Goibibo Customer Care Office Address, Contact Number, Complaint And Reviews

Customer Support Number Date: 11/11/2018
Goibibo is one of the largest online hotel booking sites in India. It’s also a leading air travel aggregator in India. Goibibo was established in 2009 and it belongs to Ibibo group and the co-founder of the company is Mr. Anurag Kashyap.

Goibibo Customer Care Toll Free Number: 1800-208-1060
Goibibo Customer Care Toll Number: 1-860-2-585858
Goibibo Customer Care Number: +91-9213025552 (from Abroad)
Goibibo Customer Care Number Additional Support: 09213025552
Goibibo Customer Care Number Additional Support: 18602585858
 
Goibibo Customer Care Email Addresses
Goibibo Customer Care Email for Enquiries: travel@ibibogroup.com
Goibibo Customer Care Email for CEO: ceo@goibibo.com
Goibibo Customer Care Email for Management Team: management@goibibo.com
Goibibo Official Website: https://www.goibibo.com/
 
Goibibo Headquarters Address
Goibibo Head Office is located in Gurgaon. Its mailing address is Ibibo Group Pvt. Ltd., Pearl Towers, 4th Floor, Sector 32. Plot No 51, Gurgaon, Haryana 1220022 India.

Reply / Feedback / Contact Complaint

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Double transaction by Dr.Manish chandey:

    (4 of 5)

    Dear concerned,
    I made a booking of hotel shivalik view on 2nd december...i made payment of Rs.9718 by internet booking ... booking PNR 0068380694. but the payment has been debited twice from my account. Kindly look into the matter and refund my money at earliest.The booking voucher is attached herewith.
    regards
    Dr.Manish chandey
    9872071231

    Refund by Prince Dhariwal:

    (4 of 5)

    I booked 3 tickets from goibibo. Money deducted but didn’t get seats books . Pls help
    Me to get my money back

    Refund by Anant Rathi:

    (4 of 5)

    I had booked 6 tickets for Bhuneshwar to Mumbai on 18th Dec 21. The amount is deducted but the tickits were not booked. Help for refund as no response for mails or helpline number

    Refund money by Shweta Mishra:

    (4 of 5)

    My refund was initiated on 16th Nov 2021 but as of now it has not been credited to my account. It is now 6th Dec today. Customer care number and email ID are not working.

    Refund by Naresh joshi:

    (4 of 5)

    Please give me my refund

    WANT TO TALK FOR OUR HOTEL by ARPIT:

    (4 of 5)

    WE WANT OUR HOTEL ONLINE

    Booking details not received by Vibha tripathi:

    (4 of 5)

    Hi,
    I booked a ticket yesterday from Prayagraj to Bangaluru (6E-5997) for 14th January. The amount was deducted but I haven't received any details yet. I think I was not logged into my goibibo account at that time, hence I am not able to check it.

    Could you please let me know if that transaction happened or not. If yes, please share the details of booking and if not, please initiate a refund request.

    Passenger details:
    Name - Vibha Tripathi
    Contact no.- 9407822311
    Email id - vibhatri02@gmail.com
    Seat selected - 34B

    Transaction Id: 135742891365
    Payment made through UPI(Gpay, ICICI bank).

    Mentally Harrasment to innocent Customers by ADV KUNIK KR AGGARWAL:

    (4 of 5)

    Sir,

    I am submitting few following lines for your information & necessary action:-



    This is to inform you that my client Mr. Chirag Aggarwal , R/o 26/87 Shakti Nagar, Delhi-110007, Booked online Bharatbenz AC Semi Sleeper Bus, Manali to Delhi on 01.01.2022, 19:30pm through Goibibo, Booking I.d GOBUSAND91572C7238, Operator 242749575-2114204, Seat No. 32,35 & 36, Booking mobile no. 9873381627. Advance is already paid my client Rs. 4471/- On dated 23.12.2021

    Yesterday your side one message received to my client for cancellation booking because bus Ticket was cancelled without any reason. Due to these Circumstances my client is total depressed and continuesly contact to Goibibo Customer Care but not proper responses back to my Client and result is zero.



    In view of these circumstances, Goibibo will be responsible if any miss happening with my client family.

