIKUMAR on 2015-02-17 10:56:36
Dear Rail team,
this is to inform you that , please come out of Oberoi era , try to upload the current running time of all trians, day before yesterday 15-2-2015 as per schedule time of departure was 17.15 Yeshwanthpur-Bidar Express it was departed 17-30 and Arrival @ Raichur was 2.00 AM but reached @ 3.55...!!!! Please dont give wrong/False information...
The coach in which (S4) was full of Cockroaches , it was not at all properly maintaned , focus on clean/hygeine .
Never try to hurt the people of the country as many of them respects the Timing of Rail & Indian railway.
Expecting the reply for this mail from you. -
forgot passwordamit kumar on 2015-02-21 20:12:25
sir,
my user ID is amit712540 and my email id is as mentioned above. Sir my mobile no has been changed since apr 14 and i also forgot answer of the hint question. My current no is 09536009019. please help me to retrieve my IRCTC account. i will so thank full to you.
with regards -