TATA Cliq Customer Care Number, Email ID, Office Address, Complaint and Review

Online Shopping Date: 07/23/2017
TATA Cliq has introduced new concept i.e they have both Physical and Online Store. It is very new concept and customer’s can purchase product’s from there online & offline also. All major brand’s are also available here. Various Categories are available on Tata Cliq and some of them are Electronics, Appliances, Watches, Women’s Wear, Lingerie, Footwear and Men’s Wear.

Several Services which are provided by TATA Cliq for the Sake of there Customer’s and they are Order Tracking, Order Cancellation, Order Return’s, Free Shipping.

In Case, any of there Consumer’s having any kind of issue with there product’s and services than they can easily connect to the “TATA Cliq Care”. It is a department which is specialized in solving the problem’s of all Customer’s.

TATA Cliq Customer Care Toll Free Number


TATA Cliq Customer Care Toll Free Number- 1800 208 8282
It is a Sole Support Helpline, which can be dialed at the Time of any Issue. This Number is working 24 Hours a Week which mean’s you can make contact to them any time from any where.

Customer’s don’t have to pay a single penny for contacting them because it is a Toll Free Number.

TATA Cliq Customer Care Email Id- hello@tatacliq.com
This support is specially created for those who want’s to send there Complaint’s in Written & want to Share Feedback. Expect the revert in 1 or 2 working day’s. If “TATA Cliq Customer Care Toll Free Number” is not working than they should use the other alternative i.e Email Address.

TATA Cliq Office Address-

Tata Unistore Limited
Bombay House
24, Homi Mody Street
Mumbai 400 001
India

You can directly go to the above “Office Address” in case your issue’s is on due stage since long time.

Now Day’s all Companies do have “Social Support Page” on various popular Profile’s. On these Pages, You can get all Latest Information about there Offer’s, Discount’s and any New’s.

- Facebook Page- www.facebook.com/TataCLiQ/
- Twitter Page- twitter.com/tatacliq
- YouTube Page- www.youtube.com/channel/UCUwkaWqIcl9dYQccKkM0VRA
- Google Plus Page- plus.google.com/107413929814020009505

Customer’s can also go to there Youtube Channel and see various Tutorial’s which will also help them.

TATA Cliq Quick Link’s are provided below which will also help customer’s in gathering all important information.

Those who want to Find there Physical Store than they should visit the “Store Locator” Link. You have to provide Enter your Town & Pincode.

Store Locator- www.tatacliq.com/store-finder
Frequently Asked Questions (FAQ) is the best way to find support for various basic question which comes in the mind of every user’s. On FAQ Page, you can get support related to the Track Order, Shipping, Cancellation and Return’s.

FAQ’s Page- www.tatacliq.com/faq

Official Website Address- www.tatacliq.com

Those customer’s who want to experience Mobile purchasing than they can also Download “TATA Cliq Mobile Application” which is available for Android and iOS User’s.

They also have a “Live Chat” Support Service for there Customer’s and To Use you have to provide Name, Email, Mobile and Reason.

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    cancellation of order by Adhir chandra Low:

    (4 of 5)

    Order placed on: Jun 28, 2018 |
    Order no. 102405321




    1 X Whirlpool Destroyer 6L Water Purifier (White)
    Sold by: Festivals
    ₹ 2099.00

    PLEASE CANCELL MY ORDER








    Subtotal ₹ 2099.00
    Shipping Charges Free
    Convenience Charges Free


    Total ₹2099.00

    cancellation of Order no. 102405321 by Adhir chandra Low:

    (4 of 5)

    Order placed on: Jun 28, 2018 |
    Order no. 102405321




    1 X Whirlpool Destroyer 6L Water Purifier (White)
    Sold by: Festivals
    ₹ 2099.00








    Subtotal ₹ 2099.00
    Shipping Charges Free
    Convenience Charges Free


    Total ₹2099.00


    please cancel my order

    still not recived Indoor Unit of Split AC by Himanshu Kapdi:

    (4 of 5)

    On 23.10.2018 I booked Split AC of carrier company from TATA CLiQ.
    # On 30.10.2018 I recived only Outdoor Unit of split AC through GATI Tarnsportaion Surat.
    # Not recived Indoor unit of Split AC.
    # Sale order number TATA CliQ-181023-003-262215
    # Transport company: GATI tarnsportaion-Doc no.578044655.

