Hero MotoCorp Customer Care, Complaints and Reviews

Hero MotoCorp Customer Care Contact Number : +91 11 2614 3321/ +91 11 2614 3198

Hero MotoCorp Customer Care Address : 34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, New Delhi District, Delhi, India - 110057

Hero MotoCorp Customer Care Number : +91 11 2614 2451/ +91 11 2614 4121

Hero MotoCorp Customer Care Toll Free Number : 1 800 266 0018

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Gadi puri kapti hai calane me by Dragpal Singh Bundela:

    (4 of 5)

    Maine splendor gadi October 2016 me li ti tabhi se gadi me comlain hai hamne bar bar agency me bataya par koi samadhan nahi nikla pleace help me

    by Ananya Bhattacharya:

    (4 of 5)

    Service backap is vary bad
    Just 4 month c wear Chang's

    Misbehave by show room staff by Archana kumari:

    (4 of 5)

    Dear sir,
    I have purchased a hero duet form dharm Raj motor,salkhua bazaar,saharsa,bihar,on 26 may 2019. In encoding on sell letter chechis No is wrong.many time said him for correction .he always ignore the issue.but now a days I am suffering from mbi and blaming to me.
    Please make me sure to fix the issue and te

    Warranty period mein kam Sahi nhi karna by Mukesh kumar:

    (4 of 5)

    Warranty period mein kam karvaya tha lekin kam Sahi nahin kiya aur ab dobara uska pura payment mang rahe hain bol rahe h ki ham aap Ko pura payment dobara lenge

    Waste customer service at shoeroom by Eswar Kumar:

    (4 of 5)

    I am a lot struggle at the time of my bike tire damage.. .. At the time of vist my show room.. Employees are not respond correctly.. . A lot time is waste for me.. ..

    Regarding Poor Service at the showroom by K. Kaviyarasan:

    (4 of 5)

    Dear all,

    I am writing today to complain of the poor service I received from your company on October 10th, 2019. I happen to visit an Awful person who represents the Company from the day one, He had promised me to rectify the issue, that is the vehicle which I had purchased on the 24th of August 2019. The Hero Mastero Edge gave me some trouble like making a noise while I was riding it. So the very next day I went to the showroom from where I had bought the vehicle. Explained the person about the issue. He said not to worry about it and will be taken care during the first service.
    Apparently believed in what he said and I left the showroom. Today was the day of service and I happened to take the vehicle to the showroom and reminded him of the issue and asked him to fix the same. He was dumb struck and didn’t even reply to what I had been asking for, he was lethargic, unprofessional, unethical what more could I say. He says that he would not be able to give me a solution for the problem, but he will remove the Stand that is the extra fitting for which I had paid already. Is this the way you respond to a customer of yours, who had come with all hopes of the promise which you had alleged prior
    I repeatedly tried to ask your representative about the pertaining issue, but then that he was not were of interest on me, he refused to deal with my questions. We ended our meeting after 25 minutes without either of us having accomplished anything. I am most annoyed that I wasted a morning (and half a day's vacation) waiting for his response which he didn’t show up itself. My impression of That Awful Man has been tarnished, and I am now concerned about how my existing procedures which is being managed by your firm would be dealt.
    Furthermore, I trust this is not the way an esteemed brand HERO the Company wishes to conduct business with its valued customers—I have been with several other reputed firms and never founded or have never encountered such treatment before. I would welcome the opportunity to discuss matters further and to learn of how you propose to prevent a similar situation from recurring. I look forward to hearing from you. Hope one of all any one professional would get in touch with me and end it up with a fruitful solution.
    Awaiting yours ASAP

    Parts unavailability by P k das:

    (4 of 5)

    Respected sir/mam

    I am Prodyat Kumar das, physically semi handicapped person. And I am using Hero meastro EDGE VX. My bike has a electrical fault issue and now my is in VINLINE SERVICE CENTRE BAGUIATI KOLKATA.

    Since 29th sept due to wearing harness, Part no-32100aaw001 unavailability service center unable to give bike. Why such things happen with me?

    I need immediate action from your end as I am totally dependent on my bike.

    Bike me engine problem by Shaileshkumar somsinh parmar:

    (4 of 5)

    Me me bike 10/6/2019 ko Shivam auto
    Desar se liya that aur abhi 6 manth
    That che and engin black dhumado kadhe che and average 40 under de rahi he
    Lagta he ki jese engine khalas that gayu che problem solve please or new bike aap

    S.T.khatib and company vechical servicing on not Timely... by Nitin Jadhav:

    (4 of 5)

    Serviceing my vechical, supervisor said to be no machanic, it did not take 1 hour after leaving the service, poor performance and bad service.

    Problems are in my new hero super splendor bike by Qamar E Alam:

    (4 of 5)

    I have purchase hero super splendor bike in June 2019 from Janta motors sub dealer of Ganpati from deoria (274001) uttar pradesh. My bike had gear and handle problems from beginning. After two months there were problem in accelerator. I have shown three times at janta motors and two times at Ganpati and spend more than Rs.2000 still the the problems are remain same.Kindle advise. at 9919033236.

    Baike by Lalit kumar:

    (4 of 5)

    Shar mene hiro ki hf delex li th tabi
    Ushme
    Ger
    Ki problam thi
    Aur
    Sarvis bhi shahi nahi kar rahe sojat city hiro wale

    regarding bad activitys by LOVENEET:

    (4 of 5)

    TWIN CITY MOTORS KHANNA MAKE FAKE COUPNE ALL FSC

    Engein problm by Akash:

    (4 of 5)

    Meri bike kharidi h jiske 8 Din baad se hi chalne me clach dabane or chodne me jhatke ki dikkat de rahi thee or giear bahut tait nikal rahe the uski problem badi muskil se Riqwest karne k 4 baar [hero kota motor Company patrika Road service center kota ] jane ke bad 1 Problm thik huye h to 1 or problem aagai h or ab to meri bike me *Engen saund problm Or mailege problm* hogai h bike ka mere ko koye solyushan nahi mila h Or ab tk me service center pr 5 baar jaa chuka hu bike abhi tk thik nahi huye h bike abhi 1540 K.M. chali h
    Service center wale mere ko har bar ek hi jawab dete h ki hmne aap ki bike thik kr di h ab usme koy problm nahi h bike ko 2-4 din chalane k baad fir problams Meri bike ki problem jald se jald thik nanahi hogi to me consumer cort me jaunga
    Bike name HF deluxe
    RJ 20 XS 2732
    Costner name AKASH
    Parches date 24/01/2020
    Mo 7976112656
    Bike complain no 1024203201433

    RS automobile modinager dis gzb by Mohan parkash:

    (4 of 5)

    Mene byik ki service krnae k liye card bnwaya th to m service k liye gya rs automobile m to wha per mujh s service charj alg s liya q mene to card bnwa rakha h to unohne mujh s brake clean krne k alg s lever lgaye or wasing bhi achhi hi huwe wasing is not cleaning aap mujhe y bta do mujhe kiya krna h

    Bad service by Sharad gawhande:

    (4 of 5)

    Respected sir I go to my nearest showroom shetkari automobiles at malegaon dist washim Maharashtra dated as 10/05/2020 he is a sub dealer of sohan autobikes washim.job card no.5436 I tell my bikes problem to service manager but he don't done proper service isay rear drum noise milage problem etc.after 2 days 12/05/2020 I once again visit the showroom but the service manager say me in the service I have no authority to clean air filter rear and front tyre cleaning and grising.carburator cleaning if required.i say give me such things in written but he say you brought 100 RS bond paper and then I will give u such things written.sir plz tell me in the servicing such things are included or not plz tell me.

    Glamour by Rajnikant mishra:

    (4 of 5)

    Mai10 जून 2020ko glamour Bike kharida jisme laggard. mudflap. Halmetlock nahi mila showroom bale bole jo2 din bad mil jaega maine custermor care me bhi cal kiya कोई response nahi mila ab kya karna chahiye

    Complaint by Gurmeet Singh:

    (4 of 5)

    Sir j and k grameen bank Branch sai kalan R S Pura meri fd banane ke liye chakar lagwa rahe hai. Pl ensure

    Not providing registration number by R.Kathivel:

    (4 of 5)

    Hello sir, I'm R.Kathirvel from villupuram dist, I brought hero HF deluxe on( AS showroom - gingee) (18/03/2020) but the problem is they didn't files bike registration number till date (29/07/2020). It makes so many problems to use the bike. How could I use a bike without number for almost 5 Months
    so kindly take some action as soon as possible
    and I will attach the details on attachment
    contact no.861099449

    Registration card not received from March to till now by Kamal chandra das:

    (4 of 5)

    Dear sir,
    Greetings my self kamal chandra das and I bought hero HF deluxe in 18 march 2020from sanskar motors from indore then due to the covid19 it got lock down and after three month 8th june lock down opened till now I did not receive the R.c.card. it almost passed long time around 3 months passed .there is one more thing we bought2 vichles onother gay received in june the r.c. card. Mr.dipesh is making only excuses so many time I took follow up still the management they are making only excuses of covid19 at sanskaar hero moto .sir i also working with Two wheeler company so many vichles sold and received the r.c.card.but only sanskaar motors are making only excuses.kindly help.
    This is my humble request to you that kindly look in to this matter and resolve it as soon as possible.

    Thanks and Regards

    Kamal chandra dad
    9926465810

    Painkra by Basudev painkra:

    (4 of 5)

    50 ka speed Mai jaane see automatik speed Kam ho jata hai kyo

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