OlaCabs.com Customer Care Helpline Number, Complaint Email Id & Office Address

Customer Care Date: 11/22/2017
OlaCabs.com Customer Care Helpline Number, Complaint Email Id & Office Address

Right Now, In India there are many Cab’s Service provider’s but Ola and Uber has captured more than 60% to 70% share. They both are the main competitor’s in the Indian Market. Before Using Ola Cab Service, there will many question will come in the mind of Customer’s or User’s. We are writing this Article to Solve all Question’s, Queries for the Sake of the Customer’s.

Common Question’s-

1- What is the OlaCabs.com Customer Care Helpline Number ?
2- How to Book Ola Cabs ?
3- How to Make Complaint regarding to the Service of Ola Cabs.

These are the Common Question’s which comes in the Mind of every User’s.

OlaCabs.com Customer Care Helpline Number- 33553355

We have Shared a Sole Customer Care Number of Ola Cab’s India. Just prefix STD Code of State before Calling. You can Book and Make Complaint with the help of above Number.

For Eg- If you are Dialing from Delhi than you have to Dial “011 33553355”.

We are sharing all “Customer Care Number’s” State Wise here which will help you in making Contact to the Customer Support of Ola. Just Select the Number According to your City and State Wise.

Pune- (022) 33553355
Jalandhar- (0181)33553355
Delhi- (011) 33553355
Chandigarh- (0172)33553355
Vadodara- (0265)33553355
Kolkata- (033)33553355
Hyderabad- (040) 33553355
Goa- (022) 33553355
Mumbai- (022) 33553355
Chennai- (044) 33553355
Bangalore- (088) 33553355
Vishakhapatnam- (0891)33553355
Indore- (0731)33553355
Nagpur- (0712)33553355
Varanasi- (0542) 3355786
Surat- (02)61)33553355
Jaipur- (0141)33553355
Lucknow- (0522)33553355
Nashik- (0253)33553355
Amritsar- (0183)33553355
Ahmedabad- (079) 33553355
Tiruchirapally- (0452)33553355
Rajkot- (0281)33553355
Ludhiana- (0161)33553355
Coimbatore- (0422)33553355
Aurangabad- (0240)33553355
Rajkot- (0281)33553355
Madurai- (0431)33553355
Ludhiana- (0161)33553355
Coimbatore- (0422)33553355
OlaCabs.com Customer Care Helpline Number

Next Question- How to Book Ola Cab ?

There are Two Way’s to Book a Ride for Ola and we are sharing below.

1- Mobile Application
2- Booking Number

Download the Mobile Application from Apple Store, Google Play and Window’s Store. Open the Mobile App and Click on Book a Ride. After that, Select the Ride you want to Use and Estimate Fare will be visible there. Select the Ride according to you and it will pick you from your Location.

There is a Booking Number also Dial it and tell them you want a Ride & they will pick you from the Provided Location. We have already share all Booking Number State & City Wise above.

They provide various Cab’s to there Customer’s Micro, Mini, Share, Prime Sedan, Prime Play, Rental, Lux and Outstation.

Answer of the Third Question-

Thousand’s of User’s use the Services of the Ola Cab’s daily and many of them face many Issues related to the Service, Theft, Over Charging and more. So, they all want to make Complaint to the “Customer Care Department of Ola Cab’s”.

To make Complaint Dial its “Ola Cabs Customer Care Number” which are provided above. Customer Executive will pick the Call and register your Complaint. They will help you in providing you the Instant Solution and if they don’t provide the Instant Solution than they will provide the “Complaint Number”. You can Track the Complaint with its Number.

Now the Question is “How to Pay for Ride ?”.

There is a Simple Solution because there are many way’s to make Payment’s for your Ride’s and they are Cash, Debit Card, Credit Card, Ola Money and Ola Credit.