    Frequently I send mail and contact costmer care of TATA CLiQ but no anyone give postive reply.
    Pl send indoor unit before diwali festival.
    Pl contcat me.
    Regards,
    Himanhu Kapdi
    9998214439

    REGARDING MY ORDER ID 104826664 by Rajesh verma:

    (4 of 5)

    Hi,
    This is regarding my or id 104826664 (Voltas 1.5 ton SPLIT AC). I don't what to you guys. I mean their is a limit of shamelessness. You and you courier partner GATI better call is DURGATI don't even know where my product is. When ever I call you, you guys ask for 48 hrs to resolve the issue. When I chat with GATI those stupid people also don't know any thing.

    When I ask with GATI people to tell me about the address details of the logistics center at PATNA where my product is, they said they don't have the updated address.
    I mean their is limit of stupidity of GATI people. Are they doing business in AIR..

    I am running out of patience... Don't force me to go the consumer court.


    Regards
    Rajesh Verma

    Order MI A2 MOBILE by Shreshta Baruah:

    (4 of 5)

    I order a mobile handset on 16 th September 2019 . Supposed to delivery on 21 sept. But complaint 3 times virvally. But no positive response yet. Being A very reputed company TATA. SERVICE IS VERY NEGLECTED. NO POSITIVE RESPONSE IS AVAILABLE.PLEASE LOOK INTO THE MATTER SERIOUSLY.order no 106056060. Transaction I D 124240007333204 Amount Rs 9780/- my contact no 7005008827. Till now Agent not called me. Thanks

    Ac instalation charges not actual by sibananda mandal:

    (4 of 5)

    I have purchased 1.5 ton split ac, during purchasing it was mention 499 is the instalation charges but technician demanding Rs 1500
    So ac not installed & several complain raised to you from 1st March 2020
    Yet now no solution getting from you
    Ticket no 4008145902

    Ac instalation charges not actual by sibananda mandal:

    (4 of 5)

    I have purchased 1.5 ton split ac, during purchasing it was mention 499 is the instalation charges but technician demanding Rs 1500
    So ac not installed & several complain raised to you from 1st March 2020
    Yet now no solution getting from you
    Ticket no 4008145902

    My amount not refund by Mohamad Juglan:

    (4 of 5)

    Sir my order cancelled 23/3/2020 refund not received 27/3/2020

    My amount not refund by Mohamad Juglan:

    (4 of 5)

    My order cancelled 23/3/2020 refund not received 27/3/2020

    Frenchisee for Junagadh by Mahendra Jivani:

    (4 of 5)

    I m interested to join with your kind company as a frenchiser

    Ac by Ganesh:

    (4 of 5)

    Order not delivered 15 days

    Extended Warranty not activated by Subodh Dhote:

    (4 of 5)

    Hello Team,

    Tata Cliq Clip is Fraud company selling Chinese item. I have purchased Sony smart TV in 2018 and now it's showing display problem . Not completed even 1.5years.
    Extended warranty provided by TATA Cliq along with Product for free but now TATA Cliq is not providing any service and Tata Cliq team says i need to manage it myself because extended warranty is provided by third party . Please advise , for me the seller for my product and extended warrant is TATA Cliq than why should i contact to third party. This is just because third party will not listen any thing as TATA Cliq not mentioned extended warranty on invoice.
    Also when I called Sony person to check my Product , they directly says that this is assembled one and having Chinese part in it. It is not the original Sony Product.
    Please be aware and don't buy any product from Tata Cliq.

