Chennai Airtel Nodal Officer
Mobile Service Center
Date: 03/19/2015
Chennai Airtel Nodal Officerress :
Address : Bharti Airtel Limited,
Oceanic Towers, 8th Floor,
101 Santhome High Road,
Chennai 600 028,
Tamil Nadu
nodalofficer.tn@airtel.in
9810012345 for Postpaid
9810198101 for Prepaid
Address : Bharti Airtel Limited,
Oceanic Towers, 8th Floor,
101 Santhome High Road,
Chennai 600 028,
Tamil Nadu
nodalofficer.tn@airtel.in
9810012345 for Postpaid
9810198101 for Prepaid
Service issue | Complaint | Query | Feedback | Suggestion | Reply
my landline is not working by irudhayaraj:
(4 of 5)
in spite of me complaining repeatedly to customer care and even to the nodal officer tn that my landline is not working for the passed one month still there is no response for my complaint, i thought airtel is having good customer service but my assumption is false this type of worst service i have never seen, even nodal officer of tn is not responding properly. i want my landline to be fixed today since im using it for business purpose, already my one month production is being lost by your worst service. still your people not responding for my complaint, now kindly tel me still how many days yourl want for making my connection done.
Mr by Raghunathan:
(4 of 5)
I have applied for MNP NO 9444016061 From BSNL to Airtel by sep2016.so far it is not activated. So many times I had been Reach tele communication anna nagar.chennai.but there is no proper reply.again Airtel issued me a new sim no 899100090052007367/6U.i request you to activate as early as possible.
9840109272 - Mis directed! by Chandrababu Mandadi:
(4 of 5)
I have raised multiple complaints and sent an email 3 times to 121 and nodal officer of Tamilnadu, however, I have no response received. Should I assume Airtel is no where monitorining the complaints or there is no capable ppl who can see the issues raised and resolve it.
Call me if you need to know the issue.
Dth complaint, my id no 3011210675. by Ghuruswaami:
(4 of 5)
Sir,today morning at 11am i give second connection in that my second connection not activated in my tv screen earrer code3 showing and in my first tv earrer code1 showing in this some chanel is coming some is not picture and sound not mixing pl do need ful thanks (Ghuru).
Request for Refund by R L Sharma:
(4 of 5)
Dear Sir,
This is in reference to the Prepaid Mobile No 8826466027 recharged with International package for 10 days’ worth of Rs.2997/- for BRAZIL on dated 28.04.2017 from Gurugram (HR).
Before taking the above package I had confirmed with the Customer care representative about the above package and was confirmed that we will get 250 minutes Incoming call, 250 outgoing call to India, 250 SMS and 3 GB Data for 10 days.
Regret to inform you that after conversation with the customer care representative for about 10 times, they were unable to established neither outgoing calls to India nor Internet Data setting resulting no use of any data & calls to India. We have been told by the representatives that this will be shorted out within 2 hrs., another time told within two days etc. but could not resolve the issue.
This is extreme level of dissatisfaction toward this recharge of big amount Rs.2997/- and I hereby requesting you to kindly refund the amount at the earliest.
We are in the gold category customer to AIRTEL and using your services for more than a decade having about 10 Mobile No of Airtel, IPTV, DTH and Internet services as well.
You are again requested to kindly do the needful and oblige for the same.
Looking forward for your best cooperation.
Thanking you
Your sincerely
R L Sharma
Mob.9810342867,
Mob.8826466027,
Landline 0124-4079867
Cancellation of my post paid data card No.7358772446-cancellation register no.76110396 by Kalyanakumar:
(4 of 5)
Request u sir,I am going to cancelled my Airtel post paid data due to my company provided data card to me.I am unable continue the data card usage.Hence request u to deactivate and permently cancelled my data card.I am expecting reply fr cancellation. Kalyan-9176369227.pls do the needful asap
Non refund of of deposit by Eminent CMC Consulting P Ltd,:
(4 of 5)
We have applied for an airtel broadband
connection on 11/4/2017 and the relevant documents along with initial
deposit of Rs.1000/- was handed over
to Airtel representative. After 15 days we have been told that connection
is not possible. Hence we have given
the bank details to refund deposit
on 24th of April and till date it has
not been refunded despite various
phone calls and mails. Don't you think it is unethical for an reputed
organisation like Airtel to keep the money without any justification.
TNPC No.904544
3g issue by Balaji M:
(4 of 5)
Dear sir, i didnt get 3g signal my airtel mobile number, i complaint so many times no response our 198 care. so plz solve my problem
thank you
its not starting by hem:
(4 of 5)
Sir sorry to inform you but my data back giving me some problem when ,I install this app it show "somthing is wrong please help me because it containing my data
Disconnect my Siegel Landline 42125331 by Joseph Pinto:
(4 of 5)
As I am leaving on a foreign tour , the Siegel Landline connection 42125331 may be disconnected with immediate effect.
Urgently required,
Pinto 9894433058
PLAN got EXPIRED by MURUGAPPAN:
(4 of 5)
Hi Sir/ Madam,
This is Murugappan , an experienced Customer from AIRTEL. My Mobile number is 9790426240 and i have recharged on 19-07-2017 for Rs. 399/ for 70 days validity.
Please find the below Plan for your Reference.
Recharge: Rs. 399/-
Benefit: Unlimited Local + STD calls + 1GB data/day + 1GB 3G/4G data(28 days) + 1GB night data pack(28 days)(Terms and Conditions)
Validity: 70 days
As i have recharged the above plan for 70 days validity, I have revived the message like the plan will be expired on 28 days. So immediately i have raised a complaint on the same day and got the confirmation like this has been resolved with in 24 hours.
After 28th day, the plan got expired and for the Mobile data it has been charged from my main balance account and I couldn't able to make an outgoing calls.
I have raised a High Priority Complaint regarding the issue three times with continuous followups with Customer care..
{Please validate the below Reference Numbers}
Reference Numbers:
Ref52355394
CBNRD3081799045200
CBNRV3081799071900
CBNRV20818089646
I am really disappointed with the response that AIRTEL is providing..
In the below mail it is mentioned that the issue will be resolved on or before 21st August 2017.. {It is Completely unacceptable}
The Problem statement clearly states that the issue is not with me and with AIRTEL.
So, Kindly treat this Issue as my ESCALATION & take it as VERY HIGH PRIORITY and resolve this issue by today itself.
Expecting your Reply at the earliest.
Thanks,
Murugappan. S
fcuk airtel by hari:
(4 of 5)
hey fucker airtel
i call more then 1000 times
call me my no 48602877
Recharge enquiry by Manivannan:
(4 of 5)
Dear sir
Last 25days back i rrcharged 499 cash for 4g data for 84days with 84GB. But yesterday we rrceived message from your company only 3 days for expires your internet facilities so i recharge
84days offer so you do the needful
No incoming and outgoings by Siman:
(4 of 5)
Last 7days i had no incoming and outgoings calls ..emergency calls only activate. But 4g mobile date working cant make call.nerwork not registered. Ineed incoming and outgoings. Nobody can rectified and solve my problem i lost 2 lacks orders in last days my business collapsed. Kindly make it fast.my order and business based incoming calls only.urgent.another no 8668104998.my airtel no 9842557765
No incoming and outgoings by Siman:
(4 of 5)
Last 7days i had no incoming and outgoings calls emergency call only mode
Unable to get Internet to my mobile 9894455671 by A Ramasamy:
(4 of 5)
Further to my complaints I am unable access your net at my residence
Govinda Naiken palayam, Near Nanjai Uthukuli, Modakurichi,Erode for the past 7 months. But I am paying my bills.my previous complaint DT 12.10.2017 not solvef
Refund my Amount by Manisekarn.G:
(4 of 5)
Dear Sir,
This is Manisekaran.G. My mobile number is 8754067885,Today Morning (06/11/2017) 10.21AM i was Recharged my mobile on Airtel payment Bank. I
have Mistaked on recharge at 499Rs. But i Mind To Recharge On 70days 70Gb Unlimited All calls on 448Rs. Sorry sir Hereafter i will do never this type of mistakes. please take My Apologies. I Want to Refund My Airtel payment Bank Sir.
Sir Am also Complaint On Customer Care. Her take My Apologies and give An Complaint Number 0n CEXCL21106561514 On 11.20Am at (07/11/2017),
Regarding broadband new connection by PRaveen Kumar:
(4 of 5)
I would like to escalate an issue in getting new broadband connection in my area kelambakkam, Chennai. I have been contacting airtel customer care for the past one month and they are yet to give me a proper response regarding the new connection.
I receive multiple calls from different numbers giving different updates. They also confirmed my address and got the proofs twice. I have sent my address proofs to numbers 9677312345 ( contacted a week back) and 9790798988 (contacted yesterday). These persons work in airtel customer care.
Few say I'll get a connection by tonight but I am not getting any calls. Few say there is a technical fault and it takes more than a week.
Requesting you to solve this issue as we are in need of broadband connection immediately.
I called(from my number 9566729681) customer care raised request many time but still now i did n't get any response from your side. 34282866(Req Number).
Mobile Data not working by Prasad:
(4 of 5)
Still i have my Rs.399 plan for 8 days but if i connect to mobile data data charges are applying in main account.
by N.udayakumar:
(4 of 5)
our mail service is not working properly for the past two months and airtel is trying to rectify and some how they are unable to resolve my case.
Kindly inform us the procedure to surrender the broad band connection as we are loosing many business because of this issue.
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