Ola Cabs Email Support for Security- media@olacabs.com

Ola Cabs Email Support for Press & Media- security@olacabs.com

Ola Cabs Office Address (Mumbai)-

ANI Technologies Pvt. Ltd.,
4th Floor, Sunteck Centre,
37-40 Subhash Road, Vile Parle (East),
Mumbai – 400057,
Maharashtra

Contact Office Number- 022 30947900

Ola Cabs Office Address (Bangalore)-

ANI Technologies Private Limited
Regent Insignia,
#414, 3rd Floor, 4th Block,
17th Main, 100 Feet Road
Koramangala, Bangalore – 560034

Contact Office Number- 080 67350900
Fax Number- 080 67350904

Ola Cabs Office Address (Delhi)-
ANI Technologies Pvt. Ltd., Arprabhoomi Holdings,
Plot No. 521, 6th Floor, Udyog Vihar Phase-III,
Gurgaon-122016

Contact Phone Number- 0124-3845800

Regular User’s should Like and Follow “Ola Cab’s Social Profile Pages” for the Latest New’s and Offer’s.

Facebook Page- www.facebook.com/olacabs
Twitter Page- www.twitter.com/#!/olacabs
Google Plus Page- plus.google.com/118301673058173411615/
Quick and Important Link’s are also Shared by Us below.

For any Question’s and Support you should visit the above Url because you will get major help & will get a solution of many question’s.

Those who want to know more about the Cab Fares than you should go to the above Url. You will get all Fares according the Cab’s & Services.

Ola Partner- partners.olacabs.com

Those who want to become a Partner with Ola than they should go to the above Url and Fill the Form with details like Name, Mobile Number, City, Car Status and Driver Status.

There are many Benefit’s of Ola Partner and they are as Follow’s.

1- Driver’s can Earn 1 Lakh per Month.
2- They provide 24×7 Driver Support.
3- They have more than 4,50,000 vehicle under there Fleet.
4- They are available in 102 plus Cities.

It is very easy to Register with them. Just Fill the Form and Click on “Apply Now”.

We have Shared all possible alternatives which will help its User’s to get Help in case of Emergency. If we forget anything to share than “Let Us Know” by posting a Comment.

In Case of Emergency there is a Alert Button provided in the Mobile Application. Use it if you think there is a Emergency.

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Wrong imposition of penalty for cancellation by Balakrishnan PK:

    (4 of 5)

    Sir,
    I had booked a car for riding from rural bus stand of Mysore to Mandakally airport on 27th January 2018, but the driver did not turn up. Consequently I have been charged Rs.50 for cancellation charge. This is not fair as the cancellation was done without my fault. So please look into the matter and see that the action taken is revoked.
    With regards
    Balakrishnan PK

    TOO BAD SERVICE From OLA by dnyanesh:

    (4 of 5)

    On 28th June, I wrote below to OLA Support:
    OLA Team,

    Would like to share today's BAD experience about your service!

    Today evening, I booked a share cab OSN1048685221 which would cost me Rs.89 for my ride. This driver Prasad Pawar, very much came near my location in Magarpatta city itself for dropping previous ride person. He was shown about 5 minutes distance from my location, when suddenly, the distance raised to 30 minutes. When I tracked him, i could see him going out of Magarpatta city towards Wagholi. I called him multiple times, but all the time, he cut my calls. It looks that, he did not want to take my ride and instead wanted to go somewhere else. Then after a long long wait, I had no option left but to cancel this ride.

    The next ride I booked was OSN1048711443, driver Abhishek. However, don't know what this driver did mess up with the system. He waited at distant location and started my ride. When I could not see him around and when tracked, I could see him farther away. Then I called him and explained about my location. He did come to my location, but when he tried entering OTP I received for his ride, it could not go through and was giving him error all the time. Not sure if he had messed up with sequence of pick up or how. Then again, I had to cancel this ride.

    Then finally, I could book a ride OSN1048743379, which costed me Rs.138, which was Rs. 49 EXTRA than the 1st ride I got (Rs.138-89=Rs.49).