    About wrongly cancellation of my confirm product by Narendra Gautam:

    (4 of 5)

    II booked my lloyed ac on 22/06/2020
    Immediately I got a message that your order is confirmed but in tracking product no information was coming do I contacted customer care and they promised me to provide me product before or on 30 June .this was extreme weather so passed each and every day with very discomfort .But on 30 I got a message your product is cancelled due to out of order .
    So it was really a great misfortune and cheating with me.
    In this cash I also lossed my hdfc credit card special discount of rs 2000 rs .
    In mean time cost of product also raised approx 3000+ .
    So I contacted supervisor and he promised me to provide price difference as compensation .
    But I got only 2000 tata cliqe cash .
    So I again contacted to supervisor he told me to provide 500 tata cliqe cash at same day so that I can reorder my product . But got nothing.
    So I contacted cs management@tatacliq.com as suggested by customer support.
    But till now I am waiting 6 day have passed .
    I was promised by management to call back me with 2 days.
    But till now I was promised each and everyday that today cs management will call you .
    I wait each and every day but I got nothing.
    It is great misfortune ignorance of customer at this level .

    I am totally faidup.
    I am mentally hrash at great extent.
    So pz provide me relevant solution in this regard .

    Narendra Gautam
    8950361664

    Return or replace by Om Prakash Singh:

    (4 of 5)

    Jabox infrared digital thermometer did not working.then return or replace device.

    Fake product received and on return Didn't get my refund by Anupam Sharma:

    (4 of 5)

    Hello Sir/Madam,

    This mail is to inform you that I ordered a fossil watch from tata cliq and got on around 22 july2020 but the product serial number was different so I verified online from the genuine product guideline from Fossil online registration and YouTube and afer some study on batching and cronograph behavior I realised it was fake or first copy product, which was I didn't expected from a reputed online platform like Tata Cliq, without any delay I decided to return that product and processed for return from the return option, next day Courier boy came and picked up the product on 24July2020 but it is still showing scheduled for pickup in my products list and didn't get my refund till now pls help me, I tried many times by calling your customer service number but due to Covid-19 unable to connect with representative and always get a msg your request is noted and our representative will contact you and as you can see the below mail my request is still in under process. I also tried to contact by product issues section from Tata cliq app but still no solution till now please help It already spoiled my Rakhi festival. Please help me for getting Rs. 9995/- refund back in my account.
    You can connect me any time on below contact number for making refund process without more delay.

    PFA for my product messages which I recieved .

    Thanks in Advance.

    Anupam Sharma

    Fake promise by tata cliq by Pankaj Dhir:

    (4 of 5)

    Ordered smart phone with exchange with 2200 cash back. Delivered the new one but not picked old phone and suddenly after 10 cancelled exchange. Now I cannot even return my order.
    Blocked contact. No reply of mails and cutomer care.

    Bad service by Ashok Sharma:

    (4 of 5)

    Yesterday I gave a parcel for return. And this is the delivery boy contact no. 8168932090

    No delivery, No refund. by Laalima Gupta:

    (4 of 5)

    I had placed an order on 12th August. The estimated delivery date was 17 August. However, I did not get the product but got an email from Tata Cliq that the delivery had been rescheduled for 24th August. The order was not delivered even then. After a week I registered a complaint on Tata Cliq ( Ticket no. 4009201819) and got a call from one of the executives that my order had reached Gurgaon but the Ekartle (delivery service) had not updated their status on the app. The executive said I would get my order by 1st Sept. after speaking to the Ekartle service person. Later on 31st August, I got another call from Tata Cliq, the executive told me that he was unable to reach the Ekartle Service person and that my order is still in Gurgaon. He gave me an option to cancel my order. He said he will initiate the cancellation for me, as I was unable to do it from my app. It is 2nd Sept today, neither has my product reached nor has the cancellation been initiated.Please initiate the cancellation for the product, because I won't be able to do it due to your policy (if the product has left the seller, I won't be able to cancel it). And kindly act on it as soon as possible, rather immediately.

    Tata cliq customer care by Raj kumar:

    (4 of 5)

    Phone: Tata cliq customer care number09832663575xxxx Customers can call at any time of day on Tata CLiQ Customer Helpline for the problem.

    Cancellation of exchange offer by Dr D Bhowal:

    (4 of 5)

    I have pre booked Samsung galaxy note 20 ultra with exchange offer of Rs. 4530.00. The phone is delivered on 03-09-2020 but my old phone is not picked up till today. I have learnt that the exchange offer is cancelled.
    I am mentally depressed now because I have pre booked the phone only for the exchange offer.
    I request you to pick up my phone early and pay me the exchange cashback as promised by you.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply