Ecom Express Customer Care Number, Email ID, Office Address, Complaint And Review
Customer Support Number
Date: 11/15/2018
- State : Delhi
- City : Central Delhi
Ecom Express is one of the most leading courier/parcel delivery companies in India which is working from Delhi. In 2012, the company has started his work as a Private Limited company.
Ecom Express Helpline Number: – 011-30212000
Corporate and Registered Office
No. 14/12/2, Opp. Heera Public School,
Old Delhi-Gurgaon Road, Samalka,
New Delhi – 110 037 (India)
Email– customercare@ecomexpress.in
Website: – www.ecomexpress.in
Social Links
Facebook Page: – https://www.facebook.com/EcomExpressPvtLtd/
Linkedin: – https://www.linkedin.com/company/ecom-express-pvt-ltd-
Twitter: – https://twitter.com/hashtag/ecomexpress
Service issue | Complaint | Query | Feedback | Suggestion | Reply
order not delivered by jj manu:
(4 of 5)
i ordered one product from Flipkart. it's awb number is 2532633182. its estimate date is 25 october 19
. now 10 november 2019. but not get yet. please provide cancel this order and return. and also provide refund to me. please take necessary action for this.. it's bad experience from ecom express.
Sunil by Sunil Kumar:
(4 of 5)
Sir
I am Sunil Kumar my return order failure rison your delivery person not coming my correct address my location yeswantpura,sainpu,dholpur rajesthan your delivery person 4 km distance call me so not satisfy.
2nd Time not call me by Rupam Nath:
(4 of 5)
To
Ecom Express Authority
Dear Sir,
This is to inform you that one packet to be collected from my Residence or from my office on behalf of FAIRCENT (Fairassets Technologies India Pvt Ltd). So I have received two calls from Ecom Express and the number is 011416640500. But the matter is that the Man who called me, not waiting for my answer, as he just ask me "Are you rupam nath, can you hear me" and cut the call. What is this ? He should call me once again because some problems would be occured at that time in the Phone. So I call back to the said number..but there was no ringing. My questin is that why you called me just once time ?? Why did not you call me 2nd time ??
Thanks & Regards
Rupam Nath (Ph. No. 9903296825)
Sonarpur
Kolkata : 700150
Shipment un-delivered Shipment attempted - Customer not available by sandhya dhiman:
(4 of 5)
delevary boy is not contact with us
in delevary time and his stutas update for shipment .....custmor not available
delevary boy is not call me for shipments delevary boy is not working properly .....
Fake product from Ezeekart by Abhijith George:
(4 of 5)
ORDER ID EZK2065354904
AWB 8594777877
Cheated by ezeekart by giving a cheap item also it's a fake product. I ordered a JBL bluetooth speaker with an earpod and those idiots give a T&G speaker and its cost is very much cheaper. I lost my 1900 ruppees. They don't have refund or replace option. You delivered the item but you are the responsible person for this so please refund my amount 1900 ruppees.
Missing Parcel by Joydev Karmakar:
(4 of 5)
My percel is not deliver.It is missing
Tracking ID - 8614458398
Joydev Karmakar
Mob No 9932983702
Important medicine is not delivered in due time by Kushan Sikder:
(4 of 5)
Sir,
I have purchased a medicine from Medlife site & MedLife also sent the item through ecom express,
the item was reached my nearest outlet (Haldia) on 03-06-2020 but they have not delivered the medicine till date. please take necessary action as early as possible.
My Name is Kushan Sikder,
order no OR8021YKA-010A
AWB 8617289821
My mobile number is 9434211197
and alternate number is 9474691915
2014664710 // 2014664503 by Praful kumar:
(4 of 5)
Hello, The AWB no. 2014664710 And 2014664503 . These order are at same place from past 6 days and daily if I track it show as pickup reschedule. Please deliver it early . I need the product by Wednesday. It’s very urgent.
Courier delay by Tintumol:
(4 of 5)
Sir where is my order. Track no2606596072
8617329161 by Rakesh mm:
(4 of 5)
My order Is very delay not responce please find the courear please come fast delivery
Need return pickup now by Kilari srinu:
(4 of 5)
Delivery boy not come to my home for pickup.and how to update not reachable yester day.delivery is submitted at home.but pickup no one come to my home.arrange pickup immediately
Complain by Abhishek Kumar:
(4 of 5)
Tracking I'd 8660370764 when you will deliver and how much time you will make fake update and wrong information by you coustomer care , why you are giving courier service, better to sell Condom in home
Love collection page by Vyshnavi yadav:
(4 of 5)
Hi
I ordered 4 kurtis but I got only 3 and I was not satisfied with the clothing also soo I planned to return it and yesterday morning a delivery boy came to collect the parcel back and gave him both the parcels which I was not supposed tooo give and dint know this thing at that time I thought he came for collecting both parcels and I gave him both and now that page people got only one parcel it seems one parcel is missing and I am unable to contact that delivery boy also now its connecting to customer care now and I am unable to know what's happening can you please let meee know where is the other parcel now and contact that delivery boy and ask.
He came to collect:47379071
I gave him 2 parcels: 47379071 and 16467075
Can you please find out what happened and it went wrong and let mee know....
Thanking you
Vyshnavi
About delivery boy by Mudassir husain:
(4 of 5)
Delivery boy does not come to my house, he calls me 1 km away to take delivery and he says that my boss does not let me come to your house and the delivery boy's behavior is rude. I go away 1km daily to take delivery and i want that the delivery boy come to my house.so please take attention on this matter.
Address:-Q1 l.o.colony bachra chatra jharkhand,pin 829201
Ph no:-7484012669
Tracking Number - 2643060385 Ecom Manager Doing Deny For Giving Parcel @ Bulandshahr Dc by Mohit Raghav:
(4 of 5)
Hi Team,
on flipkart one shipment booked my younger brother on the name of Guddu Raghav..now he is not available at given address That's Why he called me for taking the parcel from Ecom then we have visited at office but ECOM manager behaviour is not good and talking with us as ruidly and says to me we will not give you of this parcel..
@i just want to know why he is denying for the same..if i am sharing all the details regarding of concern shipment..
@i am feeling very bad experience with the ECOM Service..So,kindly check with the manager and arrange the delivery of concern shipment..Otherwise we have to go on Twitter & Facebook for regarding poor service of ECOM..
Wrong product recived by Samayajit karak:
(4 of 5)
Dear Kasem,
Pfa...
---------- Forwarded message ---------
From: Soumyajit Karak
Date: Sat, Jan 23, 2021, 11:39
Subject: Wrong product received.
To:
Cc: Soumyajit Karak
Dear Concern,
Really very disappointed on that because i have got wrong product. which I have ordered, that not been send from you. I don't want this which you have send. I have share both the picture please check and update me. I have ordered CITIZEN Eco-Drive watch. And I have received WENLONG, QUARTZ order no 2079ss.
Which is very bad. Very disappointing. Please exchange it as soon as possible.
Regards
Soumyajit karak.
Ph no- 8336951211
not picking my amazon parcels on time. by kiara enterprises:
(4 of 5)
dear sir,
i m seller of amazon, i m using ecom express serive for amazon parcels,but ecom pickup boys are not picking my parcels on time .
please do the need ful.
thankx and rgds.
Parcel is not delivered by Satyam:
(4 of 5)
6-7 days ho Gaye hai lekin mujhe Mera parcel abhi Tak nahi maila hai 7 days me 4 bar complain Kar chuka hu lekin koi bhi response nahi mill Raha hai please mere parcel ki delivery jald se jald kariye
AWB NUMBER-2781944636
cheating customers by pradeep:
(4 of 5)
I am Pradeep from shankarnagar,Tiptur 572201, Tumkur. Tracking number: 5523439161.My contact no 8884988143 and agent did not give me any return pickup slip. I got call from your team member 8035009077. I spoke with another team member. He told me product is picked up successfully. I will update by evening. His contact number is 9110691595. This is the worst service form ecom express and customer cheating customer from Tiptur ecom express team.In website wrong e mail I’d mention and product is picked by Thursday August 5th 21 @12:32 PM.Still now no response from your team.
Proof of delivery by Kulsum:
(4 of 5)
Hi
My name is kulsum i have returned one product through Ecom express it is showing as delivered in tracking status . Tracking id : 5000209519
But i need proof of delivery, Which seller as giving a signature or a stamp that he has received the order.
I have asking this from a long time stilL NO UPDATE from guys.
I hope my request will be fullfilled.
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