    I request you to Company Seniors please look into the matter and please do the needful action as an earliest.


    Kunik Kr Aggarwal

    Advocate

    26/87,Shakti Nagar, Delhi110007.

    Mob No 9811211523.

    hotel listing did not show in google by hotel satya:

    (4 of 5)

    hotel listing did not show in google

    BEST SERVICES AWARD TO GOIBIBO by ADV Kunik Aggarwal:

    (4 of 5)

    Sir,



    I am submitting few following lines for your information & necessary action:-

    This is to inform you that my client Mr. Chirag Aggarwal , R/o 26/87 Shakti Nagar, Delhi-110007, Booked online Bharatbenz AC Semi Sleeper Bus, Manali to Delhi on 01.01.2022, 19:30pm through Goibibo, Booking I.d GOBUSAND91572C7238, Operator 242749575-2114204, Seat No. 32,35 & 36, Booking mobile no. 9873381627. Advance is already paid my client Rs. 4471/- On dated 23.12.2021

    Yesterday your side one message received to my client for cancellation booking because bus Ticket was cancelled without any reason. Due to these Circumstances my client is total depressed and continuesly contact to Goibibo Customer Care but not proper responses back to my Client and result is zero.
    pl. refund my client payment otherwise my client was free take legal action against your company and both directors.

    Refund of booking cancelled money by PRAKASH CHANDRA SAHOO:

    (4 of 5)

    Reference made to your message
    (Dear Prakash,
    Due to the Covid-19 situation, Hotel Jagannath Darshan has temporarily shut down. As a result, we have to cancel your Booking ID HTLDL3M7N3 with full refund.
    Thanks for your understanding.)till date not received my booking amount

    refund from gocash couldnot be processed by rupali sinha:

    (4 of 5)

    two of my bookings have been cancelled due to covid pandemic having booking id GOFLDANDF9C21584167289 AND GOMUPKGAND8D98197770. tThe refund amount of Rs 21300 from gocash wallet to my account couldnot processed. please look into the matter and resolve the issue

    Transaction is successful for volvo but there is no ticket on application by Pawan:

    (4 of 5)

    We have booked 6 tickets from manali to delhi and done the payment near to 2 A.M in the morning. Our transaction is successful, the amount is also deducted. But now there is no ticket and there is no information regarding the ticket on application. Whether we have transaction id on phonpay with ibibo link. I want to contact customer support but there is no number to talk to the executive. Pls refund us and contact us as early as possible

    REFUND NOT GIVEN COVID PASSENGERS by A.MOSES ROBIN:

    (4 of 5)

    14560490329874176 : GOFLDMTAND349E5163980330 pnr : JPYFJA.My son booked up and down ticket to Hubli due to COVID we have canceled the ticket but full refund not given and without any intimation complaint closed Refund the full amount

    Rooms Provider by shaiju.A:

    (4 of 5)

    I had 20 furnished attached rooms near Technoparks Trivandrum with Restaurants.I am interesting to handover to you for running.please reply me the formalities to handover the buildings .my contact number is 0091807592040

    Refund my money by chandan gupta:

    (4 of 5)

    My muney refund my account 50122068673 my registered mobile number-7070870930

    refund my money by chandan gupta:

    (4 of 5)

    plz refund my money 7070870930 registered mobile number

    Offer not applied and wrongly charged by Udai Shankar Sharma:

    (4 of 5)

    I have been charged wrongly by ibibo neither the offer shown on app is applied. I have made multiple attempts to reach goibibo but they are not responding.

    Want to know about refund by Ishu Bedi:

    (4 of 5)

    On 11 of June I booked a hotel in delhi royal mirage from this app.i done my online payment of 892 rupee..bt when I reached hotel ,hotel denied nd says online payment is not received from this app..I raised a request for refund bt I didn't receive any response nd customer care cal..I want response more than 1 week left.

    Refund of Rps 26338 by Neema sherpa:

    (4 of 5)

    I had booked a ticket on 14th June around 8:55 pm from Dubai to Bagdogra booking I’d GOFLIMTMOBE7EF5165521985 rupees of 26338 for my sister Pema Lamu Sherpa ,refund still not initiated ,please look into the matter as soon as possible my contact no: +919739976639

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