Hero MotoCorp Customer Care, Complaints and Reviews
Yellow Pages Business Directory
Date: 05/11/2017
- State : Delhi
- City : Central Delhi
Hero MotoCorp Customer Care Contact Number : +91 11 2614 3321/ +91 11 2614 3198
Hero MotoCorp Customer Care Address : 34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, New Delhi District, Delhi, India - 110057
Hero MotoCorp Customer Care Number : +91 11 2614 2451/ +91 11 2614 4121
Hero MotoCorp Customer Care Toll Free Number : 1 800 266 0018
Hero MotoCorp Customer Care Address : 34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, New Delhi District, Delhi, India - 110057
Hero MotoCorp Customer Care Number : +91 11 2614 2451/ +91 11 2614 4121
Hero MotoCorp Customer Care Toll Free Number : 1 800 266 0018
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Start problem by Vinod damodhar patale:
(4 of 5)
No help of Soham autobike Washim Maharashtra
Seplender plus bike by Rakesh singh shekhawat:
(4 of 5)
Sir I have purchase new seplender plus bike on 4 april 2018.in bike problem are gess kit leak on gear box. So please change my bike.
TOTALLY SATISFIED WITH MY COMPLAIN SERVICE,I WOULD LIKE TO GIVE SPECIAL THANKS TO MR KALEEM RAJA ,HERO MOTORCORP, KANHA MOTERS,ALLAHABAD,UP by MOHIT KUMAR:
(4 of 5)
Engine sound problem
Self and starting problems
I complained last timeCom.no.11310-0318-1259.Kanha Motors.
29.03.2018
But my bike problem is not totally resolved some parts are not available in SIRVICE center of kanha moters Allahabad
The mechanic tell me sir please sign above that your problem is resolved the next 10das part is available in SIRVICE center then we can solve your all problems in your bike free of cost
But a am calling and visit many time they're Postpone the issue and and delayed in my sirvice,
Then i complain agiain and my second complain no1131005181342 to Uder supervisor mr kaleem raja,kanha motors Allahabad
My all issues and complain about my hero splendor ismart is totally resolved same day i am totally satisfied with service and CO-operation of supervisor mr kaleem ji,very Helpful person with nature and hir commitment of his worth, thanq very much hero motorcorp and special thanks to mr kaleem ji, kanha moters Allahabad
How can I get the guarantee by Chandramohan:
(4 of 5)
I bought hero duet on 2016. Now my vehicle have engine problem. The service person said it is due crankshaft bend and I have to bare the expenses. Think about the quality of the crankshaft which is bend within 8000 km. Company should take responsibility and provide real customer satisfaction.
Hero ismart bike while complaint by Shivraj:
(4 of 5)
Bike while colour is fat
Sub -Miss behaviour by Bharat Bhushan:
(4 of 5)
Respected Sir,
I wish to inform that I am regular customer of your Jaasoda auto Pvt ltd,at near district court Gurgaon Sohna road, your service is superb for us but some point disappointed me, I would like to inform that about Mr.Dheeraj who work in your organization his behavior was very rude with me also every customer, I visited 3-4 time but he never talk with polite manner when I was meet with Dheeraj he always response with rude behavior, I think he is also responsible for customer service how he could rude behavior with every customer he hasn't polite manner I am very fed up and disappointed with this guy. So I have write a mail about this guy behavior.
Bharat Bhushan
9818843892
Performance complain vehicle no. BR22AG-0630 by Amrendra Narayan Srivastav:
(4 of 5)
Above said bike is not performing well despite the 1st servicing i have visited two times authorized service for servicing. Despite of servicing vehicle is not performing & engine stopped automatically and frequently.
You are requested to kindly look in to the my problem & registered my complain.
Mobile-9934302637
Regarding service by SivaChidambaram:
(4 of 5)
I am G. SivaChidambaram. I have a bike Super Splendour TN 57 AX 3978 and I give a service in Muthuraja Motors Palani and said the complaints they have not rectified . And one week later Trip Meter is not functioning. I went to Show Room and I tell not functioning. They said come by tomorrow and I went by next day. They said come after next two days. I went but there's no reply. Very bad service in Muthuraja Motors Palani. Still now the problem is not rectified. Please take necessary action.
problems by Ravi:
(4 of 5)
sir ek lets time th bhut achi lg rhi thi bike per ab bekar lg rha h bikes leke glti krdi 3 bike nikva k sub se jada problem isme tyre ki jo week mai 2 bar th ho jata h na th tubeless tyre h or uper se service bhi thik ni h iski koi solution h th btao ya iske liye kuch action le phir aage
Service complaint by Jitendra Kumar:
(4 of 5)
Oil leakage problam
Horn beak
WM bihavior not good
UP83AP6673
HF Deluxe
Dealer Name-Venus Auto firozabad
Up. Pin-283203
Part quality complaint by Shruti:
(4 of 5)
I decided to buy hero maestro after reading about warranty for a long period and good quality, service, etc. but I am very disappointed to inform that it has just been a year and the starter motor of my vehicle is not working. I have always serviced the vehicle on time and there hasn't been any kind of mishandling as can be seen from the condition of my vehicle but the servicing manager told me that starter motor is damaged and you will have to replace it. Is this quality expected from hero? And why isn't it covered in warranty? Do I have to replace it like this every year? I never thought I would be getting this kind of experience from hero. I have activa at my native place and it's starter motor hasn't damaged ever since it was purchased, which was 10 years ago! To whom this should be reported? Is there any responsible authority who will address this concern? I seriously doubt that I received a damaged piece from hero. If this be true, I'll have to take this matter to the consumer court.