    Because of your BAD Services, may be due to your driver or due to non functioning of your system properly, I ended up paying EXTRA Rs.49.

    Plz credit this amount back to my account, which I was penalized TOTALLY DUE TO FAULT FROM OLA SIDE!

    Await your reply on this credit.

    Attached plz find screenshot of my first booked ride for Rs.89, wherein you willbe able to see, how driver was going away from Magarpatta city towards Wagholi side.

    However, I received very discouraging reply from OLA, which is NOT ACCEPTABLE:

    Bharath kumar S V (Ola Share)
    Jun 29, 12:13 AM IST
    Hi Dnyanesh,

    Thank you for contacting Ola.

    We are sorry to know that driver partner denied the duty for the booking OSN 1048711443 and for the OSN 1048685221.

    We are initiating a follow up with the partner involved. We have taken this up with the partner operations team, who will address this and necessary action will be taken against the partner as per Ola policy and procedure.

    We would like to inform you that in Ola share bookings the discount percentage will vary depending on the time of the day and may go up to 50 percent. Hence, you have been charged Rs. 138/- for the booking OSN 1048743379. We regret to inform you that we are unable to process the refund. However, we have taken your feedback and forwarded to the relevant team to minimize this issue in future.

    We look forward to serving you better in the future rides. Please reply to this email if you have any questions. We will be happy to help.
    Thank you,
    Bharath kumar S V
    Ola Support

    Complaint against driver not coming on booking and asking to cancel booking by Krishna Murari:

    (4 of 5)

    I booked through your Ola app for a taxi from HAL corporate office Cubbon Road, Bangalore to HMA, Doddanekkunndi Road, Marathahalli, Bangalore to day booking no. CNN2066503350 but driver refused to come to pick and asked me to cancel the booking. I did not cancel booking and waited for him for half an hour but he did not come. I recieved a message from Ola that my booking is cancelled and I will be charged Rd.50/-
    First, when I have not cancelled the booking , how you can charge cancellation charges.
    Second, how your cab driver ask me to cancel the booking and refuse to pick.

    I request you to cancel the charges as I have not cancelled the booking.
    Also, take action against the driver for refusing to come and asking me to cancel the booking.

    Regards,
    Krishna Murari
    Mobile no.9986741481

    17.09.2018 i.e.Monday ride to Idgah Colony by R.M.Sharma:

    (4 of 5)

    Sir, I have been charges cancellation charges Rs.50/- wrongly as for no mistake of mine. The ola ride requested at 4.57 am was not made available and i need to catch the train.Despite waiting and after talk with driver I had no option and move. Please refund me the amount which has been paid by me as cancellation charges.
    Regards,
    Ola team
    R.M.Sharma. mob.9760536066

    Retired Procurement Manager by Madhavan K:

    (4 of 5)

    Whenever I book a Ola auto the response will be “rebook I am cancelling” without assigning any reason. Similarly Ola cab response will be “pick up point too far not worth it”

    What would you say on above.

    by shobha rani:

    (4 of 5)

    sir, on 25th morning i have booked ola mini cab from st agnes church,vivekananda nagar,gajularama ramroad to ramkote church wessly,domalguda. but your driver accept my booking but he says i dont come pick up area so i said cancell the booking,your drived said that you only cancell,finally i only cancell the booking and again i have booked same area but another driver accept my booking but his not at all come to pickup i called several times but no response finally i cancelled the booking.on 25 th i have exam at domalguda so i missed that exam who is the responsibility for that my future is depend on that exam will you give me back my that time. and iam not ready to pay cancellation charges kindly note that. if you people cancellation charges added in my next booking

    i will go to higher authority of your company.

    kindly take the action immediately on your ola drivers.

