GSRTC Customer Care, Complaints and Reviews
TollFree Number
Date: 05/09/2017
GSRTC Customer Care Contact Number : +91 80 2676 7702
GSRTC Customer Care Address : Central Office, C/O Central Workshop GSRTC, Naroda, Ahmedabad District, Gujarat, India - 380001
GSRTC Customer Care Number : +91 80 2676 7702
GSRTC Customer Care Address : Central Office, C/O Central Workshop GSRTC, Naroda, Ahmedabad District, Gujarat, India - 380001
GSRTC Customer Care Number : +91 80 2676 7702
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Bus service is not continuously by chirag prajapati:
(4 of 5)
Bus service is not continuously from Khambhat to vadodara & vadodara to khambhat.
Time: VADODARA 7.35 PM (LOCAL)
Bus No. GJ 18 Y 8155
Khambhat depo manages IS ALSO MISBEHAVE IF WE ASKED ABOUT TIMINGS.
AS A MIDDLE CLASS MAN, I M SUFFERING LOT, EVERY DAY.
Hope i will get the justice & necessary action on depo manager of khambhat as well as vadodara too.
I m earning only 7000 per month, how can i servive everyday from vadodara to khambhat vice versa.
This is my humble request to you to take an action on it...
Malpur to khambhat bus complain by Jjigar purohit:
(4 of 5)
21 Oct.khambhat jawa ame pariwar puro Nikdia tyare malpur khamabhat bus mali ame n bija 38 loko khambhat ni ticket lidhi amane nadiad awata bus cancel kari didhi to amne herangati thae ticket lidha bad amari sathe gervyavar thayo. Ani fariyad karawa gaya depotmaneger amane dhikaria nyay area vinanati.. jigar
Complain by Navneet Patoliya:
(4 of 5)
My online tickets booking is fail and my accounts is debit payment reference no is GS 4512501 please refund my payment
Book tickets not generate by Mayank:
(4 of 5)
I have book ticket,ticket booked but not generated so please book my ticket send my mail
Reservation confirmation not received by Dipak Kumar:
(4 of 5)
GS4568356 generated and money also debited but pnr no.not received
Reservation confirmation not received by Dipak Kumar:
(4 of 5)
GS4568356 generated and money also debited but pnr no.not received
Refund my money. by Pintu r patel:
(4 of 5)
I booked one tikit,no is 21,but money deduct two times so my many come back in my account.
ticket not recived by patel hitesh v:
(4 of 5)
i have booked my ticket but ticket not ricived gs4598707 and tr.id 86459890 so please send my ticket my mobile no is 9974321506
Complaint by Rohit singh:
(4 of 5)
Dear sir
At 4 pm I have taken a St bus from Jamnagar bus stand to Ahmadabad after taking a ticket and starting the journey mean wile I came to know that I have to go to Bhuj I ask the conducter to please stop the bus ahead he stopped the bus when I get down conducter asked me to surrender my ticket to him or year the ticket when I refused to do so the conducter and the bus driver bother abused me and hold my shirt collar and pushed me away then the driver has forcefully taken my ticket from my pocket.pleas find it the driver and the conducter and take the strict action against them ,I'll be informing about this include to the higher authority also.
by રુચિત પટેલ:
(4 of 5)
માનનિય સાહેબ
આજે રોજ ભાવનગર થિ રાજકોટ જતી ગુર્જર નગરી બસ બસ ન.gj18 z0349 ભાવનગર ડેપો ની બસ માં આટકોટ થી હું સવારે 7.50 કલાકે ચડેલ જેનો ડોર આટકોટ ના બસટોપે લોક હતો જેને ખોલવા માટે કહેલ તો ડાઇવર બરાડા પાડીને વાત કરવા લાગેલ અને પછી લેડી કંડકટર નામ પૂછી ને નકામા બીવરાવવાની કોસિસ કરેલ પછી કંડકટર કહે તમારા સંસ્કાર આવા છે તેવું કહીને અપમાનિત કરેલ તો જો તમે આ વિરુદ્ધ કાર્યવાહી કરો તેવી આશા છે તે બસ ભાવનગર થિ સવારે 5 વાગીએ ઉપડે છે જે આજે ઍકપેસ હતી. મારો mo.8128879976
Subject of refund money by Deepshikha narayan:
(4 of 5)
I cancelled my tickets on 8th of nov and was told that the money will b refunded within 7 days but yet the money is not refunded back.. When will i get my money back..
My Tikit Cancal And Refund Amount by Vishal Kanjibhai Kalariya:
(4 of 5)
Respectead Sir
online tikit booking at 17/11/2017
( ** GSRTC m-Ticket ** GODHARA to BANTVA PsngrName kripal TripCode 1915GDRBTVGJR47 PNRno : G17681748 JnyDate : 17/11/2017 DepTime : 19:15Hrs SeatNo(s) : 28 Class : GURJARNAGRI BoardingPt : GODHARA Pltform : Txn Password : 9XbvcPhq Please carry your photo ID during journey. T&C apply. * DOWNLOAD ANDROID APP https://goo.gl/cZ98pD ) ( ** GSRTC m-Ticket ** GODHARA to MANAVADAR PsngrName ganesh TripCode 1915GDRBTVGJR47 PNRno : G17681634 JnyDate : 17/11/2017 DepTime : 19:15Hrs SeatNo(s) : 33,34,35,36,37,38 Class : GURJARNAGRI BoardingPt : GODHARA Pltform : Txn Password : rdaqrAsE Please carry your photo ID during journey. T&C apply. * DOWNLOAD ANDROID APP https://goo.gl/cZ98pD ) this is tikit is cancle and refund amount not traveling for pessange problem is not id for pesengr , My Contac Number 9714946470
coundector behaviour by Bhavik Dekivadiya:
(4 of 5)
Dear sir,
I am traveling in junagadh to keshod but coundector behaviour are not good coundector name is not known but he is traveling in Mundra to kodinar bus and also his time is approx 2:25 AM in junagadh I am not satisfied his answer. He told me bus is full so you are not traveling this bus but bus is not full 2 sheet is empty and his behaviour is very rudely.
Traveling date is 3 December 2017
I hope my email answer provide and also other normal people not suffering in GSRTC...
Regarding bus stop by yogesh thakkar:
(4 of 5)
Local kheda to Ahmedabad bus arrives around 7 15 AM at bareja cross road daily but today not stopped bus and went above bridge. It was red bus local kheda to Ahmedabad. Kindly take action and give me kheda depot manager contact number
Online booking by Zala jigna ba:
(4 of 5)
Dear sir mari tarikh 09/12/2017 ni Bhavnagar to Naliya St ma site. No. 25.26.28.29 book hat chata St chart ma maru name natu mate mare khubaj taklif vethavi padi mara bank account mathi 800 rupiya debit pan thaya che to mare Su karvu janavjo
Call not attend by Jay vyas:
(4 of 5)
Dear sir your morbi inquiry room person not attend my call in 5 times and this reason i am not reach proper time of bus and bus is gone when i reach bus stand.
stop the bus at bhtvad patiya-dhoraji by xyz:
(4 of 5)
we will request you to which bus having stop at bhtvad patiya please stop the bus because our students want to face travelling difficulties.in the dhoraji to jetpur route in the evening time.
so please considering our request.
Complain about misbehaviour of ambaji to khambhat bus conductor by Divya makwana:
(4 of 5)
I m daily travelling in bus from mota chiloda to nana chiloda in morning n evening also.Every condutor gives me ticket of nana chiloda from mota chiloda but conductor of ambaji to khambhat bus which comes about in between 7.45-8.00 pm denies to give ticket of nana chiloda n everytime i asked him why u r denying when everybody else is giving he replies very rudely n saying we dint stop there it is not a stand for express bus.I said okey.But when nana chiloda comes he stops there for other passengers but only denies to me to not stop there.What it is called as why he only denying to me while for other passengers he s stopping bus there n even on ringroad also when there is no such a stand available.what is d meaning of this type of harrasing a girl at night behaving rudely n saying her to wait for another bus
No refund got of bus cancelled by Jatin:
(4 of 5)
Hi,
My bus from gandhinagar (Gujarat) to bhuj at 8 pm on 23/12/2017 got cancelled due to some technical fault and they told us that you will get refund in your account if you mail them.
I mailed them but still I didn't got refund.
Please reply asap.
Jatin karania
Bus issue by Kashyap chavda:
(4 of 5)
Paddhari depo complete
Savare 10:00 a.m to 11:15 na samaye paddhari gaam ma ek pan bus a avti nathi ane 4 thi 5 bus bay pass thi vay Jay che...
Musafar ane regular passengers ne khub j taklif pade che..
9:45 thi 10:00 vache 4 bus vay jay che...to mananiy saheb shree Aa samasya nu nirakaran karva vinanti che aapne...
Aabhar jay bharat
Aapno visvasu
Kashyap chavda
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