Thank you.
by anil:
(4 of 5)
my bike service &wiger problem
Old vehicle exchange by Atul kori:
(4 of 5)
I am Atul Kumar Kori from Jabalpur I am sold new vehicle pession pro who's number mp20ng0407 on 17 october 2017 by exchanging my old vehicle in Sudarshan motors but my old vehicle registration not transferred by Sudarshan motors I am submitted 2 time formality and sign transfer agreement at the time of new vehicle sold from company I am try to contact company many time but no one response properly.
BAD SERVICE ARC Motors Pvt. Ltd by CHANDAN PANDEY:
(4 of 5)
Dear Sir,
I have purchase my new bike on (Reg. Date) 05-09-2018 from HIMGIRI AUTOMOBILES Pvt. Ltd. R/O Authorized dealers, B-28, East of Jyoti Nagar, Loni Road, Durga Puri, Chowk, Shahara, Delhi-110032. Regn. No. DL 5S BT 2017. CH No. MBLHARI82JHG33923. Eng No. HA10ACJHG71044. Modal- Passion Pro I3S-Self-Drum-Cast.
Sir I have taken five services of my bike time to time from ARC Motors Pvt. Ltd. R/O F-25/4 Okhla Ind. Area Phase-2, New Delhi-110020. But sound is coming from my bike engine. I have checked my bike to ARC motor but they told me that problem for your bike engine. Might be problem from cylinder kit. I went to ARC Motor on 18-3-19 and talked to ARC Motor Manager Mr. Mehra ji, he told me, please come after Holi. Again I went to ARC Motor on 22-3-19 and talked to Mr. Mehra JI (ARC Motor Manager) and told him, please make my service card and then he denied for the same and told me we don’t Cylinder kit now. Also he denied to make service card to his team member.
Then I went to ARC Motor Payment counter and ask for the same, and then they told me cylinder kit will be available only after given the Order. Then I have again requested to Mr. Mehra Ji (ARC Motor Service Manager), Sir please check once again what is the problem in my bike. But he clearly denied for the same.
I have talked to Hero Customer Care Service, and then they told me we will try to arrange the part as soon as possible. But till time we don’t get any resolution. Please help me.
Thanking You.
Chandan Pandey
M. 9718876202
Not any support by Mohd Ahmad Alias Sikander:
(4 of 5)
My bike passion pro, which I bought on June 19, 2018, is not working, its horn is not working, your company uses very cheap products and your company's store foot does not get any help.
Dear team your company use product very cheep quality. my horn not work i will try your sirvice center badar moters sambhal but not any action my complent .
So please replace my bike horn
Thanks
Sikander
9897334970
Quilt by Govind kharwar:
(4 of 5)
Hero baik service center se batmiz se baat karte hai costumer se
Bad service by Md arif ansari:
(4 of 5)
Dear sir
Mai arif ansari my vehicle no jh03w9602 splendor plus 1 service me diya aur diya aur jobsheet me maine metter ke pass awaj Aane ka problem bhi bataya but koi solution nahi hua phir maine 2 service me bhi complain kiya lekin phir bhi koi response nahi to phir maine jake complain kiya aur service centre me gaya lekin jaane ke baad appointment time ke 10 minute pahle kaam start hua phir 3-4 hours baad bola jata hai ki shoukar se problem hai
Dear sir
Mera bike ka urgent solution hona chahiye
Service centre AUTO BIKE main road ranchi
Mob no 6203879127
Engine problem by Dharmshi semulbhai parmar:
(4 of 5)
Sir mene hero ki hf deluxe parche ki he pahele Bajaj ki discover chalata tha
Meri bike me 60 kilometers ki speed pe engine jatke leti he cantinu chal pati nahi he toh aap Meri help Kare
Dharmshi semulbhai parmar
Atpost : vadad
Talk : Galteswer
District : kheda
Gujarat
Complaint against Hero motocorp service center tirth service center kurji PAtna by stuti kumari:
(4 of 5)
following are the complains
1.Not Providing computerized bill. Hand written bills are given.
2.In last three service 3 air filters have been changed, where in handbook provided by company says that cleaning of air filter is to be done at every 3000kms.
3.Customer views are not being listened.
Complain against TIRTH AUTOMOBILES SERVICE CENTER KURJI PATNA by STUTI KUMARI:
(4 of 5)
following are the complains
1.Not Providing computerized bill. Hand written bills are given.
2.In last three service 3 air filters have been changed, where in handbook provided by company says that cleaning of air filter is to be done at every 3000kms.
3.Customer views are not being listened.
4.Vechile details :Hero Maestro: No.BR01CL/4620.
Service issue | Complaint | Query | Feedback | Suggestion | Reply