Ecom Express Customer Care Number, Email ID, Office Address, Complaint And Review
Customer Support Number
Date: 11/15/2018
- State : Delhi
- City : Central Delhi
Ecom Express is one of the most leading courier/parcel delivery companies in India which is working from Delhi. In 2012, the company has started his work as a Private Limited company.
Ecom Express Helpline Number: – 011-30212000
Corporate and Registered Office
No. 14/12/2, Opp. Heera Public School,
Old Delhi-Gurgaon Road, Samalka,
New Delhi – 110 037 (India)
Email– customercare@ecomexpress.in
Website: – www.ecomexpress.in
Social Links
Facebook Page: – https://www.facebook.com/EcomExpressPvtLtd/
Linkedin: – https://www.linkedin.com/company/ecom-express-pvt-ltd-
Twitter: – https://twitter.com/hashtag/ecomexpress
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Return my persal by Aadikumar:
(4 of 5)
Come fast and pick my persal for my home many days later so come fast imedetely
Blunder by Ecom Express by Dhruvee Nalwaya:
(4 of 5)
Wrong packet picked up and instead of picking 1 item, 3 items were picked.
All 3 items were packed in single packet thus showing as 1 parcel and returned to amazon seller.
The seller (aglare) was correct but instead of picking the seller’s 1 item, courier boy picked up 3 other items wrongly and packed all 3 items in a single packet and delivered it to amazon seller (aglare).
parcel missing complaint by crm:
(4 of 5)
Dear sir/mem
We are from a Garments company named Ethniccotler. Which works to reach the garments to the people. In First Few Days (September) Your Company Ecom Express Shows Tracking Status Delivered By Ethniccotler 2 Return Process Parcel Without not Delivering To Ethniccotler. While both these parcels have not been received by my company. And the POD of both is also wrong. Due to this nature, our company is suffering a lot. status of parcel.
1. AWB:5526768190 Courier: Ecom Express ROS Reverse tracking Status : 11 sep. delivered
2. AWB:5527763219 Courier: Ecom Express Reverse tracking Status : 20 sep. delivered
We have also complained about this in Ecom Express on 20th September. And continue to get status information on Ecom express helpline number, as well. But always the answer is that your complaint is in process. But till now we have not received any peaceful response.
We request you to solve this problem as soon as possible. End get Ecom express parcel or refund provide to Ethniccotler as soon as possible.
Warm regards
CRM
Ethniccotler
urgent delivery by Muskan:
(4 of 5)
awb number 2783510194, connected with agent vikram he dont have manner that how to deal with customer and second thing i have ordered something with flipkart with above awb number which was supposed to be deliver by 8th but i haven't got jt till now and today is 11th oct i need the parcel now by today, they are saying that it has misrouted i dont want to cancel itas i have already paid for it my emi has already converted
Undelivered product/ wrong apdate by Roushan Kumar:
(4 of 5)
Delivery boy does not come to my house, he calls me 5 km away to take delivery and delivery boy's behavior is rude.i want that the delivery boy come to my house.so please take attention on this matter.
Your FLIPKART order AwB 8937118765 was undelivered as you were not available - ECOM EXPRESS
Wrong apdate delivery boy.
Information about product by Vijay shankar mishra:
(4 of 5)
I want order details of one product
Earphone not work properly by Sahil lale:
(4 of 5)
My oneplus wireless z bass edition earphone not work properly.This audio break.
My product is Missing by Akhil R Nair:
(4 of 5)
Delivery is too late
by Dolly:
(4 of 5)
Tracking ID 2834628226
hese order are at same place from past 17 days and daily if I track it show as pickup reschedule. Please deliver it early . I need the product by Monday It’s very urgent.
Not deliver my order and dis concert my call by prashant:
(4 of 5)
Ecom is very bad service . And caster care Mr. Sunil not add my competent . totally bad service. Deliver boy call me and not tell me and my order is undeiver sms my phone
Return a phone but status not update by Brajesh Singh:
(4 of 5)
Dear Ecom Express Team,
I returned a phone whose status is not updated yet please share the information whose tracking Id =50000403796
contact number =9621301390
Regards,
Brajesh Singh
service is very very worsted.Not delivered me and not informed me by Asokan:
(4 of 5)
2864731695 is tracking ID for ecom express in my order.not delivered me and not informed that.returned order without my knowledge.krishnagiri branch service is very very worsted pls take action
Not Received ECOM Shipment with AWB 9032256258 by Sidhansh Hasija:
(4 of 5)
This is to inform that I have not received my shipment with ECOM AWB No.- 9032256258. It is showing incorrect delivery status... Please update that where is my shipment. I have not received my items.
I have called customer care no. too but my complaint is not resolved.. Shipment was ordered by me from shopiee & was to be deliver at my address.. inGhaziabad..But No item is delivered & Incorrect Tracking status is written.
Please check & kindly provide my shipment at delivery address at the earliest.
In case of any query..kindly call but please process to provide me my item.
Please Resolve my query & provide me my ordered item. Kindly Resolve my query..
Thanks & Regards
Sidhansh
Worst ever customer service by Sri:
(4 of 5)
This company should just shut down as quickly as possible. End to end their services are rubbish, starting from delivery boys to customer service representatives and their so called higher officials. They just come to office probably to only rub the chairs and make them warm. They don't provide any services to customers but instead just annoy them. They have some bloody useless policies like trying to attempt deliveries thrice even after customer refuses to accept them in the first attempt itself. They are a whole lot of disgraceful people and workers. I just truly hope and wish that this company just gets shutdown because they don't seem to care about anything and such people don't deserve any payment or profits.
Salary issue by S.Imran:
(4 of 5)
Iam the employee in ur company
Employee code :O334184
Worked for 1month and resign for emergency till now salary is not credited we hope company with us
service complaint by BAROT SHRADDHABEN MEHULBHAI:
(4 of 5)
The e-com courier service in Deodar taluka where the customer gets the OTP by calling and cancels the order and the office has not received any satisfactory answer and where the courier service has to deliver home, the customer is called to the office for courier and If the office does not go to pick up the courier, the delivery man cancels the order. If the customer does not get the facility, there is no need to order online and there is no need for your courier service.
Delivery boy by Sonu Verma:
(4 of 5)
Meri salary abhi tak nhai aaee hai
Delivery boy by Sonu Verma:
(4 of 5)
Meri salary abhi tak nhai aaee hai
Order not delivered and reported as delivered -3006940281 by Amit Sharma:
(4 of 5)
Dear Team
This is to inform you that I had a ordered which should have delivered on Monday as 15th August as per received message from ECOM which yet to be delivered but yesterday as received notification from decathlon that order has been delivered successfully. Even I didn't get any call and OTP which ECOM has to be taken at the time of delivery product . How can it be possible it. Please look into this on top most priority basis.
I jave checked on online tracking portal where it is reflected that delivered on 15th as well. I have been doing online purchasing since long and Evom delivers The products properly but how can executive make this mistake
Portal screenshot is attached for your reference. Need immediately action on it.
My parcel not pickup by Mukesh kumar:
(4 of 5)
You are very bed service if you your head office is my contect
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