UTS App Complaint & Customer Care Number

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UTS App Complaint & Customer Care Number

UTS on mobile app is an Indian Railways official android mobile ticketing app to book unreserved train tickets.

Paperless ticket has been enabled in entire Chennai suburban section entire Mumbai suburban section and New Delhi–Palwal section in continuation of Paperless ticket now Season and Platform Tickets are introduced. In addition to that now ‘Change Handset’ feature is introduced which is used to Change passenger old handset to new one and active Season Ticket will transferred from old handset to new one.




UTS App Customer care number for Mumbai users :  7045033646

UTS App Customer care number for Chennai users   : 9840931998

UTS App Customer care number for Delhi users : 011-23361955

UTS App Customer care number for Kolkata users : 138

UTS App Customer care number for Secunderabad users : 138



[email protected] (for Mumbai users)

[email protected] (for Chennai users)

[email protected] (for Delhi users)

[email protected] (for Kolkata users)

[email protected] (for Secunderabad users)


Download UTS Mobile App : The app is currently available for 

Android - https://play.google.com/store/apps/details?id=com.cris.utsmobile

Windows - https://www.microsoft.com/en-us/store/p/uts/9nblggh084b2

Result 17 votes
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Customer Care

Custom care

Customer care number for Kolkata(Howrah,sheldha) is not working..I want to revert my surrender wallet.I can't do it ..

October 15, 2019 Tomosa Sarkar

Ticket transfer

I have a season ticket which will expire by mid of November. Somehow my mobile was damaged and unable to charge it and hence I had to brought a new one. But I am unable to move the old ticket to a new mobile. Because of that, I have to again buy the ticket.I had lost my amount.

October 15, 2019 Rekha

Dear Sir& Mam,
For you kind information .yesterday I have upload money(612Rs) from credit card to Rwallet , the money was not credit Rwallet,but money was debited from my account . again today evening I was upload 102 rs from my credit card account again money was debited
Note:still amount 612rs and 102rs was not credit in RWallet and my credit card account
For your reference:
Icici credit card account no:5241933891274003.
UTS user id:9566048278.
1)INR612.74 debited on Credit Card XX4003 on 08-Oct-19.Info:IRCTC UTS.Avbl Lmt:INR11,387.87.Call 18002662 for dispute or SMS BLOCK 4003 to 9215676766.

2)INR102.12 debited on Credit Card XX4003 on 08-Oct-19.Info:IRCTC UTS.Avbl Lmt:INR10,324.01.Call 18002662 for dispute or SMS BLOCK 4003 to 9215676766
Kindly look up the issues and update asap.

October 8, 2019 Jaison

Money deducted

I tried to book a seasion ticket through UTS app at 5th OCT 2019, but ticket is not booked....but the money is deducted through my credit card bank account two times.
RS 406 is deducted two times.

Kindly look in this matter and refund the money ASAP.

My registered mobile no. is 9156522625

October 7, 2019 Alok Patel

Payment deduct..bt dont wallet in my a/c

payment deduct in uts app 200₹..but dont account update in my wallet..plzzz help me

October 6, 2019 Rajnish Kumar

Mera uts apps not working pls start my apps

Pls sir Mera request hai ki aap jald se jald on kijiye apps

October 4, 2019 Sunil sharma


I can't book tickets from uts app. After data submission it shows wallet settlement received
Please solve my problem.

October 1, 2019 Lakshman


Ticket not booking money debited my
account. mobile no 8978545397

Please do this fast

September 30, 2019 Ramasubbaiah

Uts wallet surrender

Dear sir by mistake mera wallet suerender ho gaya haya kya karu. Ya fir kab tak wapas paise aayege.
Mob no-9889822366

September 29, 2019 Tauheed

Uts on mobile

My uts ID 9560657223 when I open this id it says that wallet sattlement request under process. How can I use this id again.

September 29, 2019 Sunil