Grofers Customer Care Phone Number | Office Address | Email Id

Shopping Store Date: 09/23/2017
Grofers is an Indian online grocery delivery service company which was founded in December 2013 and is headquartered in Gurgaon, Haryana. The company is a local mobile e-commerce platform which has provided its “customer care number” through which the company is transforming the shopping platform for the customers by connecting the people to the local stores. The company aims to become the one-stop shop for all the customers which can fulfill their local needs.

The customers can order their food items through the app and get everything delivered to their doorstep quickly. Grofers is offering a wide range of food products like groceries, fruits, vegetables, cosmetics, electronics, bakery items, etc. According to 2016 report, the company has raised about $165.5 million from investors which includes SoftBank and Sequoia Capital.

In the year 2016, the company has reduced its operations from 26 to 17 cities and its workforce has been reduced by ten percent. These details will come in handy with customer complaints, queries, and other issues which will make your work much easier.

Grofers Customer Care Number | Phone Number

The customers can call on the customer care phone number of India for general enquiries related to their products and to update the personal information such as their e-mail id or address or password. Furthermore if customers are interested in buying an item from Grofers or want to acquire the knowledge via Grofers they should call their customer service team to get information for the food items.

Customer care number : 01133552400

Grofers Head Office Address

Office Address: Plot 81, Sector 32,

Gurgaon, Harayana-122001, India

Grofers Social Media Profile        

Facebook: www.facebook.com/Grofers/

Twitter: www.twitter.com/Grofers

LinkedIn: www.linkedin.com/company/grofers

Instagram: www.instagram.com/grofers/

Grofers has also detailed the information related to “social media” because social media is the best medium to get updated about company’s new offers and products. Customers can also follow Grofers on the above provided social media profiles for latest updates and offers.

Grofers Important Links

Official Website: www.grofers.com

About Grofers: www.grofers.com/aboutus

Careers: www.grofers.com/careers/

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Complaint on money by Rahul joshi:

    (4 of 5)

    Hey grofers people I have ordered two times groceries but they cancel it for no reason fuck off!They don't even gave me money samaan bhi gaya paisa bhi. What is the problem you don't want to deliever don't deliver they were telling bulk goods ghanta. Sirf 10 samaan mangaya aur bulk goods bolte hai. I want my money back

    by Ratna Chakraborty:

    (4 of 5)

    I have ordered no064175996 yesterday 5th June.but ordered item not yet delivered. Pls.inform urgent.

    Pathetic delivery by Anu:

    (4 of 5)

    Want you to know the kind of pathetic delivery Grocers have,.. I ordered some stuff on 21st June,, I was given delivery date - 22nd June, 4-7PM... I tried calling Grocers customer care but it was as useless as your delivery boy,,, no valid numbers available... I downloaded the app, tried cancelling this order,, couldn't do it since the order is on the way... waited till 10pm and then I get a message saying its been re-sheduled for next day... I decide to wait since I've already paid and have my refund as well in the wallet... 23rd June- I get a call from the delivery boy (Mobile no - 9582388938),, he calls me and asks the direction at 4.20PM then calls calls at 5.50pm that he's still finding my location... after explaining the location many times,, I get to know he's in Nathupur... says that he does not have the proper address.. started giving excuses again saying he'll deliver today by 9pm or tomorrow...

    Do you even know that we need the stuff that we order???? with this pathetic service do you expect customers to buy just because you are cheaper (in every way)??

    Reg -Appointment by Rajeev kumar Gaurav:

    (4 of 5)

    Dear sir/Mam

    Recently in your organusation one new appointee been done name -Mr Devendar kumar in HR Dept at present he is working in our organisation but recently got a offer from your organisation.Yestetday he showing me your organisation offer letter now he wanted to leave our irganisation without serving notice period and without handing ovet and taking over.
    Now,is this type of person will you consider
    Suitable for your organusation.
    With Regards
    Rajeev Kr Gaurav
    Mob-09607921277

    Fraudulent service by Meenakshi Gupta:

    (4 of 5)

    This is with reference to the order id Ord018639703, where we ordered oleev active edible oil of 5 ltr jar and 1 LTR was showing as free in the scheme. However, when the product is delivered, it only delivered 5ltr jar and not the free 1ltr. When contacted the customer care, they say it's delivered. This is absolutely fraud from the delivery boy Manoj and groffer is not giving my money back or replacing the order. I would request you to look into this urgently. Else I will use social media for your fraudulent activity and also log a case in customer welfare.
    Regards,
    Meenakshi
    8130183336

    Service issue | Complaint | Query | Feedback | Suggestion | Reply