    Hopeless Consumer Complaints redressal system of Ola Cabs by Mansur:

    (4 of 5)

    Ola Cabs (ANI Technologies Private Limited) has a HOPELESS Consumer complaints resolving system. Travelled from Pune to Kalyan vide Ola Trip number “ CRN 3181348702 ” for which Ola charged me 185 kms, although a couple of days back for travel between the same spots & same route vide Ola Trip number “ CRN 3169682118 ” (Kalyan to Pune) the distance measured was 155 kms (it may be noted here that no spot in Pune is as far as 185 kms from Kalyan.
    Lodged oral & written complaints vide Tickets numbers 176845327 10 Jun 2019 , 178108184 18 Jun 2019 & 178920369 Dtd. 24 Jun 2019 but no response/resolution/refund despite big time bound promises.

    Diving by Brìjesh:

    (4 of 5)

    Ì am this dombivali to vapi 10.30 pm Dorof this is my veting 9.32 am timing this is very èmportent this ìs time lòss customer care collection not revived 7.30 am this is my colleague 9.07am take booking nat revived take that coll to this is my driver

    Incentieve issue by Krishan kumar:

    (4 of 5)

    श्रीमान जी मैं ओला का राइडर हूं मुझे 1 अगस्त से लेकर7 अगस्त तक ढाई सौ रूपए डेली हिसाब से इंसेंटिव का मैसेज आया था और हमें सिर्फ 7 तारीख को ही इंसेंटिव मिला सिर्फ 1 दिन का अतः आपसे निवेदन है कि हमें पूरे 1 अगस्त से लेकर 7 अगस्त तक का ढाई ₹100 दिल्ली के हिसाब से इंसेंटिव देने कि कृपा करें मेरा गाड़ी का नंबर है पी बी 10 एफ ए 3 1 6 6

    Extra charge by Pawan Gurjar:

    (4 of 5)

    dear
    when I booked the cab ( my ola account this no. 8949947778)than show me 167 RS. of ola cab bill further I reached the location, my cab bill was 220 ras. Had to pay. I m not satisfied this ride . pls refund my Extra charge..
    thnx

    by Akbari begum:

    (4 of 5)

    Ola Auto has taken extra fare from me and he said he will return but he is not receiveing call

    driver cheating ola by resident in kannamangala:

    (4 of 5)

    auto driver having residential address listed as cottonpet by the name dharma 9342687603 but resides behind sandeep vihar army quarters kannamangala slum area near om shakthi temple . his son prakash elder one used to drive ola cab , cheated has taken addtional payments . prakash also purchase expensive phones from a krishna raja puram store using 9342687603 mobile number and auto of dharma sells it at mulbagal . they show the auto as security for purchasing cars and bikes .

    Complaint against driver by Nupur pandey:

    (4 of 5)

    Hi sir,

    Greetings!!!

    Today I booked Ola cab from F-314 Noida 63 to Vasundhara ghaziabad,CRN 4954309236 driver name Abhay Yadav showing in true caller and his contact no is 9711858395/ 9458292733. He behaved very strange and call me so many times after completing ride he said that he has to say something like love and all.. it's too much and not expecting this type of behaviour from Ola driver because we know that Ola is too safe comparison of otherone but today I am so upset. And he also whatsapp me i am attaching here the screenshot of that .
    I have blocked him, but I don't want to expect this behaviour next time.

    Please take any action against him.

    Regards
    Nupur pandey

    driver complaint Mini CRN 5891986446 by shobha Rawat:

    (4 of 5)

    Dear Manager,

    I am very surprised by your driver's actions, I took your service on 23rd December for my uncle ji, first he asks how will you pay for the car
    If there is cash, then go or else ask to cancel the service. Sadly it felt that I got a bill of Rs 451 and your dear driver took Rs 760/- from those elders and also threatened that the car was not even there till you came home.

    You guys will definitely not progress if this continues, screenshot is attached for your further action....


    waiting for your prompt action.

    Regards
    Shobha Rawat
    9810230702/9953591737

    Service issue | Complaint | Query | Feedback | Suggestion | Reply