UTS App Complaint & Customer Care Number

Web Services Date: 10/25/2016

UTS App Complaint & Customer Care Number


UTS on mobile app is an Indian Railways official android mobile ticketing app to book unreserved train tickets.


Paperless ticket has been enabled in entire Chennai suburban section entire Mumbai suburban section and New Delhi–Palwal section in continuation of Paperless ticket now Season and Platform Tickets are introduced. In addition to that now ‘Change Handset’ feature is introduced which is used to Change passenger old handset to new one and active Season Ticket will transferred from old handset to new one.


 


 


UTS APP CUSTOMER CARE SUPPORT NUMBERS:


UTS App Customer care number for Mumbai users :  7045033646


UTS App Customer care number for Chennai users   : 9840931998


UTS App Customer care number for Delhi users : 011-23361955


UTS App Customer care number for Kolkata users : 138


UTS App Customer care number for Secunderabad users : 138


 


UTS APP CUSTOMER SUPPORT EMAIL IDS :


utsonmobile_mum@cris.org.in (for Mumbai users)


utsonmobile_che@cris.org.in (for Chennai users)


utsonmobile_del@cris.org.in (for Delhi users)


utsonmobile_kol@cris.org.in (for Kolkata users)


utsonmobile_sec@cris.org.in (for Secunderabad users)


 


Download UTS Mobile App : The app is currently available for 


Android - https://play.google.com/store/apps/details?id=com.cris.utsmobile


Windows - https://www.microsoft.com/en-us/store/p/uts/9nblggh084b2

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Uts by Bikramjit Ghosh:

    (4 of 5)

    Not open this
    Please help me to do it

    Customer Care executive officer by Bikramjit Ghosh:

    (4 of 5)

    Do not open uts help me

    Customer Care executive officer by Bikramjit Ghosh:

    (4 of 5)

    Not book tickets because I change hand set.
    And I use this phone another number some days ago
    Please help me to book tickets by (9432207967) this number

    Amount debited but not transferred in uts app by Sonam mohite:

    (4 of 5)

    Amount debited from my bank account but it is not transferred in uts app of R-wallet

    Amount debited but not transferred in uts app by Sonam mohite:

    (4 of 5)

    Amount debited from my bank account but it is not transferred in uts app of R-wallet

    Booked Mothly Pass in UTS App. by Jitendra Bhoir:

    (4 of 5)

    Today I book Monthly Pass for Palghar to Naigaon for UTS application, in that way payment failed but my money is debited to my saving account.

    Please refund my debited money at the earliest.

    From,

    Jitendra Bhoir
    M-7776040555

    unable to use app after change mobile by Ravinder:

    (4 of 5)

    i am unable to login app after change my mobile. Please give solution.

    unable to use app after change mobile by Ravinder:

    (4 of 5)

    i am unable to login app after change my mobile. Please give solution.

    regards
    Ravinder9810897758

    UTS user id of issues by sujeet Chaudhary:

    (4 of 5)

    My no is registered and my cell is lost and my user id is not remember
    The problem faces at the time of travelling.
    I am contact the helpline no but helpless and i am not satisfied by service provided by UTS.
    Because service is best but any kinds of problem customer is helpless.so i am request to good and better service provide to the customer.
    Thank you..
    I hope you are solve my problem few times.

    Complaint against :Mumbai :Payment deducted but neither season ticket received not refund by Priyanka Patankar:

    (4 of 5)

    Hello,

    This is too informed you that I have tried booking season ticket of first class from thane to mahim but my money got deducted from my account but after that neither season ticket received not refund.

    Pls find below transaction details and revert asap.

    Ecom/PayeTim mobile solution/715610005050

    Regards:
    Priyanka

    Balance deducted from Bank but not added in UTS by Kandarpa Joardar:

    (4 of 5)

    I have added 200 Rs. through net banking on 11th June through UTS
    using wallet MobiKwik and the reference id was IGABLOHAX2. Now the
    payment was confirmed and deducted from Bank but it is not added in my
    UTS balance. I called in UTS call center and they said to check with
    bank. I confirmed with bank and the payment was confirmed but from
    your side it is not added. Kindly check and add the balance in UTS.

    Thanks,
    Kandarpa Joardar
    Pan Card: ATBPJ2574L
    Contact: 9007793146

    Transection problem by Vikram gothwal:

    (4 of 5)

    Dear,
    I have transection problem for bhim app.
    Thanks.
    Vikram

    Amount debited but no ticket issued by Priyanka Bafna:

    (4 of 5)

    I was trying to book ticket through PayeTim-net banking (Hdfc bank), my amount got debited from the account but no ticket got issued.
    My reference number for the transaction is 172868772719.
    Why dint the ticket get booked or where is ny refund?

    uts application traction error by shyam yadav:

    (4 of 5)

    03-Nov-2017 19:53:00 03-Nov-2017 CCAVENUE-106295433610-101 320.08 debited to my account and no any confirmation massage so please check and inform me

    Complaint by Tanveer Ansari:

    (4 of 5)

    Uts Weller under pross so what under pross you relish my wallet balance quick fast I'm traveling please go fast uts balance my is 185 please relish My contact number 9920641708

    uts reset by dhandayuthapani k:

    (4 of 5)

    no responce in customercare
    my contact no is 8344712545
    reset my uts app

    wallet problem by rahul pathak:

    (4 of 5)

    Balance deduct and not add in wallet.

    by Arnaab Chakrabarti:

    (4 of 5)

    Money got deducted twice while renewing season ticket. The ticket was not issued. The money was not refunded as well. What is the mechanism to address these issues with the app?

    by Arnaab Chakrabarti:

    (4 of 5)

    Customer care email and phone are not responsive.

    Amount Debited But No Ticket Issued by BARUN GHARA:

    (4 of 5)

    very bad service....money got deducted from my account but after that neither season ticket received not refund.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply