PayUMoney Office Address, Contact Number, Complaint And Reviews

TollFree Number Date: 08/20/2017
PayUMoney is an India based online e-Wallet and payment gateway service. Earlier PayUMoney was known as PayUPaisa. The Internet says that the reason behind changing the name of this brand was making this concept international. The PayUMoney Wallet offers the consumers to make the transaction through it by using their credit card, debit card, net banking and get rewarded for that.

It was founded in the year 2011, all thanks to Nitin Gupta who is the co-founder as well as CEO of the company. PayU India is the parent company of PayUMoney. Earlier, it was known as the popular payment gateway for the merchants and their websites. Till now, PayUMoney is linked with thousands of e-commerce websites.

PayUMoney Customer Care Contact Details

PayUMoney has a huge user database. It is obvious that users would be trying to connect with the customer support team of the company. As there isn’t any specific customer care number or toll-free helpline number is available to contact the company. Follow the below mentioned details only.

PayUMoney Customer Care Number: +91-124-6793000/ 6624801/ 6624826

PayUMoney Customer Care Email ID’s

Buyer’s Care Email ID : care@payumoney.com
Seller’s Care Email ID : merchantcare@payumoney.com
Care Head Email ID : carehead@payumoney.com
Business Head Email ID : businesshead@payumoney.com
CEO Email ID : ceo@payumoney.com

You can send your queries to the company through email. There are two email Id’s one for buyers and one for merchants. The timings to contact the company’s support team are Monday to Friday 10 am – 7:30 pm and Saturday 10 am – 6 pm. Sundays are off.

PayUMoney Contact Forms

Buyers and Sellers linked with PayUMoney who are having queries or are in need of support can create a ticket and get the support from the customer care department. Check the links mentioned for both buyers and sellers.

For Buyers: www.payumoney.com/contactus-ticket.html?userType=buyer

For Sellers: www.payumoney.com/contactus-ticket.html?userType=seller

PayUMoney Office Contact Details


PayUMoney Corporate Office Address: 4th Floor, Pearl Tower, Plot No 51, Institutional Area, Sector 32, Gurugram, Haryana 122001.

PayUMoney Office Phone Number: 0124-6624801

PayUMoney Email ID: care@payumoney.com

PayUMoney Official Website: www.payumoney.com

The head office of the company is located in Gurgaon city of Haryana. If you have further inquiries then this can be useful for you.

Social Profiles

Facebook Fan Page: facebook.com/payumoney

Twitter Handle: twitter.com/payumoney

Google Plus Page: plus.google.com/104404611962439709650

Official Blog: blog.payumoney.com

People can also follow the company’s official social profiles to keep yourself updated regarding latest updates, offers, discounts etc.

Important Links


Contact Page: payumoney.com/contactus.html
You can use the contact form available on this to contact the company. You need to select I am a Buyer or Merchant and fill other fields to send towards the company. You can also request a call back to them.

FAQ: payumoney.com/faq_details.html
For frequently asked questions related to common answers, you can visit this page.

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Courier pending by Anil:

    (4 of 5)

    Have not received courier

    Train ticket not booking by Hajari Malviya:

    (4 of 5)

    Amount has deducted but ticket not booking

    Buyer by Rajender:

    (4 of 5)

    Hi,
    Team pay'u' lots of heard about your service and I am interested for my job my monthly collection approx 1.5 lakh

    Pls contact me.As soon as possible

    Rajender
    8010005400

    Want Refund by Naveen:

    (4 of 5)

    Dear Sir,
    I placed the order for mobile phone and money transferred through PayU. After some time I got this website is fraud ( My toch phone .
    Paymeunt details :-
    Date of payment :- 15-11-2020
    Your payment(Id-377930191) of Rs 3399.11 for Frankie Enterprises is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj.

    A heartiest request to you please get refund my money.

    Thanks and Regards
    Naveen
    Mob. 9991138999

    Harassment Dealings and trasaction of Pay U Money to the Public by Sanjeeb Kumar Dalabehera:

    (4 of 5)

    Settlement Not received
    PY7841811774
    TICKET NUMBER
    wwc2015skd@gmail.com
    TICKET RAISED BY
    To be decided
    EXPECTED END DATE
    IN PROGRESS
    STATUS
    Dear Sir this is to inform you that I have purchased a 42inch LED tv from Radhamohan Patra on dtd.12/11/2020 Payment ID 376906725 of PayUmoney but till date this payment is neither credited to his account nor refund to my account for which I am facing so many troubles from merchant side along with RBL bank Credit card department.

    I therefore request you to kindly solve my problem.Anticipating early resolution



    Regards



    Sanjeeb Kumar Dalabehera

    mob no.9040070005



    Mail ID- WWC2015SKD@GMAIL.COM



    N.B: for Reference File attached here with



    Your transaction with RADHA MOHANA PATRA on 2020-11-12 is successful

    PayUMoney



    12 Nov 2020, 07:13 (11 days ago)



    to me

    PayU Logo

    Hey Sanjeeb Kumar Dalabehera,

    Thank you for shopping with us! Your transaction with RADHA MOHANA PATRA was successful.

    Order Amount Rs 30000.00

    Payment ID 376906725

    Merchant Order ID 42INCH LED PAYMENT

    Order Date & Time November-12-2020 07:13:01 AM

    Invoice Description 42INCH LED PAYMENT

    Invoice Number INVp1f1s5u7a8u201111

    Best regards,

    RADHA MOHANA PATRA

    Any issues with your purchase?

    1 As per payment network regulations, please contact your merchant directly

    2 Incase of no response from your merchant, please reach out to your bank for any payment related queries.

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    Complaint regarding fraud done by payU by Khushboo Agarwal:

    (4 of 5)

    While registering for hdfc job i was making a registration for 10rs but from account 8160/- rs have being deducted
    Kindly someplease contact

    fraud transaction by my indusind credit card without my permissions by CHANDRA KANT SHARMA:

    (4 of 5)

    महोदय प्रार्थी चंद्रकांत शर्मा के इंडसइंड बैंक के क्रेडिट कार्ड नंबर 4412 8579 1427 0001 से तारीख 19 .9. 2021 समय सुबह करीब 3:00 बजे एक फ्रॉड ट्रांजिशन नंबर 404079178714116 पे यू पेमेंट प्राइवेट लिमिटेड रुपए 12000 की गई है आपसे अनुरोध करता हूं यथाशीघ्र मेरा पैसा मेरे क्रेडिट कार्ड में वापस कराया जाए जब यह फ्रॉड ट्रांजिशन हो रही थी उस समय मैं अपने घर में सो रहा था सुबह जब जागा तब मोबाइल में मैसेज देखे तब मेरे को पता चला कि मेरे साथ रात को चीटिंग की गई है मैंने तुरंत अपने नजदीकी साइबर सेल नोएडा में जाकर शिकायत प्रार्थना पत्र दिया और शिकायत प्रार्थना पत्र की कॉपी प्राप्त की और आरबीआई ,इंडसइंड बैंक क्रेडिट कार्ड डिपार्टमेंट और पेयू पेमेंट्स को मेल के द्वारा फ्रॉड ट्रांजिशन की कंप्लेंट की है और जिन लोगों ने यह फ्रॉड ट्रांजिशन की है उनके खिलाफ सख्त से सख्त कार्रवाई की जाए जिससे आइंदा में वह ऐसा काम ना करें.

    Payumoney customer care helpline number 9064786587.. by Rajas Kumar:

    (4 of 5)

    I have payumoney customer care number 9064-786-587 made a payment through my debit card on for Rs 10,410.99 for my children school fee, a OPT was generated & when I have received the OPT from bank, I have submitted the OPT for payment but the same time it shown Error . Neither payment was made nor Transation ID was generated . neither I have received SMS from Bank. while chacking my account with Bank I got shocked the amount of Rs 10,410.99 was deducted from the account

    Payumoney customer care helpline number@-9064786587 India.. by Rajas Kumar:

    (4 of 5)

    I have payumoney customer care number 9064-786-587 made a payment through my debit card on for Rs 10,410.99 for my children school fee, a OPT was generated & when I have received the OPT from bank, I have submitted the OPT for payment but the same time it shown Error . Neither payment was made nor Transation ID was generated . neither I have received SMS from Bank. while chacking my account with Bank I got shocked the amount of Rs 10,410.99 was deducted from the account

    refundof money rs 598 by hemant lenka:

    (4 of 5)

    as order is canceled kindly refung my money rs 598

    refund or 598 by hemant Lenka:

    (4 of 5)

    24th march i ordered 1 kg kaju and 1kg badam i paid 598 on my credit cad the order has nt been reched.kindly refund my money as it has been canceled.
    with thx
    Hemant kumar Lenka
    mobile-9417173598

    Contact Detail by Shailesh Patel:

    (4 of 5)

    pls. send us ahmedabad office contact no

    Rs1500 by Pawan:

    (4 of 5)

    I recharged the dish tv for rs 1500 on 2 august
    Neither recharged nor the amount credited to my account

    ticket Id: SE3484762296 by Mohammed Umar A Gaikwad:

    (4 of 5)

    I sent the link to my client and the amount of Rs.20000 was transferred by my client on 1st March and the same is been showing in their account details. But the problem is its 13th March today and yet the amount has not been transferred to my account. You had asked for some more verifications which was duly answered by me during the 1st week of march itself. But from last 5 to 6 days, no reply from your side nor the amount has come. So please see to it that the problem is solved by today evening. Or kindly transfer the said amount back to my client account so that I can proceed further by another way. I am in to loss due to this.

    Regards

    How many days refund money by Payu Customer care number 9641009330:

    (4 of 5)

    Hello
    dear sir,
    Deu respect i want infrom to that you my ticket ID:IF9641009330. My money RS. 30001/ NOT FOR MY ACCOUNT ,today refund date , please today my money refund .so help us to get service payu

    Scam payment by PayU customer 9641009330:

    (0 of 5)

    I sent the link to my client and the amount of Rs.20000 was transferred by my client on 1st March and the same is been showing in their account details. But the problem is its 13th March today and yet the amount has not been transferred to my account. You had asked for some more verifications which was duly answered by

    Dealy problem by PayU Customer care9641009330:

    (3 of 5)

    U had not completed my transaction andu had taken my money and not responding to any complaint etc u cheat, U the fuck payu money...u have taken my money illegally u fuck off payu money ...better u go and fuck your ______

    FRAUD Company by anoop adidev:

    (1 of 5)

    he situation involves a severe case of fraud where payment is being withheld despite acceptance. The email, anoop.bit2003@gmail.com, is registered, and continuous pleas for release have been fruitless. The company acknowledges the payment but intentionally refrains from releasing the funds. This situation is a flagrant violation of trust and financial norms.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply