Snehanjali Electronics Customer Care, Complaints and Reviews

Snehanjali Electronics Customer Care Contact Number : +91 22 4290 4090

Snehanjali Electronics Customer Care Address : Shop No:1/2, Jai Heritage, Manikpur Road, Vasai West, Thane, Thane District, Maharashtra, India - 40120

Snehanjali Electronics Customer Care Number : +91 25 0240 1743

Snehanjali Electronics Customer Care Toll Free Number : +91 77 1881 4872

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    EMI Merchant/Mfr cashback not credited even after 100 days by Collins Dsouza:

    (4 of 5)

    Dear Sir,

    This is in reference to 0% Interest EMI Merchant/Mfr cashback of Rs.1281.31 and simultaneously there is 10% cashback of Rs.3000/- from icici bank on purchase of Voltas Ac 1 ton for Rs.31,100/- form Snehanjali Electronics, Both these above mentioned amount was supposed to be credited after 90 days to my Icici credit card account, purchased on 17th Oct.2019.


    10% cash back of Rs.3000/- which is already credited on 19th Jan.by icici credit card bank and simultaneously cashback was of 0% interest on Emi from Merchant/Mfr of Rs.1,281/- is still not credited to my icici credit card statement till date.

    I have attached Purchase receipt for your reference where it is clearly mention that both the cash back amount ie 10% cash back of Rs.3,000/- from icici credit card bank and 0% interest on Emi Cashback from Merchant/Mfr of Rs.1281.32 was supossed to be credit after 90 is still not credited to my icici bank credit card statement

    Awaiting for your reply and my cash back of 0% interest on Emi from Merchant/Mfr of Rs.1281.32 is till not credited to my icici bank credit card statement even after 100 days.


    Regards,

    Collins Dsouza

    9869194440

    purchase of new whirlpool refrigerator inv cnv 278 3s by JAGISH POOJARI:

    (4 of 5)

    Dear Sir,
    I Jagdish Poojari have purchased whirlpool refrigerator INV CNV 278 3s on 07/02/2021 against my old single door refrigerator in exchange offer from your Bhayander East showroom. Salesman inform me that old fridge exchange price will be 1300 and after giving the final price of new Refrigerator will cost to Rs. 21,750. Hence I have paid same amount in cash to the showroom. While delivering new refrigerator at home today i.e. 9/2/2021 the deliveryman has asked of Rs.500 more for my old refrigerator exchange rate. While at the time of booking new Refrigerator I have informed to the salesman old refrigerator condition and model. The sales man has agreed at the time and given me only receipt for the same, does not issued original invoice for the new refrigerator, also told me at the time of delivery the original invoice for the same will issued.
    Today the deliveryman asked me Rs.500 more for my old refrigerator stating that my old refrigerator is mentioned in invoice as double door refrigerator. And he charged me 500/- more for the same.
    I further mention here that, the new refrigerator delivered by you is defective, when I complaint about the same, I was informed that the Company person will come and repair the same. I requested to the salesman to replace the same as I don’t want to repair it as I have purchased the new refrigerator. The sales man refused to replace it, as the refrigerator is new it has to be replaced with request.
    I say that you are indulging in unfair trade practice and there is deficiency in service rendered by you. You are thus requested to replace the new refrigerator with a brand new piece and also give me further set off of Rs.500/- failing which I will be constrained to take legal remedies against your company.

    Jagdish Poojari
    9324759878

    Sample Refrigerator dilevery diya by Shashikant Manuskare:

    (4 of 5)

    Sample Refrigerator dilevery diya

    Cashback not received by Akshay shah:

    (4 of 5)

    We purchased Washing Machine S/N 7262552262. Receipt voucher no 39284 from snehanjali kandivali branch in month of Oct 2020(on 17.10.2020)

    We suppose to receive cashback of Rs. 826.56 within 90days from purchase date

    Yet not received the same
    Also I visited kandivli showroom. They promised that it will be credited by March this month

    But we are not in the receipt of cashback. Also now they are not responding

    We have not expected such poor support from Snehanjali team


    We are planning to buy new LED in upcoming month. But such behaviour from your team raised a question for us

    Kindly look into matter urgently and do the needful as soon as possible

    Akshay Shah
    9920416313

    Refrigerator by Shaheen:

    (4 of 5)

    Looking for double door refrigerator whirlpool plzz contact me 8689810580

    COMPLAINT ABOUT LED TV SANSUI by anand:

    (4 of 5)

    With reference to the captioned subject, I would like to inform you that I had purchased Sansui TV no. SANSUI 50FH16XAF, on 17-05-2016 in India, from dealer Snehajali Retail Pvt. Ltd. Bhayander East, Dist. Thane, Maharashtra, India.

    ON 15th Sept 2019 the TV display has stopped working and I tried to complain about it, visited Snehanjali head office situated in Dahisar East, Mumbai. But they told us that SANSUI after sales service not available in INDIA,

    Since than i am complainig but till date it was not replaced.

    You are requested to resolve the issue at your earliest.

    Thanking you

    Anand
    8169327466

    by Sanket Mondal:

    (4 of 5)

    This shop is very bad service.all over mumbai

    I got demo product. (Whirlpool washing machine) by Pratik Tambe:

    (4 of 5)

    I buyed whirlpool washing on 13th of august from snehanjali manvelpada(e). They give me a demo product and they denied to replace to product since 16th of august will follow-up with them. Please help us it's too long time.

    T v complete samsang by Shivaji Babu shindeSsam:

    (4 of 5)

    My samsang 43 inch TV colour is half blacked please send your parsan for repair

    laptop ACER BRAND by Balachandran nair:

    (4 of 5)

    ACER BRAND LAPTOP purchased on 2nd december 2021 for rs.29990.00,returned to your ULHASNAGAR-3 Dg1 snehanjali showroom next day 3rd decemner,for not able to charge.laptop not getting charged.TODAY IS 10TH OF DECEMBER,NOT received replacemnet for my laptop.pl process my replacment ASAP.

    duplicate invoice j7 prime bill- by SHAILENDRA MAHENDRA JHA:

    (4 of 5)

    Please i want duplicate invoice because lost somewhere J7 PRIME MOBILE which i purchased after year 2015 from your BOISAR WEST from bajaj allianz original invoice misplaced somewhere in home. so please issue duplicate invoice to me. Thanking you.

    Service by Pravin Bhagwat:

    (4 of 5)

    Worst service
    Disappointing
    Salesman not update their knowledge
    He say we just take order of product we are not responsible for any defects customer contact company customer care if this is u r policy then we directly buy product. From company very disappointing sevice we give _ve point to u r service

    I want my duplicate invoice by Suraj dinesh dubey:

    (4 of 5)

    The customer executives are not getting my complaint which last 5 days we are getting tired for the service you give me no one can get handle my case

    Tv is not on by Naeema mulla:

    (4 of 5)

    My lloyed tv not showing red light

    Tv speaker default by Bunty singh:

    (4 of 5)

    Call me or I will raise complaint or I will take the action giving comments wrong to me they toll me your problem. Will solve 18/11/2022 anybody has not came i will take the action or call me 6395802022

    Require Bill by Mayur Bhoir:

    (0 of 5)

    Request you to please provide duplicate bill.
    Visited Snehanjali Showroom at Naigaon but they dont hai 2018 old data

    Request to repare / replace a defective television set and warranty issue. by Nitesh:

    (0 of 5)

    Sir,
          I would like to inform you that 29/AUJ/2021, I have bought a 43” AKAI LED TV set of Rs. – 24075, Invoice no. – 881682, HSN8528 from your shop. But I regret to inform you that 2 MONTH before it is found the DISPLAY problems. It is The picture quality is also very poor and there appear some V Vertical lines on the screen stil their. . I think it has internal manufacturing defects. This is 2nd time problame when 1st time same problame i was completed to AKAI then AKAI COMPANY Replace TV set with new brand but after some days same problame come back.This time AKAI company sayed this is out of warranty plz contact to tv seler  .
    When I was contacted Snehanjali electeonic came a new problame they says your warranty is by mistake clame on samsung refigerator but i was not pay refrigerator extended warranty iwas pay
    For AKAI tv extended warranty.
    This mistake create was sahanjali electronic store virar w, he gave me
    ZOPPER NO:Mr Vivak ( SAHANJALI AUTHORIZED REPARE PARTNER)
    Zopper told mi this 2nd time case give by sahanjali store
    1st time case registered by Zopper head office.
    I was before 2 month maney time to call sahanjali and zopper but not satisfied answering mi they give mi only gave mi date and date I will humility request to you plz solve the problame.
           You are, therefore, earnestly requested to replace the defective TV set with the new one or rectify the defects by sending technicians at the earliest. As the TV set has in extended warranty, it is your liability.

                                            Looking forward to your prompt action.

    Unable to get duplicate bill copy of old purchase under warranty by Taher Lacewala:

    (0 of 5)

    Dear Team,
    We have been following up with your customer care for duplicate bill copy(03-09-2014) from last 24 hours and we have received revert that we don't have bill copy available with us for older records.
    However the product(LG Refrigerator) is purchase from Snehanjali (vasai west) , but the showroom is closed from the location now.
    Your customer exceutive said to contact nearest snehanjali showroom and the number provided is switch off.
    Details are as follows
    Register mobile Number 9004402381(Alifiya Jariwala) Or 9004606206(Harsh Pandav) either of it.
    Serail Number:-408NRFM094979
    GL-M292RLTL
    PRODUCT:- LG REFRIGATOR
    As per the technician visit the refrigerator compressor is not working and the compressor fall under warranty, but they need the bill to change the compressor.
    I am really upset with the response to request and complaint from customer care .

    Request you to please look into the same and revert at the earliest on +91 9664125483

    Fridge by Vaibhav Sharma:

    (0 of 5)

    My fridge was not working properly please sand someone to check

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